McDonald's in Derby

Excellent service all around highly recommend it to my family and friends..

McDonald's like any other around. Only 4* as they make you pay for takeaway condiments.

Great service and well cooked food.

Big Mac arrived plain with no sauce, and double cheeseburger missing completely from my order

forgot my big mac meal & nuggets. lots of problems ordering from here last couple of months.

not happy drink was noked over all food was soaked in coffee when given

Was missing my mozzarella dippers!

Delivered within 15mins of ordering by a very friendly driver :)

Great service 👏 beauts food nah man

I never even got my order. Never ordering from just eat again

We had an incorrect item in our order and as we were discussing what to do, Lorraine came over and swapped it for the correct item, a McSpicy. She was incredibly helpful and polite and we wanted to pass on the positive feedback.

there were no hash browns with the mcmuffin meal deal. very disappointed

food fresh and still hot. Great!!

My friend ask for food on my phone and the person on the phone said shut up and hang up

Order Big Mac no meat extra cheese. Received meat with no cheese. Everything was cold. The hot chocolate was cold and weak.

he doesn't know where he was going sp I explained multiple time and he told me that I'm wasting his time because he's not delivered it to me !!!

The delivery driver delivered it to the WRONG PLACE. Read my address - i am OPPOSITE the flats , not AT the flats. And in the rain. And i paid him a tip - Rubbish !

Awful all the wrong stuff delivered.

Drinks were basically half empty and the courier was half way across the street away from the delivery location. I had to run across the road to go grab the order whilst being on shift. Completely ignored the delivery instructions.

It was an ok food the fries were a bit cold but the nuggets were fine it was a busy place but overall it was fine

Food was on time to what was the delivery expected time but was freezing !! Also missing items in the order yet again . It’s becoming a regular thing and it’s ok giving refunds but if this was a meal that was ordered for a child or whoever there upset that there item isn’t there but everyone else’s is ! It’s I’m not prepared to reorder and spend money on delivery again . And if there’s large amounts missing you get no refund or it’s a faff around to get anywhere . It’s becoming a constant issue

One third of a cup of coffee, No latte's Where are they??? Not even delivered. Food cold. Very unhappy. I want a refund.

Food arrived stone cold and not fit for consumption binned it

hot food was cold and my drink wasn't with my order.

When arrived was not fresh and cold ….

All the food was mashed up drinks spilt everywhere it was disgusting

Not good order was never delivered and said was put in safe place but no where to be seen

Delivery driver needed to learn some manners

A big thank you to the staff. Service and delivery were great and food was thoroughly enjoyed by everyone.

Was not very worm had to heat it up and the time it took was not that fast too

food was completely cold when we got it and the delivery driver dropped all the drinks on the floor and drove off

drink cup was empty as spilled all over the bag ...missing fries too,this seems to happen a lot recently

I’ve ordered from here twice now in the past week and they’ve got my orders wrong both times which is just unacceptable and annoying

deliverer arrived at property, did nit come to the door. phoned me and for some strange reason left and went to anouther Street. they phoned again for me to have to direct them to the property. they seemd to have alotof difficulties in understanding that they need to come to the actual house as to the cert side. not impressed. they did it actually get the order to me untill 25 past

Well done. You got it right. Pat on the back McD's first time in a while

ordered 2 large meals & 1 medium meal & only got 1 large fries & 2 medium, chips freezing cold & soggy, nuggets cold

Food was cold, Driver was Rude the drinks spilt over in bags. at least all my items was in the bag this time as always missing stuff.

Just don't order delivery Friday night unless you like cold food

the quality of food was excellent and the delivery time was spot on, so all in all, we will be ordering again at some point in the future.

Food was cold, half of one meal didn’t come tried to ring to sort it was ringing for over 15 minutes no one wanted to answer the phone

Shocking delivery service and staff don’t care food arrived cold and half the order missing no refund given through the app tried to ring the store was ringing for 20 minutes no answer. Don’t bother going here

Coke is missing and drink in happy meal is missing. I ordered two mccrispy and one mc spicy and received one mccrispy and two mc spicy.

Didn’t get my sauces though so I’m happy there

A run down hole of a place. What has happened to McDonald's?! Dark, dingy and full of shifty looking Delivery riders hanging around outside or sat inside on their phones. The server mumbled something as they handed me my order. The food is standard but the coffee lacks any, well, coffee.

Food was delivered today way on time. Food was still hot and delicious. The driver/rider was great did not spill the food or drinks. :) 😀

Coffee spilt all over everything and driver could not careless

Friendly delivery man and food was as ordered and lovely.

I never received my fries - someone clearly doesnt understand what a meal is

enjoyed the food again this afternoon thankyou.

All three donuts we're gone and bag was open. Really disappointed. This isn't the first time.

I had a delicious egg and hash brown breakfast. Food was perfect! Service is great and staff lady staff called Charlotte was kind and helpful. I enjoyed my breakfast and will definetely want to go back again. Thankyou mcdonald's 🥰💜

Both the muffins were freezing as were hash browns disgraceful

Cold food as delivery guy was going from one end of town to the other. Also missing dips I paid for

One of the bags were open, we didn’t feel comfortable taking our food so we sent it back with the driver.

I would like a refund as the 2 boxes of 20 nuggets was missing

By far the worst hygiene standards in this resturant. I have been to McDonald's all over the country and this one has really disappointed me. Got here in the morning, not even busy, and place simply stinks, if I was not with kids would have walked out. Inside, every single sitting area was dirty. I understand if it's dirty in the middle of the day. But for 9am it's an exceptionally dirty place. Even the kitchen looked like it was never cleaned. From floor, walls, ceiling, and seats, everything falling apart. Upstairs no-one can see through windows, not sure how did this place passed hygiene ratings.

The food was cold, milkshakes tasted of every different flavour but the one they were supposed to. My tea was spilt all over the bag.

messed up my order, gave me lemonade instead of the diet coke i ordered.

There are flies and insects all in this mcdonald’s. Crawling up walls and in the food preparation areas. Grim

Food never arrived but said it was delivered?

missing a porridge and all the jam for the porridge that did arrive

Cheap and cheerful. Not keen on the paper straws

I was served by the most foul lady, named Kyah. Her attitude and lack of personal hygiene was horrendous. Not only did she throw my box at me, she told me that If I’m not happy with my order in to cover it in butter and shove it up my mothers saggy arse. Would not recommend and I do not expect to be treated this way. I hope management sort this issue out.

driver never delivered any food

item missing again.its getting past a joke now.

Food was cold, chips was undercooked

Was late The food was freezing paid for 4 sauces and only got 1 not with this happy about this order !

the big mac was wrong it had no sauce on it when I only ask no pickles or onions

Simple but did not have to give code.

Food dodnt arrive over an hiur and a half later it suddenly changed to delivered even thonit wasnt not happy with this service at all just eat not mcdonalds

Order came but missing all the fries and one of the burgers!! And iv tried emailing for my refund and they keep replying that email isn’t managed!! So what’s the point of having it!!! They again said go to there help page which is no help what’s so ever as they want more information and I send it and reply it’s not managed so go to help page!!! I feel am just going round in circles and all I want is my money back that I paid for food I did not receive!!!

You really need sort your seating downstairs you need more family seating for family's and disabled only. Couldn't get a seat for my family today had autistic child with us who doesn't cope with waiting around had to leave due to limited sitting.

driver delivered wrong food and I didn't even get the food

Disgusting changing facilities 2yrs old grandson newly out of nappy’s was desperate staff opened door did warn it was bit of mess . So expected paper on floor . But bowl of toilet was covered in fece . To the point he refused to go and then once we were out of McDonald’s he had an accident because couldn’t get to another toilet fast enough . Just disgusting

they charge you now the service charge. It is a charge up to 3 quid for putting your food in a bag, instead of the tray. It has nothing to do with delivery charge, so double check your receipt. It's a ripoff. And the charge won't show on the bill. only on your card charge.

They forgot my donut again, always something not arriving. I have straws this time so that's good.

Pop had spilt but everything else was good food was nice and warm

Rubbish.. my drink was dripping out of the bag and my food in that bag was ruined

It is what it is, it's the same everywhere. However they got my order wrong and there are no signposts for the toilets. No parking.

You forgot half my stuff!!!!! No porridge no McFlurry only 1 hash brown

never got my food again about 60 pounds in orders my owed .allways having problems white your delivery drivers.

I ordered the family deal and I did not receive my fries. Just 4 burgers. Tried calling no answer. Waste of money that was.

delivered someone elses order instead of mine. presumably someone else is sat there looking at my order right now.

20 chicken nuggets didn’t even come with one of the dips I ordered. Useless

The food was terrible they gave me a bacon on my fish O fillet meal I paid for a large and they gave me a small the fish was half hanging off

I've got the wrong order this is a 0

chips was cold again , the big mac was not warm aswell. really not the best experience.

driver refused to bring up to me and made me walk to him when i have vertigo

have iced latte missing from order

the meal itself was really good, no problems. However, the drink had toppled over onto its side and had leaked quite a bit. This did not however, spoil my enjoyment of the meal, and will definitely be using them again in the future! many thanks.

I want to say a massive thank you to the justEat driver. He went above and beyond tonight delivering my food. I put the wrong address in and he went to the address only to call me to say he is here and it was the wrong address. I told him to keep my food its on me. But he drove a few miles to bring it to me. I gave him a tip for fuel. Driver! Thank you.

I did not recive my order just a Coke and 2 fruit shoots that was not in my order.

Took nearly an hour after saying 15 to 20 mins and delivery driver wasn't very polite despite the long delay.

Excellent delivery time and service from delivery person

It's a Maccies, everyone knows what they're like. Nothing was different on this visit, just the usual, efficient provision of burgers to soak up the beer I was in town for.

Disgusting how my delivery was received food cold and scattered across the bag drink spilt just very upset spending good money on rubish service

It’s says delivered and it’s not , food probs fire not mcds fault

why didnt you give me my grimace shake its his birthday

Ain’t that bad because I’m getting a refund but my burger had only 2 total patties instead of 4 like advertised

the double big Mac burgers where full of onions even though I asked them to be removed as I am allergic to them had to chuck the burger away