McDonald's in Wolverhampton

Food was cold the driver spent 5-10 minutes outside chips were dry and barely salted

Order at 8pm came at 9.30pm terrible

delivery driver sat in wrong place for 30 minutes I had to walk to meet her..restaurant not interested when questioned about the food being stone cold...so disappointing

they sent a double cheese burger when I asked for a chilli cheese burger

Really impressed as the delivery driver was out in the storm on his bike and was still pleasant and on time.

hot chocolate was only half full despite being a regular size cup, youd expect to get what you pay for not half. delivery driver was late, he called to ask me to walk around to him despite providing deliver instructions due to being in early labour, I had tipped the delivery driver so the audacity to ask me to walk around to him despite the delivery instructions being there for a reason is kind of a big taking the p155

Have submitted a refund request missing items and food was all cold.

driver took long time couldn't find house had to go out in the rain to collect my order so the bag got wet and split

i had to microwave both meals., delivery time changed by 30min but it told me the order is still being prepared so I didn't mind waiting the extra time but the both burgers and both fries was stone cold. I had to microwave the meals to be able to eat it they was cold,, as we all know a microwaved McDonald's isn't good, I can't go out and get other food that's cost me £18 so I'm forced to microwave both meals burgers and fries ,

I gave direct instructions for the driver to follow, he never phoned for help i had to leave my house to go and look for the driver when located there was no apology for my food being late resulting in stale cold food, i will not use justeat again!!!

Never arrived driver logged as delivered but didn’t now I have to wait upto 7 days for my money back. However staff at call centre were polite and helpful

Foods always cold and regularly missing something.

The food was freezing cold the time was 12.47 when food was ready have got the recipt didn’t arrive until 1.30 my food is stone cold freezing

the driver could not find me. your location app not working. the guy could not speak english, as I tried to explain to him where I was. the food arrived after my break had finished and it was cold

Absolute terrible service order food and yet doesn’t come with the right stuff as well as delivery driver driving up the wrong street!!

Burger and fries cold what a waste of money.

Never got my order and the delivery driver kept messaging me asking for cash

food was stone cold and waited over a hour for it. not impressed

Ordered around 12:55 the order came around over an hour late I am very unsatisfied with the delivery time very disappointed.

ordered 3 things and one missing u can tell staff don't want orders

drink was spilled and spoiled food so sent it back

Food was stone cold and swimming in Coca Cola everything was soaked and I’ve had to put in the bin and again food not delivered in insulated bag absolutely shocking

Cold fries big tasty burger with tomato when asked for no tomato

My fries was cold and they gave me only one fries not two

my shake missing in order vry poor service

when it arrived the hot chocolate had tipped all over our food and there was only a mouthful of hot chocolate left in the cup

Ordered via the app. Dumped food at door in 2C cold, didn't even knock????

ridiculous customer service, courier referred to me as "bro" when I asked him why he was sitting on macdonalds carpark for 20 mins after collecting my food, I said my food will be freezing. I want a refund, joke of a service.

both fries wasn't large as ordered but food was on-time and warm

Delivery driver was so friendly, food was nice and warm as requested, thank you :)

the food is good and the person who brought it is kind

Food stone cold no doubt drivers picking up multiple orders and over hour to deliver to a five min driver away Joke just eat and McDonald's are And to top it off the cheeky driver sucked his teeth at me because the lift got called Very disrespect

Very busy and noisy, in middle of bentley bridge retail park. Typical McDonald's, full of noisy kids and delivery bike riders. Food? Well the normal. burgers that don't look like there picture etc. Ok if want quick bite to take out and find somewhere peaceful to sit.

Most the food I ordered didn’t arrive

every time I order on uber eats they always forget my sauces. becoming a joke now

alll food came wet becuase my drink went all i’ve wit ripped bags was late cause he forgot about my order and went to deliver other food

My coke was spilt everywhere 😤😢

they forgot the most expensive item on the list like 7 pound

The food was cold by the time it had been delivered even though is was in a bag to keep it warm

It's McDonald's it is what it is too expensive these days though

Good way of talking rather than others

Rude no salt on fries wrong order chucked the fries in the bad and long wait time

you double lidded one of the drinks ans some came out. you need to be more careful when prepping food and drink. you let yourself down. driver could not appolgise enough

my fries didn't came and the drink is like 2/3 of the drink

Look I understand the world of customer service and the world ethic of young people doesn't quite seem the same as it was before covid and beyond. But today mu faith in all things great about customer experience changed thanks to a warm warm welcoming smile and chat whilst ordering my mcplant. Having had my place in the queue jumped before me a few seconds before by a customer who didn't have the manners to say thank you as I watched him jump ahead.. anyhow.. less of the negative..the lady serving had some distinctive snake tattoos and a wide smile as she took my order before proceeding to manage other staff and orders, soon came to bring my order to me asking me a question I've never been asked in maccies for 30 years, do you want ant sauces, yes yes I do.. but rare do I get asked if I want sauce unless I'm in a cafe or restaurant with table service plate and cutlery.. anyhow.. I was given the sauce, and wished well on my way. Have a good rest of the night she said.. Teagan you ad a credit to your generation and the manners and service you provide is somewhat a relieve and a blessing on the world and everyone honoured to receive such a greeting and service.. the chips were hot. Which for maccies is 50/50. If there's a rep of maccies reading this.. give this girl all the stars.. and have her as an example to all the restaurant staff and businesses. Simply brilliant.. ok my last few chips are now cold as I've spent too long writing this review...Teagan for Promotion!!! Training manager!!! Whatever she wants. Brilliant

Very busy.long wait to use order units.

Every single time I order McDonald’s there’s always something missing well this time a lot missing it’s a joke how people can’t even read a order properly

This McDonald's has the best TOFEE LATTE! 😍😍😍

I ordered veggie dippers with a happy meal for my 2-year-old twins, because it's on the children's menu, so I thought it would be suitable for them. I tasted it first and it was nice I liked but I don't think it's good for children small age because it was too spicy. I think that it should be written there that it is a bit spicy 😌

Absolute atrocious service!! Today is the second time in 3 weeks I’ve ordered via the drive through only to get home and my order is incorrect! This branch never seems to get the orders correct! Such an inconvenience!!!

Absolute joke yet again i havent had food delivered now ive got 5 kids crying let along the company dont even help as for the driver i hope his fingers drop off fuming is not the word !

took to long to come when arrived stone cold

If there was an opinion for for no star i would of gave chips had way to much salt on them and the cheese burgers tasted like they had say there all night Chips was also lukewarm I personally couldnt eat the chips There was also only 19 chicken

Food was cold and all dips were missing

I'm very disappointed ordered food and saying it's been delivered but I never got it tried to contact both just eat and McDonald's and got no help at all now my son hasn't got his food and he's very upset

The driver did not deliver the food. This is unacceptable and we will be using Uber eats from now on. Completely unacceptable behaviour.

all my foodcwas missing yet again

Always disappointed with this McDonalds. Service is slow, staff are rude, there is no such thing as customer service. The food is rarely presentable and often cold. Hadn't been in here for a while but thought would try again, but definitely won't be going again.

Always the same cold and nasty chips - half the time the orders wrong

Drivers need to know how to use the directions. With my adress on the order he delivered food 15 mins late and cold with the excuse that he had the wrong adress

The delivery driver spilt my drink all over and luckily it didn’t get into my food. Please tell your drivers to be careful with drinks.

3rd time of ordering n got cancelled we finally received our food 3 hours later!!

food arrived cold £19 order got offered £4 back

Half my order was missing and food I did get,was freezing cold

Coke was spilled through the bag containing the drinks and through to the bag containing the food, coke on everything. Less than half the coke remained in the cup.

Second time that the "free" 6 Mc Nuggets were not on the order. Do better!

No dips at all. Only asked for ketchup & BBQ and thats probably the most basic with nuggets. Food stone cold on delivery and yet courier had been at restaurant for ages!

our food finally turned up at 11 minutes past 8pm when it should of been here 10 to 8pm. I watched my delivery driver go to 4/5 different stops before they came to our home and when the driver got here they then lied and said they came here straight away but once again and not for the first time our food was freezing what a joke so phoned McDonald's and they asked us to take it back and they would change it but I'm in a wheelchair and wount go out at nights that's why I use just eat quite alot..

The drinks had been spilled and were less then half full

at delivery time I was told it was just leaving the shop 40min later I called again to be told it was on its way it arrived 20min later considering the shop is not far it only takes 10 min to get there

Food came on a bike, bags wet food freezing didn’t even get a drink as it spilt over the food

Great service today at breakfast. My wife who can't drink caffeine so opted for a milkshake instead was told the machine wasn't on so ordered a orange juice but when our order was brought to our table by Sarah she had taken the time get the machine on and working and brought the milkshake. Sarah was also very polite pleasant and helpful which always goes a long way.

Delivery was good but the food was cold. This is unacceptable as it says in your terms of service that you will deliver me hot/warm food and this wasn’t the case today. I would like a full refund

Drivers got lost looking for the property then they had to come back to get the order number and the food was cold.

Food always cold only from Bilston McDonald's 💯% cold 💧

Very busy all the time, needs more spaces for the drive thru queues but good food as always

drinks not fitted in holder,food soaked, refund requested....abysmal service 😑

on time warm food polite person

absolutely brilliant service. thank you Just Eat.

Half of my food is missing and my burger was all over the place in the box not out together at all

Was late and delivered on a push bike food freezing cold by the time it arrived

Good hot/warm food and good delivery.

The chicken nugget were missing out my order!!

Very slow service, and getting orders wrong. Toilets are messy. Parking is very confusing here.

cheeseburger didnt come, i was even more heartbroken by the zero out of four sauces! cant exactly eat a mcdonald’s with mayo, missing my sweet and sour sauce

although driver delivered everything quick I'm not able to eat one of the burgers as I have a cheese allergy I wrote this in note before placing the order

Food prepared rapidly Size of mayo chicken are smaller Sized now place was clean price was okay also

I had no drink as it spilt over in car, driver apologised but said same thing had happened 3 times today to him, better equipment needed for drinks holders !!!

90% of my order was missing and as usual just got passed on cause no one wants to deal with it

ordered double quarter pounder meal it's on the recipe not in the bag

Fries were cold, and the rest of the food was warm!

Service was quick and good for a McDonalds. Also, I had a problem with redeeming an item from the monopoly. However, the staff were friendly and quickly sorted the problem out. Would consider revisiting this location.

food was cold when we get it we put the chips in the bin

Horrible the worse maccies I’ve ever had the wrap was cold and the chips was disappointing want a refund please thrown it away

They forgot the x2 curry dips.

Always the same great and reliable

he drove to the wrong place and phoned and was arguing saying he was here and he was far from me, he then was ending calls and my partner went to drive to him and then he wasn’t there where he said he was then randomly turned up and food was absolutely freezing. Driver was absolutely rude and disrespectful

Food was late and stone cold when it arrived. Very disappointed in this poor service.

I will not be ordering again everytime I place an order the food turns up cold and missing items This time a big mac meal missing with a large latte

The whole order was cold and unable to eat, checked order with the driver, who instructed me to contact the store about the order, tracked order there is no way a order will be warm after 20 minutes late