McDonald's in Manchester

Didn't recieve all my order and when contacted they still didn't rectify the order food was freezing cold chips were like rubber nuggets were burnt and so was the bottom burger bun absolutely awful

Missing food!!!! Not first time

Man come with order and dropped both drinks. Didn’t even apologise and said we have to report it

Don't order it's so stupid never get your order right I'm really angry and they won't compensate me.

Food arrived nearly cold despite being delivered fast so was packed cool. Yet again they can’t read a ticket and only sent one apple pie not 2. They make mistakes every single time iv ordered from here but was the only one who had the new burger available. Never get refunded so have to pay for their mistakes

The McCrispy Meal - it was definitely crispy a bit overdone/been sat there a while kind of crispy, tiny bit of lettuce and fries were cold. Ordered for delivery as I have a fractured foot. I always assumed delivery was to your door so was quite shocked when I got a phonecall telling me to come out of my property and onto the main road outside my garden to collect my order. So much for staying off my foot 👎🏼won't be bothering again.

it was good but estimated time kept changing it's probably traffic but my food was in amazing condition 😋

Absolutely awful burger the fries was soggy. The burger was falling apart never come in here again.

big mac came with no patty on the top and three burger buns?!

Mistake in the order. Got double cheeseburger instead of ordered triple cheeseburger. Rest of order correct. Food arrived rather quickly and still hot

When food arrived it was freezing cold and there were no sauces, not even the ones I paid for. I ordered a plain hamburger and it arrived with sauce and pickles on.

Very rude behavior of Maneger she don’t care of the costumers date 25/09/2024 time 18:21. because I can’t see name plate of manager so I can’t mention her name .please take action who is maneger .

As McDonald's go, pretty average

ordered two mcmuffin meals, extra hash browns, and a flatbread, got the extra hash browns, the flatbread and one of the mcmuffins so that’s fun. especially when it means only one of us gets a full “meal”.

Missing items again. No free gift as stated when over £20 was spent. I have ordered numerous times and each time the order had been wrong. I will not order again lesson learnt

I tracked the delivery driver on app, my food was in his car for too long. As a result all food was cold and only fit for the bin. McFlurrys were melted. No sauce yet again !! Absolutely shocking, disgraceful service.

Food was stone cold, pickles all over all 3 of burgers even though asked for them plain! Waited an hour and half for delivery.

the food arrived cold and really late and the portion of fries was really low.

It went to the wrong address and it was stone cold when it arrived and the ice cream was melted all had to be thrown away

the delivery drive was so rude disgusting never never use this service again!!!!!!!!

the drink was ¼ full very dissapointed and the guy didn't even know if it was my order.Please fix this now

I received 3 cartons of orange juice and a coffee instead of 2 large mc flurries. very disappointed at doesn't help with me being disabled. so I can't just walk up and replace my order 😒 that's the b all and end all

Food bag open seal opened and refolded , drink spilt poor delivery

Missed my order by using delivery

All the staff are rude here, they don't respect anyone, I don't know how people come here to order food.

I used like ordering from Openshaw McDonald’s but lately it went down the hill. As delivery times takes longer. Sometimes you don’t even get your order because it goes missing. Then another time you miss something from your order. Ice cream has a little topping to none and chips are always soggy.

Disgusting chips look about a week old. Burnt. Cold. Vile. Never again.

Stuff missing. Meat on burger when I asked clearly no meat and on receipt

Incorrect order showed up completely, I spent around £40 and received £20 worth of incorrect items if that, when queried with the customer support they said they couldn't help me. Awful customer service, no communication about their "investigation" and no resolution, awful.

the food was freezing amd dry when it arrived

I ordered 4 milkshakes and I have not been sent milkshakes I have been sent coke However this has been wasted as we don’t drink coke so I would like a full refund

Didn’t give us our fries-we were very disappointed-hopefully we’ll get a refund-not good enough

only downside is I ordered a large banana milkshake with my double quarter pounder meal and recieved a small viva banana flavour milk carton instead of a proper large milkshake. disappointed with that everything else was great

Food freezing once again and missing items

didn't deliver everything. not happy

Missing item every single time!

food stone cold carnt heat any of my food the strawberry milk drink was nice 😋

Can’t read instructions very very bad McDonald’s this one

My order arrived to my front door for the driver to ask for a code. There wasn’t any code on my order to give to the driver, I shown the driver my order confirmation and open the app and shown him the order number, he still wouldn’t give it to me. He even phone his boss and was told no code no order. So I went in and closed my door. 10 mins later the driver was phoning me and told me I needed to take my order. This order was now cold and my ice cream had melted. Disappointed with this new service if you’re going to introduce a cold system a cold should be sent to the customer

I bought drinks and dodnt get any! Due to them being spilt on the way!

company got order wrong got someone else's noticed before driver went driver was lovely took it back unopened and came back as promised with our order thank u to the driver

The last past 3 times I’ve ordered from this McDonald’s orders are wrong or missing most of the food I know I am not the only one with this type of complaint it’s closest mcds ,I’ve even phoned up to make sure it’s right don’t ever answer worst mcds

Had no m chicken sandwich meal in no chips it the drink to go with it it was absolute joke it was

there was no sauce as requested and the food was freezing meal add only a small milkshake

part of the order missing AGAIN!

The food looked like it had been thrown in the bag, burger box on top of fries. The food was cold and wasn't transported very far so I assume it was just sitting around waiting to be collected

The drink is warm and not fizzy and missing bbq scauce

The chicken selects and the filet o fish were burnt and we couldn't eat them. We also had none of the dips we ordered.

Delivery driver was quick and very friendly. Excellent service.

Wrong order delivered, refund refused

Chicken nuggets were almost burnt, old and just reheated.

burger was frozen still not happy

Delivery time kept changing. Food was freezing and it was missing items

Order was delivered had all black on the breakfast wrap as well as the muffin from the grill I couldn’t eat it as it tasted burnt and like the girll hadn’t been cleaned I’ve taken photos of it and requested a refund. Food shouldn’t be sent out in this way it’s disgusting

Some orders were missing and the one order I got was incomplete

Half of the food was missing and the drinks were spilled in the bag, There’s no point in ordering it of just eat because they always get it wrong

Sent mini mcflurrys when ordered normal! Why are simple tests so hard at Maccies?

Ordered large meals and got equivalent of small chips. Burger was missing cheese and the one with onions and gherkins removed was covered in them. Why is it so hard to read an order?

The time just kept on changing, which is fine. But how did we go from an expected time 11:35am to 12:30!!?

Just left the food on the floor

food wasn't even warm.... delivery driver left drive gates wide open and my dog got out!!!

No sauces put in for meal not happy at all

Got vanilla milkshake instead of ordered chocolate milkshake. Everything else OK

The chips were stone cold, the burger was lukewarm and the McFlurry was melted not sure whose fault it was macdonalds or delivery driver

chips was very dry was eatable at all was like they been sat there not happy wouldn't order from this store again

Was missing both drinks from my order and chips were all over the bag. No sauces were given even though they were requested.

Cold :-( unfortunately :-( coffee was spilt everywhere & the wrapping of the bap was all open :-(

My mum had to drive to meet the driver, wasn’t listening to directions we gave him as just eat orders app took him to the top of the road with correct address

Horrable was late and freezing when got it won’t be ordering again and missing food

Probably the worst McDonald's In The whole of McDonald's in terms of service. Orders always delayed for ages. Customized items ignored and just sent the original ALL the time. Also your gonna be waiting a while for your food here.

The delivery driver was so polite and friendly! He deserves a special mention! The restaurant got my order wrong though. I wanted extra toppings on the big mac and instead they took them off.

The burgers and chips were cold to eat

food was freezing cold when it turned up ended waiting over an hour for the food. would like a refund please.

Ordered on line. 20 minutes still when we turned up to wait. Kids chips felt and tasted like they'd been warm up 3x. Got back home to no kids drinks so the adults food was then cold. This is not the first time the food has been sub standard and things forgotten from the order. Think the owner needs to look at what's happening with this place😡

Ordered food and got two drinks that had burst!! No food! And the delivery driver didn’t even knock on just left it on my door step

DIDNT ARRIVE I HAVE SCREENSHOTS AND CCTV TO PROVE IT!!!

Use all time, delivery driver got lost and blamed me

I'm impressed, normally they miss off the order any sauces you asked for or paid for. this time. 9 nuggets. I honestly don't understand how they get the orders wrong 99% of the time.

I ordered a chocolate milkshake and got a small carton of which is not what I wanted I think this is disgusting when they charge you for the milkshake +40p extra I will not be ordering it again

items missing AGAIN and what food did arrive tasted like it had been reheated multiple times.

Forgot my main double Big Mac meal

Only received my share box of nuggets never received my triple cheeseburgers

Disappointed. The food was delivered cold. The seal on the bag was broken. The driver app didn't have a house number, so the driver didn't know where to deliver, he said he phoned the number given, no call was received.

the time change to nearly an hour later from ordering. one drink was missing and food cold. very disappointed. the delivery man was also upset with very long wait for food. a very poor service from MacDonald s

Why bring me a black coffee when I ordered a latte but they spilt the majority of it all food cold and no paid for dips in the order think I’m gonna start collecting my order

I got the food pretty quickly (within under 30 seconds of placing my order at the till), and the restaurant was somewhat clean...

Quick, friendly and very attentive service. Place was busy but counter order was delivered in a few minutes.

My food is warm not hot. My milkshake is a carton not an actual milkshake. No sauce and these milk drinks you’ve given me is £1 for £3 from Iceland. I’m fuming and I want my money back and take the food back. It takes like microwaves chips which are rubbery my nuggets are burnt and my son won’t eat them. For the price you pay per meal you expect it to be correct. I won’t be ordering agai.

Absolute garbage. None of the items I ordered turned up. Literally none

food was freezing and an hour late

Spilt all the drink everywhere

Disgusting cold fries. So bad they are chewy!!

I was given somebody else’s order

Ordered should have included 4 portion of chips but none arrived. 2 of the burgers had no sauce, cheese, onions etc

Time kept changing on delivery. On delivery, items were missing and part of the Big Mac was missing I:e the bun. Very disappointing in a £30 order. Shame.

Always the wrong order gets sent and then they don't answer the phone! 😡

Chips cold—I say chips as we don’t receive any of the nuggets

Cold, stale, soggy chips like been sat there all day and over cooked burgers Milkshake was good

never us just eat again totally wrong order

Last 2 orders have had burgers missing