Cyprus Garden in Rotherham

Used to order here regularly never had an issue, until now - from our last order we received a new menu and a 15% off voucher valid until end of December. Upon trying to place an order this evening, and using the discount code provided (on their own printed cards), we struggled to get the code to work with it constantly saying ‘invalid’. A quick call to Cyprus gardens to inform them of this issue and a possible solution, turned into a comment from the owner/staff stating ‘well just try again’, along with the phone being put down on us. Without being too abrupt we attempted to ‘just try again’ but lone behold the same issue again. Another phone call made to tell them that their code is not working and would it be possible to place an order over the phone with the discount added, all to be told ‘sorry Im busy and I can’t do that’ whilst once again the phone just blatantly put down on us. Rude and arrogant to say the least - the main issue not as much being that the code wasn’t working, but that as a customer we was made to feel like, a spoken to like some sort of idiots who couldn’t enter a simple discount code, then just having the phone put down on us and left with no other solution or alternative. This day in age business’s rely on their community / customers to keep them a float, clearly these guys couldn’t give a sh** about people’s custom. Won’t be ordering from here anymore.

La calidad de la comida es excelente, especialmente Kebabs. Pedí una comida para llevar en agosto, nada elegante - pedido a 1900 , se le dio una hora de plazo de entrega, llegó a 2105. La comida era excelente, pero la entrega estaba siendo empujada constantemente hacia fuera, llamó a la tienda y le dijeron ‘está en camino’, llegó en 30 minutos. Pensé en darles otra oportunidad, así que hice un pedido a finales de octubre alrededor de 1925. Pasó lo mismo, siguió expulsando órdenes, eventualmente llegó a 2120. Esa es la última vez que voy a pedir a Cyprus Gardens y siento que muchos otros harán lo mismo.

I placed the order on just eat give them that the delivery was fast but I suppose that’s what you get when the chicken turns up pink did not realised until I had eaten so much of the food as well absolutely disgusting not good enough

It was probably the most disappointing take away I’ve had for many years. The food took nearly 2 hrs to arrive and when it did we had to reheat the fries in the air fryer. The kebab was barely edible. Wish we’d not bothered.

No free garlic bread when paid over £20 😔 chips cold- pizza ok

excellent food, and quick delivery

Stunning food as always! Only order from here

Ordered at 5.36pm with an estimated delivery time of around an hour. This was updated and text received as it was delayed. Still later than delayed time and arrived over 2 hours after ordered! Food was hot but we have had better quality. Shame as we won’t be ordering again

I’ve had some bad food in my time and I can pretty much eat anything but this went straight in bin, from the offset chicken smelt foul and tasted bad, almost like they are using the lowest grade chicken that sell legally…

Delivery time was updated after I ordered so I guess it was on time (just) according to the revised time. But 90 mins is really too long as the restaurant is 6 minutes away. Food was ok, but after the long weight I suppose anything less than outstanding was only going to get an ok from me. Shame, I would’ve been a regular customer but with a delivery service this slow I’ll probably not try again.

Always enjoyed Cyprus garden, so hopefully it was a one off but took nearly 2 hours to arrive and food was like it had been left for a long time before being sent to us.

Love the food here. Highly recommended

Best kebab I’ve had in a while! Garlic sauce is minty but works well with the lamb. Really enjoyed came hot and on time would recommend

Beautiful food! Order from here regularly as the first time I ordered it was stunning. Only had a bad pizza once which was during the week and Donner meat on the pizza was more extremely thick, since then never had a pizza like it so not sure if it was just a different member of staff or the dinner meat batch was cut too thick. I would recommend and only place I order from when we order out

Good food. Very good delivery price

Always delicious food from Cyprus Gardens. Delivery was earlier than expected and delivery guy was very friendly. Highly recommended!

Food came an hour after delivery time. Tried to ring up several times when we finally got through we got no apology. Food was very standard and the fudge cake was frozen.

Not good! Over an hour late, asked for cream cheese on chips, arrived with cold, congealed grated cheese and all food was cold. Not happy.

False advertising didn’t receive free garlic bread after ordering over £20 I only added sauces on to achieve this. Driver couldn’t find house was ditsy and food want nice won’t order again

The chips were all soggy and didn’t taste nice

Menu needs updating on just eat as wrong. We didn’t get a free garlic bread with cheese and tomatoe which just eat advises. Pizza nice but do find it very pricey compared to other places that have the same quality elsewhere.

As a Mothers day treat I tried somewhere new. Waited 45 minutes for the order to be delivered (after the estimated delivery time!). When it came it was cold and largely inedible! The "large portion" was anything but large, more salad than meat! My husband wanted mayo on his, the slightest smudge of mayo you have ever seen! I rang then and complained, they told me to ring Just Eat. I won't be ordering from here again!

Ordered a few time from here delivery and also collection. The food is just standard processed stuff nothing special. We have noticed collecting is far more faster and you get warm food but as for delivery the food most likely will arrive cold specially the soggy chips. We now only use collection if we happen to order. Overall from our experience there are way better take outs around the area and aren’t as expensive.

Absolutely fantastic never let me down can’t beat the service and food 👌

We pre ordered through just eat and the food arrived 45 minutes after they had opened. Ordered for 6 people at just under £60. Pretty much as we expected fir your average takeaway. But to be fair the portions were pretty generous in size.

We pre ordered through just eat and the food arrived 45 minutes after they had opened. Ordered for 6 people at just under £60. Pretty much as we expected fir your average takeaway. But to be fair the portions were pretty generous in size.

Not order from here in a good while, but ordered tonight and the food was delicious 😋 service was very good and delivered on time nice and hot. Thank you

Cold and soggy pizza, cold soggy chips and a cheesecake that was literally frozen unable to eat

the pizza was sooooo good!! and chips always on point looove the paprika chips.

food is always amazing hot and tasty quick delivery. we have never had a bad order 100% recommended thanks

Had it about two month ago was good enjoyed it, been yesterday for collection all the food was cheap and horrible especially chicken shish not good

Much quicker than you’d expect on a Saturday night and nice hot food

Food arrived hot and on time. Usually go for a kebab but tried a pizza this time, for me the pizza is a bit to doughy like bread I prefer the thinner crust however was still nice

Always nice food. Does generally come earlier than suggested. Can't fault them.

The donner was sublime the meat feast was excellent and the cheesy chips were fantastic just needed a little bit more paprika

Order was delayed for about an hour then received the order and the chicken strips was extremely cremated.

Got the message to say your food is on way which was very fast, it then took another half hour or more to receive it. Which was strange Eventually I got a call from the driver saying I can’t find your address, why didn’t he call earlia instead of struggling to find By the time I got the food it was terrible, the chips had gone cool and soggy and the burger bun was just a soggy wet mess chips went in bin and burger was eaten without the bun. This food was clearly reuined by the time it was stood

Part of our order was missing. This was sent but after everyone else had eaten. The original order had to be put in the microwave when it arrived.

Please change your just eat bio to free garlic bread at £25 and not £20 or we would’ve bought up to £25 worth of food :)) (you sent a leaflet saying over £25 but your just eat bio says £20)

Price has increased again, thats 6 times since February 2020, Donner meat and chips used to be £4.50, its now just gone up from £6.80 to £8.00 in the last month! One order was a chilli burger, its actually chilli sauce with jalapeños but doesnt state that online. Food was delicious and the delivery service was brilliant tho, overpaid at the door by accident and the delivery driver came back on his own when he realised which was very good of him

Half the food I order was wrong when delivered, had to wait for the other half of the order to be delivered, that turned up 30 minutes later, after we waited 1 hour 20 for the wrong order to come. Half the food is now cold. They didn’t other to replace the cold food after their mistake. Wouldn’t recommend.

The house special kebab was cold

Best quality food 🤤😋 can’t go wrong with Cyprus garden 🍔🍕🍟🌯

The chips were quite soggy, the chicken wings were tough and all the pizza tasted of was bread, all in all not a great experience

Taste amazing just a bit more would be amazing

Ordered food at 17:51, the food was delivered at 19:36. I ordered 6 chicken strips and chips, that’s all. The food was delivered and the chicken was freezing, along with the chips, tasted like they’d been sat for 45 minutes. Unfortunately Cyprus garden are usually really good and the food is brilliant and delivery is always super fast, after tonight I will no longer be ordering from these again.

Ordered for a takeaway on Saturday night, told over the phone that it would be around an hour which I said was fine! This was around 7 o’clock. Got to 8:30 still no food so rang to ask and the manager told me it was en route! Got to 9:15 so rang again only this time told them it’s far too late and to cancel the order for the person on the other end of the phone to hang up on me!! Finally delivery driver turned up at 9:30 with my order and to be fair to him he was so apologetic and said they were really busy but mine was his 10th order in one trip so no great surprise but the food was only lukewarm at best so I sent it back! I’ve used cypress garden now for around 15 years and lived literally next door to them before I moved out of Todwick and this place used to be awesome! But even for a loyal customer I must agree that it has steadily gone down hill and there’s so much competition in the surrounding areas! Just be honest with customers and be realistic about delivery times instead of stringing people on!!

Early delivery, fresh salad, hot food, properly cooked and a fresh garlic bread that wasn’t overdone and too tough to eat. Always recommend going here 👍

pizza was lovely but that was the freakiest looking cheese sauce iv ever seen in my life…can only be described as by looking like a cup full of snot!🤢 both went straight in the bin so was a waste of money!

Excellent products Able to pre order Fast service

Amazing quality food, nice and hot!

The pizzas was overcooked but just like breadnin the middle. Donner meat looked under cooked. Really bad for the price

We always order from here but it was very dissapointing last night..it was cold ..the garlic bread was dry an too well done almost like it was old..the pizza was cold and the meats wernt as nice as we've had in the past.it was very off putting.

Ordered this around half 6 didn't turn up until 8.15 in which had to put in bin as I had to go to work.

Usually get quite a decent amount from these guys and the chips Usually have some sort of nice salt on but that and the portion size was just missing this time around. It's still a great place to order from 👍

Orderd from here tonight .....never turned up so I called up to see if they delivered it to the right address but they claimed they had and they handed it to a women. Wouldn't mind but I'm the only one in the house tonight and I'm a bloke 🤣 definitely not ordering from here again 10 poor service

Never received the food Called Cyprus gardens for them to tell me it's definitely been delivered when it clearly hadn't will not be ordering from there again

Everything cold 1st time we have tried this Company we will not be using them any time soon

Best takeaway in the area, I will keep giving you my money

Always order from here best take away around and food is always consistent

Very dissapointed about the donner wrap and chips meals. The mayo in the wraps was very watery, i would say it was inedible. Usually at cyprus gardens everything is upto a decent standard. But this time we was very dissapointed.

Everything was spot on happy with the service and also went above and beyond seen as though there was a mix up with the order last time

Good took 2 hours to arrive a chicken burger and chips when arrived the chicken was rock hard and fteeezing cold the chips was also freezing

Waited an hour and a half for delivery.

This place is ridiculous! I've ordered several times and don't think I've waited more than 30 mins for delivery (even on Friday/Saturday). I usually order the same thing and it is consistent, it's always good and it's always what you expected. I normally go for the pizza and Its always perfect, ive tried other things too like the kebab which is also good ( I would prefer naan) but either way I'm never disappointed. If you get the chance to order then go for it, you'll be more than happy 😁 if not then you should be !

If anyone fancies a takeaway then you can not go wrong with Cyprus Garden I’ve been ordering food from here for years always fantastic never had a problem, and the menu is amazing and a fair price big thank you to all the staff at Cyprus Garden.

Always great food and fast delivery

Tasty food as always thank you so much ☺️

Always fast lovely food great prices.

The Donna meant was disgusting my 1 year old didn’t even eat it aswell as myself it was vile, the chips tasted weird I’m very disappointed

Lovely food, but I don't want to complain about the dips because its just a dip. But I always order Garlic Mayo and without a doubt always get sent mint yoghurt. Good job I'm not allergic

Two of the items we ordered was meant to be large items, both smaller then usual place we order from, second time we ordered from here will be last.

Amazing tasty food full of flavour and order was done perfectly even with a little request. Would definitely order again.

Placed an order on just eat and was told the delivery time was an hour, waited over an hour but still no food. Called the shop and was told they were busy but my order will be with me in 15 minutes, waited another 40 minute and still no food. Called the shop again and was told that one of the delivery drivers had broken down which was clearly a lie, i was then told my food would be with me in 5 minutes. After waiting over 2 hours in total and still nothing had been delivered i called the shop for a third time and was told the driver couldn't find my address and he had tried to call me but i didn't answer. They have delivered to me before so i find it hard to believe the driver couldn't find my address, also i'd had no missed called from anyone so clearly they are lying again. Absolutely shocking service and will not be ordering from here again!!!!

Awful food, missing items, cold, late - took almost 2 hours to be delivered. Wouldn't order from here ever again.

Lovely, well made food. Value for money. Quick delivery

We used to order from here loads but the last couple of times it has disappointed us. I would guess the chips have changed supplier or something in the last 6 months as they are now quite soggy when you get them home when they used to be amazing. Hope this isn’t a turning point for this place as the chicken Shish is usually amazing. Again last few times the quality has gone down. I would rather put prices up than reduce quality. Please go back to the old ways!

Food absolutely disgusting had to bin it waste of money

The food wasn’t has nice has normal the chips where soggy

Chips soggy but everything else was great

Nearly £9 for a mixed Shish kebab and hardly any meat or sauce you get loads at other places what a rip off

Great portion size bot too big but not too small quality was wonderful and arrived earlier than was informed

Rude driver that wouldn't hand over food, forgot part of our order which took over 20 minutes to drop off after informing restaurant

Was alright, had better from you guys, chicken was dry and the chips where lukewarm and the bread bun was hard and dry. Seem to be going down hill. Sorry

Delivered over 30 minutes early which meant I wasn’t in. Chicken was dry and over cooked when i eventually ate it cold!

Tastes fresh but well shady on the cheese Good 1 inch crust before the toppings start

Lovely food, as always. Delivered earlier than expected, food warm and driver was good. Will order again.

Beautiful pizzas again thank you! Love them!

Amazing food, friendly delivery driver, definitely be ordering again

Order took 1 hour 50 minutes to arrive. Called after 1 hour 20 minutes to be told he was on his way but took another half an hour. Kebab had stayed warm but everything else was cold.

Great food and reasonable sized portions, would recommend

The food was ok, a little cold but I paid for a large donner meat and chips and the portion was quite poor.

On point as usual thank you once again my friends

Outstanding guy that delivered were super nice food we good chefs did a good job

Was disappointed this time the pizza was far too doughy this time and the veg was a lot more crunchier than it ever has been. Will not be ordering

Superb in every way, I would recommend whole-heartedly

Rate good food, we stuffed us face

the chicken was really chewy and wasnt cooked properly

FANTASTIC BEST GARLIC BREAD IV EVER HAD

the food was awful and cold and stale by the time it got to me, i requested a refund last week and said they will get in touch with me in the next 24-48 hours. it’s been a week and i haven’t heard anything…