McDonald's in Walsall

Ordered 2 meals waited 20 minutes other larger orders came out before mine, table service was prioritised and when my food game out the burgers were dripping in grease, really dissatisfied with the meal.

I ordered my food through delivery, and my burger had arrived with all the sauce off the burger and the bun not even on properly. The customer service link is useless and there is no way of contacting anyone to complain.

Car park can be busy at times so cars end up abandoned everywhere so hard to get around with a van. Food ok. Still looks like it was sat on but it was OK.

I know it’s McDonalds so you get what you expect but when someone orders a burger with out the bun you could at least make the patty and cheese look appealing instead of just slapped in the box like I’ve just been given, it’s not the first time and I’d guess it won’t be the last but come on guys take a bit of pride

Always have to park up even for a small order gone down hill masivly since they started doing the delivery's as they get proiorty ove the customers that are actually at the store

Just been here, to get home and the barbecue rap isn't in bag. Annoying when you've payed for it. Can't be bothered to drive back there. Absolutely diabolical

These people dont even bother to answer the phone take the absolute mick with deliver orders my packing time went up and up And up in the space of already waiting 45mins Bare in mind this is not a large order its 4 items The poor delivery drivers must be sat their for a hour waiting for u guys to put ready made food in a brown bag If you havent got a spare hour or so dont bother ordering or even when u go their they take the piss with ur order in store and in drive thru.

Pulled in drive through, waiting... waiting... waiting... car pulls up beside me at other intercom, ordered straight away, I'm still waiting, another car pulls up beside me, takes their order, I'm still waiting! 3 more cars go through, eventually a voice spoke to me, I said, "you're taking the pee, left me sitting at this intercom for nearly 10 minutes whilst you let 4/5 cars go through," she asked what I wanted, i told her, then get to her window, said exactly the same, " you're taking the pee!". Gave her my money, she said " anything else?" I said "yes, an apology for one!" She looked at me gormless... sort your staff out !! Get food, looked like it was thrown together and the fries were like cardboard! Rant over!

Decka the recka the king of reedswood is an amazing man please promote him to CEO now. Very kind man love him lots.

Had cappuccino, excellent customer care

Didn’t even get my food didn’t even give money back don’t recommend it

It took an hour and half for my food to arrive I would like a full refund

Always gets order wrong and never recive half of it

Was down to 2 mins on app then went back to 12 mins

Excellent delivery time, excellent food quality and excellent food temperature. Well done !

No straws with drinks and no toys in happy meals!

Food arrived cold we only live 10 mins from McDonald's Very disappointed

took a while for my food to arrive

Entire order ruines by spilt drinks.

McDonald's completely messed up my order. Then ignored my call. Will not be ordering from them again unless I get an apology.

a few cold items again , soon to find a new favourite restaurant as deemed poor

a long order seemed like it was kicked and smacked, also cold and wet , some more bad snap

Freezing cold & soggy refunded me £2.29p for £15 worth of food your a joke

If you go in the week it seems quite good but come the weekend it goes to pot. They don’t seem to cook the fries. There look almost white they are so undercooked and have no taste. Shame because the staff seem ok.

ordered 2 mcflurrys are missing

Excellent service! Good fries, good music, cheap price and time is so quick to get fries. Brilliant!

Took nearly 3 hours to arrive and was luke warm and forgot the straw

Food was cold because druver made several other deliveries first, items were missing and sent wrong drinks

Took nearly an hour as time kept changing on tracker. Was 30mins initially

i ordered over a hour ago and when food got to me the pop tipped over and leaked all over my food and only half of cup left

Driver delived food no problem the prom is actually mcdonalds keep forgetting my food lucky for me you had my kids coreect where mine was missing its not that hard to put food in a bag. Thanks chris n

Order placed at 5.15; delivered at 7.45pm

all food freezing cold after waiting an hour

The food was not only slightly late, but they missed an item (filet of fish) and all of the food was cold. Had to drive to the local McDonalds to collect the missing item as apparently their phone number is un-manned.

Waited a hour for cold food ended up cooking

order has NOT been delivered. courier tried to deliver incorrect order so I refused the items@

Worst food soggy cold chips nuggets Rock hard line they had been there hours and the chicken selects was rock

Quick delivery, lovely friendly driver . Thank you!

the drink was spilt in the bag

driver was awesome very polite

asked for plain cheese burger clearly don't read there notes missing items also

Food was cold. Originally said 25 minutes for delivery but ended up being 50 mins.

the fries are always soggy and cold and they taste weird

We ordered some food it came with not the correct order and missing items food came cold and we tried ringing but no answer

Driver very polite and friendly

Food came cold! Drinks dips and a burger completely missed from the order and half the fries were missing and the ones that did manage the journey ended up in the bottom of the bag!! Utterly disappointing yet again

coke spilled in bag all over bag and food wet

food was cold and tasted like it had been left out all afternoon

Sent someone elses order and the drinks that come with it the driver had spilled them in his car and gave us the empty drinks with a soaking wet bag this had happened a few times now whys it so hard to get your orders right

food cold again due to courier taking time to deliver then taking it to wrong address

Shityyy tbf forgot the food only bought the drink no gotta listen to the bother cry

driver went all over the place terrible service not going to use any more

1 of the pops was nearly empty as it was all in the bottom of the bag !!

Food came cold, was missing one of the burgers the dips and wasn’t sent any straws for our drinks. Very disappointing

hi I didn5 get my double quarter punder burger or a large coke no ice

Totally Useless to be honest, they Missed a complete meal off a happy meal for our youngest daughter resorting to us having to use a different McDonald’s for it and having to pay an extra £5 delivery for one meal and it not being delivered until 10:30 pm, and this is not the first time this has happened from this branch but I won’t be ordering from them again,

It wouldn't let let give 0! , None of the staff apparently know how to use there rewards app, the one that did said my points had expired, but he actually donated them to charity, and then when checking my receipt at home later on , they'd charged me for the charity donation as well

Food was freezing cold chips under cooked

I ordered my food at 6pm and it arrived at 8:10pm freezing cold £12.50 order went right in the BIN!! To be refunded £2 credit to use on my next order!! Im not happy at all and wont ever be ordering from here again!!!!

Took 2hours, food Luke warm and bbq n Food Luke warm, took 2 hours,no bbq on burger.

The food was cold and you missed some of my order

Food came cold which surprised me as delivery didn’t take to long but was disappointing

Order come late, cold and missing 2 items

Hardly any of the order arrived absolute disgrace not the delivery drivers fault I don’t think but the restaurant has been no help at all!!

Order sent to the wrong address

When the food arrived it was cold and took an age to arrive

Nost of the meal damaged due to the drink leaking all over the place had to contact customer service that is rare from this place.

burgers we're literally just throw together and the burgers we ordered wich were supposed to be plain all came overloaded with sauce and pickles so my kids wouldn't eat them

Food was uncooked ordered one of the new wraps and the chicken was pink put my son into hospital hair was in my food staff was extremely rude and I will not be coming here again 0 stars if I could I don't recommend

driver took another order before mine making my food cold

food was cold,no straws for drinks,was given diet coke instead of normal coke.paid for ketchup but didn't get any.

Ordered food at 16 30 to be delivered at 1800 55 minutes later it was delivered coke a cola spilt in the bag the food was cold and 6x chicken nuggets wasn't in the bag the with the order . Not at all happy

Went through drive in got home order was wrong yet again. this time i went back and it was a joke got my food eventually but not happy about service was asked for receipt but not given one with my order then asked why I hadn't brought the order back just took a photo of what was wrong then was questioned in front of about 20 people. The woman said no food no receipt they cant do anything. Then she told me she was there when my order was being prepared .

no cheese on the cheeseburger and 17 suggests in the box of 20

They for got my chicken mayo and all the lrg fries was cold was cold taking the absolute wee and won’t answer the phone I called them 5 times ignorant workers

Terrible, prepared and bagged 45 mins before delivery came stone cold and inedible.

Missed 20 nuggets off meal but sent sauce not first time items missing either employ people who no what they are doing instead of kids

Very pleasant and polite driver thank you

Absolutely a joke sent the wrong order

All the food was freezing cold and had to be reheated and half of the chips were missing absolutely disgraceful

he would get out his car I'm house bound after a stroke he said he didn't understand where he had to go

they always get my order correct. this mcdonald’s is the best in walsall

Where is my McFlurry and curry sauce. Always something.

Anywho meal from my order was missing and the food was freezing cold!

Every time ordered here, twice me and once my mom who lives in same house the food is either late, cold or missing, first order bag was open, food was cold and missing apple pie, second was missing happy meal sides and cold, 3rd late and missingfries

It's ok but food was just about warm, also they don't get orders right and tbh it's like sorry but what ever 🙄

Chips soggy, cold. Nuggets ok at best

Ordered through just eat and half my order was missing. Tried to call and got no answer won't be using this particular restaurant again

I ordered a big Mac meal and 3 milkshakes. Neither of my milkshakes arrived. I will not be ordering from here again.

chips was cold but burger was nice

burgers was soggy from drink . leak all over food which came un eating

this is the second time I have ordered in a row and each time food was cold very cold so I'm not happy with that

really not happy as I ordered in for my kids why I was at work on a night shift. They only received half of my ordered. This isn't the 1st time it has happened. Money taken but don't get your full order which is disappointing.

Not my order again - food never comes properly

Oder wrong again and trying to explain to a 6year old autistic grandson that they messed it all up by time got some of it right my meal cold in the bin it went trying to phone them on pickup waste of time don't think I will get any feedback

food always comes freezing! chips like rubber

Very polite driver and good was quite warm for a change

barley any milkshake in the cups

Great experiance . Fast and greay customer skilld

I placed an order earlier with this store and all my food was freezing cold like it had been sitting out for a long time, and on top of that my box of 20 chicken nuggets were missing along with my medium fries. I don’t understand how it’s possible to miss a whole 20 chicken nugget box from and order and not notice, even I’ve worked at McDonalds myself and would never have packed an order so poorly. The service was terrible, and I won’t be ordering from here again.