Based on 12.648 opinions finded in 4 websites
Based on 12.648 opinions finded in 4 websites
Opinions
Staff was tooooooo slowwwwwww…. No one bothers even manager was . I ordered and they said we are working it will take little time…. I ordered just only 2burgers and took more then 30 mins
Janmeet Sandhu . 2025-03-22
MORE AT Google
Don't go there in the morning, they still sleeping and service is so poor !
Marlena Kowalska . 2025-03-22
MORE AT Google
Another dinner ruined by McDonald's Alder Rd !! It really can't be that difficult to fulfil a delivery order without leaving something out can it? The food that did arrive was stone cold !!!! I will NOT be using this 'restaurant' again and would advise you go elsewhere too. Oh and to the staff that can't get an order right, I can't help you with difficult tasks like shoelaces or reading a clock with hands on it but a tip for orders .. count the number of items on an order then the number of items in the bag, if they match happy days !!!!
Richard . 2025-03-22
MORE AT Google
Only a small McDonald's, but very nice inside. At lunchtime, the place was packed, very busy. So, It took 10 minutes to get my order. Am the only one, but the burgers have halved in sizes.
Hug Dealer . 2025-03-20
MORE AT Google
Great breakfast brought to my car.
Peter Piotrowski . 2025-03-18
MORE AT Google
Absolutely useless. Order was wrong tried to be civil and call the restaurant to make it right and no one answered not even once.
Laurence Muir . 2025-03-03
MORE AT Google
Worlds worst McDonald’s, slowest service and ALWAYS is missing items when they ask you to park in the damn car park. How can a McDonald’s not have a cheeseburger just sitting there ready? Madness
Tom . 2025-03-02
MORE AT Google
In the last few months, I have placed a few orders through the app for delivery and unfortunately most of the times items were missing. Every time I was refunded but that doesn't make up for missing that meal...if you place another order you must pay service and transport again, customer is the looser, big brand makes billions in profit, same old story.
Cristian Ciuraru . 2025-02-25
MORE AT Google
Ordered delivery through Just Eat. Items were missing and the food was cold. The little cheese burger patties always taste burnt and said burgers are very dry. Really never good from this place. Would definitely not recommend.
Richard Cunha Swanepoel . 2025-02-25
MORE AT Google
They rarely get the order correct in this drive through
Nigel Parker . 2025-02-24
MORE AT Google
Do not count on the opening hours. Closes earlier than stated very often. Drive thru closes even earlier.
Chris Bratherton . 2025-02-23
MORE AT Google
Order screen broken, asked the man in the window what my order was. I corrected a mistake asked to confirm and they still got it wrong. Missed 2 items and messed one up.
Sam Pryce . 2025-02-23
MORE AT Google
My big mac was cold after waiting quite while.. chips were under cooked abit disappointed aa someone recommended this place
Sonya Kennedy . 2025-02-22
MORE AT Google
paid for quite a bit ordered to take home to boscombe as was on the way home but noticed they forgot a portion of our order which we paid for and now they have taken our money for food we paid for which we didn’t get
Arra Yasin . 2025-02-22
MORE AT Google
The service here seems to get slower every time I visit. It doesn't matter whether you go through the drive through, pre-order or order in the place. I've never got my food at the drive through window and always have to pull up or, more likely, circle the car park. They did have milkshakes today though.
Claire McDonald . 2025-02-16
MORE AT Google
Absolutely disgusting, only went as had grandkids, no wonder most kids are obese with behavioural problems, never again
simon wheatley . 2025-02-16
MORE AT Google
Can't be bothered to rate this place again. Worst McDonald's I have ever been to.
Ross Williams . 2025-02-11
MORE AT Google
Fish fingers were like rubber. No sauce in the burger and chips were cold. Very disappointing especially when you have to sit in the car park for the food for 20 minutes
Charlotte Hannen . 2025-02-10
MORE AT Google
The food came all messed up and it took more then 16 minuted for a breakfast wrap and 2 flat bread
davi faria (grylo14) . 2025-02-10
MORE AT Google
Order 87-When arrived the food was stone cold, one of the Coca-Cola's completely spilt inside the bag. Why did the driver feel it acceptable giving a dripping bag? Before opening the bags we had to clean the kitchen worktop due to the sheer mess. 3 medium chips were provided when we ordered large, no sauces with 20 nuggets and the burgers were poorly assembled and had collapsed when we opened the boxes. All in all dreadful value for money and a really disappointing experience. Shame on you!!
hesta s . 2025-02-08
MORE AT Google
very fast delivery, polite service by courier.
tracey . 2025-02-07
MORE AT Just Eat
Decent one. Very good service as well. Thank you!
NRG . 2025-02-07
MORE AT Google
Just really cold no straws and chips were t covered or wrapped up
Corbin . 2025-02-04
MORE AT Just Eat
The courier never looks at the Pin drop location and always goes to the wrong building first. It is very frustrating!
Paul . 2025-02-03
MORE AT Just Eat
Took nearly an hour to get a McDonald’s delivery. Pretty poor
Jon . 2025-02-02
MORE AT Just Eat
My food was soggy and cold and I had items missings from my order not to impressed as I spent nearly £50 on it
Tazmin . 2025-02-02
MORE AT Just Eat
I live a couple.of minutes away. I waited for about 50 minutes, the food was freezing cold on delivery, soggy chips. All went in the bin
Helen . 2025-02-02
MORE AT Just Eat
chips were warm burger was cold otherwise ok
Kate . 2025-02-02
MORE AT Just Eat
Delivery driver spilt four drinks all over the food you’re not happy
Darren . 2025-02-02
MORE AT Just Eat
Never even got the order items missing , absolute joke they need dissolving!!
Nicola . 2025-02-01
MORE AT Just Eat
Felt like the food was cooked last night, reheated today and then delivered to us. Not good!
Cristina . 2025-02-01
MORE AT Just Eat
Placed the order at 6.25pm, was supposed to be delivered between 7pm & 7.20pm, it eventually arrived at 8.10pm. I had to call the restaurant twice, once to find out where our order was & again to find out why our milkshakes were missing! The food was cold, very poorly prepared (the burgers looked like they'd been thrown together) & we got water, not milkshakes. Apparently the milkshake machine was working at the time I ordered but then wasn't by the time they came to complete my order!
MICHELE . 2025-02-01
MORE AT Just Eat
arrived cold, burgers lost shape and cold to push meet back into bread, chips soggy and inedible.
Alicia . 2025-02-01
MORE AT Just Eat
Couldn’t find my address food cold on return also spend over £20 get 6 nuggets free but submitted to my bill ?
David . 2025-01-31
MORE AT Just Eat
food was cold and just chucked together
Sharon . 2025-01-31
MORE AT Just Eat
Feed up with ordering from branksome and items being missing how can you get orders so wrong when says on the bag what should be in there
Gemma . 2025-01-30
MORE AT Just Eat
Very enjoyable and will do it again soon
Lynda . 2025-01-30
MORE AT Just Eat
half the order was missing did not receive 9 chicken mcnuggets, also no straws or dips absolutely appalling
Steve . 2025-01-30
MORE AT Just Eat
Not one of the nicest McDonald's, but ok for pit stop
gwen griffiths . 2025-01-30
MORE AT Google
Poor, chips cold and food missing
Gayna . 2025-01-29
MORE AT Just Eat
The delivery driver can’t drive and is very slow
Charlie . 2025-01-28
MORE AT Just Eat
food great ,delivery quick and driver wonderful however restaurant forgot to pack dips and straws
daren . 2025-01-28
MORE AT Just Eat
Missing apple pie and grilled chicken wrap ordered but crispy arrived!
Nicky . 2025-01-28
MORE AT Just Eat
ORDER DID NOT ARRIVE AND DRIVER TOOK THE ORDER OUT OF THE SHOP B UT IT FIF NOT GT TO US THIS IS NOT THE FIRST TIME ITEMS OR AN ORDER HAS GONE MISSING THATS THE TROUBLE WITH FOREIGN FRIVERS WHO GET LOST OR DONT CARE
Gary . 2025-01-28
MORE AT Just Eat
no order arrived very disappointed
Robert . 2025-01-27
MORE AT Just Eat
Bit of a wait, felt like all the delivery drivers had priority over the 8-10 customer's waiting for food....having said that our burgers were nice and fresh.
KEVLAR PRODUCTIONZ . 2025-01-26
MORE AT Google
Always missing something. This time straws and dips. Fries were just about warm, Big Mac poor
Nick . 2025-01-26
MORE AT Just Eat
the hot chocolate was coloured hot water and tasted nothing like a hot chocolate and both bacon cheesy flatbreads were sto e cold please can I have a refund on them many thanks
Darren . 2025-01-25
MORE AT Just Eat
Ordered a triple cheeseburger, got a double
Dan . 2025-01-25
MORE AT Just Eat
It's mcdonalds, what more can I say. Fills a hole when I'm desperate
Karlene Roper . 2025-01-25
MORE AT Google
food was cold and left waiting more then an hour
Nathan . 2025-01-24
MORE AT Just Eat
Drinks we’re not sealed and had spilled all over delivery drivers bag!
Clive . 2025-01-24
MORE AT Just Eat
Food could have done with being a bit hotter but we all ate and enjoyed it. Chocolate milk shake was the best one I’ve had for ages
Jennie . 2025-01-23
MORE AT Just Eat
Super friendly and extremely efficient team here! I was made to feel valued and was treated like royalty, absolutely superb, never known a McDonald's to have staff as incredible as they have here! The female manager is a delight to behold. She is relentless in her delivery of timely, faultless, first class customer service! 10/10, AMAZING! THANK YOU FOR MAKING MY DAY!
ian davies . 2025-01-23
MORE AT Google
The complete wrong order im so not happy about this
Toby . 2025-01-19
MORE AT Just Eat
all drinks and the 'happy meal' were missing from my order. Family dinner was ruined by this pathetic company.
mark . 2025-01-19
MORE AT Just Eat
It’s a McDonalds so met expectations. Breakfast McMuffins at best warm
Ross T . 2025-01-19
MORE AT Google
This really isn't fast food at this outlet. Limited parking and always full of delivery riders, so expect a wait at any time of day.
Anya Chapman . 2025-01-19
MORE AT Google
1hr from order to delivery - estimate kept getting later and later despite requesting a specific delivery time. Food just slapped together, not very tasty. Lid not secure on coffee, surprised it didn't go everywhere. Driver was lovely but overall not a great experience.
Kerrie . 2025-01-18
MORE AT Just Eat
Cold and no pickles in the cheeseburgers!!
Nicky . 2025-01-18
MORE AT Just Eat
poor service today. ordered at 16:30 for a 5:15 delivery, to make sure the kids weren't saying they were hungry. was finally delivered after 18:00, poor little girl was very hungry by then
Derick . 2025-01-17
MORE AT Just Eat
The worst McDonald's my family have ever had. FRIES BARELY cooked limp and cold hard to digest they were not large meal amount either, burgers couldn't call them warm. This restaurant used to struggle getting orders correct they now barely cook the food
Darrel . 2025-01-17
MORE AT Just Eat
I order from here quite frequently and food seems to be consistently bad i now go out of my way to go to tower park McDonalds as the food quality is significantly better not only this the last 6 times i have been i have been asked to park in there car park which is complete and utter chaos after an extensive wait you get food that quite simply does not meet the standard i will not be using this site in the future instead i will be using tower park.
billy sands . 2025-01-16
MORE AT Google
chips were stone cold and my dips were missing
Lauren . 2025-01-13
MORE AT Just Eat
we waited 1h 20min for our food. it was stone cold when it got here.
Ramona . 2025-01-13
MORE AT Just Eat
Wasn’t the order I brought wrong order.
Jodee . 2025-01-11
MORE AT Just Eat
Ordered Big Mac with no sauce and it arrived totally plain with nothing else very disappointing
Stephanie . 2025-01-10
MORE AT Just Eat
food was fine but driver was driving round half out town trying ot deliver. was rude to us on phone and kept hanging up. Justeat comped just £4 of our order for all the food being cold
zoe . 2025-01-08
MORE AT Just Eat
food was freezing cold the bag it came in was cold terrible 😩 never again
Arron . 2025-01-08
MORE AT Just Eat
Somehow this McDonalds always manages to forget part of the order, on a good day just the dips but usually a main part of the meal. Just awful.
Sarah . 2025-01-07
MORE AT Just Eat
we were told that it would be with us by 8.15pm and didn't arrive until 8.50pm, even though the receipt on the bag said it was made at 7.50pm. The food was stone cold also by this point
ricki . 2025-01-07
MORE AT Just Eat
I ordered a double sausage, egg muffin meal had it delivered all well and good went to go have the sausage egg McMuffin to find the egg inside my mouldy/gone off it was horrible
Shan P . 2025-01-06
MORE AT Google
stone cold. chicken burger not cooked properly either.
Lena . 2025-01-06
MORE AT Just Eat
Chips cold & hard. Drink had no ice which makes me think its been sat there a while. Burger cold with extra lettuce on top
Amanda . 2025-01-04
MORE AT Just Eat
Had wrong drink bag delivered but had the correct receipts was confused about that and a little disappointed but delivery was great came early, food was still warm, nice friendly driver.
Jaymeeleigh . 2025-01-03
MORE AT Just Eat
excellent this, order all correct ty
Mrs . 2025-01-03
MORE AT Just Eat
always cold always late always missing items
jason . 2025-01-02
MORE AT Just Eat
Chips cold. One unhappy child as no straw and firgot his sauces. Is it really that hardcto get a order right!
Sara . 2025-01-01
MORE AT Just Eat
Every part of the order was wrong. Requested no cheese on my cheese burger as i am allergic to their cheese but cheese was still added. missing cheese dippers (only had 8 in the box) it all came cold.
harry . 2025-01-01
MORE AT Just Eat
order came over an hour late , chips uncooked , and generally items where soggy and not appetising. One of the worse take away meals I had
Alexandru . 2025-01-01
MORE AT Just Eat
Ordered at 5:20pm, food arrive COLD at 8:32pm in the bin it went!
Kelly . 2025-01-01
MORE AT Just Eat
I ordered a large mcplant meal with cheese melts I received large mcplant meal with a cheese burger. 3/4 of the drink had spilt everywhere.
Lisa . 2025-01-01
MORE AT Just Eat
Very quick and very tasty! Thanks...
Jessica . 2024-12-30
MORE AT Just Eat
food was cold and no dips delivered
Caroline . 2024-12-30
MORE AT Just Eat
food is good (for once) but you keep making mistakes with the drinks. we only received one drink with this order but should have been two
Ross . 2024-12-29
MORE AT Just Eat
much better delivery process. thank you
sonja . 2024-12-28
MORE AT Just Eat
Can never get an order right! Always missing half of it
Gemma . 2024-12-28
MORE AT Just Eat
got cold.food so they give me £1.32p refund what a joke awful
Susan . 2024-12-27
MORE AT Just Eat
food was cold so much so the chips were hard threw them away
Shaun . 2024-12-27
MORE AT Just Eat
it was nice i really recommend it 👌
Christine . 2024-12-27
MORE AT Just Eat
sadly all my autistic son got was literally 2 burgers shoved between 2 slices of cheese. where is the burger roll ??
lisa . 2024-12-27
MORE AT Just Eat
Got parked up to wait for a cheeseburger and chicken mayo for over quarter of an hour for it to come out luke warm, don't know what they're doing in there but they definitely aren't working
billy wright . 2024-12-26
MORE AT Google
This one always forgets things in an order. it's usually just some sauces, sometimes it's entire parts of an order that are incorrect. This time I've been refused a refund for the items I paid for when they didn't arrive. I've ordered form them many times, and more often than not there's been an issue. This time it's not being rectified. Support has ignored my very reasonable request for refund. Leaving a salty review is my last resort. Don't bother.
Jenny . 2024-12-26
MORE AT Just Eat
This is the second order that we have made to McDonald’s tonight, two different locations and neither could get the order right. I have just finished a 12 hour care shift and would have liked to eat tonight, doesn’t look like that’s going to happen.
Jo . 2024-12-24
MORE AT Just Eat
although the driver was very polite the food was stone cold
Lucy . 2024-12-23
MORE AT Just Eat
Late delivery and cold food. Threw most of it away.
Glenn . 2024-12-23
MORE AT Just Eat
they didn’t give me a bun on my burger happy meal with a cheeseburger a medium meal a Coke
Troy . 2024-12-23
MORE AT Just Eat
Cashier serving on the drive through this morning looked so miserable you could tell she didn't want to be there anymore than I wanted to be there. But she needs cash and I need fast food so... A smile wouldn't go a miss Update: just been back and now serving cups with paper lids. Feels like I'm drinking through a toilet roll 🤢
Sam . 2024-12-23
MORE AT Google
Fries near cold and soft burgers luke warm
Darrel . 2024-12-22
MORE AT Just Eat
Constantly muck up my order or forget something.
jennifer . 2024-12-22
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1484 Opinions
Food was cold and the ice cream I ordered was missing. Driver said he had been driving around the block for 10 mins. For some reason the map seems to send the drivers to the back of our house!
4700 Opinions
Never busy which makes a quick drive thu pitstop a breeze
501 Opinions
Place is alright, staff seemed friendly enough, some customers in there were obviously regulars. It was my first visit there as I was staying with family, locally, and the usual fish & chip shop was closed. I ordered 2x plaice, 1 x haddock & chips. The fish was all fresh cooked while I waited. The haddock was fine. The plaice was truly awful. Basically, two bits of battered fish skin. Hardly any actual fish on either bit. Really bad. The chips, despite an advert on the wall claiming them to be new and thicker, were mainly just crispy bits....the stuff you can't actually get a fork in. Overall, a disappointing waste of money. I'll never go back. I suggest you don't either.