McDonald's in South Tyneside

The meals were freezing not edible treat for my grandchildren turned into disaster after waiting over an hour for it getting delivered the meal was 18.96 wasted

Food was cold kept changing delivery times. No very fast food

Absolutely terrible service. Asked for milk in my tea it came without milk. Asked for some sugar and none came. What a waste of time and money. Extremely frustrating when you ask and are purposely ignored🙃 rude. Repetitive occurrence anytime you ask for something. It’s just rude.

I only revived a small portion of the cheese dippers yet I paid 7 pound for them

Food is cold and has to be reheated.

order was ready for 1:09am with the driver already at the restaurant. didn't deliver the food until 1:39 because he waited for another order. food arrived cold and unseasoned (no salt on the fries, seasoning on the burger)

everything is cold I have no straw

Took ages to come & food is absolutely freezing !!

Delivery time was moved 3 times and then when it did arrive they had missed an item from the order

my drink was empty as tipped over food and food was freezing

disappointed, no milk or sugar with tea , no cutlery for burger with no bun as am coeliac. Driver fine , fries were very hard and scrappy .

I don't understand why you are sending my delivery from simonside instead of south shields.? food was cold yet again

Stone cold half the order missing

waited an hour and 20 mins for the food to arrive and when it arrived it was stone cold as they couldn't find another order

Waited half hour before food even laft the shop and when it arrived is was stone cold and unedible

the order was over two hours late, unable to cancel on the app and then never arrived

order was processing for over two hours, unable to cancel and never arrived

the time kept getting changed, over am hour from the original.delivwry time. food arrived cold

no sauces or straws and driver was knocking on the gate...

Everything was good but didn’t receive the chicken nuggets would like to know why because I spent £30

cold food as delivery guy did not have bag showed as preparing food for an hour and they forgot the big mac for the second time in a row

Driver sat outside on the phone for 8 minutes before delivering our food

certainly didnt even get this order

Took too long to come. Drink was watery and ice melted and good literally stone cold

No free chicken nuggets after spending £20+ pound

everything was cold. spilt half a coffee. and two spicy cheese burgers where in my happy meals instead cheese burger that was selected.

Took nearly two hours for me to revive my food

food arrived absolutely freezing cold had to be heated up but ended up in the bin.Tried to call the restaurant 7 times but nobody answered we've applied for a refund through just eat. AVOID

The food arrived cold despite being on time, parts of the order were wrong and missing and these are not busy hours when the order had been placed. 2/10 but delivery was great

Insanely slow service to sit in A cue of people who ordered having to stand and watch as takeaways are sent out

Quickly delivery. Only bag thing is all the chips were half full

my food was cold & no straw for my drink

originally estimated 20 mins for delivery and actually took nearly 2 hours!

food was cold and taste like rubber

Absolutely freezing cold on arrival

Took almost an hour to get here however originally said around 15 minutes and everything was cold when it arrived, total waste of money.

Food was absolutely freezing cold and inedible.

Food came in around 20 minutes and I live quite far wasn’t cold but wasn’t hot it was just right, delivery driver was lovely but I ordered 5 ketchups and only got 3

30 mins for food and still managed to get stone cold chips

A part of the order didn’t arrive, I ordered for 3 people, and only 2 peoples arrived

Order was stone cold by the time it arrived, no straw for milkshake, a ripped in half muffin on one item and a crusty one on another, food went in the bin.

Never get ur full order when using justeat or uber this is the only restaurant that never sends ur full order amd they never refund u either

everything came freezing cold or luke warm chips were soggy and in ediable

fries we're stone cold and the burger not much warmet

fries we're freezing cold had to be put straight in the bin. driver asked fir a pin cide? I've never been asked fir this before?

As good as McDonald's can be :)

food was cold, drink was flat and no sauces that i paid for were included in the order.

Always get the order wrong... Update 29th Nov 2024 Once again utterly crap!! Made to wait for cold food that's been thrown in a bag upside down!!!

The chips was cold and i didn't get my dips too

Didn't get my order and it's showing as delivered. Don't know how when you have to give the a code

Saturday evening. Bought food 10pm but received it 2am . So so angry

Ordered a double big Mack expected 4 patties and got 2…

no drinks were delivered and diver took off before we could ask him!!!!! missing 2 large milkshakes 1 medium coke and a fruit shoot from happy meal

My chips were stone cold and my ceaser wrap my chicken was rock solid chips were just stale like biting into a rock the only thing that was eatable was the drinks

Turned up with 1 pancake and 1 sausage

This order never arrived but said it had been delivered.

Well no1 whoever put ice cream next to tea obviously doesn’t have a clue and no2 it doesn’t help when the courier is swinging his bag around yelling in the street while on his phone and no 3 opened the bag the tea had spilt all over I want a refund

no sauces that come part of the sharbox. very frustrating!

Went to try the new mac rib waiting time in queue 10 mins, then once order placed asked to park in a bay then when food came it was horrible, cold fries a sorry excuse for a sandwich disgusting. Don't buy the rib it's nasty

Had to heat food up when it arrived as it was all freezing cold

food was bit cold and chips bit hard

Staff not nice at all kept staring at me and asking what I was doing when getting sauce rude employe.

chips freezing, other good just warm.

driver was absolutely disrespectful asked for a code give him it walked away without and word of mouth to say if it was correct as I have asked if it was correct got told to sort my life out

The food was cold. There were no serviettes or straws for the drinks. The large fries were half empty.

Food got here completely freezing and inedible

Really friendly polite delivery driver.

missing items this happens all the time now it's a joke

food came coverd in coffee went in the bin. Just eat provided a part refund even though all food was damaged. Absolute joke just eat going down hill in my opinion

BBQ sauce hasnt been put. last time hot chocolat was without chocolate

Terrible burger with a smear of sauce and one tiny pickle slice. Fries were undercooked. The only redeeming factor was the chicken.

All items received for once still cold although delivery was exceptionally fast

McDonald's must mess up 50% of orders, it has to be the highest incompetent place to order from to guarantee all items received or to even receive your order. Missing sauces which you pay for !!!

food was so late it was freezing cold and had to go in the bin as I had to leave for work

lovely man who delivered it very polite.

WiFi not very good here always have issues with the McDonald's app

Food was absolutely freezing over an hr late and several drinks spilt

I asked on my burgers no onions but everyone of them had onions on the bottom buns

I would like a refund as we have not had are meal delivered, yet it says it is delivered on my order, i do not understand how my order came go to someone else when you are meant to give your order number, which no one else would know.

freezing cold, not edible. All went in bin

Food arrived late, no sauce arrived so money has been wasted, chips were cold and 2 of the 3 milkshakes had spilled all over

Food was awful pancakes were rock hard not edible one bit

food was cold couldn't put rap in to heat up as salad was in it so went in the bin you need hot boxes

NO SAUCE, COLD AND NO SALT ON CHIPS

Took over an hour to send out, food and coffee were cold by the time it got here. Standard for Sima McD's

I asked to edit meals politely in notes . All came ‘normal’ 2/4 kids ended up just having chips :( dogs got the burgers . Waste of time and money

Driver was polite and friendly. Greeted me with a smile.

Think the food come from the Antarctic it showed up with frost bite. Absolute disgrace

Third time straw has been missing

Very good and driver was very polite

Food was cold… why do I never learn! Mcdonalds stop letting yourselves down

items missing from my order, time wasted and paid for service charge! absolute joke

I think it's time to stop getting McDonald's. Food is always cold. Service is slow and every order is normally wrong. Delivery drivers always get priority these days too

Completely the wrong order. Someone else may have ended up with our food or it was mixed up in shop. Have started the process for a full refund.

food was delicious 😋 how ever my hot chocolate unfortunately split on my bed cos lid must not been secure enough.

The food quality was standard. Hope yous improve the quality to high. 🙏🏽

food was cold would like a fill refund please

I like how it's split into 2 now ,so no more climbing over Uber eats delivery men

I ordered a milkshake and it wasnt with my order

Payed for 2 sweet and sour dips and didn’t get them