Based on 288 opinions finded in 3 websites
Based on 288 opinions finded in 3 websites
Nº 228 in 293 in Gravesham
Opinions
why do so many delivery drivers have poor navigation skills even after message to navigate and calling her totally oblivious food was cold
Natalie . 2024-12-07
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not delivered. yet i have code so not sure how it could have been delivered elsewhere
Ronald . 2024-12-07
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Food was cold and went in the bin ordered over 2 hours ago
Cathy . 2024-12-07
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It was all very cold by the time it got to me
hayley . 2024-12-07
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food was cold looked like it was made by 2 year olds, shocking!!!!
Michelle . 2024-12-06
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The food was good, if a little on the cold side. One of the extra patties I requested wasn't added, but I was refunded without delay.
Ian . 2024-12-06
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Food was cold. Took a hour for the food to be delivered
Ashley . 2024-12-06
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Pre ordered for 12pm arrived at 12.24 also this store has a real issue with remembering the sauce
Neil . 2024-12-06
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The hot chocolate wasn't secured by McDonald's, so it leaked everywhere in the courier's bag, and he took it back. The food is good, though.
Jade . 2024-12-06
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Food Cold Again and always takes over 1 hour to get delivered! Ordered 3 times from here and all 3 times it has arrived cold! Will never order again!
Linda . 2024-12-05
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Everything cold. Burger was all over the place. Put together very poorly!
Chanelle . 2024-12-03
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Freezing cold food inedible, £17 worth of food given a £2.74 credit ridiculous never ever ordering again
Laura . 2024-11-30
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Food was obviously left to sit and go cold while waiting for driver revoltingly cold hard food delivered McDonald’s should have waited for the driver to be there b4 cooking food can’t believe they think it’s acceptable to send food out like that
Tam . 2024-11-29
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It took an hour and 15 mins from when I ordered to arrive the time kept changing, but I know they had already cooked my food , it arrived all cold and the milkshake had melted I honestly don’t know why I order from this app
danielle . 2024-11-29
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Cold food, no napkins. Coke was flat.no salt on fries.
Jagveer . 2024-11-29
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Food was stone cold and the fries taste like fish
Stacey . 2024-11-28
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Food was cold delivery driver waited outside up the road and didn’t even bother looking for the right address
Lisa . 2024-11-28
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I am so angry with your driver he was late and did not turn up with my food I would like to have my money back please thank you
Michael . 2024-11-27
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Stuff missing from order as usual and all food cold and inedible
Darren . 2024-11-23
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Food cold. No strawers. No napkins
Jenna . 2024-11-23
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I am absolutely fuming! My food was cold and also the burger fell apart looked like it was chucked together! And I ordered banana not strawberry!!!!!!
Layla . 2024-11-21
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Payed for extra sauces in the hope I might get some and still didn’t get any
Neil . 2024-11-21
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this order is over 2 hours late, will be cold. i will want a refund
kevin . 2024-11-20
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Over 3hours for a double cheese burger was so late cancelled order had to be on the phone with just eat for over an hour to cancel do not order from here terrible service from McDonald’s and just eat
Ranj . 2024-11-20
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Drinks were upside down in the bad so went all over the floor!
Cathy . 2024-11-13
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Had to wait over an hour for food. Was cold on delivery.
Amy . 2024-11-11
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Food arrived late & very cold. Not very nice at all.
Moya . 2024-11-10
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Little cold but as expected when it’s delivered in packaging that doesn’t hold heat . Over all standard mc Donald’s breakfast can’t complain
Rebecca . 2024-11-09
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my food was all cold and i had the wrong mcflurry
Ronnie . 2024-11-09
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Wrong food had to pay again to get food.!
Charlotte . 2024-11-07
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very polite young girl delivered our meal.On times and efficient.
June . 2024-11-04
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no double cheeseburger and only one ketchup
Neil . 2024-11-02
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egg shells found in 2 sausage a nd egg mcmuffins and they was stone cold but hash browns was hot ? had to microwave the muffins.
Gemma . 2024-11-01
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Food was stone cold and missing half the items. Who are they employing in there. A bunch of chimps could do a better job. What’s worse is it’s usually the managers packing my the items. How can you be that dense that you can’t read an order ticket correctly. Driver decided to make 3 deliveries before delivering mine first heading towards then away. They need to be banned from using multiple phones and taking multiple orders especially with the charges that just eat take.
mark . 2024-10-29
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My order never arrived the driver took my food and left my 9 year old son without food now I have to repurchase from another place and spend more money
Grace . 2024-10-29
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Food was stone cold. Binned the lot. Such a waste of my money. Never again
Camilla . 2024-10-28
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Delivery driver was late, the food arrived cold and the driver dropped and spilled half my drink. Absolutely disgusted and ruined the dinner I was looking forward to
Michael . 2024-10-28
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Delivery was good,, though ordered 2 lots of pancakes but only got 1 pot of syrup instead of the 2 we should have been given
Kiera . 2024-10-26
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Delivered cold again. May have to stop ordering, very frustrating
Lynne . 2024-10-26
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great hot food delivered with smile and nothing missing, thank you
Vendula . 2024-10-26
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Always cold, wrong order or missing items, always delayed.
Stacey . 2024-10-25
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JUST DIDNT DELIVER MY FOOD AT ALL BUT PUT IOT DOWN AS DELIVERED
kyle . 2024-10-25
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the food that did arrive was stone cold
Tina . 2024-10-25
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Over an hour late. Food was cold!
Rabiya . 2024-10-25
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delivery driver was very polite 😊
Samantha . 2024-10-25
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Unfortunately I have asked for a full refund, the food took over an hour to be delivered from leaving McDonald’s, to be told by the driver that she had to go in the opposite direction to pick up her mums phone. The food was freezing and the milkshakes had melted.
Susanne . 2024-10-23
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food was cold and chucked in the bag
Carla . 2024-10-23
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All the food was cold had to put in the microwave to make hot and able to eat it
Roger . 2024-10-22
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hot drinks split only half of drinks
TONY . 2024-10-21
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the drink came damaged and half the drink content was missing
Joshua . 2024-10-21
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food turned up much later than originally stated, and it was stone cold. All of it.
Marc . 2024-10-20
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order was cold and wrong with item's missing you should give me a refund seeing as there was item's missing what I paid for and did not receive. ?
Patricia . 2024-10-19
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Worst McDonalds ive been to. No sauces (paid for), mcflurries entirely melted, modifications not accounted for, chips hard and soggy and cold, everything cold.
Gia . 2024-10-19
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the drinks leaked about so the bag was a bit split the driver was so apologetic bless her
Samantha . 2024-10-19
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Waited 2,5 hours, no condiments that I payed for. Disappointed !
Katarzyna . 2024-10-18
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Took just over a hour for my food then it arrived cold
Katie . 2024-10-18
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Cold food one meal missing drinks spilt in transit sodden paper bag trail of coke all through my lounge absolute rubbish!
Mandy . 2024-10-18
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We ordered 4 meals and only three turnt up and with a burger I didn't order. I had no update on when it was arriving either
keylie . 2024-10-18
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I have got a copy of the order completion and it states the food was made at 19:14 but it was not delivered until 9:27
Liam . 2024-10-18
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Really bad service half of things were missing from Order !!!!
Amarjit Singh . 2024-10-14
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All correct original order all great 👍 will definitely recommend
Stephzak . 2024-10-12
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Kept changing delivery time food was cold and it was vile where it been sitting their for ages before being delivered
Nyree . 2024-10-12
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absolutely stone cold the amount of money I,ve spent with you has well ☹️
Mark . 2024-10-12
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food was stone cold, kids didn't even want it, I just don't see how this is possible living 5 minutes away from this particular McDonald's, not acceptable
Keith . 2024-10-11
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Driver took nearly 25 minutes from leaving the restaurant and food was stone cold and drink had leaked everywhere
Rose . 2024-10-10
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Food was cold and the milkshake was warm, driver got lost and nearly let my kitten escape as he was faffing around
Thomas . 2024-10-08
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Not good i didnt get my strawberry milkshake
Katie . 2024-10-08
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Ermmm how do you forget the fries for every meal
Katrina . 2024-10-06
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Stone cold and waited ages !! Not good enough food straight in the bin
Simon . 2024-10-05
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time kept changing waited nearly 1 hour and a half
Julie . 2024-10-05
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chips cold, burger thrown together, cheese half in bun, milkshakes runny
Joanne . 2024-10-03
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great hot food, speedy delivery, thank you
Vendula . 2024-10-03
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Bad waited 2 hours for food for it to be cold and soggy plus missing items
Sarbjit . 2024-10-02
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the driver was lovely and pleasant but as he could not find the address the food was cold
Tiffany . 2024-09-30
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Bag all wet and food is soggy and cols
Harry . 2024-09-29
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It took 2 hours to be delivered and was stone cold! Also no dip or straws delivered.
Lisa . 2024-09-28
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3 times ive order now and its came cold
Sarah . 2024-09-28
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part of order was missing 5 hash browns
Samantha . 2024-09-28
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rude driver. she needs to learn good manners towards customers.
Tony . 2024-09-27
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My order was completely wrong. I had clearly got someone else's order which was full of chicken, which we don't eat!
Sukhy . 2024-09-26
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Sorry for quality score but the smaller dips did not taste very nice at all. Also, a little bit more seasoning needed in Chicken Selects. The nugget batter had a taste/smell note of candy floss? They weren't sweet but there was an aroma. Sorry again. I actually love Chicken Selects + I fancied a treat but I was a little disappointed. Sorry.
Julie . 2024-09-26
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delivery time kept changing, came from a restaurant further away. when eventually came spent 15 minutes in the phone to the delivery driver who couldn't find the front door. I had to leave the building to find him. my food was stone cold and inedible and had to be thrown away. This was the most appalling service I have ever had, there has never been an issue before. when I said my food would be cold, the delivery man just grunted.
robert . 2024-09-26
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It said it was delivered after 8 delays and never was, you can’t even contact anyone about it, what a joke!
Roxanne . 2024-09-26
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totally wrong order not 1 thing I ordered
Kayleigh . 2024-09-26
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no mayo chicken burger as ordered
Delia . 2024-09-26
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Freezing cold food took about 2hrs to come when said the waiting time was about 30 mins.
Ronnie . 2024-09-26
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Order wasnt even delivered. According to the restaurant the driver accepted the delivery and didn’t bother to turn up to collect it.
Ben . 2024-09-26
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Its abysmal to receive 30 minutes late on Thu evening from this distance Food was not even luke warm, but cold, and needed to rewarm in microwave On top of that, we had 4 Sweet & sour packets missing from 20 nugget box on a sealed bag
Miks . 2024-09-26
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I Did not get my full delivery
Kassy . 2024-09-22
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I waited over a hour to get cold food...
Kathy . 2024-09-21
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Waited over 2 hours for a delivery to be told it was delivered…. When it obviously hadnt
Alistair . 2024-09-20
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the lid of my drink wasn't put on properly so the cup was nearly empty and the bag was wet through and didn't receive the hash brown
Kayleigh . 2024-09-20
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it was on time but full order was wrong as the driver gave the wrong order.
Vin . 2024-09-20
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everything cold and milkshakes were liquid.
NISHA . 2024-09-19
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missing large Fries and Curry Dips x 3 food cold and not what we ordered?
Darren . 2024-09-19
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Didn’t check the order properly sent everything except my burger so well done for ruining my night
Kierandeep . 2024-09-19
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order was correct, even with changes. Hate it when ice cold drinks are packed in with hot food. Probably didn't help the delivery driver pulled up and sat in his car finishing his phone conversation before delivering too. Good job the majority of Mcdonalds can be popped in the microwave without altering it's taste. xx
tracy . 2024-09-18
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No condiments half a portion of chips and all good cold
Xena . 2024-09-18
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rock hard cold pancakes. unable to eat
Lynne . 2024-09-17
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Food was cold. Missing some food and drink
Charlotte . 2024-09-14
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6 Opinions
Great food, great service and great value. We had breakfast today and it was delicious. Really recommend Windmill Diner if you want a good place to eat in Gravesend.
52 Opinions
Sometimes you can walk into a pub or club for the first time, or even as a regular, and be met with miserable or even rude staff and those that are wrapped up in their own self-importance - but not here in The Rum Puncheon. I came in here today on recommendation from a friend called Simon who is a fire chief at Eltham. Sat for almost an hour talking with a lovely young lady behind the bar called Tess. What a credit to The Rum Puncheon she is, though she is leaving this Sunday. I'm sure she will be missed. There were two Ales on tap from Horsham's Dark Star, those being Hophead and Orbiter. I only had the hophead which was nice. With the explosion of Micro Pubs and tap Rooms though, I would like to see perhaps one or two locally produced Ales such as from Iron Pier who even brew a Pale Ale called West Street - ironic as that is where The Rum Puncheon is. That said, the two ales available here are two more than some places have that stick to their same ol same ol monotonous regular ale. I'll definitely be back base don conversation alone.