McDonald's in Newham

Staff sits talking order pilling up food getting cold been given replacements for items that are out of stock or too lazy to pull out without being asked. Carelessness regarding food allergens, missing details from orders, dirty, empty handed staff handling food

the worst service, the workers are arrogant, they pretend they don't see you

The stuff in that place is absolutely rude I went there once never again. The reason I went there because my mum lives around Beckton. I would rather stave then go in there again..😡

I specifically called the shop to ask that very important no ice in the drinks. I always make this simple request, but always get full drinks of ice.

They have to control the people that visit and turn the place in complete chaos. Obnoxious screams and there are always kids that wrestle. The staff seems to be friendly always. They are a bit slow if you visit the place as they prioritise the online orders.

There is no hygiene no hair net no gloves and just putting hand in hair and then they are packing and it’s ridiculous…. Please look into these and no staff has knowledge about your product also….

Clean, games for the kids and friendly staff ☺️

Quick fast food service and great for kids.

if you want to wrap food for 20:00, then it will arrive at 21:00 at best, or later, the Jist Uat service simply ignores everything and transfers it to the next time, i.e. it was 20:00 at 20:00 it will be 20:30 and then further

The Mc donalds in Beckton asda is good i like their medium Vegan Meal 6.09£ which includes 1 vegan burger medium french fries and i choose Hot chocolate milkshake

Cleanliness is an issue! Dirty floors needs a good scrubbing!

Food is great it's always my go to to get PFC from

For what is fast food restaurant, l spent enough time waiting around for my food .

Served better than home...I got a table and a lady broght me the breakfast with a smile saying ..."Here is your breakfast darling". I ordered the egg and bakon mac muffing with orange juice, capucino and hash brows... A confort start of the day at a good price.

3 in the kitchen including the manager and more than 15mins waiting time. But there is time to chat. Baaad service level!

Absolutely horrible food, had large and medium fries. Both boxes half empty... Chilli Grilled chicken wrap - chicken was probably grilled 2hrs ago as it was so dry. Horrible, horrible, horrible😤! I'll stick to the local chicken shop! Service and FOOD are much better there! McDonald's is just money making machine

This place is baffling. Constantly forgetting items in my order. Sometimes there's some very sweet workers, a lot of the times you have very forgetful, inattentive workers. It's insane.

Missing food. Daughter very upset with only half her dinner. Didnt expect to have to check and was in a rush. Wasn't even that busy!

The table staff are a little slow to help.

Good atmosphere and right outside the Asda

I had a wrong order given to me when and I was really annoyed as i've had a few issues with this branch. The manager Roksanna was great and rectified the mistake well. Shes a great manager.

I had an awful experience when I got there with my church friend and his children. We came for a church conference and we settled at the premier Inn hotel closer to McDonalds. The hotel's restaurant had closed in the evening we arrived, so we decided to go to madonalds. We got there 5 minutes before their closing time, as soon as we started the self-order, everything on the screen went off. We asked the security man in there, and he could not say anything much, all he could say was that, they have closed. We got in 5 minutes before closing time!! We wanted to protest but we went out quietly in order to save some energy to go round to look for other options. It happened on 29th March, 2024.

Atmosphere really depends on what time of the day you go. I sometimes have to ask them to fill up the McFlurry just that bit more. Has phone chargers, but they rarely work. Toilets are not in the McDonald’s, but next door to the Asda (entrance next to the bank, pub and school). Good after a shopping trip at Asda or if you’re changing bus.

Very nice atmosphere Food is really nice . Always fresh Very nice customer service . Staff are always kind (specially nilimaaaaaaaa)☺️

Absolutely ridiculous that I was refused an inch of hot water to warm up a bottle for my baby. When I asked why, I was told "because of health and safety", no other explanation. When I questioned why it is I can buy a full cup of boiling hot tea but can't be given an inch of hot water to warm up a bottle, the manager told me I could "purchase a tea and she'll give me the tea bag separately". This is absurd and a complete misunderstanding of health and safety. I had already purchased two hot chocolates and some food. I have never been refused hot water to warm up a bottle anywhere. Even another McDonald's branch. So clearly it is okay to do so. Shocked and disappointed more than anything.

Like wraps for £2. + happy meals

I like Mcdonald it's nice there

The woman who was in the counter giving out the orders clearly hates working at McDonalds! she is rude to customers. I was waiting 20 minutes for a sandwich, and she passes her friends in front to take orders, it's not professional at all.

Very good food. Once the bill didn't come out the machine so I asked a member of staff. They were very kind and helped me get me my food.

Enjoy the maggots from the ceiling. Disgusting. 🤮🤮

Thankfully was quite at the time we went over the weekend. Whereas usually very busy. Ordered using the self service and due to ordering plant burger was a relatively long wait -10mins. Tables were available and mainly cleaned but still needed a quick wipe with a tissue. Food was warm and tasted good

By my experience, this must be the worst Mcdonalds around me. Every time I order for delivery, something is missing from the order. I always stay hungry because 90% of time it's the burger missing. They won't deliver to replace it only refund which means if I order again I must pay delivery 2x. Its really nonsense. There is some BIG issue in this branch.... if I could I would give 0 star.

Honestly every time I order something from here they seem to get it wrong. Or it comes cold… absolutely terrible. Even deliveroo and Uber eats. I wouldn’t even bother. So terrible.

I’m loving it in the nights though

Never deliver all my order always something missing

Very slow service took ages to get the order even though it was quiet.

…they forgot half of the order…

It was pretty quiet when we went, the staff were attentive and friendly. The restaurant was clean.

No sauces for nuggets for the second time… I need to refund again

It's better than some other McDonald's. Too many delivery drivers blocking the entrance.

Dirty, crowded and always messing up orders!

Pretty friendly,but some I found couldn't approach,food reasonable,toilets pretty clean.

Staff are very rude ask to pay for my order and the just walk away from you

Bad food a chip shop can do better i go there not alot not the best i had next time i will go to a burger king or a chicken shop

I was really impressed by how fast the food was ready. And, Mc is Mc always good!

Amazing food. great service. specially friendly stuff.

My first time here, the food was OK as expected. But my my what a strange place. Everyone walking around like zombies. Very strange. If you've got a bolt through your neck you'll fit in just fine.

Very nice and neat place. Service is very polite.

Very polite staff and fast service

Less staff on the floor in case we need assistance with self-service checkout

Awful place. Dirty. Lack of staff & to top it off my burger didn't have a burger in it! Just bun cheese pickle 🍔😂🍔

Today June 24th 2023, myself and my daughters dined here. The staff are very friendly and welcoming. My 7 year old had her face painted for free. She was really happy. The girl was really pleasent and friendly. Thank you Asda McDonald's beckton!

Mcds, it is what it is! Cold cardboard chips, the good thing about it was we played trumps with kids

Good food but incorrect drinks. Ordered a Coke and checked with the server that it was definitely normal Coke. He checked the receipt and told me it was, but when I tasted it after I left it turned out to be Coke Zero

Lugar legal mas vira uma zona quando as crianças saem da escola.

Oh the grief I had simply getting a receipt for my food....

Just ate here food is nice but there is flies so 0/10

The system of ordering sucks it does not work the queue in her every day is the same

Best thing about this McDonald's is that there is an ASDA superstore nearby. You go there for your weekly shopping and next thing you know, you are having a Big Mac.😃😃😃 Very clever, McDonald's 🤪

I ordered 6 food products and one is missing as usual. Tried to call at the centre many many times and they are not receiving. I recommend every customer to double check them when they are doing take always. Bad service 😕

Food is like every McDonald's, but experienced few times slightly rude staff. Maybe from stress and being busy. But still not fun. Tables and very often dirty from previous customers.

Poor service, really poor. Blame managers.

The lady manager was so rude not suggested

Service too slow, taking way too long to serve, staffs quite limited due to COVID-19, little mess, haven't notice a fly buzzing around and lots of customers waiting for too long

Some staff are nice but you come later in early evening and it's like a complete kinda garden for teenagers..I can't believe the management allow this...it's not acceptable when trying to eat ...

I remember the time when BigMac had burgers inside, not wafers

Very conveniently placed if going shopping with kids, McDonald's has always been an average place to eat with air chemical burgers which don't fill you up

Usually busy with the school children in the morning and after school.

Ordered from uber eats. Ordered 7-8 items which had a burguer, fried and ketchup missing. Awful service which makes me think how hard it is to read and pack things right??? Not the first time which makes me to recommend to anyone not to order from this place which takes your money and doesnt deliver most of your order

Food was cold even though we dined in ??? Worst Maccies I've ever been to.

All staff not doing work all staff are doing deliverys are very late McDonald's tollgate

Nice place for a quick meal. Nice staff.

Food was left for a while until I intervened, no one was handing the food out. Deliveries were waiting on the side (not kept warm) getting cold. Felt sorry for those waiting on their orders at home! My food was reheated NOT remade. A heating bay is required.

Silvana is a rude and abusive employee

Too many school children (teenagers) making nuisance"s of them selfs need's a security guard on the entrance.

Nice service i do get nice action to me from workers.

Ordered a big mac meal, the big mac only came with the bun and beef pattie. Luckily I checked my food before I left, but it's appalling still. Staff look lazy and unbothered. Probably one of the worst McDonald's. The food tasted old and sickly.

The food is mediocre and the service is shocking I was waiting 20 minutes for 3 cokes. And when they come out on the drink stand still didn't get served for a further 5 mins

Well i thought McDonald's as a big corporation should have some standards. But unfortunately even though I customised my burger to not have a ketchup, they still added it. Imagine I would be allergic to it!! Also it wasn't busy at all (maybe 5-6 orders to do) and I've waited almost 10 minutes for one burger.

someone took my fodd but I got it after

Very poor service. Manager standing there not even supervising staff. Absolutely clueless staff. Didn't give the sauces and extra sauce I paid for either. McDonald's did compensate for it with one meal but compensation is not enough because I had it done recently in another branch as well. I'll have to check everything before I leave and help employees do their job in the future.

By far one of the worst I have been to, customer service is very poor and certainly needs working on. Numerous occasions where it doesn't print your receipt or link your order to the McD app, so you have no idea what your order number is. Most recent experience, we waited over 30mins for our food and not even an apology. Fries were soggy as hell and tasteless.

Im Welcome Center! Nur cashless verkauf! Laute Umgebung.

It is a small McDonald's and provides the same services as other other ones.

Christabel is very friendly employee and provides good service

As with all MC Donald's respect basic and you won't be disappointed the food looks as though a football team help kick it around the kitchen and Luke warm and tasteless food for a quick hunger fix up and go.

Quality fast food at affordable price

Worst Mc Donald’s I’ve ever been to foods always cold, staff are stressed and aggressive forgetting they are in a place of work not a play ground Every time I’ve ordered a milkshake I always get another flavour at the bottom of the cum which is the worst first sip to take

McDonald's is McDonald's, good service next to Asda, busier in the morning especially when the school kids are about. Feel sorry for the workers having to constantly tell the kids to leave the place. Apart from that its ok

Never on to really review in regard to fast food restaurants, but today, a young lady really went above and beyond to help me today. Charlie she is a credit to this macdonalds

Never really one to leave many reviews, but felt compelled after being blown away by the service off Chaianne who was on the till yesterday. Chaianne went above and beyond to ensure my work colleagues and i had our every need attended to whilst ordering, which felt alien compared to the free for all we have become accustomed to in these chains in Birmingham, the occasion felt very civilised with the personal touch one would only receive from somebody that gives a damn about customer service and takes pride in their job. Thank you Chaianne for you're service, a credit to McDonald's, but more importantly, a credit to a hungry human being that needs a quick bite to eat after a long day!

Order always takes long! No matter what time of day. I have had to simplify my order, ordered from the app, a simple 2 cheeseburger and fries. Somehow it still took 15 mins!! All customers got their complicated orders before me. Orders usually take 10 mins to be done. I am also currently waiting on a d Deliveroo order right now and it has been 50mins since I placed the order and like usual... still waiting!!! Terrible restaurant!

I love the taste of their white coffee.

Nice little outlet. Not too busy at the time so had space to

After shopping, an burger is always welcome...

Mostly patronised by Asda customers and students

Burger was Luke warm. Place quite grubby. Was very busy. Too many bikes and scooters for delivering outside so was quite hazardous going in and out.

Wrong order given environment is not clean. No toilet. You have to use Asda toilet after food if need be. Sitting arrangement is poor.

Very slow service,always missing something and a long wait. The system is all over the place. Needs a better way of doing things

Quite frankly, I don’t think any of the staff can read. Don’t bother putting any special requests with your order, ie no mayo etc, because they either can’t read it or just don’t bother. Food is never great and service is slow.