McDonald's in Trafford

Perfect, thank you. And that new mcflurry is divine ♥

Bacon double cheese burger missing bacon.

DISGRACEFUL SERVICE PAID £30 AND ONLY RECIEVED 20 CHICKEN NUGGETS NO CHIPS AND NO FAMILY MEAL AND ONE DRINK WORST MCDONALDS IN URMSTON

absolute disgrace, tottaly wrong order no banana milkshake, no sausage or syrup on pancakes gave me bottoe of water and a brownie which didn't ask for

Brilliant Again. This place is fast becoming a reliable late night favourite. Food all there, hot and delicious. Many Thanks

Food was very cold considering it was delivered quite quickly.

I ordered a Big Mac without meat but it arrived with meat. I got a refund for this but then I had to order a new one. This one came and was right, however, I shouldn’t have to pay the delivery fee for the second order as it was your error.

Always gets order wrong with missing items and poorly packed food where drinks have spilled and food put on top of the McFlurry

Very happy. Bit long but I’m not bothered would rather wait for hot food than get cold food delivered quick

no milk with the tea and no syrup with the pancakes

All good cold and forgot to put or send jam for my daughters jam muffin

Stone cold food, items missing, random items in bag that weren’t ordered. Generally rubbish

Estimated delivery time before ordering was 15-30 min. Took 50 min. And arrived missing all of the dips and sauces. Rubbish ordering nuggets and chicken selects with no sauces or dips.

Delivered on time but toy missing 😔

I was in a haste and went went through their drive-through. It took a little while to order, but the food wasn't prepared fast enough. It was only a few minutes delay. A good experience

Food delicious and delivery on time

Missing food and Minecraft collectible that I paid extra for

Served by a disgraceful member of staff today, a young lady with a big attitude problem.

as always, food was missing from a big order.A refund will be slow and some kids didn't get fed. had to complain and find more food for them.

Many Thanks. Everything delivered, nothing missing. Has been very good recently, nice to know you can get decent reliable food at 01:00 am in a morning. Thanks once again.

took to long delivering food it was cold wont be ordering again

All good apart from the food was cold

Cold food and seating area shut.

Ordered 2 medium fries, got 2 regular instead, Ordered a medium coke, got a regular instead

Cold, no straws, items missing. Wrong order items in delivery

Wrong order delivered £25 I get a Big Mac meal

I visited many Monday and Tuesday morning for a coffee might make this my regular visit manager maybe called Jess or Jen was lovely browny blondish hair young girl called Megan was great aswell absolutely credit to the store these girls

Very slow service, mistakes made on multiple people's orders. Fries were almost cold and had to be sent back on our orders. We had to ask for them to make our orders as they had cleared them off the screens.

it needs to be same every time thank you

Asked for Fanta and got a sprite and the milkshake was vanilla and not strawberry

shocking service cold food and missing items

All good, thank you. I didn't mind the substituted item. Better than nothing being sent at all ♥

The Food was hot and we had a little wait time so convenient fast.

Snail services really bad in a morning how slow they are.

Very very very busy, but it was a Saturday lunch time. Food was good and consistent and CORRECT! Shows how far down in quality McDonald's has come when you're praising one of the restaurants for getting the order correct. Would use this one again, unlike the shambles that is local to us.

This is the worst McDonalds ever the food is slapped in the bag,it's dry and the customer service is appalling,I made an order of 2 meals and the chips didn't arive so I contacted Uber and they refunded me 84p,McDonalds told me to tell Uber even though they packed the bag. I will never be making an order here again it is the worst food place ever.

Review: Disappointing and Unprofessional Service – I’m Not Loving It After finishing a long, busy shift in the early hours of the morning, I drove out of my way to this McDonald’s, expecting 24-hour service as advertised. Unfortunately, it was a complete waste of time. Despite all the lights being on and the drive-thru appearing open, no service was being provided. Staff were inside, clearly visible, but instead of assisting customers, they just smirked and ignored us. To make matters worse, loud music was blasting from inside, making it obvious they had no intention of serving anyone. And as for the McMuppet masquerading as the shift manager, they’d be better off finding employment somewhere else—perhaps at McDowell’s rather than McDonald’s. When you’re exhausted and hungry, the last thing you need is to be misled and ignored. If the location isn’t truly open 24 hours, that should be made clear. The lack of professionalism and basic customer service was unacceptable. I’m not loving it.

Missing mozzarella dippers, nuggets and NO DIPS!

The food was stone cold not good

Sadly it s always a longer wait. Ignored at the counter. Food is good . Very clean but not enough staff

You know what to expect from McDonald’s food, but take my advice and don’t use the retail park restaurant for a delivery order. Every time we’ve ordered there is something wrong or something missing and then you have to argue with Uber eats about a refund you won’t get. Order three McFlurrys you get a cookie, brownie and a muffin, order some dippers for my gluten free wife you get half of them every time, order a milkshake you get a bottle of water! Honestly, save yourself the hassle and collect it yourself or use another restaurant

Once again missing items from Order Urmston MCD the worst

All good, dips included. Thank you ♥

Excellent service. Great driver.

Easily the worst McDonald’s in the area, the service is consistently terrible, they get something wrong every single time, it’s like it’s a game they play. Today it was two cheeseburgers missing and ice in a drink we’d requested no ice for. Went back to the till to resolve the matter and there were 5 other people all with problems with their order. It really is astounding how much this McDonalds struggles with even the easiest of orders.

Are you guys serious??? Do you just not have BigMac's in stock? This is third order in a row where they haven't been put in.........!!!!!! And what about my Chicken Sandwiches, do you not have them either?!

Supposedly open 24 hours 7 days a week. This was not the case when we arrived. It was locked and they had a “system error” and so couldn’t take orders. If this happens, it should be updated online so that customers are aware.

Where to start with how wrong this order was ! Food put in the same bag as cold drinks....smart move guys ! Literally 10 chips in the happy meal, you having a laugh! Plain wrap came with everything on it, your job really isnt that hard

My food was not delivered at all.

Missing burger, food was cold but delivery was prompt

Missing item, took 40 minutes to make 2 burgers and 20 (missing) chicken nuggets. Had to walk in from the drive through to check on my order and the supervisor accused me of lying about having ordered food.

The worst McDonalds in the world. Go to this drive through a bunch. ALWAYs without fail missing items. You can also get a 3 course sit down meal faster. Come here if you love sitting in your car for 20minutes

Doesn't really deserve 1 star. Went to the Drive Thru for a kids meal, told to park up and it would be brought out. 30 minutes late no food, I appreciate it was busy but don't take orders if you can't fulfil them.

Every time I go the waiting time at drive through is very poor

No big mac or Mozzarella Dippers?!?!??!?! Come on guys, you were doing well and now this is just becoming a joke again. Also what food did arrive was COLD!

As far as Macdonalds go, it was fine.

Amazing staff,very clean place and excellent services.

Quite possibly the worst service on the planet. Painfully slow. Interestingly, even if you go at 5am just for a coffee, it still takes forever. The kid who I think is supposed to be manager couldn't manage to cook an egg. Looks stoned out his mind to be fair so it must be difficult to press a button on a coffee machine at that hour. Avoid unless you're absolutely desperate.

Didn't put the dips we requested in the bag, then when we unpacked it discovered they also hadn't put in the carrot sticks my son had ordered. Had to go back in, only to be told that they didn't actually have any, so had just decided not to say anything about the order being incomplete. Offered a pineapple stick instead, but eventually convinced them to give us some fries instead.

all fries where cold the big mac extras we asked for was thrown in the box and the extra sauce was put underneath the big mac bun on the box

Waited an hour and 30 minutes so far, still currently waiting… it’s a Monday night surely you’re not that busy like hurry tf up

Worst mcdonalds I have ever visited seriously you must be mad to visit here and when challenged response was short staffed not too short staffed to take your money and not give receipt

Food was never delivered when it said it was delivered. Waste of £50.

Full meal missing from the order

Thanks ♥ Philly cheese stack was done perfectly

my order was cold I was missing items from my order

This time especially the delivery was quick and everything was there. Delivery guy was really polite and happy. Only thing with ordering from that one is amount of chips, they’re half empty (I didn’t say half full as this was a confirmed negative). If they filled the chips to the same place they’d be ordering at the counter then I’d have said 5 star

No Big Mac, Fries and missing a box of Mozzarella Dippers.....can you guys count? Or are you just blind?

Food was hot and tasty. I ordered 2 Philly stacks but was called by staff to inform me I could not have the meal I ordered due to suppliers. But respect to the staff because they compensated us with plenty of nice extras. It’s nice to be looked after properly. Big up

Food coldish, but at least all items were delivered. Please don't start going back to being rubbish.... i've enjoyed the recent improvement.

Food was cold, chips were absolutely freezing and hard, nuggets tasted like rubber and no straws with the drinks

You've been great recently - noticed a much needed improvement in not forgetting items/dips....until today. Come on guys, it's not good enough.

Just wish when u run out of milkshake don't send me coke

Very good food but no straw for out drinks

Order is wrong only a double sausage and cheese with 4 hashbrowns

Items missing from order and other food stone cold

Failed to deliver the Milkshake I've ordered - got a coke instead and don't even drink Coke

Good service but every time we order there are no sauces with the 20 nuggets.

Good burger and good apple pie. Great Hot Chocolate.

Multiple food items missing, delivery time kept adding 5 minutes on

The food was really cold when it arrived

Always have to wait everytime I visit they say park around the front

Sent Fruit shoots instead of Strawberry milkshake

food was cold and coffee spilled in the bag

Missing several items!! No napkins or sauces or even straws. How can you get it so wrong with such a simple order is beyond me.

Mm, gooey Bigmac. Great amount of sauce. Thank you ♥

Food was stone cold when it arrived. £23 is a lot of money for a freezing cold meal. Rubbish service where the delivery guy clearly delivered elsewhere on the way to ours as the status went from restaurant preparing to a location on Church Road.

Salsa missing but otherwise all good

Excellent Big Mac, still warm.. good apple pie, also still warm. Excellent Hot Choc. Good meal. Thanks.

Like most McDonald's in the UK, slow, poor service and mediocre.

Staff was so rude even the manger. Tried to charge us twice for my order. Waited 15 minutes to get to the payment window then 15 minutes more to get the food. Talk to the manger and his reply was you did order 4 items. Will not be going back to this one.

Abysmal this place you know, never known a maccies like it!

Minimal sauce on burger all burgers cold didn’t deliver the sauce with my nuggets and the nuggets tasted vile and were dry very disappointed especially for the price ridiculous

The time kept changing on how long it would be delivered . Food was cold . Drinks order was incorrect but driver couldn’t help as he had other jobs to go to and contacting the store would take too long

breakfast wrap is meant to have two eggs was only one

Dreadful and disapointiing very unhappy wutg this order mostly inedible...totally cold like felt chilled. Muffin and hasdj brown bith very hard around the edges. Latte also cold but not to the same levrl as the food and no sugar supplied which meant

hes only e only one who ask for the code

Late Night Order was perfect. Dips included with the nuggets actually came, burger was nice and chips were hot enough. Many Thanks to the Overnight staff for getting the order Perfect. Must be different staff to day-time who always screw up !!

My food didn’t come and it says it’s been delivered

Missing items and cold hard food