McDonald's in Trafford

food was a little on the cold side and a portion of large chips were missing.

First time I've had a meal delivered still hot.

the chips of been cooked a little longer

absolutely freezing cold ,waited ages and the state the food was in was a disgrace

The main item I ordered was missing!

Wrong food delivered again. Simply not good enough with the technology we have now.

No collectible with the new Minecraft and had to wait over and hour and half for delivery not happy

The service was a disaster. It took 1 hour and 40 minutes, and they didn’t answer the phone. My husband had to go there and collect it, and the order was changed. We didn’t receive the Happy Meal, chips, or drink. I regret ordering from McDonald's!!! I am fuming….

Food was not delivered but says deliver I think the driver has kept the food or delivered to the wrong address

Food was just inedible.....well what turned up of it. No fault of the delivery driver.

I'll give you a few tips. When someone orders pancakes and syrup they are not ordering pancakes without syrup. Ketchup is Red and you guessed it brown sauce is brown. So if the order is for brown sauce don't send it with ketchup on. Last 2 things, bacon should be cooked not oinking at me before eating. Also hot coffee has a clue in it's name, warm ok I can sometimes accept that but cold. Altrincham branch you failed.

it's a bit of a shame that you charge for additional sauce and then refuse to pack them. a complaint will be made as that's plain theft

Drink leaked everywhere causing food to be ruined

Had to wait 45+mins For food for it to arrive freezing cold! I live 5 mins round the corner

Food was great, as expected. Driver was friendly.

Wrong order delivered. Driver apologised for a spilled drink initially and gave over bag. The bag had already been opened and did not contain the ordered contents.

All incorrect dips received - disappointed

All Food was cold missing drink and waited over 2 hours for food to be delivered

everything was cold he'd spilled the drinks chips were soggy

Wrong order. Went to the bin. Spent £30 and had no food

order incomplete yet again. no drinks no has browns!!

Really sweet guy, very friendly.. love that .:)

I didn’t receive the fries that I wanted

Was told 15 mins..then it slowly changed and was an hour and 15 mins. At which point I had to go out. The food was literally the temperature of a fridge..as if it had been in one. Weird. Dire.

Half of the order missing just for a change

Ringing the doorbell would be good, the knock was so feint even the dogs didn’t hear it

Food arrived early & was piping hot staff are on it tonight

The order was made perfectly. Delivery on time and driver is friendly and smart.

Restaurant wasn’t open but took my money. Poor delivery driver had to message me and cancel from his side. I’m going through the refund process now - I’m expect all my money back and something for the waste of time for myself and the driver. Why is a restaurant taking orders if they’re not open?!

You’ve only got to read the other reviews to put you off coming here. Unorganised, painfully slow service, cold food, undercooked fries. There is definitely nothing fast about coming here. Actually think it’s the worst McDonalds I’ve visited.

Cold what is it with this place and cold food

This has to be the worst McDonald’s I’ve ever been to - anywhere in the world. Consistently cardboard texture burgers that are dry as a bone. Seems that there is zero accountability or inspections of any kind from senior UK management staff - who should be ensuring much higher standards for the quality and freshness of the food. I’ve started driving to a different one in Lymm at Poplar services - much much better.

Food was cold, has browns were not crispy at all and limp. Due to the driver getting lost could add to the fact the food was cold

The Altrincham branch leaves a lot to be desired (dirty, slow service, can't be bothered attitude) but the Baguley branch is very good.

Whilst monitoring my delivery the time changed several times and the driver went to Dunham Massey before bringing mine. Totally opposite direction and therefore my delivery was cold.

Filthy bathroom, 1 flushing loo and 1 working sink. Sticky tables. Rubbish on floors. No surprise, does nothing about cars in disability spaces with no badges. Avoid.

Order never arrived. Waited for 2 hours with app saying courier at restaurant which then changed at 3pm to say delivered at 13:20 which it never had been

Great guy, would love a straw next time considering it’s for a slush? 🤣

you gave me a single sausage and egg instead of a double

Worst customer service, 16 feb 2025 4:30 am Stupid stuff they are not responding i was waiting here from last 40mins but still they are giving stupid response.

Delivery driver was nice and polite but the food was cold 2 large and only enough in them to fill a small fries wrong flavoured milkshake too

Freezing cold food i live less than a 2 minute drive away from McDonalds

Awful wait time on food. Food items always incorrect or missing. Quality Questionable.

Ordered a McPlant burger with an extra vegan patty and when I arrived home the extra vegan patty was missing. Clearly, I now have to check, at the window, that my order has been made properly before I can drive away.

Order was delivered on time. Food needed heating up though.

This McDonald’s is the worst in Greater Manchester. Their ordering system’s always messing up, the service is terrible, and the wait times are ridiculous—I was stuck there for over 30 minutes! There were at least 10 other people waiting with me.

Delivery time kept changing and getting later than original time

Food took over 45mins to be delivered and it arrived all stone cold.

Every time I go here I want to stay in and they always put my stuff into take away bag, even though, I choose on screen 'eat in' option.

Terrible experience. Been here many times but this was shocking to see that one of my two hash browns in my takeaway was missing a part. Look like being taken a bite! How they chose to serve such incomplete food is totally beyond me… I only found out when I was home and the staff was willing to give me a replacement when I returned.

order was wrong. half of the stuff was missing. very greasy. won't order again

Very helpful delivery staff he needed a code and didnt know where to get it from he explained it to me very clearly very helpful and patient

Staff are always very helpful and kind. The restaurant is always clean and well kept. I always have a positive experience at this McDonald’s :)

i came here while shopping in the local retail park. and needed something quick to eat. they served me really quickly on the drive thru and i didn’t have to wait , it made my experience a good one. i will go again

Great visit , staff are always so helpful and friendly when I come to eat, I don't live far away so this is my local maccies and it's good value for money

Forgot to put a Mcplant burger in the bag, very dissapointed

chips cold burgers cold no straws for drinks

delivery driver was amazing very polite and nice

Delivery driver very polite and thanked me for the tip. Credit to him

I asked for hamburger extra onions and ketchup... got a cheeseburge no onions just ketchup... I'm allergic to cheese!¡!

The courier is efficient. But the food preparation time is unexpectedly long. All food arrived is cold.

Food was uncooked, but the delivery guy was super friendly 5* xx

Ordered at 5 past 6 delivered 1 hour and 40 minutes later? Ordered for my mother in law who is house bound that is less than a mile away!

one portion of fries missing. driver unable to find house. we had to go outside in road.

Very poor. McMuffin sausage was burnt to the point of blackness, toilets were dirty, as were the refuse stations. Didn’t complain as it was getting busy and I didn’t have the time to wait. Will do in future.

Could a bit more better with the timing

What is up with McDonald’s missing things on orders?? I ordered a Triple Cheeseburger plain (no onions, gherkins etc.) and it came without any cheese but everything else… family hates this place just because Everytime we order something will always be wrong or missed.

Ordering in is a bit of a joke, they don't care about non drive through

Cheap and quick food when no other options are available, get ready for the McBrick a few hours later

Food was cold and took long to get delivered

Ordered 3 double cheese burgers, medium fries. I have no complaints. Ordered a McFlury with Smarties, got the ice cream but no topping.

What a joke! They close off half of the restaurant and the other half is full with no seating. Happy to rake order and money but when I sat on the area that was closed off. I was asked to leave it . Not happy at all! And yet again! I went in there at 8pm and it was all closed off! I'm never going there gain. Go the century fried chicken.. no closed off areas there

Love this guy, I’ve had him a few times, Great manners. 5*

food was freezing cold very disappointed

The man was pleasantly kind & well mannered,

Sent a box for a wrap with no wrap inside of it

it was incredible and becausebi was taken into hospital they now say it's too late to make a claim despite having all the photographic evidence to support it. Dreadful service once again Just Eat

Food was cold and they forgot to put the dips in again. This has happened the last few times

Order wasn’t complete was missing items

Lovely driver. Food was nice and hot.

My order hasn’t arrived where was it delivered too???

Quiet early morning maccies brekkie

When ordering it said it would arrive in 15-30 mins, it took an hour and a half. Food was cold when it arrived and both drinks were wrong

Worst McDonald's ever! We waited 45mins for our cold burgers

The experience was dreadful the place was filthy, and the wait for food was completely unacceptable. Easily one of the worst McDonald’s I’ve ever visited.

Substituted the fruit bag for an orange juice. Not quite the same thing but not the end of the world.

food arrived early but I don't know why you ask which dip you want and can add extra dips if you never put them in

Cocked the order up but soon rectified

The worst McDonald's I have ever been to. We waited 45mins for our food. That then was cold. The service was terrible, no organisation skills. Staff in the back drinking and eating. So many people waiting for their food.

No syrup with the pancakes and syrup! Will they ever get an order right?

Good always cold got to warm it up and shouldn’t have to do it macdonalds is getting worse for there drivers to collect hot food

We ate in. The food was ok but a bit cold. That was probably because they were confused about their table numbering system.

Prdered two hours ago. Order still not here !

stone cold chips rubbery and under cooked burger stone cold horrible

My chocolate milkshake tasted slightly of strawberries and I would have preferred full on chocolate.But it was still very nice.

food was stone cold, had to reheat in microwave

I ordered pancakes and syrup but there was no maple syrup so the pancakes had to go in the bin cos they were to dry with no syrup 😔 the 4 hash browns were freezing cold to

This place is very hit and miss. It's too popular at times for its own good. It was quiet this time when I went in so service was good. They always manage to keep the place clean though even at busy periods.

MONGDONALDS!! Food was not even warm, but cold. Restaurant was dirty with bins overflowing. Gone right downhill since uber eats started. Understaffed and neglected at times. Don't get me started on the toilet. Tap was like a jet wash and soaked my front then the hand dryer wasn't working and no paper towels not to mention the stink of wee. An absolute nightmare and had the pleasure of paying for the experience. Won't be eating here again.

food was awful the burger water