McDonald's in Trafford

worst Mc Donald’s in uk , lazy staffs, , bad quality 🤢🤢🤢🤢

Good food but very busy Sunday morning. Staff doing well though

Nearly an hour to get through the drive through! 🤬 Broadheath retail park. Granted it was a busy time on a Friday evening but only about 7 / 8 vehicles ahead of me when I joined the que.. Seems to me that they were prioritising online orders over the customers in front of them with the amount delivery drivers that kept coming & going whilst I was stuck in the que.. cars behind beeping - not like I could effing go anywhere🤬 Then to top it off - eventually got through to the window to collect my food - guess what - 4x cheeseburgers - COLD - needless to say I parked up & returned them to the store -asked for the manager who apologised and replaced them with some luke warm equivalents. 😶 TERRIBLE !!!

Waited 35 minutes for our food for it to be cold

It's gone downhill again. Massive queues, standing room only waiting for the orders. Kids in the kitchen with no sign of supervisors. 30 minutes is the average wait time. If i had enough money I'd buy the franchise, just so i could close it down. Update : I've popped in on Friday night and it's even worse. No where for people to stand and wait, and it's going to kick off any minute

Always missing items off when I order with delivery.. Extremely incompetent staff.

Constantly missing items with delivery, it’s evident they do it on purpose

Worst McDonald's I have ever been to. Chicken nuggets was over cooked some how. Left out to go cold. Chips wasn't freshly done. And I only had half the burger. Rank.

One of the burgers werent delivered and the driver was on the phone speaking to someone while telling me to pick my order and asking if it's mine.....very odd.....I bought extra nuggets so the person missing a burger ate the nuggets...but still...didn't get the full order I paid for.

Clearly stated 143 Manor Avenue NOT Manor Court!!! food is stone cold! As driver was sat in a car park for 30 minutes AT THE WRONG ADDRESS! Will NEVER order from McDonald's again via JustEat!

I've found the standards at this store to be slipping and the food quality slipping also on my last visit yet again the milkshake machine wasn't working the fries were stone cold and the burger bun was stale it is always very busy and sometimes struggle to find seating

OK for a quick bite to eat and a coffee, it's the only place open at 7 in the morning so options are limited.

The order was incorrect. Although was delivered with great timing

Dire! Went in, don't know why as walked out twice before, very young staff who are unsupervised, can't take an order or work till. Two customers complained about cold food. Tables filthy, toilet filthy bins overflowing. Looking at other reviews owners don't care. Advise to go elsewhere

Ordered food and was given two bags of drinks. Driver or restaurant need to check what they are giving out. Now sat here with loads of drinks and no food! At least I won’t die of thirst

cold food cold chips cold burger

My food arrive stone cold. My cold drink was in a bag with my hot food. Yet again I ordered a dip which didn’t come with the food. This is happening every time and is very frustrating. It’s on the order so why is it not provided.

Monopoly stickers missing …🤔 No milk for tea McFlurry melted again as put in same bag as hot tea! Useless.

Foood!👍 Staff..not really... Customer service not a best...

Two late orders in two days, the second of which was over 2 and a half hours late. when it arrived it was cold, easily the worst mccrispy I've had. seemed like it had been cooking for 20 minutes. I don't usually complain but this was particularly bad. the delivery driver was great and came quick once the food was ready.

the drink spilt and was all over the place

McFlurry arrived in bag with hot tea and not surpassingly it was melted as well as only being a half filled container! Also no milk provided for tea as requested. Fries also only half full and single monopoly sticker missing… 🤔

2 burger meal deal doesn’t work if they don’t put the chips in. How anyone can miss putting chips in is beyond me

2 hours late, Mcflurry was completely defrosted, and burgers freezing cold, All went in the bin

My philli cheese had no cheese slices on it, ruined the whole burger and had to throw it away, was also missing my mozzarella sticks. Not happy.

Chips were ABIT hard..most of the time you have to check all is there disappointing when you get home part of the order is missing

Garlic mayo missing given 2 spicy tomato sauce instead. No milk for tea even though I asked for it. Please refund garlic mayo thanks

Joke on a busy night they serve toooooo many people and they can't serve quick enough sat here for 20mins waiting for my food. All the guys straight in and come out with food......Piss take. Just thought I'd add they haven't improved, went again told to wait, waited 25 mins chips were cold, no apologies or anything... Gave it another go as i was in a hurry ....Changing my review this place has got worse...too many uber just eat guys they don't serve actual customers. Another long wait and the food was cold and the fries were cold and half full.

The WORST McDonalds ever !!! The staff are rude obnoxious extremely unhelpful, the food is a disgrace my order was wrong and when I pointed it out I was thrown my food with a dirty look of the staff member …. Shocking to see a no tolerance notice up for the staff …. What about one for the customers!!!

the wrong order come the delivery driver took it back to Mcdonald a still not come back so are order have nit arrived

NEVER CAME THEY ARE SO IGNORANT HAS NOT BEEN DELIVERED

not only was our delivery very late it was cold and missing a burger and this isn't the first time that McDonald's have provided the same shocking service. we will never order takeaway mcdonalds again and I would recommend that nobody else does!!

very happy with the lad turning up on a bike in bad weather

No dip delivered again despite it being on my order. Only half a pack of chips.

Gave two hot chocolates instead of milehakr

We ordered 2 breakfast rolls and 1 breakfast roll with no egg. As my friend bit into the no egg breakfast roll noticed that there was egg yolk on the sausage and she's deathly allergic to egg and has had to go A&E on her wedding day to be treated for anaphylaxis.

Food never arrived, no explanation other than busy! Dismal service

food was cold and was an hour late. disgusting

Burgers lovely, chips a bit cold but to be expected. Problem was we didn't receive our ice cream (which was the reason I placed the order in the first place, having been craving one all day :-( ) Cheers.

Food scheduled to be delivered at 19:45. Arrived at 20:20. Watched the guy on the map go to multiple different addresses along the way then straight lied to my face. Food is freezing and vile. Don’t order for delivery from here

The bun on top of my egg & sausage Mcmuffin was tiny. Half the size of the bottom bun

No napkins, no suace, a missing nugget and no straw 😪

The food arrived late and freezing cold.

The Worse McDonald’s - aiqsys something missing or just cancel your

order came 2hrs after the time stated when ordering came stone cold will never use again absolute waste of money

The man himself was a delight, very helpful & friendly, but MCDONALDS SENT COLD BURGER’s .. thank you i

food was cold ...cold chips and a burger 😷 not nice at all chips r like rubber also no straws for my smoothy and drink

The porridge was cold and so was the muffin also no sugar in hot chocolate not good need to make it better

Missing food and coke ipened and spikt all over my childrens happy meals

I ordered a hot chocolate and opened the lid and it was only 3/5 filled. Furthermore,it tasted like water and was very bland

Ordered from the Sunday after and yet again food was missing, this is the 3rd time in the last 5 times and to top it all off UberEats wouldn’t even give me a refund. Don’t order from these if you want all your food.

the delivery didn't even come through. the app said its delivered but its not

They forget something literally every single time I order from here.

Didn’t get free cheeseburger, but rest ok

It said 25/30 mins before confirming payment then once payment was made it changed to an hour then kept adding 20 mins to delivery time once food finally arrived it was all stone cold

Didn’t bring my drinks or McFlurry I wasn’t very happy with my order. My food was cold and was an absolute joke

Let down the chips was under cooked and freezing cold when arriving even tho it was early arrival

i’m sorry, are you growing the chickens here before you prepare my food? taking absolutely ages to get anything at this place. everyone’s in the same boat, many unimpressed customers waiting for ‘fast’ food. i shall update when (or if) the food arrives.

food cold when arrived not happy

Great very friendly.thank you 😊

3rd time it's happened pay extra for delivery and have no straws for my drink had to use a spoon wouldn't mind but if u pay extra money for delivery and more money for food online but forget a straw for my milkshake

Always ger something wrong from what I ordered

First time in this McDonald's if we hadn't ordered and paid for meal would have walked out . The place was filthy bin was overflowing so rubbish was piled up on window ledge .the floor and tables were disgusting. Don't even mention the toilets . We waited 30 minutes for our meal .seems delivery drivers getting preference . Both cheese burgers and happy meals were to say the least luke warm how this place has a food rating is beyond me . Will never go in agree .Disgusting .

Very poor food quality, burnt burger buns, very dry and cold fries. Never been disappointed by McDonald’s before, but certainly disappointed with this outlet.

I love the occasional breakfast. The place is often busy and the delivery to your table is swift. However, the toilet facilities are awful. They are old, damaged and smelly. In fact I can say, without doubt, they are the worst bathrooms I have ever seen in any McDonalds restaurant, anywhere.

Manager was stood in the kitchen area with his hands down his trousers!!! This was after he came out of the toilet. Thankfully he didn't touch any food! When my food arrived (cold) it was thrown across the counter at me, by an unhelpful staff member. Will avoid in future.

Food was cold staff was rude avoid at all cost

Waiting time just keeps getting later and later still haven't received my food i want to complain

Food just never arrived after ordering on just eat never ever again

After waiting almost 2 hours it arrived wrong and cold

Ordered double Big Mac and when I got home to eat my food I noticed I was given single Mac. Tried to call them not answering. Rip off!

customer service always too busy and understaffed too much source delivered on the burgers and the no napkins provided in the service areas, dirty floors tables the best time to visit is 6am in the mornings

Paid for my food through drive in: was made to wait so painfully long that I forfeited my £9 just to get away from this place.Loat my money just to get away! Staff don't care!

Food was cold delivery time 1 hour late want to return and refuse and everyone sleep there should be option for very late delivery the driver told me he was waiting over 1hr at restaurant for food

Big black flies buzzing around and insects squashed on the TV screens didn't make a good impression. Turned around as soon as we went in.

Worst McDonald's I've ever been in. The burgers were over cooked and bland the double big mac had hardly any sauce which made it so dry to eat. The restaurant itself was dirty with overflowing bins and tables left un-cleaned. Don't even start with the toilets.

Went to this restaurant on Monday 26th August 24 arriving at approx 10am. Ordered our food to take out …. Fast food it was definitely not, I’ve see faster sloths. We watched one of the managers (female) stand and open the bags, having a laugh and joke with her fellow employees, it’s lovely seeing someone happy are work, but this was a joke. People who came in after us were served first, it appeared the ‘just eat’ orders ( other delivery companies are available lol) were priority.. One couple came back twice to correct their order. We stood there for over 30 mins waiting and watching what I now think was our order packed and unpacked twice. My husband asked after 15 mins if they could check where our order was, 10 mins later a guy came and asked what our ‘customisatolion’ was????? I had asked for no muffin on the order screen, surely that would be on the ticket! When the order came I checked everything ( I thought) and there was no cheese in one of the muffins. By the time we got home the Latte was barely warm, and what was supposed to be a bacon and egg muffin, wrapped in the correct paper, was a sausage !!! Even the delivery guys were complaining, one said ‘ I was only 5 when I arrived here’ 😂 worst experience in a McDs ever.

Food was cold and the burger's looked like they had been thrown together.

Waiting for a looooooong time and even not enough service

Your service is shocking!!!!!!!

Good food most of the time, however whenever we order the sweet chili chicken wrap the sauce is never spread properly! All the sauce is at the bottom of the wrap even when we told them to spread the sauce evenly in the wraps. Happens every time for this wrap. Poor quality

Missing milkshake again not the 1st time this has happened from the Altrincham branch very poor

Ordered for collection through the app. Waited twenty minutes on arrival and then went in only to find my order had been given to somebody else. Definitely the worst McDonald's I have been to in UK.

Food good, relatively clean, mcflurry's available

No straws for the drinks and None of the dips i ordered you could say very minor problems but quite annoying when you’ve paid for a service and you don’t get it

My first ever McD breakfast. I was pleasantly surprised. Order was hot and tasty, delivered on time. Would order again in future.

The quality of this Peony House is particularly poor. The food is not hot enough and the food is hard to eat. Several other Peony Houses nearby are doing fine. This is not a single incident. I feel the same way after visiting them several times.

I went in for a drink and sat outside with a caramel frappe. 5 to 10 minute wait for the drink no one on the restaurant floor. The server didn't look up when calling out the number, sticking trays of food on the counter and then going back behind the wall. I used the toilet afterwards which had all doors open, unflushed dirty and a hand drier that wasn't working in the ladies. The frappe was ok 😕

we requested no bacon but was supplied with it even though had a label on it saying no bacon, hardly any sauce and everything was cold, even the mcflurry was already runny. won't be using again

Drive through clean staff pleasant

The food was late and cold and more than half of my food was missing

Asked for no cheese. burger had cheese - seemed to be double cheese

food late and freezing cold food

Love man , always very friendly ✌🏽

food was freezing. not happy. this is why I dint order McDonald's often. always cold

the staff was very rude the fries was stone cold the burger was stone cold and raw in the middle plus the burger was burnt

Order was not delivered at original time given, Food was cold, Missing items

The order was wrong, and the delivery time originally said 20-45 mins and it took almost an hour and a half. The quality was also awful

food from mcdonalds is always Cold

Disgusting service don't deliver say they have and then don't ever answer the phone. 2nd time no food.