Based on 2.805 opinions finded in 4 websites
Based on 2.805 opinions finded in 4 websites
Nº 366 in 437 in South Tyneside
Nº 9 of 13 American in South Tyneside
Opinions
delivery person was lost when he got here he started asking me for my internet connection I am disabled and live alone I didn't enjoy him knocking loud on my door asking me for the code I had already given him this is the first time I have not enjoyed the home delivery experience
John . 2025-03-30
MORE AT Just Eat
I west missing a double whopper burger in my order
Brian . 2025-03-28
MORE AT Just Eat
brilliant service delivered with a smile
John . 2025-03-25
MORE AT Just Eat
Kept changing time and come and it’s freezing and only 1 meal
Jackie . 2025-03-22
MORE AT Just Eat
the fries were cold abd onion rings were missed off
catherine . 2025-03-19
MORE AT Just Eat
bacon looked like it was cooked with a lighter,onion rings were rock hard,chilli cheese bites are magic
Michael . 2025-03-18
MORE AT Just Eat
Several missing items. No way of contact anyone for help. Won’t be ordering from there again as lost almost £10 in missing food.
Lynne . 2025-03-16
MORE AT Just Eat
Chicken costing far too salty this time. Fries and bun salad and mayo fine as usual. Cheese was meted out of sides and stuck in wrappers. Disappointing. Not usually disappointed usually eat in restaurant though.
Anne-Marie . 2025-03-16
MORE AT Just Eat
Had to heat it up but expected to have to, delivery was super efficient and really nice to have as an I can’t be bothered to cook but need to eat sooner rather than later food. Would definitely order again
Victoria . 2025-03-08
MORE AT Just Eat
Food arrived on time and hot and the delivery lady was polite
Verified Order . 2025-03-05
MORE AT Just Eat
Tastes much better than McD’s finally good to eat a burger that didn’t fall apart as I was eating it, could have been a tad hotter
Jeff . 2025-02-27
MORE AT Just Eat
Didn’t put small fries in for my child
Katie . 2025-02-25
MORE AT Just Eat
Chewy overcooked burger, fries tasted reheated, waste of money..
Andrew . 2025-02-20
MORE AT Just Eat
I far prefer BK to a Maccie D's and this place is great.
Andrew Wright . 2025-02-17
MORE AT Google
Always slow service which is a shame. I appreciate that cooked to order is good but 9 minutes wait from order to getting the food I am sure that they would be much popular if they had service as quick as McDonald's next door. I counted 17 cars being ordered or served in the 9 minutes I waited for 2 double whopper meals & only 2 cars behind me in a qué. I prefer the Whopper to a McD any day but the service at BK is so slow & the chips are always warm rather than hot. Still this is as they say "it is what it is" & it's up to BURGER KING to get it sorted, which is unlikely as they have been this way for at least 5 years! Shame.
Philip Dudgeon . 2025-02-16
MORE AT Google
great service delivered with a smile
John . 2025-02-13
MORE AT Just Eat
Arrived late, cold and missing 1 burger
Jonathon . 2025-02-08
MORE AT Just Eat
could you tell me where is my food or give the right number so I could call you as I have not got it and want it now thank you
Catherine . 2025-02-07
MORE AT Just Eat
I am missing part of my food order
Zoe . 2025-02-07
MORE AT Just Eat
Always said If you want a good burger then you got to go see the king, which I stand by as long as the staff can get your order right, last 2 times wanting a triple whooper meal 1st time was only given a double the 2nd I ended up with a double bacon cheese, think the king needs to stop hiring jesters 🤔
GRW 1984 . 2025-02-07
MORE AT Google
I waited over 2 hours and the time kept being pushed back. The app is now showing my order as delivered at 8.40pm. Firstly, I still have not received it and secondly, it is only 8.28pm now.
Kirsten . 2025-02-03
MORE AT Just Eat
paid for extras. didnt get them. odd how theres always less, never more
Derek . 2025-02-02
MORE AT Just Eat
food was piping hot and tasty what more can you ask for
Gerard . 2025-02-02
MORE AT Just Eat
Bacon was not cooked. Food was squashed and the price was ridiculous for what I received
Samantha . 2025-01-31
MORE AT Just Eat
Poor services from staff. Fries were fresh but burger cold, tired from travelling for work and didn’t raise issue due poor staff service.
Arrun singh . 2025-01-29
MORE AT Google
The food was cold, no bacon on the burger
Andrew . 2025-01-25
MORE AT Just Eat
missing 2 capri sun and 3 boxes of chips only half full.
Gemma . 2025-01-21
MORE AT Just Eat
So much nicer than McDonald’s like innitttt? Mc D fries are like skinny wet soft mulch compared to the BK fries I got. They were hot first of all, Mc D never are, crunchy on the outside and really tasty. Burgers are miles better as well, opted for a big king little king deal so two burgers, two chips and a side and got it all for less than £15 inc delivery and service fees. Lovely.
Vincent . 2025-01-05
MORE AT Just Eat
Chicken burger rock hard over cooked and cold , both of them
Kelly . 2025-01-04
MORE AT Just Eat
Food was cold when arrived had to re heat
Matty . 2025-01-02
MORE AT Just Eat
I paid over £32. The food was cold, congealed and not edible therefore not fit for purpose and not as described or advertised.
MISS . 2024-12-30
MORE AT Just Eat
Food was terrible will not order from there again
Gemma . 2024-12-27
MORE AT Just Eat
Food was cold when it arrived, also for what we got was not worth the money, the double cheese burger was tiny and fries only got a few.
Angela . 2024-12-26
MORE AT Just Eat
freezing cold and no onions no tomatoes
Dale . 2024-12-26
MORE AT Just Eat
Good fast service, good quality food, staff were very friendly and created a good atmosphere
Grace McMahon . 2024-12-22
MORE AT Google
food was cold and missing item, unsure is this was due to the 3 hour wait from just eat or the restaurant itself.
Kyle . 2024-12-21
MORE AT Just Eat
Food was cold when arrived drink was also warm
Matty . 2024-12-21
MORE AT Just Eat
Not bad but they always forget something. Its not hard to complete an order
Michael . 2024-12-21
MORE AT Just Eat
It was cold and chips were hard and part of order was missing
Karen Edwards . 2024-12-20
MORE AT Google
Ordered a big order food arrived late and was missing a whole order when I contacted them they said nothing they could do about it I won’t be ordering from here again as their customer service was poor
Kimberly . 2024-12-18
MORE AT Just Eat
On time everything ordered was there but food was cold.
Ryan . 2024-12-15
MORE AT Just Eat
I waited over an hour for my order before it was even on its way. Thankfully they got here quick once in the road.
Maddison . 2024-12-14
MORE AT Just Eat
Amazing customer service, food was quick and hot. Will definitely be going back.
Rebecca . 2024-12-13
MORE AT Google
Waited over 3 hours and food didnt turn up. I kept my son up late waiting for his food which never arrived. Absolute joke of a service
Jamie . 2024-12-11
MORE AT Just Eat
same driver so so rude & food cold again
Hellen . 2024-12-06
MORE AT Just Eat
always missing order items. this time 9 chicken nuggets and a sugar free monster. when you spend 60 quid every week, would expect the order to be right!
Alan . 2024-12-06
MORE AT Just Eat
Del was fine did not enjoy burger too dry
Sharon . 2024-12-04
MORE AT Just Eat
Excellent food and speedy delivery estimation. Delivery rider was very warm, friendly and on time - absolutely brilliant service. Thank you.
Samantha-Rose . 2024-12-01
MORE AT Just Eat
no sweet chilli sauce but meal was good quality
Vicki . 2024-11-30
MORE AT Just Eat
Slush was quarter full just ice no colour in flavour actually laughed
Stuart . 2024-11-24
MORE AT Just Eat
Kids burgers boring nout on them no pickle
Michael . 2024-11-23
MORE AT Just Eat
took an hour to get here absolutely appalling food was cold too
Josie . 2024-11-23
MORE AT Just Eat
Order was delivered hot, fresh and delish. 10/10 would order from da King again
Emily . 2024-11-20
MORE AT Just Eat
1 hour and 20 minute wait. Food stone cold.
Tim . 2024-11-17
MORE AT Just Eat
didnt even give bottle of coke that paid extra for
Andrew . 2024-11-17
MORE AT Just Eat
Missing an item on a meal, cannot get a refund for just the missing item just for the whole meal. £3 lost!!
Julie . 2024-11-15
MORE AT Just Eat
Courier was at vendor location - after picking up order - for at least 12 minutes. Subsequently, food was cold on arrival and needed re-heating. After spending nearly £30 on 2 burgers - that is unacceptably poor service.
Graham . 2024-11-09
MORE AT Just Eat
Great food and service as usual.
Dean . 2024-11-08
MORE AT Just Eat
Ordered 16:30, delivered 18:20. no fault of the delivery driver, poor guy was at the place waiting for over an hour.
Paul . 2024-11-07
MORE AT Just Eat
The delivery driver was spot on very polite
Harry . 2024-11-07
MORE AT Just Eat
Wrong food. Everything was cold. Terrible.
Chris . 2024-11-05
MORE AT Just Eat
Terrible burger, I asked for extra cheese and bacon and it didn't come with anything other than mayonnaise. Not to mention the size of the burger which wouldn't satisfy a 5 year old.
Cleber . 2024-11-03
MORE AT Just Eat
Good delivery service & tasteful meal
Rio . 2024-11-03
MORE AT Just Eat
My Ben & Jerry’s ice cream was missing
Richard . 2024-11-03
MORE AT Just Eat
the food was unedible, I ordered 2 burgers and 2 chips for me and my son and all of it was unedible, the driver was late but I didn’t want to cause an issue but then the food arrived and was covered in the sauce I ordered as both pots had burst.
charlie . 2024-11-02
MORE AT Just Eat
Really tasty, delivery rider a nice guy
Derek . 2024-11-01
MORE AT Just Eat
Took 1 hour 40 minutes to get 1.5 miles up the road absolutely shocking and it was so cold
Alan . 2024-10-31
MORE AT Just Eat
my order was very late food was freezing
Charlie . 2024-10-30
MORE AT Just Eat
1 item missing and all food cold.
Tim Mensley . 2024-10-27
MORE AT Google
1 item missing and all items cold.
Tim . 2024-10-27
MORE AT Just Eat
Be a good look if a cold drink ever arrived actually cold.
Gav . 2024-10-21
MORE AT Just Eat
piping hot delicious as always 10 out of 10
Caroline . 2024-10-21
MORE AT Just Eat
it never showed up they kept putting the delivery time back, I had my kids food in the order and now I can't even go somewhere else to get their food.
Kyle . 2024-10-20
MORE AT Just Eat
Cold food delivery rider demanding the delivery code not be ordering againg
Gary . 2024-10-19
MORE AT Just Eat
Great hot food, I ordered the chicken royal with loaded fries - got served by I think the manager (called Donna), she was very friendly and knowledgeable.
Tom Dover . 2024-10-16
MORE AT Google
arrived very quick. food was hot and lovely
Carol . 2024-10-13
MORE AT Just Eat
Driver stated he was at the restaurant for over 45 minutes however restaurant said he wasn’t, I went and collected my food myself and the driver then knocked at my door nearly 2 hours after placing the order and demanded the code. Unprofessional
gem . 2024-10-12
MORE AT Just Eat
food cold incorrect drink and can had hole in it
Ian . 2024-10-12
MORE AT Just Eat
driver refused to hand order over as I didn't have a code. I want a refund and will dispute the payment with my bank.
Jen . 2024-10-10
MORE AT Just Eat
Ehmmmm was delivered in 4 minutes……and was not delivered. Sure it will be from dominoes but just eat is awful. Lateness is based on their lying time 😎
Michael . 2024-10-08
MORE AT Just Eat
What a great place lovely staff will definitely be back
Peter Arthur . 2024-09-26
MORE AT Google
Friendly staff members, fast service and the food always comes out warm unlike McDonald’s over the road who give you cold food and don’t give you the food at the drive through after telling you to park up.
Aaron . 2024-09-20
MORE AT Google
Really nice friendly delivery drive , food is hot and cooked very well
Jennifer . 2024-09-19
MORE AT Just Eat
Waited ages and then they turn up with stone cold food, charged £30 for 2 whopper meals and they come with bottles of coke rather than out of the machines. Was cheaper in the airport and miles better, total joke don’t waste your money!
CRAIG ANDERSON . 2024-09-16
MORE AT Google
great service from the staff, served quickly, vegan royal lovely as always :)
elliot wright . 2024-09-13
MORE AT Google
just the food came cold so must of made it before the delivery driver even when to the shop
Mason . 2024-09-13
MORE AT Just Eat
My order hasnt even been delivered
Jordan . 2024-09-08
MORE AT Just Eat
wouldn’t recommend, this is the second time items have been missing from the order.
Lisa . 2024-09-07
MORE AT Just Eat
My order was missing 7 pounds worth of food
Sidney . 2024-09-02
MORE AT Just Eat
Good service, food was nice and fresh cooked. Nice, friendly staff on the drive through.
Glenn Young . 2024-08-31
MORE AT Google
delicious as always and fast delivery
barrymalloy . 2024-08-29
MORE AT Just Eat
no food delivered and saying it was delivered
Michelle . 2024-08-29
MORE AT Just Eat
Despite coming in just before close, service was fast, food hot and if I heard correctly, James who served me went above and beyond, on 27.08.2024
Costas Hadjikakou . 2024-08-27
MORE AT Google
All excellent. Manager excellent
Mick Johnson . 2024-08-25
MORE AT Google
Food was absolutely disgusting and vile
Fern . 2024-08-24
MORE AT Just Eat
Clean, fast service, friendly staff.
JBH . 2024-08-22
MORE AT Google
Missing drink even tho I asked the driver !
Terri . 2024-08-18
MORE AT Just Eat
Drive thru was a little narrow but was manageable. Man on speaker was very pleasant and was served quickly. Food was hot and tasty with the perfect amount of salt. I usually ask for extra just incase but didn't need to use them. Will visit again.
zJEZUSz . 2024-08-17
MORE AT Google
Very helpful and friendly staff. Food was lovely and fresh.
Kaitlin orf . 2024-08-17
MORE AT Google
chips were freezing cold and inedible. The burger I had to heat up in the microwave
Fiona . 2024-08-16
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North East
16958 Opinions
Ordered on the app for delivery, delivery never came, went down to pick it up, the order hadn’t even been sent out. Got the order home & it was freezing & also box of 20 nuggets were missing, rang the restaurant & was told nothing they could do & to contact customer service on the app, it’s an absolute joke trying to contact them, normally don’t complain but this is the second time this has happened. I won’t be ordering again. AVOID ordering on the McDonald’s app
11 Opinions
I visited again to try the month’s Indian special burger. Firstly the service is fast & and the food is really hot. The menu has a good range of options and add ons. The staff are really friendly and helpful. Inside is always very clean and I like the menus being so large on the wall. The Indian burger had their homage brioche bun which was fluffy , tikka fried chicken which is a game changer, masala sauce, smashed onion bhaji which was full of flavour and a mint sauce. Mango chutney tenders on the side and tasty fries. All for less than £18 you just can’t go wrong. They have their homage brioche normal menu which is amazing value for money aswell.