Based on 2.022 opinions finded in 4 websites
Based on 2.022 opinions finded in 4 websites
Nº 383 in 446 in Swale
Opinions
food was so cold it might as well have come from the fridge when ordered was told delivery would be 8.30 but was delivered at 9.00 but was properly cooked at 8.30
Derek . 2025-06-02
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No sauces but paid for and no straw for the drink
Samantha . 2025-05-31
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Food was cold, no straws for drinks and no bbq sauces in either bag
Suzanne . 2025-05-31
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only the mcmuffins were cold hash browns and coffees were hot do they precook the mcmuffins to ruin what could potentially be fantastic
Derek . 2025-05-31
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i have an autistic son and now he's in meltdown because they messed up the order and he didn't get his 6 chicken nuggets so annoying
Claire . 2025-05-30
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The order took an hour to arrive and all food is cold - not happy
Sean . 2025-05-30
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Never received no milk or sugar to go with the tea. Otherwise great as always
geoff . 2025-05-30
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Please remember to provide straws and ketchup during delivery. I had chocolate milkshake with no straws
Charlotte . 2025-05-29
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Yet again No sauces sent shocking service...
Paul . 2025-05-28
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missing straws, napkins and sauces. plus chips wer cold.
Mark . 2025-05-28
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Driver had several deliveries prior to mine. Food arrived barely warm, fries were stone cold. Milkshake was frothy.
Christine . 2025-05-26
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They said the complete wrong order and we got like £20 of stuff after ordering £60 worth of stuff and I still haven’t received a refund
Tanya . 2025-05-26
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Food was freezing cold and chips were hard as if they were not cooked
Megan . 2025-05-25
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Time we got our order it was cold ice cream was melted the delivery guy went back to McDonald’s to ask where we were
Philip . 2025-05-25
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A constant problem when ordering from this delivery kitchen is that items are missing. Normally one or more of the more costly items too (definitely no coincidence). And you can't blame delivery drivers when bags come fully sealed. Forgetting the burger from a burger meal. Really, sort your staff out please.
Matthew Castard . 2025-05-24
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Great service and packaged well
Francesca . 2025-05-23
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ordered 2 latte got 2coffee with milk food was not very hot
Derek . 2025-05-23
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Some of the drink got spilled to the bottom of the bag.
Joshua . 2025-05-23
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Wasn’t very fresh! Cold and chewy!
Dani . 2025-05-23
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Fed up with the food being cold and not being able to eat it, it always seems to taste like food that has been reheated, never fresh
Michelle . 2025-05-23
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food was cold. that's very unfair to be delivered with cold food
Eliza . 2025-05-23
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The food arrived cold and only half a glass of drink arrived in a soggy opened bag😡☹️
Fiona . 2025-05-22
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The driver was on the phone, wasn’t listening to the code we gave him, as he was telling someone he’d be there soon (another person chasing how late he is). He had to come back and knock the door to get the code a 3rd time, and the chips are cold. Not warm … cold. I’ve had to put them in the air fryer because they are so cold.
Richelle . 2025-05-22
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Food was not delivered, still waiting for a refund. I want a refund of the delivery fee and service charge too.
Sophie . 2025-05-22
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Someone else’s order turned my and mine didn’t
Leah . 2025-05-22
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very bad order not complete 😑 unhappy
Claudia . 2025-05-21
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actually got some sugar this time so very good thanks
Derek . 2025-05-20
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Great experience drink never spilt amazing service
Benjamin . 2025-05-20
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fries were cold, burgers were luke warm and one of the drinks had spilled quite a lot.
DAVID . 2025-05-20
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Food was cold an horrible an items missing
mark . 2025-05-19
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Lovely delivery driver, thank you
Dayna . 2025-05-18
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It took ages for the order to start being prepared so I tried to cancel but it kept telling me I’d be charged anyway because the order had been started but it hadn’t. The times had continuously changed between 15 minutes - over an hour! When the food finally arrived it was stone cold and it wasn’t our exact order…not happy
Stephanie . 2025-05-18
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driver was amazing. pay him more
jason . 2025-05-18
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Burger & chips cold. Chips meant to be a large, which paid for more like a medium. When paying good money you do expect good to be hot and edible and what you paid you. Disappointed
lisa . 2025-05-16
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Ryan always has a smile on his face
Vicky . 2025-05-16
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excellent just a bit of the cold side
Derek . 2025-05-14
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Food great but I ain’t getting my dips….
Ché . 2025-05-14
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missing straws and chips were soggy
Mark . 2025-05-13
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food was cold yet again and some of the order was missing
Angela . 2025-05-12
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Ordered 9 chicken nuggets but was only delivered 6!
Charmaine . 2025-05-10
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chips were limp and tasted under cooked
Mark . 2025-05-10
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pancakes cold and asked for apple bag
Lucy . 2025-05-10
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my orda was wrong I ordered 2 chicken nugget happy meals with classic Coca-Cola I got three happy meals and no drinks I am not happy with my order
Lee . 2025-05-09
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Ryan.. thanks for a quick delivery
Vicky . 2025-05-08
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Bacon wrap was cold and fryers very salty
Scott . 2025-05-08
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spent 50 pound and wrong order was delivered which would of cost less than 10 pound.
Sam . 2025-05-07
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arrived on time the food was still hot and a really nice delivery driver.
DAVID . 2025-05-06
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Courier great and delivered quickly but resturant took ages to prepare a simple.
Chris . 2025-05-05
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My food was cold and food was missing so items and gave me wrong items that I didn’t ask for . Ive been using this app for so long and my food is always cold and doesn’t taste fresh as it been cook it like it been sitting there the chips was hard and freezing. I’ve used this app for so long and for the past month or so my food hasn’t been the best it been freezing I’ve never ate chips so hard I was waiting a long time for my delivery , so wonder why it’s was so cold .
Phoebe . 2025-05-04
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Diet Coke lid was not on properly which meant coke had spilled and ruined the milkshake and ice creams
Charlotte . 2025-05-04
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value for money ....the bundle fed the family
giovanna . 2025-05-03
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Still not been delivered? No food money out and restaurant not answering
Tracy . 2025-05-02
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The order was wrong and it was all cold when I received it!!!
Lauren . 2025-05-01
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food was not great chips was cold and frappe melted ..burger cold and upside down in box 😢
Angela . 2025-04-30
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food was cold ice cream completely melted took ages for delivery
Sharna . 2025-04-30
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My Big Mac had pickles and lettuce in which I thought I had removed
John . 2025-04-29
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no straw and sauces I paid for not delivered
Adrian . 2025-04-29
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Ryan… turned up on this loverly day with a big smile on his face..
Vicky . 2025-04-29
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just a bit cold but I think this is normal for this kitchen
Derek . 2025-04-28
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driver amazing quick fast and speedy food at Yr door
Brandon . 2025-04-28
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I told him to leave it by the door and he ran away with my food!!!
Kai . 2025-04-28
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drink was tipped over half of it was in bag.
Amber . 2025-04-27
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The double quarter cheese meal ended up being a quarter cheese meal in a double box so paid for something I didn’t get
Samantha . 2025-04-26
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food is stone cold and not edable
Matt . 2025-04-26
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No drinks arrived with my order. Can this be rectified or resolved please
Robyn . 2025-04-25
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Didn't arrive again!!!! I put very clear Instructions on the order. I was in a meeting when he called but i texted!!!
Lisa . 2025-04-25
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the food was very cold no blame on the courier is was obviously the restaurant they kept saying the courier was at the restaurant the delivery time kept changing in total we waited 2 hours totally unacceptable service from the restaurant
Daniel . 2025-04-25
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everything good but cold which seems the normal
Derek . 2025-04-25
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Food was cold and fries were smaller than medium, not pleased
Nathan . 2025-04-25
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No delivery was attempted but said delivered
Leanne . 2025-04-25
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My order never turn up and the man was sitting outside my flat with it and drove off not happy one bit . That was breakfast for me and my little boy
Rayley . 2025-04-24
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I didn't receive the happy meal l paid for it was for my disabled son
Philip . 2025-04-23
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placed order at 9.30 order said delivery in 30 mins but was not delivered until 11.10!
Emma . 2025-04-23
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Cheeseburgers, chicken nuggets was cold
Magdalena . 2025-04-23
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Ryan…. Always here with a smile 🙂
Vicky . 2025-04-22
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certain bits of the order, chips and burger wasn't hot, just warm. so not as nice as expected
catharine . 2025-04-20
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food never arrived, courier never responded to my questions. down money and zero food
Peter . 2025-04-16
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Great thank you. Happy family tonight
Brad . 2025-04-15
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food was fine but the coca cola tasted like carbonated pond water.
Matt . 2025-04-13
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How do you forget the fries when a meal is ordered? 🤷♂️
Phil . 2025-04-13
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all of the food turned up cold wouldn't order again
Heather . 2025-04-12
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chicken in wrap was chewy and dry
Claire . 2025-04-12
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Chips were cold. Rest of food was lukewarm.
lisa . 2025-04-11
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Completely wrong order delivered - useless
Mark . 2025-04-11
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order was exactly as ordered food was hot perfect, all condiments included this is the best for ages let's hope it remains this way thanks
Derek . 2025-04-09
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Order says it has has not been delivered. I have not received it.
Nicholas . 2025-04-05
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Terrible, half order missing, the rest freezing cold
Daisy . 2025-04-04
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it took over 2hrs from chosen time to deliver
Lina . 2025-04-04
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Didn’t want a bag full of oil. Every hash brown was stuck to the paper bag, wrap was missing items and my muffin was also stuck to its packaging too.
Shannon . 2025-04-04
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didnt give me my straws and dips. not happy
Ashley . 2025-04-04
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Fries was all stone cold not even luke warm! Order 20 mc nuggets and sauces but no sauces came!
Paula . 2025-04-02
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Ordered an hour early and still arrived late
Jody . 2025-04-02
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there were no straws for the sheikhs 🤦🏻♀️
Magdalena . 2025-03-30
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Hole in drink bag and missing a McMuffin and hash brown
Alfie . 2025-03-30
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the food was cold when arrived
dave . 2025-03-29
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Excellent delivery, arrived 5 minutes early and friendly delivery driver, very happy, thank you!
Keith . 2025-03-28
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excellent thanks at least I got ot today unlike yesterday
Derek . 2025-03-28
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Not happy at all missing chicken nugget meals order is cold . Not the first time for this to happen from here. Can’t be that hard to pick the order and bag it . Definitely need to sort the staff out in there. And I definitely won’t be using you again .
A.D Autos . 2025-03-28
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Everything is stone cold what has happened this is becoming regular everytime i order will no longer be ordering
lesley . 2025-03-27
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Missing half my order, had to return to store to get everything recooked and rechecked before leaving. not good
Connor . 2025-03-26
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22 Opinions
The young guy that works in there is a gem, the young girl that works in there is a horrible moody individual that doesn't know that it's perfectly legal to fill up your car and fuel can in the same transaction! She will switch the pump off to suit herself if you dare do anything but fill a vehicle up. Teach your staff some manners and what can and can't be filled up!
74 Opinions
The food was lovely. But when I ordered I asked for prawn crackers and was told they were complimentary. Yay, lovely. But prawn crackers didn't arrive. We'd have happily paid for them. Otherwise they'd have got a 5 star review. It's wrong to promise something and then not deliver. We love prawn crackers and were disappointed.
1834 Opinions
This place has serious issues. Even if you are the only customer in the place you still have excessive waits. It’s not great quality and the staff are more interested in personal conversations than service. Despite the restaurant being open the toilets were closed early as they had been cleaned. I would advise avoiding this place