Mcdonald's in Amber Valley

the driver delivered to somewhere that isn’t our house, we haven’t got our food

I wasn't happy that the delivery driver kept me talking asking personal questions and then my food ended up cold

Items of my order were missing but the delivery was great, the woman was very nice!

Went to other addresses first so all order was cold and had to be reheated

i asked in the instructions to make sure my food was hot. got to eating it the burger was freezing cold and the chips was too. absolutely poor quality as you have to pay extra for service, delivery etc.. and i’ve got my food frozen cold. not happy!

We ordered garlic dip for chicken selects we didn’t receive it. No straws for drinks and food was cold

Fries was ALL cold from all 5 meals. NO STRAWS for any of the drinks! NO. Ketchup for the nugget meals. Not happy.

food was stone cold and missing items. this happens nearly every time

Driver spilt my drinks and was very rude, refused to replace or even say sorry.

waited over an hour and a half for it to arrive. I ordered at half 11 it didn't arrive until after 1pm

Was nice! First time ordering, but food was cold!

The food was still warm we hen it got here and the delivery lady was very nice 🙂

on time and still hot thank you

Says it has been delivered. It hasnt . No customer services support

Fries were stone cold. Biscoff McFlurry was like water. Don’t think that it was worth the money

Never give any straws or serviettes

food would be much better if you could keep it warm, it was stone cold when it got to me

Order arrived on time and all items were correct. Service was good.

Cold and stale on arrival and took about 45 mins but said 11 mins!

So pleased to be able to get delivery! 🙌 Super super quick delivery by a warm and friendly driver 🙂

My order came but without all the dip sweet chilli and garlic dip were missing

would have done with being a bit warmer but hay ho can't have everything we need can we now

no sauces were delivered with order.

Pretty chill guy not his fault it was maccies fault but still good food

On time, food in good condition and polite driver.

Really unhappy I ordered banana milkshake and got vanilla!! I really don’t like vanilla!! Fries cold! And delivery man! Rang me I couldn’t understand him and had to try and find him!! Eventually did! He was just about to give food away to someone!!

it was cold . which is very rare.

Useless!! Didnt even send no straws for the drinks

Items missing from the order that I had paid for

lovely delivery guys, very pleasant. was on time, food great.

Slowest McDonald's breakfast I've had. They served multiple people before me who had ordered after me and ordered the same things. They said they were waiting on eggs for my breakfast roll then proceeded to give out 2 sausage and egg mc muffins to other people. Clearly weren't waiting on the eggs. Bad McDonald's wouldnt reccomend.

Delivery driver was really polite and punctual, thank you!

Food stone cold, labels on food indicate was cooked over an hour prior to delivery, bag with drinks in sat for so long that condensation has ripped the bag and spilt the drink. Very unhappy. Restaurant is now not answering the phone.

Took a while for it to start to get delivered

Wrong item delivered and I ordered extras. Was missing.

Food was extremley late because they couldn't get a driver. I tried calling but no one answered. When they eventually got a rider to deliver it, they didn't bother to cook it fresh again after it had sat there for over an hour. Stone cold, late, and the driver didn't care about a thing

Driver did apologise and understandably got lost

The deliver guy was so nice and sweet

Order was accepted at 16:54 and it was prepared for over 1.5 hours.Finally,it was delivered at 18:48.

it was cold again not impressed with mc Donald's always cold food

There's nothing like getting onto the a38 and hearing from the back seat "Daddy, I haven't got any fries" or "didn't you ask for a toy this time" and when the wife started obsessing over the Minecraft gear it got even better, 2 visits and both times no collectibles and noone had the balls to actually tell me. most of the time the place is good and way better than sommercotes but it really does depend on who's working as to whether they're interested in serving or if they're more interested in what's new on Tik Tok.

When food arrived chips were freezing cold really soggy and stale and chicken selects they was good

Food a bit cold but delivery driver was helpful and friendly

cold soggy food and melted icecream

Food great, delivery driver 10/10

Absolutely useless franchise of a big name company, I have been on late shifts for the last 2 weeks and everytime I have gone to use the app to order before leaving work and collecting from the drive thru, the app doesn't work for this location, not a problem I drove to ripley to place my order and the whole system had gone down just for this location, 3 nights out of 4 and not been able to have anything to eat unless I travelled to markeaton park franchise. Do folks a favour and either get the system sorted or shut overnight like Breadsall franchise does. No point in being open if you can't serve customers.

Please salt your fries. Haven’t been salted for months. This branch now charges £1 for one miniature rasher of bacon

All the food cold again Ripley McDonald’s is getting worse

Paid for 2 apple pies but didn’t receive them

Clean, comfortable, good service, food tastes fresh. Handy location too.

Missed the dips which is very good as usual

Missing items!! Constant issue!

Pancakes missing off order, these were for my young granddaughter as a bank holiday breakfast treat. She was heartbroken. Wish we hadn’t bothered.

Wasn’t given the toy with the Minecraft meal when delivered unlike the other times kid left crying without it

order placed at 6.39pm got a message saying estimated time of delivery 7.15pm finally turned up just after 8.00p.m had to microwave everything just to eat it has everything was mostly cold and no dips sent with the orderv

Placed an order through the McDonalds app for mcdelivery. Item was missing, rang up but staff said they couldn’t help. Explained I was a support worker and the meal was for a service user and we aren’t able to come to the restaurant to collect. They suggested I had to reorder and pay for delivery again! The app won’t let me access a refund either. Due to the stress of sorting this out the rest of the food went cold!

I was eating my double sausage and egg mcmuffin and i heard a crunch there was still egg shell on the egg

We ordered last night and we had the same problem. It took an hour to get here and all of the food was stale and cold. I tried to call the restaurant and there was no answer both times. Id like a refund for both orders

chips were cold & forgot my sauces for the nuggets

Food took nearly half an hour to arrive, and when I complained to management, they were incredibly dismissive. Will avoid in future.

most of the order was missing it was cold and over an hour late!!

Everything was ok but children’s ice cream missed, drinks and drink was missed up

We asked for a sprite and got a Fanta also the food was a bit cold and poor quality

2 hours for delivery when I only live 12 minutes drive away

McDonald’s is just easy to feed the kids when out and about

missing the sauces for the dippers

Missing a salad and bags was open

Good. everything actually arrived so yeah no problem

Sadly the chips on this occasion barely saw the fryer…zero quality control.

Excellent delivery by the driver, got the food here in record time and was still hot!

It’s not arrived after waiting over 2hrs this was ment to be a treat for my children and paid over £70

the coffee had spilled, so the meal was coffee flavoured.

Girl in drive through dark hair is very polite for saying that it's 1:00 am and even made conversation as for the food well it's just McDonald's 😏

Ordered Big Mac with no lettuce came with extra lettuce pickles and sauce as well as forgot the sauces. Also food was stone cold and late

very cold when it got to us - not happy on this occasion

Excellent communication. Thank you

Without doubt consistently the slowest Mcdonalds I have ever experienced. Even when not busy.

Ordered some food, accepted. On its way about 3/4 minutes away from my house (according to the tracker) then get a message saying order cancelled with no explanation.

15 minutes for making one cheeseburger and coke is too much

Order was correct, food still warm & driver was polite.

there is no toppings on the mcflurry, there's no strawberry in the lemonade, the coca cola look like it's been drank out of as there is a quarter missing, everything is cold and was just thrown into the bag with no care. got it open once delivered and the sauces were dumped on top of the mcflurry.

I had no utensils, no sauces, they put pickles on both burgers when I asked them not to and my food was cold.

we ordered our food order was wrong we had already been waiting 30 mins for food so we had too eat the food that we got because we didn’t want too waste any time

Initially delivery was due for 8:10pm latest. It took them an hour to prepare our food. We had no straws and no sauces. Very disappointing.

My food was freezing I want a refund

Waited over an hour for food to arrive, once the food finally arrived, it was stone cold and inedible literally threw majority in bin even the hot drinks were freezing cold, not good

All food was cold, no no sauce with happy meal.. or straws for drinks

Excellent place for breakfast 😋

Honestly the worst meal I’ve ever had. Not took 20 mins from order to delivery and still the burger was freezing cold, fries like chewing cardboard and they didn’t even send the correct desserts. I’ll be avoiding this store at all costs moving forwards as this is a recurring problem

Great food Great delivery service

When the food arrived, the Big Mac was cold, the fries were cold and BBQ dips were missing.

food had a whole meal missing which was for my youngest child and the food that arrived was freezing. I do not usually complain about anything but it was honestly so cold it was disappointing as there was quite a few people who dis not manage to eat there meal that they paid for

I’ve been sent the wrong order???

Worst McDonald's in the world, takes forever. Waiting in the car park for 20 minutes for food and it was still freezing

arrived 30 minutes after requested delivery time

good review thank you and nice delivery driver

excellent service very pleased with the service

Food poisoning in a bag! Never again!

Thanks for forgetting our fries and sauces

Grilled chicken was rock solid hard not edible nothing to do with the driver but food was disappointing