McDonald's in Manchester

Didn't even send half my order absolutely unacceptable what was sent wasn't what I ordered I want my money back

Beautiful food x everything arrived and it was gorgeous thank you McDonald’s x definitely recommend

there should be an option on here to say the food was never delivered. the order was stuck on preparing for over 2 hours then says it has been delivered but there has been no delivery. this is the second time in a row ive had problems ordering from this maccies so never again.

Should get zero it's a joke over 22 min one customer for ice cream. Didn't once acknowledge myself the Asian man was serving just eat orders whilst he has customers that have gone out there way to visit the store. This is why you get complaints forgetting your instore customers think you need to educate the Asian man on front of buisness some manners on how to treat your customers can see it going online only with no seating facilities get a grip mcdonalds and employ staff that don't ignore customers.

Chips were rock solid like they were made earlier. No ketchup and no bbq sauces

ETA was supposed to be 13.30 but didn't arrive until 13.50, five minutes after it left the restaurant. Label on the bag said it was packaged at at 13.15. predictably the food was like warm by the time it arrived. On to of that my bigmac looked like it had just been thrown into the box from about a foot away. Not good!

All my food was he wrong order am not happy was frezzing cold food and look like it all been slap on

Food was stone cold and the chicken nuggets were dry and tasted like they had been refried all of my food has gone in the bin. Rang and complained to a manager and they said to submit a refund request and apologised for the inconvenience. Refund request submitted

If items arent cold there missing, its one or the other. Dont think i have had an order where its been early and the food is hot in a long time

Items missing again freezing food I refused to take it but he wouldn’t take it back bag all ripd not sealed never ordering again

no straws for milkshake 😔 came cold so chips stated stale

Staff are really miserable .. you can tell they don’t want to be there.. so much so it’s laughable. Don’t say hello at the drive thru.. no Thankyou when you receive your food or acknowledgment..

Food quality was shocking, asked for no tomatoes but they can't read obviously! looks like they were throwing the ingredients into the box and the burger had the smallest amount of sauce. what do we expect when they hire snotty nosed, spotty little kids! I never learn, it never gets any better! I blame myself!

delivery time changed numerous times from 15-30mins ended up being just over an hour. Food was freezing, coke zero was flat and had to be thrown away.

delivery driver so rude shouting down phone saying scant find addres food cold rude to my ¹2 yr old son

food arrived freezing cold, couldn’t reheat it because it’s covered in sauce and salad, £32 in the bin, don’t know why I expect anything more from McDonald’s, what I don’t get it is why are delivery drivers on cycles aloud to deliver food in this weather, it’s too cold the food is bound to be freezing cold

food was cold bag was open and food was missing

Time kept getting being pushed back was about an hour till it was delivered. Arrived and labels were right but the food in box wasn’t, was too hungry to wait for it to be corrected. The chips were cold and no straws for milkshakes.

Food was actually hot for once and no drinks spilled

The food that i got was good but i didnt receive all the food i ordered. normally i would get refunded for the items i didnt receive since this happens frequently with mcdonalds but for some reason the refund was denied this time. Not Happy.

The food arrived late missing my drinks I ordered, it wasn’t even warm it was stone cold! I appreciate it’s cold but I ordered food warm nor stone cold, this is now the 4th I’ve had a bad experience with your site

Food cold, missing chicken mayo… delivery driver handed a ripped bag at bottom with cokes and McFlurry and it spilt all over carpet and stained carpet

ordered and charged for sauces which never come and food was cold

orderd at around 7:30pm had to go to mcdonalds to collect my order at 9pm as it still hadn't been delivered after an hour and half wait

rude driver and only half of my coffee was missing sure driver had drank it

I ordered two Mac chicken sandwiches burgers only got one of them and give me 3 Big Mac and I didn’t get classic coke medium drink

Food turned up stone cold - chips were missing from the meal & when I tried to complain I was compensated £3.63 for a £18 order… absolutely shocking service from a ‘fast food’ service ….

I went to the place and ordered a burger and a wrap. The place was almost empty, there were barely any customers. However, the girl with black curly hair who prepares the burgers seemed rushed. She showed no interest in making the burgers properly: she was working so fast that she even forgot basic ingredients like pickles and onions. The worst part was at the end, when it was time to place the burger in the ready orders area. Instead of placing it carefully in the prepared section, she threw it with such force that it seemed like she was tossing a baseball. The burger landed in a mess, smashed, and the wrap fell apart. It’s not an exaggeration to say that if she had put more effort into handling the food with care, I would have had a much better experience.

drink spilt EVERYWHERE in the bag

I’m vegetarian and a mchcicken was delivered. Not only this but all the food was stone cold even thought I hadn’t ordered it more than 15 minutes before I got it. Delivery driver was good and fast and had it wrapped up but I got the wrong order and all the food was inedible not only that the section where I was to write my concerns only had one option even thought I had multiple problems

Stone cold McSpicy, stone cold fries, slow service, dirty tables, and the dumbest dim wits working there.terrible

Food was cold on arrival and we was very hungry and disappointed that all the food was stone cold and more checks should of been done to check that the food was hot when it was sent for delivery

Food was stone cold every single burger I ordered was stone cold. Refund submitted due to this. Burgers have gone in the trash

Once again, wrong order delivered

Missing have my food and it was cold now I have to go spend more money to get it again for my upset kids won’t u just eat again

ordered 2 large fries had more in the medium packets were empty

The food was just thrown in the bags my chips were all over and the burger wasn’t even in the box. Extremely disappointed

I got Coke instead of iced lattes

Didn't recieve all my order and when contacted they still didn't rectify the order food was freezing cold chips were like rubber nuggets were burnt and so was the bottom burger bun absolutely awful

the delivery guy was very polite

Food was freezing no sauces and drinks spilled in the bag

By far the worst McDonalds I’ve ever had: My food wasn’t cooked properly & it was freezing cold. My drink lid wasn’t put on properly so it went everywhere and the bag literally fell apart in my hands as it was handed to me, shocking.

This Food was awful. Freezing cold. Rubbery the burger buns was hard & missing item

I ordered multi items and got wrong stuff delivered

Some of the chips were uncooked

Loads of items missing including a full meal always happens this the worst branch ever the manager needs sacking no dips with a 20 nugget box meal so that went in the bin aswell your staff must be illiterate not being able to read an order properly

I did not receive my food and just eat are refusing to pay back my money!

Why was cucumbers on a happy meal hamburger?? Strange

Hot fresh and fast delivery thanks

absolutely rubbish delivery man came with the whole large coke spilt everywhere all over the bag and ended up a quarter full so basically empty and the guy knew and put it on top of our family car and acted as if he knew nothing, bits of oreo in my PLAIN mcflurry and my chips were freezing cold oh and didn’t even bother to put my sauces in!

No apple pie and food freezing

didn't receive it the delivery phoned made the mistake of doing to the wrong address and wouldn't sort it out so had to go on just eat and report it

Had to throw drinks away was burst on way driver admitted to bursting them on the way to deliver shocking

There was an onion in my dads mayo chicken and he’s allergic to them

The drinks are half full , feeezing cold latte and cappuccino. The chips seem like they have been sat there from last night , considering it is 11 it should be fresh . They taste stale

ordered a mc crispy and got a mc spicy instead

All of my Order was cold and chicken nuggets were so dry and tasted stale. Could definitely tell plus they tasted like they had been refried. Obviously a joke. I’ve submitted a refund request for this issue.

Man come with order and dropped both drinks. Didn’t even apologise and said we have to report it

Missing food!!!! Not first time

Don't order it's so stupid never get your order right I'm really angry and they won't compensate me.

Food arrived nearly cold despite being delivered fast so was packed cool. Yet again they can’t read a ticket and only sent one apple pie not 2. They make mistakes every single time iv ordered from here but was the only one who had the new burger available. Never get refunded so have to pay for their mistakes

it was good but estimated time kept changing it's probably traffic but my food was in amazing condition 😋

The McCrispy Meal - it was definitely crispy a bit overdone/been sat there a while kind of crispy, tiny bit of lettuce and fries were cold. Ordered for delivery as I have a fractured foot. I always assumed delivery was to your door so was quite shocked when I got a phonecall telling me to come out of my property and onto the main road outside my garden to collect my order. So much for staying off my foot 👎🏼won't be bothering again.

big mac came with no patty on the top and three burger buns?!

Mistake in the order. Got double cheeseburger instead of ordered triple cheeseburger. Rest of order correct. Food arrived rather quickly and still hot

Absolutely awful burger the fries was soggy. The burger was falling apart never come in here again.

When food arrived it was freezing cold and there were no sauces, not even the ones I paid for. I ordered a plain hamburger and it arrived with sauce and pickles on.

Very rude behavior of Maneger she don’t care of the costumers date 25/09/2024 time 18:21. because I can’t see name plate of manager so I can’t mention her name .please take action who is maneger .

As McDonald's go, pretty average

ordered two mcmuffin meals, extra hash browns, and a flatbread, got the extra hash browns, the flatbread and one of the mcmuffins so that’s fun. especially when it means only one of us gets a full “meal”.

Missing items again. No free gift as stated when over £20 was spent. I have ordered numerous times and each time the order had been wrong. I will not order again lesson learnt

I tracked the delivery driver on app, my food was in his car for too long. As a result all food was cold and only fit for the bin. McFlurrys were melted. No sauce yet again !! Absolutely shocking, disgraceful service.

the drink was ¼ full very dissapointed and the guy didn't even know if it was my order.Please fix this now

It went to the wrong address and it was stone cold when it arrived and the ice cream was melted all had to be thrown away

Food was stone cold, pickles all over all 3 of burgers even though asked for them plain! Waited an hour and half for delivery.

the delivery drive was so rude disgusting never never use this service again!!!!!!!!

the food arrived cold and really late and the portion of fries was really low.

I received 3 cartons of orange juice and a coffee instead of 2 large mc flurries. very disappointed at doesn't help with me being disabled. so I can't just walk up and replace my order 😒 that's the b all and end all

Food bag open seal opened and refolded , drink spilt poor delivery

Missed my order by using delivery

All the staff are rude here, they don't respect anyone, I don't know how people come here to order food.

I used like ordering from Openshaw McDonald’s but lately it went down the hill. As delivery times takes longer. Sometimes you don’t even get your order because it goes missing. Then another time you miss something from your order. Ice cream has a little topping to none and chips are always soggy.

Disgusting chips look about a week old. Burnt. Cold. Vile. Never again.

Stuff missing. Meat on burger when I asked clearly no meat and on receipt

Incorrect order showed up completely, I spent around £40 and received £20 worth of incorrect items if that, when queried with the customer support they said they couldn't help me. Awful customer service, no communication about their "investigation" and no resolution, awful.

the food was freezing amd dry when it arrived

I ordered 4 milkshakes and I have not been sent milkshakes I have been sent coke However this has been wasted as we don’t drink coke so I would like a full refund

Didn’t give us our fries-we were very disappointed-hopefully we’ll get a refund-not good enough

Food freezing once again and missing items

only downside is I ordered a large banana milkshake with my double quarter pounder meal and recieved a small viva banana flavour milk carton instead of a proper large milkshake. disappointed with that everything else was great

didn't deliver everything. not happy

Missing item every single time!

food stone cold carnt heat any of my food the strawberry milk drink was nice 😋

Can’t read instructions very very bad McDonald’s this one

My order arrived to my front door for the driver to ask for a code. There wasn’t any code on my order to give to the driver, I shown the driver my order confirmation and open the app and shown him the order number, he still wouldn’t give it to me. He even phone his boss and was told no code no order. So I went in and closed my door. 10 mins later the driver was phoning me and told me I needed to take my order. This order was now cold and my ice cream had melted. Disappointed with this new service if you’re going to introduce a cold system a cold should be sent to the customer

I bought drinks and dodnt get any! Due to them being spilt on the way!

company got order wrong got someone else's noticed before driver went driver was lovely took it back unopened and came back as promised with our order thank u to the driver

The last past 3 times I’ve ordered from this McDonald’s orders are wrong or missing most of the food I know I am not the only one with this type of complaint it’s closest mcds ,I’ve even phoned up to make sure it’s right don’t ever answer worst mcds

Had no m chicken sandwich meal in no chips it the drink to go with it it was absolute joke it was

there was no sauce as requested and the food was freezing meal add only a small milkshake