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3.4

Based on 10.138 opinions finded in 4 websites

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Nº 321 in 370 in Amber Valley

Nº 6 of 12 Fast food in Amber Valley

CUSTOMERS TALK ABOUT DISHES WITH..nuggetspayladycheesebaconhashchickencoffeechocolate

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We waited roughly an hour and then randomly our number went off the screen and they just forgot our order,had to go back and remind them that we actually ordered.unorganised,unacceptable

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Michael Bul . 2025-05-23

MORE AT Google

Clean,fresh food and efficient service!

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Andy . 2025-05-18

MORE AT Google

All staff more interested in serving delivery drivers than serving people in restaraunt. I ordered ahead on the app and had to wait a good 10mins for a cheeseburger after i had reached the restaraunt.

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stuart palin . 2025-05-10

MORE AT Google

Order was correct, drive through was quick. As expected

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ellie hill . 2025-05-08

MORE AT Google

It's McDonalds, but then Somercotes style. Only popped in for coffee and a McMuffin. It was early doors but the restaurant was already dirty (or still dirty from the evening before) and the atmosphere was pretty grim. Food and drink was warm but I guess I was one of the lucky ones.

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Wrath Grinder . 2025-05-07

MORE AT Google

If you order inside, the waiting times are rediculous, can be as long as 20 minutes sometimes and that's when it's not busy, staff have attitude problems, and the floor in the kitchen is absolutely filthy, not clean at all, also hot drinks are on the verge of Luke warm ! I basically do not recommend eating here,

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clive haines . 2025-05-01

MORE AT Google

Ordered a large meal and was given a large fries that was half full and a medium drink 🤦🏻 when I challenged the mistake I was told it was a large and the fries are correct. Only when I asked for a refund the correct size drink came out along with the rest of my fries 🍟

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Danny Maguire . 2025-04-30

MORE AT Google

Ordered though uber eats. Missing fries for 2 meals. Uber don't refund because it's a meal and all McDonald's said I could do was to go the store and they will give 2 medium fries.

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Dean . 2025-04-23

MORE AT Google

It's McDonald's so nothing particularly outstanding. Went through the drive through which was quick and convenient.

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Robert Fallows . 2025-04-16

MORE AT Google

I’ve had to order again because the order was missing items!!!really not happy

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Sarah . 2025-04-07

MORE AT Just Eat

This was another order because the first one missed the Minecraft meal then this order took so long it was freezing cold!!!

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Sarah . 2025-04-07

MORE AT Just Eat

Was cold, no straws for our milkshake and pop, said 15 mines when I ordered and took an hour

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Michaela . 2025-04-06

MORE AT Just Eat

My daughter’s been sick after visiting today 5/4/25. The food was horrible

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Amanda Jackson . 2025-04-05

MORE AT Google

never include the cheese bite sauce even though i order them

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Amanda . 2025-04-03

MORE AT Just Eat

By far the worst delivery from this McDonalds,fry’s were barely warm double cheeseburger was cold,sweet chilli wrap was adequate,

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Lewis . 2025-04-02

MORE AT Just Eat

Food was freezing and appalling chicken was pink

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Millie . 2025-03-31

MORE AT Just Eat

Food was cold, long wait for food, missed items off of the order.

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Rob Messenger . 2025-03-30

MORE AT Google

Food was cold, had to reheat in microwave

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dave . 2025-03-28

MORE AT Just Eat

Slow to get food prioratise drive thru burger looked like been chucked together by a toddler

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David Middleton . 2025-03-27

MORE AT Google

I paid extra for the meal so my son got a minecraft toy. He never got one. Not happy

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Stacey . 2025-03-27

MORE AT Just Eat

food arrived cold very unhappy.

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Alistair . 2025-03-27

MORE AT Just Eat

Very rude woman manager, can't give a receipt for a order too lazy to change a roll 😔

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Szymon Zielinski . 2025-03-27

MORE AT Google

I waited for my food for 20 minutes in the click and serve lot. It’s not FAST food anymore.

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Hanna Kikovska . 2025-03-26

MORE AT Google

Driver did other deliveries and then sat up the road in his car for 10 minutes before getting out

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reece . 2025-03-22

MORE AT Just Eat

we didn't get 2 ice creams we paid for

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Lee . 2025-03-22

MORE AT Just Eat

Ordered via the app, drive thru, wrong drinks, missing items completely awful service no care or attention to detail

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Mathew Lennox-Quinn . 2025-03-21

MORE AT Google

Driver extremely rude rang me to say couldn’t find unit told him correct address refused to listen and drive around the corner as per address rang back again and he put the phone down on me 20 mins later extremely extremely rude and unprofessional full refund required

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Sharon . 2025-03-21

MORE AT Just Eat

Warm tasty everything was correct thank you

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Mads . 2025-03-20

MORE AT Just Eat

Can't beat a McDonald's breakfast.....

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Peter Lymer . 2025-03-19

MORE AT Google

Love ripley all ways God service and very helpful if you cannot order online or used there ordering screens

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Brenda Heathcote . 2025-03-19

MORE AT Google

forgot the sauces but came quick validdd tbff

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jacob . 2025-03-18

MORE AT Just Eat

Delivery time just kept on going up.. soggy hash brown and freezing hot chocolate.. sad times

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James . 2025-03-16

MORE AT Just Eat

Terribly slow, driver went longest possible way to deliver, food was late & cold. Never again!

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Andrea . 2025-03-16

MORE AT Just Eat

We ordered 1 large fries and 1 regular fries ,both items the portion where onlly 70 percent full,they are expensive enough when you get a full portion,if this happens again we stop using them

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Angie . 2025-03-15

MORE AT Just Eat

Common trick as many others Screen shows good ready but not actually Had to wait almost 15 minutes after screen shows it's ready

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Harshana Attanayake . 2025-03-15

MORE AT Google

Chips were cold and no sauces arrived

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Jack . 2025-03-15

MORE AT Just Eat

paid extra for sauces yet never got them. has happened multiple times.

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Samantha . 2025-03-14

MORE AT Just Eat

Food was loop warm and items missing off order

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Lee . 2025-03-14

MORE AT Just Eat

Ordered banana milkshake yes it’s yellow b it tasted like minty flowers it was

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Cameron . 2025-03-13

MORE AT Just Eat

Very disappointed. All the food was cold and the drinks had been spilt in the bottom of the bag!!!!!

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Reece . 2025-03-11

MORE AT Just Eat

2am, orderd cheeseburger & chips & drink, got my order chips clap cold, she said i'll get you some fresh, i had to tell her to keep my burger warm, few mins later sat in my wagon & burger looked like they flatternd it & i'm sure they give me medium fries not large, best part was my drink.. Why do we bother, dont even go that often & this is why !!!!!

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richard gaunt . 2025-03-09

MORE AT Google

Always good food . Fast service

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Ian Grice . 2025-03-07

MORE AT Google

Had three lots of chips that had to go in the bin due to only being able to taste salt. I enjoy salt on chips but this was ridiculous and seriously unhealthy for the three kids

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Dan . 2025-03-07

MORE AT Just Eat

grate food everything hot with a fast delivery love it when everything works

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Adrian . 2025-03-06

MORE AT Just Eat

All good was cold and no really tasty at all

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Mark . 2025-03-04

MORE AT Just Eat

i didint get my.oder hwu you are give my food so i wqnt my money back !!!

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Ondrej . 2025-03-03

MORE AT Just Eat

Cold … missing the sauces I ordered and paid for. And then the McFlurry had no sauce just ice cream and bits

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Lisa . 2025-03-02

MORE AT Just Eat

Came hours late plus cold and melted never ordering off here again

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Joanne . 2025-03-01

MORE AT Just Eat

Waited over an hour to be delivered that completely wrong order! This needs sorting out!

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kelly . 2025-03-01

MORE AT Just Eat

chips was cold but the burger was tasty

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Darren . 2025-02-28

MORE AT Just Eat

food was freezing. chips was all soggy.. forgot a burger and got the wrong drinks!!!

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Emma . 2025-02-28

MORE AT Just Eat

Wrong food item delivered. Ordered the 9 piece chicken select share box and got given chicken nuggets instead.

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Kim . 2025-02-28

MORE AT Just Eat

Food was a bit stale only thing fresh was the fries

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Eloise . 2025-02-27

MORE AT Just Eat

Food cold and chips more than half empty asked for 2 plain burgers salad on them

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Amanda . 2025-02-27

MORE AT Just Eat

This was the best McDonalds we have been in for a long time.😋

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Sandie Swift . 2025-02-26

MORE AT Google

The driver seemed to deliver to more than just 1 place!!

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Andrew . 2025-02-24

MORE AT Just Eat

Once again food cold , items missing … no dips at all . Should have been curry & sweet and sour with the nuggets plus Smokey barbecue as an extra. Rang the outlet to complain and received just an arrogant young man who basically refused to accept anything or criticism to probably help his staff as this has happened in our last three orders from Alfreton !!! We had to run round to the shop to get sauces … which is not good and then microwave all the food !!!!! … trouble is what will be done??

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Simon . 2025-02-22

MORE AT Just Eat

the first, and last time I order mcdonalds online. Stone cold, lost delivery driver. in all my years I don't think I've wasted money like I did for this food, absolutely shocking, threw most of it away suddenly wasn't that hungry anymore

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Kylie . 2025-02-21

MORE AT Just Eat

We ordered 3 small fries but we got 2 small fries and two from the third despite ordering 3 full ones and then our daughter had to have something else because she was still hungry from not having all the small fries that we ordered.

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Joanne . 2025-02-21

MORE AT Just Eat

Drinks was split so had no drinks

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Tyler . 2025-02-20

MORE AT Just Eat

very nice delivery driver and very polite

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Emma . 2025-02-17

MORE AT Just Eat

It's a typical McDonald's don't have a delivery though always cold

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richard taylor . 2025-02-17

MORE AT Google

Very slow service over 12 minutes waiting, then the hash brown was cold

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Craig Birch . 2025-02-17

MORE AT Google

Bad experience delivery driver had been in the bag of food so I did not take the food

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Shannon . 2025-02-17

MORE AT Just Eat

order wrong every single time ! not ordering through here again.

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Kelly . 2025-02-15

MORE AT Just Eat

The worst take away i have ever received, not once but multiple times. Foods always freezing. Things missing. Don't waste your time. I am literally sick of wasting my money.

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Tara Fletcher . 2025-02-14

MORE AT Google

Never had a bad experince here the staff are always friendly and polite the foods always tasty likeing the new chicken piecies they seem to always have a problem with the toilets they have had a refurbishment it looks very clean modern light and bright looks really nice

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Graham Parker . 2025-02-14

MORE AT Google

Fries were stone cold and inedible. Burger was cold but not as cold as the fries.

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Clare . 2025-02-13

MORE AT Just Eat

it was cold by the time we got it very disappointed

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Jayne . 2025-02-13

MORE AT Just Eat

The staff are extremely unprofessional and you can hear them messing around in the kitchen whilst you are waiting over 20 minutes for your food, once i collected my food another staff member came up to the lady who was serving me and kicked her in the back of the leg whilst laughing. I’m all for having fun at work but when the customers can hear you being silly and rowdy it’s very off putting

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poppy phillips . 2025-02-12

MORE AT Google

Went in the other day, the sassy little manager was very anti feminist and I saw him be so mean to the young girls working. Also ordered a quarter pounder and i think it gave my little girl cancer. Thanks a lot Somercotes mcdonald’s I only only gave you 2 stars because Im a people pleaser.. Chemo is going well if you’re wondering.

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Samantha Blue . 2025-02-09

MORE AT Google

Order came with an item missing again. It’s not the first time this has happened from here. It’s pot luck whether you get exactly what you ordered.

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Samantha . 2025-02-08

MORE AT Just Eat

Chicken strips were chicken nuggets !!!! Not quite the same 😕

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Rebecca . 2025-02-07

MORE AT Just Eat

food ice cold not be ordering again

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Ashley . 2025-02-06

MORE AT Just Eat

my sauces were missing, sauces I paid for

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Sarah . 2025-02-04

MORE AT Just Eat

Food OK but 15 mins wait for so called fast food when the restaurant was empty? Too busy concentrating on the just eat orders.

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Ace Ward (Racedriver) . 2025-02-04

MORE AT Google

Friendly delivery I do not mind it being a little late. Made my kids love it even more 😆

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Natalie . 2025-02-03

MORE AT Just Eat

The fries were stale definitely not fresh.

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Michelle . 2025-02-03

MORE AT Just Eat

Overloaded big mac sauce and a lump of plastic in my gf burger.

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Barry Smith . 2025-02-03

MORE AT Google

No curry or salsa dip. No straw. Wrap thrown together. Terrible.

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Suzanne . 2025-02-01

MORE AT Just Eat

Stone cold burgers, chicken nuggets and stale fries. Absolute dog sht.

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Dunc C . 2025-02-01

MORE AT Google

Food missing from delivery order, how hard is it to check the food is in the bag?? 👎 MEAL RUINED - AVOID!

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Jdplly Xxx . 2025-02-01

MORE AT Google

Drive through very poor always forgetting stuff off your order 😒

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mark warman . 2025-02-01

MORE AT Google

Driver refused to get out of his car. Blocked the entrance to my work and had an attitude. Fix this.

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Chelsea . 2025-02-01

MORE AT Just Eat

food stone cold not even in warm bag

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Lorna . 2025-01-29

MORE AT Just Eat

Missing the mc chicken burger, fries cold

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Bradley . 2025-01-29

MORE AT Just Eat

Stop here regularly on the way back from Birmingham. Even when it is busy the food is hot and the service is good. Staff polite and chatty. Food is just Macdonalds stuff. Coffee is ace as always!

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James Fawcett MBE . 2025-01-27

MORE AT Google

managed to forget every single hash brown that's a new level

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C . 2025-01-26

MORE AT Just Eat

No straws, wrong milkshake, cold chips

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Arsha . 2025-01-25

MORE AT Just Eat

chips was about cold n I ordered a pot of curry sauce n I never got it

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Julie . 2025-01-24

MORE AT Just Eat

Food was cold and the hamburger was burnt all on the bun at the bottom!!!! Vile!!!

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Emma . 2025-01-24

MORE AT Just Eat

Ordered from here today with just eat to recieve the wrong order and it was stale absolute joke for £20 phoned the store to be told it was just eats fault although it was there gormless staff that had packed it and the so called manager sounded like he had just left nursery what a shambles would be 0 stars if I could good for mcdonald's splashing out on a refurb how about getting staff that know how to run it! .

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Leanne Brown . 2025-01-22

MORE AT Google

Waited 25 minutes for a bacon roll meal. It has gone downhill massively since the introduction of just eat, / uber eats etc which shows they are not putting their direct customers first. Really not good enough

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Sam Bryan . 2025-01-20

MORE AT Google

Sit in breakfast order took 25 minutes! Shambolic for ‘fast food’

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Liam Evans . 2025-01-20

MORE AT Google

Says it’s 24hr but can’t order on Uber eats at midnight what’s the point how many people are really going through the effort to go to the drive through

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Charlie Summers . 2025-01-17

MORE AT Google

The food took ages to arrive and when it did all the food was cold

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Ronnie . 2025-01-17

MORE AT Just Eat

It was a quick dive into the drive-through after being let down by the usual one near the East Midlands Outlet and out without any problems. Thank goodness!

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Nayan Dave . 2025-01-15

MORE AT Google

Hot fresh food....most importantly...correct order received....carefully delivered and handled

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Lisa . 2025-01-12

MORE AT Just Eat

Waited over an hour for them to make readymade food and deliver half the items was missing and freezing cold when it did arrive. Tried to call and nobody answers phone. A visit to see manager in morning. Absolutely shocking service

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Laura Stronach . 2025-01-07

MORE AT Google

Unless you eat in your food is always cold, I don't get it, Chinese from the next village takes longer to get to me and is red hot all the time, this is ten minutes from my house and it's always freezing.

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Lee Brailsford . 2025-01-07

MORE AT Google

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