McDonald's in Derby

just no milk with my tea other than that tasty very

i didn’t not even recieve my food but my money has been taken

It’s a second time they forget to put sauces

Pancakes where stale and rock hard

Never got food , didn’t get made or delivered

such a nice polite patient delivery guy

Fantastic delivery driver. He was given the wrong order and when he realised he went back and got the right one. Absolute Gem

My food took an hour to get to me an now it’s freezing cold I can’t eat it

cold inedible fries. rude delivery guy. tempted to invest in deliverooo next time.

times kept changing, food was cold to warm

There was no straw and no tissues and no Dip !!

All the hot food was cold on arrival, I had to microwave it.

All food cold milkshake was like water

would be great if it wasn't pot luck. never actually get complete order. things missing or other items sent. ridiculous

This review is for the wyvern McDonald’s as I cannot find them to leave a review. The lady who was apparently the boss in a red scarf was treating a member of staff poorly. Clearly he had made a mistake and done something wrong but she spoke down on him like he was a child and at the service counter in front of everyone. It was upsetting to see and from a manager it was very poor and not acceptable. I wouldn’t expect a manager to do that on the floor in front of everyone it seemed like a private conversation

I want a refund didn’t even get my food !

The big tasty burger was as good as before as they changed the sauce didn’t taste nice at all🤦‍♀️

chips were cold, drinks spilled so lost most of the drinks unfortunately.

Food arrived late. Food received was cold and had missing items. Absolute waste of time and money. Called restaurant several times and no answer.

the complete wrong order was sent.

Food was late but still warm. The courier told me he was sat in McDonald’s for 25 minutes waiting for my food to be ready. I suppose it was a Saturday afternoon and McDonald’s would have been busy

the food was cold and the delivery time changed 5 times and arrived 20 minutes after originally estimated

Terrible because the food was cold and a happy meal was missing and a Small cola and chips were wet so

Food was cold and chips were hard and to cold to eat not happy with any ov this order at all

Missing items as always but unable to secure a refund as was missing the receipt. Quality and price you’d expect from Mc Donald’s.

It’s no big deal, really enjoyed the meal. As someone who worked in hospitality I know it’s not always easy. Thank you for the meal!

Missed 2 hash browns off order and food was cold. Driver was incredibly rude and blamed me for the snow outside. Very bad experinece.

Fast delivery. Driver was lovely

I’d rate zero stars if I could. Waiting 2 hours for food from this restaurant on justEat and when ringing the restaurant there’s either no answer or they answer and just simply don’t say anything.

food was cold again!!! really not impressed at all !!!!

very nice driver and food been delivered with carrying

Missing big mac! Rest of food destroyed by spilled drinks! A shoddy complaints system on user, can't get hold of you either by phone. Since these establishments were franchised out the standards of food, training and customer service is nothing short of vile! It seems to me the people at the top are lazy money grabbing individuals with little knowledge or pride. I'm disgusted, eventually it will bite you and eventually you will fail. Karma exists in business and you can end up with nothing over night. Mcdonalds are a disgrace

Delivery went to the wrong place first and then when finally arrived food was cold

Horrible; so many food delivery riders loitering around both inside and out. Not a nice place to sit and enjoy food.

nuggets were ok. burger and fries were cold and soggy, soda was flat.

incorrect food delivered and fanta spilled all over anyway so inedible

Absolutely brilliant service and good quality

Stone cold food, for the entire order… undercooked chip also stone cold! Very poor experience tonight!

It says food delivered but never got it...it was 45 pounds..im fuming

Food paid for and claimed delivered but no food turned up. Very disappointing.

Not arrived but said arrived on app and would like a full refund or the food arriving

An Asian guy was waiting in front of me and he said he had been waiting a long time. He got into an argument with a female member of staff and in my opinion she got irate and was much more verbal than him. The argument started again and other members of staff rushed to defend her. The Asian guy was told to leave and told not to come back. All of the staff were white and I found this to be a racial incident. If I was him I wouldn’t come back - the hash browns she had been cooking were barely cooked and in my opinion that’s no way to treat customers.

Food was all cold and milk shake was spilt in the bag . Ended up binning all wasted money

Food arrived cold because delivery driver took too many orders. Drinks were as good as empty as they had tipped over in the bag. Delivery driver said he would brink fresh drinks but never did. Also some of the order was missing and other bits were not what we ordered. Very disappointed

my order was fine beside a little cold but the delivery driver was extremely rude!

missing child's meal , very disappointed and would like this refunded

Excellent service all around highly recommend it to my family and friends..

Drinks were coming out ov the bag so we only had less than half from 2 drinks

McDonald's like any other around. Only 4* as they make you pay for takeaway condiments.

The chips was a bit cold but other then that its was nice

food is ok .. except fries.... taste warmed up if correct fries would get better reviews

the food was cold I've thrown it in the bin

when i got my order, the food was ok, but my hot chocolate drink was like drinking hot water and when I recieved it it was half full, the bag was sopping wet and was nearly falling out of the bag, I was very disappointed with what I had has hot chocolate ain't cheap and to recieve it in that way and the drink was like hot water I'm very unhappy

I ordered 2 double cheese burgers only one came. Had a free order of chicken nuggets and asked for ketchup and the ketchup didn’t turn up

Great service and well cooked food.

Chips were freezing cold and burgers were messy and falling apart. Delivery driver was good

my food was cold fries burgers and cheese bites not happy at all sorry to say.

Was missing items and still haven't received a refund.

nearly all food was missing. no drinks came. not happy

item missing again.how hard can it be to check an order before it is sent out

My granddaughter waiting for her happy meal which didn’t arrive the food that did was cold when trying to contact them it’s a joke. NEVER AGAIN

Driver was doing multiple drops as usual meaning our food was cold, also had items missing from our order.

shocking driver rude how come you have to show a code now and it come freezing

both drink containers on there side. diet coke leaking everywhere

Amazing person chatty guy appericte him alot nice warm food very nice

forgot my big mac meal & nuggets. lots of problems ordering from here last couple of months.

Big Mac arrived plain with no sauce, and double cheeseburger missing completely from my order

not happy drink was noked over all food was soaked in coffee when given

Was missing my mozzarella dippers!

Great service 👏 beauts food nah man

Delivered within 15mins of ordering by a very friendly driver :)

We had an incorrect item in our order and as we were discussing what to do, Lorraine came over and swapped it for the correct item, a McSpicy. She was incredibly helpful and polite and we wanted to pass on the positive feedback.

I never even got my order. Never ordering from just eat again

there were no hash browns with the mcmuffin meal deal. very disappointed

food fresh and still hot. Great!!

My friend ask for food on my phone and the person on the phone said shut up and hang up

Order Big Mac no meat extra cheese. Received meat with no cheese. Everything was cold. The hot chocolate was cold and weak.

he doesn't know where he was going sp I explained multiple time and he told me that I'm wasting his time because he's not delivered it to me !!!

The delivery driver delivered it to the WRONG PLACE. Read my address - i am OPPOSITE the flats , not AT the flats. And in the rain. And i paid him a tip - Rubbish !

Awful all the wrong stuff delivered.

Drinks were basically half empty and the courier was half way across the street away from the delivery location. I had to run across the road to go grab the order whilst being on shift. Completely ignored the delivery instructions.

Food was on time to what was the delivery expected time but was freezing !! Also missing items in the order yet again . It’s becoming a regular thing and it’s ok giving refunds but if this was a meal that was ordered for a child or whoever there upset that there item isn’t there but everyone else’s is ! It’s I’m not prepared to reorder and spend money on delivery again . And if there’s large amounts missing you get no refund or it’s a faff around to get anywhere . It’s becoming a constant issue

It was an ok food the fries were a bit cold but the nuggets were fine it was a busy place but overall it was fine

One third of a cup of coffee, No latte's Where are they??? Not even delivered. Food cold. Very unhappy. I want a refund.

Food arrived stone cold and not fit for consumption binned it

hot food was cold and my drink wasn't with my order.

When arrived was not fresh and cold ….

All the food was mashed up drinks spilt everywhere it was disgusting

Delivery driver needed to learn some manners

Not good order was never delivered and said was put in safe place but no where to be seen

A big thank you to the staff. Service and delivery were great and food was thoroughly enjoyed by everyone.

Was not very worm had to heat it up and the time it took was not that fast too

food was completely cold when we got it and the delivery driver dropped all the drinks on the floor and drove off

drink cup was empty as spilled all over the bag ...missing fries too,this seems to happen a lot recently

I’ve ordered from here twice now in the past week and they’ve got my orders wrong both times which is just unacceptable and annoying

deliverer arrived at property, did nit come to the door. phoned me and for some strange reason left and went to anouther Street. they phoned again for me to have to direct them to the property. they seemd to have alotof difficulties in understanding that they need to come to the actual house as to the cert side. not impressed. they did it actually get the order to me untill 25 past

Well done. You got it right. Pat on the back McD's first time in a while

Food was cold, Driver was Rude the drinks spilt over in bags. at least all my items was in the bag this time as always missing stuff.

ordered 2 large meals & 1 medium meal & only got 1 large fries & 2 medium, chips freezing cold & soggy, nuggets cold

the quality of food was excellent and the delivery time was spot on, so all in all, we will be ordering again at some point in the future.