McDonald's in Rotherham

McDonalds has got worse every year. I can remember using McDonalds when there were 4,5 and even 6 servers dealing with customers. Now it's all order and pay on screen, then wait in a crowd of other customers for your number to come up, then get your stuff and look for a table. It's horrible. Now other places like Tesco cafe have machine ordering. Very difficult if you want to adjust your meal or you have an allergy. Ultra processed food in an Ultra Processed customer experience. I suggest LIDL for Aberdeen Angus burgers, Pretzel buns, Deli mustard and a jar of sliced pickles. Lidl frozen fries are great in oven or air fryer. Do it yourself for a much better, healthier meal.

Always lovely staff. Only issue has been bitter coffee.

Incredibly slow service even when it’s not busy, cold food and miserable or even rude staff more often than not unfortunately. Occasionally come across a few cheery and pleasant people at the window and all credit to them - it feels like a treat when you get them, but few and far between sadly!

NOT FIT FOR CONSUMPTION. I'm embarrassed to be leaving a review for McDonald's due to the obvious nature of the food they serve in any case. BUT, the food served at this outlet is simply not fit for consumption, I wouldn't give my dogs anything that we purchased through the drive through. How the General Manager allow cold food to be served at a drive through is beyond comprehension. The manager should be summarily sacked, and the owner should lose the franchise! ***Simply Disgusting***

best McDonald’s around in so pleased with the staff

Yet again we get home and a meal missing but yet paid for, it seems to be everytime I go here, Staff can't get orders right. 1 unhappy child now crying cos no meal in bag ! Absolutely fuming. Spent 35 pound and half of order is missing😡😡😡

Ordered online and more then half of the order wasn’t delivered rang and they said it’s not there problem it’s not on at all

Foods stone cold, service is terrible, Theirs no manners or capability here at all. Never get the order correct or cooked on time if it's cooked at all. They need the certificate checking and trained of to cook

Rude ignorant staff. Brought my food over to the counter. I pointed out it was meant to go. Just to be given the attitude "yeah and". Just for myself to have to point out. give me a bag then. You also have 30 orders on the screen with several staff stood around gossiping. My daughter went back for ketchup to go just to be completely ignored when she tried to get their attention. Went home to find cheese bites missing. Extra bacon missing. Given chicken nuggets instead of chicken selects, which chicken selects is double the price. Useless place. Update: stood here for a drink with about 30 deliveries on the screen and staff just stood there making boxes

Hopefully this place goes under new management and gets the machines the public deserve newbies there constantly not a brain cell to share between em if it’s not McFlurry macheine broken it’s coffe macheine the hot chocolate looks and taste like dirty water cause they can’t be botherd to fill the coco powder up what’s goin on up there never get a responses

The wrong order was delivered and the driver just shrugged his shoulders and left. I haven’t even got a refund. Shocking as the food delivered was not for a vegetarian therefore straight in the bin

missing Minecraft toys on 2 meals

Did recieve any sources what i ordered 2nd time its happened now

Food was late cold and items missing

Burger fell apart chips in the bag ordered 3 cokes 1 was all over bag saw it dripping when he got out the car and still passed it me

Too good to be true after a couple of correct orders, back to normal. Around half the order missing. The incompetence of this restaurant is astonishing. Shame it's the only one we can order from. Very poor again and some hungry kids

Unable to eat as it was all cold and didn't send sauce

number of items missing, this is a regular occurrence... utterly disappointing

food was cold due to been late

all the food was cold, mid eating my burger and i pull a sheet of paper out with it.

never turned up and was marked delivered.

Forgot something from my order

Time on order kept moving back, which ticked down to 8 mins, then reset on to 15mins, this continued until food was delivered. When we received the meal it was cold and had to be reheated in the microwave.

Order was delivered to wrong address. We didn’t receive this food. So I’m am now £15 out of pocket. I have requested a refund but won’t hold my breath. I have a code on my order so why has this been delivered to the wrong address. Absolutely ridiculous. Also a photo should be taken so I would like to see this evidence. I also have ring door and cctv to prove I have not received my order. I’m absolutely fuming

Food was cold got my order wrong really annoyed

They did not include the collectable from the order.

Took more than 1 hour to be delivered

It was rubbish didn’t even receive my food will not be ordering again

delivery 30 mins late. food flat cold. milkshake overfilled with flavouring, borderline undrinkable. Worst McDonalds ever.

Great delivery . Thanks to the driver

Drink had spilled all over in the bag so was left without one not happy

Terrible. You delivered totally the wrong order.

always forgets stuff will never be ordering agen

Food was freezing and not edible

It is what it is .... its McDonald's..... but expecting customers to be mind readers .... slamming down your order number on the desk and not calling it ... isn't brain surgery! Best thing about the visit was for the first time in the history of any McDonalds the fries where cold ! Shocker lol

Ordered a delivery item incorrect. Last time I ordered from this restaurant was last year and an item was messing. Never ordering delivery again.

the food was freezing cold when arrived, don't understand what went wrong as delivery was showing on time then ended up being 20mins late. not very good when it costs so much for delivery.

the best and fastest delivery courier, thank you

Took a lot longer that stated and when finally arrived when the driver arrived he took long to get out of the car and deliver the food as he was finishing smoking. I need to call for him in the street as he could not find the address.

Was deylayed 3 times didn’t come till half 8

Drinks only three quarters full

One of the meals is completely missing.

It was late and cold it all was too cold too eat the lot got put in the bin

Would give them zero stars if I could. Ordered online & our main burger was missing, how can it be hard to read a receipt and check the order going into a bag? We complained to Uber to be told they wouldn’t refund us as it’s not in their policy ‘this time’ but gave no explanation why. Basically took our money for nothing. Won’t be ordering again as it’s not the first time!

Food was that dry my daughter could feel it dragging down her neck! Chips were like hollow cardboard!! I’m done ordering from here!!

forgot the share box I ordered and it's stamped on the lid if my burger box no pickles.... guess what I found.....

always on time.. excellent service

Cold food sat in restaurant for over an hour as confirmed by the staff at McDonald's when we called due to drivers not showing up disgraceful

ordered Mc Flurry it didn't arrive AGAIN!!!!! if reported nothing happens as usual

didnt send happy meal been refunded however I now have to pay delivery fee again and my child is upset as he hasnt got his tea and has to wait another half hour which will be 1 hour in total from original order where rest of food arrived cold.

my food hasn't turned up even though it says delivery .. and no number to ring

Great delivery great driver recommend

Food was warm, on time and order wasn't missing anything

wrong drink delivered. strawberry shake ordered coke delivered

the food cold and the bag was split open not good

for last few times ive ordered they has always been something missing. today 4 burgers and a big mac missing. wow!!!

stone cold food drop chip break my floor i ha

the assistant manager Luke has called and confirmed the delivery driver ate our mcdonalds order which had to be done and sent out again causing this to be late and an item missing

Forgot one of my milkshakes and food was cold unfortunately

Food always arrives cold and the tea was freezing

Cold everything was cold looks like it was cooked as soon as ordered but had to wait for a delivery driver. It would have been warmer from the fridge.

Fuming driver dropped it all and told us it’s not his problem our food on floor and nothing to eat

Very disappointed. Late order and cold.

ordered at 6.58pm, it finally arrived at 8.06pm, after it being told it would be a 25min wait . everything was cold to the point of being unedible, some items well most items was missing, not happy at all,

food was stone cold, one entire drink had been tipped over in the bag and was handed to me leaking through the bag. mcflurry had no topping whatsoever

food was freezing and two burgers were missing. delivery estimated time was changed 5 times

horrible experience , there was only a small apple pie despite 2 bags . one filled with tissue . horrible horrible

I ORDERED £73 ORDER LAST NIGHT, AND IT NEVER TURNED UP, I WANT A REFUND

Meal was stone cold when arrived

Order missing items again absolutely terrible at cortonwood

ordered a plain big mac came notnplain even though the box sticker says plain

I would never do this again you gives me wrong order

Foods come cold time kept getting changed

Didn’t send the Big Mac for the Big Mac meal. Offered a refund but not like we can eat a refund is it. No offer of a replacement

Items missing had to go with out meals

2 bottles of water I payed for 2 milkshakes

Never an issue, except sometimes it can be a little cold, but itherwise, order is always spot on

first time ever i got everything thank you

I ordered a mc crispy chicken meal and they sent me a spicy mc chicken meal and it was that spicy it burnt all my mouth i told my grandson to try a bit and it burnt his mouth over this my meal had to be put in the bin si i went without any fo

Food was cold ordered my child a ham burger happy meal came without the ham burger!!

McDonald’s missied half of the items we ordered not happy at all

food cold again , the drivers just don't care tbh

Was missing big mac burger from the meal

Fast n cheap delivery was polite highly recommended

food was absolutely cold had to reheat

Arrived cold way too much salt on fries n 1 of the burgers tasted strange n smelt of perfume

All the food was cold not impressed and the chips were all scabby

very friendly and suited to my requests

delivery person was polite and friendly

This isn’t my address I have never been to this adress

the meal came cold with an item missing

Very fast service and polite server

receipt on bag from when it was cooked was 10:13, food got delivered at 10:50, my house is 3 mins away in car..

No McFlurry or sauces again definitely a re-occurring theme from McDonalds

Freezing food, warm food was colder thank my pineapple slices

Food took over 2hrs because of mcds system with milkshake .. drivers was waiting and they xplained .. took me to phone to see where order was and they said stuck on system … then gave me freezing food haha unbelievable

Used the app when I got there to check in my order had been cancelled. Then had to order again but no McFlurrys left. Then got home toy and fries missing from the happy meal and no straws for drinks and no dips! This has to be the worst McDonald’s. A few weeks ago I went after work and ordered click and collect my order hadn’t arrived after 30 minutes and when I went in it was just sat there with staff ignoring it just joking around and was not busy. I’m not going there again.

Food was ice cold couldn’t eat it delivery was very late

Food cold, coke warm, mcflurry melted

food cold, no milkshake as machine broken. ordered at 18.20 got food at 20.07 waste of time and money.