Based on 284 opinions finded in 3 websites
Based on 284 opinions finded in 3 websites
Opinions
The friendliest staff ever. London McDonald’s chains need to take note - Gravesend are a different kettle of fish!
Annabel Ferguson . 2024-08-16
MORE AT Google
I ordered at half 5. It didn’t arrive till nearly 7 pm. It was cold. This usually happens. Late, cold, missing straws. I don’t think I’ll be ordering from you again, for the delivery price, I think this is unacceptable.
andrew . 2024-08-12
MORE AT Just Eat
Disgusting. We waited over an hour for our food (1hr 20mins). Food arrived cold & the chips were like cardboard. There were food items missing also. Do not order from this place! Refunds requested!
Nina . 2024-08-12
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Food was cold and drinks were spilled and half full on delivery
Emma . 2024-08-09
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I’m unhappy spent £26 on order that I ain’t received the delivery drivers want to start getting the address right and ask for the name of the customer
Luke . 2024-08-07
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Although delivery time was good and all ok time. Multiple items missing
Michael . 2024-08-03
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Absolutely disgusting. Food was cold. five year old could’ve made a better job with these burgers. No sauce again.. it’s not rocket science to put some sauce in
Kelly . 2024-08-02
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my coca cola, was whole spillled only half coca cola was there. I need refund for cica cola
Harvinderjit . 2024-08-01
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not been delivered wrong order picked up
Kiran . 2024-08-01
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70 minutes from order to delivery food freezing cold milk shakes melter will not order again
Kevin . 2024-08-01
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I have not got my order but it says delivered
Nicholas . 2024-07-29
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food was freezing cold and i only had 4 nuggets not 6 very disappointed
User . 2024-07-28
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ice cream was melted and started to go a little warm
User . 2024-07-28
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there was no mcflurry and they gave me a diet coke instead of my fanta
maddie . 2024-07-28
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delivery was put back again and again and again, finally turned up getting on for 2 HOURS after it was paid for and arrived STONE COLD, what a complete waste of over £20... DO NOT ORDER FROM THIS DELIVERY FIRM UNLESS YOU LIKE COLD FOOD....and you cannot even complain.... TOTAL SH@T
Gary . 2024-07-27
MORE AT Just Eat
Have us the wrong drinks order 2 medium cokes and gave us 1 small milkshakes chocolate and 1 medium milkshakes banana
Ugne . 2024-07-26
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Food was poor quality and cold. Will never use again.
David . 2024-07-26
MORE AT Just Eat
food arrived Cold very disappointing 😕
Christine . 2024-07-25
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order was wrong and when I rang them to get my order the woman on the pinned said it was the drivers fault and nothing she can do about it.
Michelle . 2024-07-25
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I waited over an hour for my delivery. Delivery time kept being changed and food was cold on arrival. Not worth the wait or money.
Amy . 2024-07-24
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All 4 burgers and fries are stone cold!!! This is unacceptable!!! So now i need to disassemble Big mac due to veggies inside and reheat and assemble it myself? Terrible experience!
Miks . 2024-07-24
MORE AT Just Eat
Don’t bother with here went in on the 22nd July in the evening and after collecting the food and driving a 5 min journey to the local hotel we were staying in the fries and burgers were stone cold the drinks were flat. I had to wait about 15 minutes for the order which I wouldn’t have minded if the food was hot. Tried to phone branch to complain but no answer not great after spending £36 with them.
Ron Smith . 2024-07-23
MORE AT Google
Our food never arrived and when we found the driver just sitting at the same location on the tracking for 45 mins she then refused for us to take our order.
Mercedes . 2024-07-21
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In the end I had to throw the burgers away, as they were cold, and the chips were soggy, so we could only eat the chips and ice cream and have the drink, as the burger is supposed to be got or at least warm, not cold.
Abigail . 2024-07-18
MORE AT Just Eat
Every single time we order, there’s ALWAYS items missing. This time EVERY portion of chips ( x3 )
Gemma . 2024-07-17
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i want my money back i didnt get a big mac and also 2 chicken mayos and the chips was freezing cold and also half the drinks was gone
Mollie . 2024-07-17
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Food was cold and wrong burger
Trinity . 2024-07-13
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Food was stone cold. One box of nuggets was missing
Wayne . 2024-07-13
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Order never arrived. Money has been stolen!! GRAND TEFT!
Tomasz . 2024-07-13
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Second time having issues with just eat definitely wont be ordering from here again is a waste of money big disappointment food was cold And didn’t receive my ketchup or straws
Maja . 2024-07-12
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Constantly missing something, never had order with all items!
Matus . 2024-07-12
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Again FOOD FREEZING COLD PLEASE GET BETTER WARM BAGS TO KEEP FOOD AT LEAST WARM
paul . 2024-07-12
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They forget the sauce every time and it’s not the first or won’t be the last
Antony . 2024-07-12
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It was cold there was no straws none of the sauces we ordered and missing 2 chicken nuggets from the box! The chips had all fallen out of the boxes. Not the best McDonald’s delivery we’ve had
Lainie . 2024-07-12
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The chips are cold and the burger
Owen . 2024-07-12
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food was good due with driver taking long way round
Victoria . 2024-07-07
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Food was cold when arrived. One drink had split and spilt in the drink bag and went all over the mcflurry which was unable to be eaten. Waited over an hour for the food. Delivery driver was very rude when the drink was split in his bag. Food was freezing cold. Very unhappy. Will not be ordering from here again.
Allyssia . 2024-07-07
MORE AT Just Eat
Absolute shambles, firstly the food tasted like it was made in a laboratory that was situated in the North Pole, cold, tasteless and woeful. Missing drinks and burger from the order, I’ve had hotter ice cream
ROSS . 2024-07-07
MORE AT Just Eat
Didn't receive order absolutely ridiculous lost £22 never again
Ryder . 2024-07-06
MORE AT Just Eat
fries were soggy,floppy, slightly undercooked, burgers and nuggets were also just about warm. was not worth £20
Matthew . 2024-07-06
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Food is freezing cold missing chicken selection meal to not happy
Michael . 2024-07-06
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Food delivered late and freezing cold, clearly been left for a long time. Drinks spilt all over the food, and bag had fallen apart which the delivery driver left on the floor outside my flat. Dreadful service, will not be using again.
Chris . 2024-07-06
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I ordered pancakes, didn’t get a knife and fork, no straw for my milkshake and also got no syrup for my pancakes ??? Gutted
Kiera . 2024-07-06
MORE AT Just Eat
absolutely shocking never arrived but states delivered POOR SERVICE
Kerry . 2024-07-05
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Driver took 40mins to deliver and food was freezing cold. I could see the time they left the restaurant and then they went the wrong way and got lost
Jenna . 2024-07-05
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Food was cold, didnt get the bbq dips i paid for either
Alice . 2024-07-05
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SOMEONE ELSES ORDER NOT ONLY THAT ITS FREEZING COLD!!!!!!!!!!
rebecca . 2024-07-04
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Took ages for the restaurant to give the driver the delivery.
Joseph . 2024-07-03
MORE AT Just Eat
stone cold chips and tiny portion size
Richard . 2024-07-02
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All great all correct order definitely improved
Stephzak . 2024-07-01
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past 3 times including today did not receive dips. cannot eat nuggets without a dip so had to throw them away yet again. is there a problem that you cannot supply the dips. Do not advertise if you are not going to include them with order
Lynne . 2024-06-28
MORE AT Just Eat
Good cold milk shake warm no bbq sauce no sweet hill sauce food cold
Maureen . 2024-06-28
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No Dips. Even the ones i paid extra for. All stone cold
kerri . 2024-06-28
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My order was delivered promptly & hot, unfortunately though my Sweet & Sour Dips were not in the order again. I’m quite upset about this as I paid for four of them & the others were supposed to come with my chicken nuggets
Tania . 2024-06-28
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Delivery time absolutely shocking, all food was freezing cold, absolute disgrace
Lloyd . 2024-06-26
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Large fries were less than half filled and everything was cold - on the hottest day we've had... what a joke.
Jack . 2024-06-26
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Come on time all well, good cold and no McFlurry and also drink tipped big appreciate that👍🏼
Shaun . 2024-06-26
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We arrived at this restaurant today, I waited 20 minutes for the food before being served, the sandwich was cold by then. I took it back, said it was cold and waited again for the other sandwich for 10 minutes, during which time my potatoes became cold as well. So my whole dinner went to waste I won't come here again thank you very much ….
Zsuzsanna Balazs . 2024-06-24
MORE AT Google
The food was cold on delivery yesterday evening. It was the first time that I had used just eat. So a little disappointed.
Surinder . 2024-06-22
MORE AT Just Eat
Worst service I have EVER experienced in my life!!!! I waited over an hour for my food to arrive after spending £55 on food and all that’s been delivered is drinks!!!!! You can’t speak to a human on the telephone and I’m expected to wait up to 24hrs to get an email to tell me if I’m gonna get my money back!! I want a full refund not credit!!!!! I will take this as far as I have to!!!!!! What an absolute shambles of a delivery service! McDonalds claims it’s not their fault the delivery driver says it’s not his and I’m out £55!!!!! The last time I ever use this service!!!!!!!
Sarah . 2024-06-21
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The delivery was late and the food was all cold
Daniel . 2024-06-21
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missing someone's double cheeseburger and barely had small fries in a large fries box. seem every time I order a delivery from the asada McDonald's, something is missing. pretty poor.
craig . 2024-06-20
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Just had a delivery it was stone cold and missing a drink, the second drink was half full and no straw. And guess what you cannot contact anyone. Disgusting
Samantha Tall . 2024-06-18
MORE AT Google
absolutely diabolical food! all arrived cold and u inedible,want a full refund!!!!
Debbie . 2024-06-18
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when I got food coke.had leaked.all over food which was not great driver apologised and walked off chips and nuggets ruined thanks macdonalds
Steve . 2024-06-15
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took ages to arrive and was cold. no drink.
Stuart . 2024-06-14
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Cold, again! Even though it was delivered on time, the Big Mac was cold, the fries barely warm, the chicken select okay!
Tracie . 2024-06-13
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Forgot items in the order most times I have ordered from here and don’t do nothing to help.
Jack . 2024-06-12
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Missing one drink and 2 brownies
sophie . 2024-06-11
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Not sure why I should ever expect deliveries to arrive still reasonably hot
David . 2024-06-11
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The burger is wrong and trouble
Thomas . 2024-06-10
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the food was on time but not all the food was there and we had to order it again and pay for delivery again and by the time it arrived the other food was cold
Perla . 2024-06-08
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Once again delivered my food to my old address when I put my new address. I had to drive to my old address to get food and all food was cold!!!!
michelle . 2024-06-08
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Food came cold and didn’t taste the best
Ted . 2024-06-08
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Cold food . No sauce . And burger was dry
Emma . 2024-06-07
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really quick and easy. Pleasant driver.
Jennifer . 2024-06-07
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order turned up but was some what cold.
Michael . 2024-06-05
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Food was cold and wrong drinks delivered
Russell . 2024-05-31
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Food was cold, so must of being sitting waiting for a courier
Cathy . 2024-05-30
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I wish the delivery people would call if they can't find the flats so annoying, food warm not hot by the time it arrives
Heidi . 2024-05-28
MORE AT Just Eat
Food was cold and I live ten minute walk from restaurant. Spoke to delivery driver who told me tuff luck Disgusting service and incompetence from staff
Fiona-anna . 2024-05-26
MORE AT Just Eat
Good food nice and hot delivered on time 😊
John . 2024-05-26
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You for got a BBQ sauce I ordered
Maureen . 2024-05-25
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Stone cold food, missing items what food we had was packed well.
Shelley . 2024-05-24
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Received wrong items. Chips, burgers and nuggets were stone cold. One burger was broken into pieces and we could see an attempt was made to put it back together. One of the large drinks was filled halfway. Extremely disappointed to spend a large sum of money for poorly prepared food in what was supposed to be a treat for the family.
Bradley . 2024-05-24
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food was nice but forgot the dip
Kieran . 2024-05-24
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Ordered a chocolate brownie and got a muffin! I mean how difficult is it to put the right item in the bag!
Donna . 2024-05-24
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Didn’t receive 1 lot of fries and the Fanta was filled as a small not a large
Leia . 2024-05-24
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I ordered mc crisp with bacon and I didn’t receive with bacon . My daughter is very disappointed
Adriana . 2024-05-24
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My food is completely cold and my milkshake fell upsized down
Henry . 2024-05-23
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Missing apple pie and sweet curry sauces
Clare . 2024-05-22
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I didn't get my food I got someone else's I wouldn't of cared but I'm allergic to the stuff in all this so I want my food or money back
Hassan . 2024-05-21
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Drinks were flat and never get dips
Katie . 2024-05-21
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Great driver, foot hot. Unfortunately, two of the items were not put in the bag at the restaurant. Very disappointing.
Geoff . 2024-05-18
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Food turned up cold, with 6 chicken nuggets missing from the order.
Becky . 2024-05-18
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it was the complete wrong order. someone elses order. not happy at all
Saoirse . 2024-05-15
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Was cold order was wrong didn't recieve drinks
A . 2024-05-07
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Order was ‘being prepared’ for almost an hour (small order which would usually take 10/15mins to prep). Order eventually turned up 1 hour 20 mins after it was placed, every item stone cold. (Restaurant described delivery time before order as 20-40 minutes). The food was evidently sat on the side for a very long time. Incredibly unhappy, Just Eat will most likely do absolutely nothing and even refuse a refund as per usual.
Cam . 2024-05-06
MORE AT Just Eat
I placed my order at 09.30 and didn’t get here until 11.15????
Elise . 2024-05-06
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Once again not full order no porridge no syrup for pancakes never any milk or sugar with tea!
Stacie . 2024-05-05
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