Mcdonald's in Amber Valley - Phone Number, Reservations, Reviews

Service is hit and miss with the drive through, especially when it’s busy. We usually order for four people and they usually miss at least one item from our order. This has got worse due to it being so busy inside, usually due to the amount of delivery collection staff also being busy. This restaurant needs to be bigger to accommodate all the people that use it inside and drive through at busy times.

Emily manager very helpful and professional sorting out shift an problem customers while we waited patiently for her to sort our order. Must be hell working in fast food with all the grumpy people in this world. Well done Emily keeping her staff in good organisation and quick working regardless what moaby customers say. Give this girl a raise 🙌

It's maccys , what ya want from me it's fast food that tastes ok .

Third time on a row they have got my order totally wrong. They never read the special instructions on the individual burgers I order for my daughter who doesn’t like cheese or eggs. Total useless

Tried to go for breakfast, did it on the app before I left - all fine. By the time I got there all the free reward items I'd picked were unavailable. I tried sorting it out once I arrived and if you paid for a hash brown it worked, if you used the reward it was "unavailable". So I left the queue and drove off! Seems very dodgy to me, it would've been the first time coming to this McDonald's, I won't be returning!

Ella on the drive through was amazing 👏 McDonald's definitely need to hire more of her! Excellent customer service

Absolutely disgusting, thrown together food, rude staff AVOID

Not very nice food some times warm even if nobody in

Mikaela was absolutely fantastic today, I had vouchers to be used. She went above and beyond for me and my partner. Thoroughly satisfied with the service a true asset to your branch. Mikaela 10/10!

cold, forgot the sauces, no bacon on my double big mac with bacon, which also looked like it had been thrown in...

The food was awful! My wife had a cheeseburger and it looked like it had been all over the floor, it was only slightly warm it ended up in the bin, my chicken burger was not great either only just warm can’t understand why people eat it, if you look at the ingredients for the chips it’s just full of additives hardy any potato people don’t realise what they are eating!

Just ordered through deliveroo it's not the riders fault the staff took too long to do the order the ice-cream has melted, and my food arrived cold I asked for large chips got a small with no salt on them and my cappuccino had no froth and arrived cold basically just bone idleness if they spent more time working and less time gossiping they wouldn't get a one star review

Right next to the police headquarters, so you're in safe hands. 👌

Everything in my bags was absolutely freezing cold. I rang the restaurant at 16.16pm and they was packing it up cause I ordered the wrong wrap and and it got delivered at 17:03pm freezing cold

Food was very cold and drink was flat

James and Caroline where Realy nice great service very friendly and happy to take are order big em up they deserve a raise!!!! From Bobby and Finn xx

missed all the sauce's we ordered

Floors dirtier than an 80s nightclub and after they have served the 400+ delivery drivers queuing you are lucky to get your food in less than 10 minutes

Absolutely disgusting attitude from incompetent staff and "management"!!!! Made a complaint about the food and missing items and was initially told they'd make a note and replace next time. However, when we went again we was told that they wouldn't be replaced due to me having made a complaint once before!! If the staff done their job right in the first place then there'd be no need to complain!! We are now banned from here for not being happy with the money spent for the inedible and missing food!!!

Food not hot . Chicken wasn’t fresh looked like it had been cooked at least an hour before

Items of food and sauces missing from order. Restaurant management were unwilling or unable to resolve.

Food was awful and missing several items on the order. 8 out of 12 orders received from this restaurant has been missing items of food.

Times kept changing I understand it would have been busy but the food was also cold. Managed to only just eat it

very cold, delivery driver went past my house even though it was a hour late to then come back 20 mins later. not a very good experience

the food when it got to us was cold , the pop had no ice in the drink and the birthday donut we ordered never arrived and instead a chocolate brownie was sent

Ordered on the app thinking my order would be ready for when I arrived, wrong idea as I had to wait 10+ minutes and they still got it wrong. Something wrong or missing every time I visit, KFC from now on...

My food says delivered but it’s not arrived!

half the food missing and wouldn't re deliver

Terrible. Why have two lanes open in the drive through and only one is working also the wait time was horrendous they told us to go park up and it took about 30 mins to get the food. When we got the food fries were either raw or bad and the wrap of the day was just chicken no sauce or salad.

So fedup with this place, order food online, saying milkshakes are available, order and pay for milkshake but deliver fanta instead, and this is the 4th time!!! Don't order from them unless you like getting food you didn't order

We went to get a meal for my son’s girlfriend who is a regular customer. She has a sesame allergy and normally requires a bun change on a Big Mac as the buns are seeded. She requested this as usual but the manager refused to authorise it saying it was policy to refuse any changes. The server was also very rude, unapologetic and disinterested. This shows a total lack of respect for people unfortunate enough to suffer from allergies. McDonalds have lost a good customer.

Don’t listen to your order in drive. Through ignore you at desk when go in avoid this one at all cost go somewhere else

Expected delivery time kept moving later & later once the delivery had left the restaurant. Eventually arrived, the food was stone cold & had to be microwaved!

Old and dated restaurant. Didn't feel very clean. Service and food was adequate but hot and cold drinks were unavailable.

food was cold and missing items

Every time told to wait in a bay for your food absolutely pathetic worst one ever

Everytime I order from there either food is cold or food missing

My food was stone cold and was an hour late, really not happy, won’t be using just eat again

Had too go and collect it from a different house this happens everytime I order from just eat. Absolute waste of time

food was cold and time of delivery got changed

Food was absolutely freezing when I received it!!!!

food was at mc Donald's for over half an hour before starting to travel and deliverer my order so food was cold by time it was delivered

Forgot my mozzarella cheese bites

This has to be the worse mcds in the country !!!! Supposed to be 24 hours but the staff turn lights off always closes after midnight jokers

driver didn't follow instructions yet again , food was warm

Not happy as there were things missing on the big Mac

Bit cold, no straws, no sauce despite add8ng request in notes

I ordered a large fries but only got a medium with barely any fries in the package, tastes great but annoyed

Food was cold but genuine it's OK

Friendly and swift service, especially at such an unearthly hour

the driver didn't have a clue where he was and had a bad attitude.

They forgot most of the things in my order

Chips were stone cold, Fanta flat and warm. Icecream basically liquid.

Very busy McDonald's..friendly staff .

Found my house no problem. usually can not find my street I have to go out onto outram street and get it. today excellent. delivered no problem.

jacob put my charger in the bin when i left it on a table.Do not recommend this mcondalds unless you want your stuff in the bin 🥸🥸

The opening times are a lie. Past 12 you can't sit inside, only get drive thru, which means if you drive a motorcycle it's closed since it would be horribly unsafe to drive with one hand. Every sign around the place says open 24 hours a day, 7 days a week. Please update this false advertising.

Driver never delivered even though it got ticked off as delivered also waited over an hour

Food was cold, missing items and such poor quality one of the worst McDonald's I've been to

driver didn't know where I was no communication food arrived stone cold I'm not blaming McDonald's I am blaming the driver

Expected delivery time kept getting pushed back by 10 minutes every 10 mins.. ended up being over an hours wait. Food arrived cold and all fallen out the boxes

absolutely terrible all the food was cold

Half the order didn't turn up fuming as I even left a message saying can u check before the order is delivered!!

one of the worst stores out there, avoid

cold,missing sauce, poorly put together.

The food is poison don't eat that stuff

food was great as usual but for the forth time running i didnt get dips for the nuggets or a straw for the milkshake

Was over cooked and brown but stone cold when it got here

coffee spilled in the bag and stone cold food.

Food was OK but not very warm. Also did not get the dip I ordered.

food arrived cold. expected delivery time just kept being moved on.

Girl in drive through dark hair is very polite for saying that it's 1:00 am and even made conversation as for the food well it's just McDonald's 😏

Ordered 2 bbq dips, didn't arrive, no straws

Kids meals , chips burnt and cold

Missing burger to bun and fries and cold food

Didn't expect food. Was in drivers car for atheist 45 mins before he got here. Was cold. He was also very rude

The cheeseburger was squashed and dips missing

Food was horrible, coldest I’ve ever had chips were inedible and burger was lukewarm.

Food was good but we were missing one of our drinks which we paid for :(

food wasn't even warm shocking the medium fries had more in then the large total waste of money

The food come cold and every unhappy customer

Delivery driver made me feel uncomfortable

No straws for 2 milkshakes. And also the 4 sauces I selected for the 20 nugget share box didn't arrive. It's shocking that things that are printed on the reciept are not there.

Fries are never hot and always stale

will never order on here again. I am hungry but it's all cold.

Got left on the door didn't even know it's been delivered so now it's cold thanks

Manager complete waste of space

I’ve been charged twice for the order

Always good service. Apple pies are absolutely delicious!

Always later than originally told. Very disappointing

My food is ticketed at 20.56 and didn’t arrive until 21.40. All food cold and missing ice cream and apple pie! Disgusting service!

meant to have 2 large fries and they haven’t been put in the order also not been given straws

didn't have a drink because it tipped over on the way with the delivery and to muffins wos wet so like a refund

Honestly outdone yourself giving me this. Does mayo even go on a double quarter pounder?

Staffordshire warm and friendly.

The bun was burnt on the M crispy.

Totally cold food the milkshake was warmer than the food

Food was cold and over 30 minutes late

Everytime I order from ye online there is food missing from order not happy

Delivery driver was very friendly