McDonald's in Hillingdon

ordered a big mac came with only 1 burger pattie

for my drink i dont get a straw

the food was stone cold when it arrived, I ordered a terrys orange mcflurry and it came half filled with no orange/chocolate sauce and it was meant to arrive 25 minutes earlier but it kept saying it's being prepared so it got pushed back until 22:35 when I ordered at 21:50. I would order from a different McDonald's if I was you. I work in the hospitality industry and I know you have to ready up the order once it's prepared so a driver can be selected to come pick it up.

Rude driver missing part of the meal

My order wasn’t delivered, I ordered it at 7.30pm and it’s now 10.05pm, no food delivered.

Missing straw and sauces. Drink had leaked in bag. Food was like warm.

mongrols. CANT READ. FOOD STONE COLD AND NO SAUCE

Im so disappointed im a macdonals worker too i pack deliveries making sure there are tissues, straws, spoons for the person who ordered takeaway. I ordered takeaway yesterday absolutely disgusting! the drinks should be double lidded to cause no spills!!! no straws was there my ice latte was spilled in bag, it was leaking!! no ketchup, no tissues nothing the meal was absolutely cold and im so sick today because im sure they don't use the rule proper hygiene! my stomach literally hurts so bad since eating from here. Never ordering from here.

I had to give one star otherwise they don’t even deserve that, We yesterday ordered but the burgers were mess stuff was falling out like it was just thrown together. The drinks were leaking everywhere, and they didn’t even bother to give straws or napkins. Honestly, it was the worst experience ever. Definitely not ordering from this McDonald’s again. Avoid this place if you can. The staff here doesn’t care about your food!!!

I am disabled and the courier “when he saw my leg and crutches” was very rude!! He also refused to give me my food unless I gave him the code immediately. Regardless, that I insisted he give me the food he stood there arguing with me for over 2 mins refusing to hand over the food I had already paid for!! I am disgusted by his behaviour and very very disappointed!!

First of all the driver was poor at following my directions, other delivery drivers had no issues. Second the bag that contains the spilled drink was ripping apart and dripping due to spills finally causing the other bag containing the food to also start to rip. Sadly I'm unable to attach photos to show this mess..

Hi The Food And Drink I Ordered Was Stone Cold !

A bit cold but I think it cozs it so cold outside! But not a problem.

delivery guy not very nice after giving him a £2 tip and when you ask for no cheese and you put it in I have to go without

horrendous food missing from order even burgers missing items

Driver was very nice and friendly

I always pay for dips, now it cost 0.70p, never get, so angry.

my free apple pie never arrived, only one I paid. Everything was cold . Direct to rubbish. Burger King from now . bye bye McDonald ... cheers Spiro

missing double big mac with bacon ,cold chips ,third full milkshake

Driver dumped our food at reception (WITH A TIP given too) and didn't bother to text and advise us our food was delivered, so as a result our food lay at the hotel reception going cold and then was totally inedible. I made it clear on my order information to text me on arrival and I'm come meet him. I received ZER0 updates or delivery notices. I paid £48 for a cold inedible McDonalds, far from impressed!

food was cold upon arrival and missing items

I never received my order. just eat don't care when you don't receive your orders but they are very happy to take delivery and service charges. Basically taking money for doing nothing. Thanks McDonald's for messing up my order and me having to deal with screaming kids this morning and thank you just eat for being useless at sorting out the issue.

Food was cold and delivery time kept changing waited 50 minutes for poor quality food

Was really long to get here and the food quality was terrible

Brought the wrong order now me and my kids had nothing to eat while just eat investigate into the situation and that was my last money until Friday so bad

I was given the wrong wrap and I ask for no lettuce and it had lettuce in it bit disappointing 😕

Do you think it's fine for food safety to keep just eat bag on the floor and loading food in there afterwards?

They put in the wrong McDonald’s wrap

They blast classical music. It’s also dirty and they didn’t have any Big Macs.

was in there today and i place is so dirty and smells so bad staff not wear hair nets and bead nets when cooking food cold and most of all the toilet s are so dirty dont eat in there if u can help it

Half of my food wasn't even there

Food was cold. Even colder than normal. The food must stand waiting for pick up for ages

times got changed a number of times and by the time food came it was freezing cold

I ordered 9 chicken sharebox and i got nuggets half of my order was missing i tried calling them no one picked up this is the worst place to order from

Food missing, considerable amount of coffee leaked into the bag.

awful, ordered it at 8 and didn’t turn up till 9:15, when food arrived was freezing cold

hello i didn’t receive my order

broke all drinks refused to tke them all food was cold and wet from drinks

Missing my 4 ketchups and 4 curry sauces . And I did not receive my free apple pie

Stuff missing from the order every time i have a takeaway from here which isn’t often. Won’t be ordering again

Food great, delivery driver very nice and polite 5* to him.

they didn't even give me half my order

The food was missing sauces and the chips wasn’t salted. But the delivery was amazing.

all chips and burgers were cold

very polite delivery. definitely order again.

Only received the drinks none of the food

Luke warm Big Mac and undercooked fries.

Good survice but food packing is not good by

We not get it our order we don’t know where is he deliver please check. Thank

rubbish why would I order two chicken sandwich but no chicken it's a joke will not order from there again a very unhappy customer

chicken share box not even closed properly so all chicken cold when arrived

Our local store tends to cancel or not have what we want.we switched to this store as food is good, they have what we like and deliver on time

No dips delivered and no straws.

my order is horrible u guys and your delivery drivers are mental going around the place and getting my order wrong why are u still working

Guy swore at us as we gave him the code

Went to another neighbour instead

never delivered, delivery drivers around hayes are lacking

Very quick, Food still hot and tasty. Delivery driver very professional and courteous

Received the complete wrong order. Told the delivery driver who simply said there is nothing he can do and drove off! Awful

chips were cold 🥶 and portion was less

Though it's very crowdy and the service by elina is too good. She was cleaning each and every table and making sure that the customer is satisfied

my order was incorrect and the wrong items come

Not too happy as main part of the vegan meal missing (the burger)

food is missing from order haplens all the time from mcdonalds

Ridiculous, Can't deliver on time, only half the order arrived bunch of idiots working there.

I ordered 2 mayo chicken and got 2 cheeseburgers instead and I don’t eat beef. This is ridiculous. I never bother to write reviews but do better. I want a refund.

cold food same from the Greenford McDonald's and now hayes and order medium size French fries got like a small kids were not happy at all

I ordered a Mcspicy meal and 2 mayo chicken but got 2 cheeseburgers instead of mayo burgers and I don’t eat beef and let’s not even talk about how they forgot to add a straw for the drink and ketchup when I specifically mentioned it. I don’t mind if you forget about ketchup but at least give me my items right. I never bother to write reviews especially a bad one but this is ridiculous. Never ordering anything from here. Wasted my money and had to throw away the cheeseburgers. WORST SERVICE

Very nice quality and delivery good job

My mayo chicken was spicy and I didn’t ask for spices why did you put spice in my burger

My latte coffee spilled in his car. He said he will bring another one and it’s been a hour and not returned .. totally unfair

food was cold and not enjoyable

McDonald's is my favourite, their food tastes amazing, They're on time and I could always order again off here because it's so worth it especially when you're trying to treat yourself.

I am missing all the things I ordered I am not very happy with this

I paid for 20 chicken nuggets and never received them

They always forget something. this time again the ketchup Dipper and strow. Can u guys be more focus on the orders

Everything about McDonald's is great, the food is excellent but the people who live nearby don't understand about safety and care for the community and will willingly cause a huge fight almost everytime I come here. I prefer to do takeaway rather than dine in as the amount of volience in this specific place is worse than the rest of the high street.

Disgusting and not able to eat any of the order. Completely cold and fries were vile

Apart from it being in hayes town, it okay

Never revived my order! I spent £40 to not received my order. I am not happy as that was for my kids and now have to wait for a refund. I will be using someone else in future. Worst experience ever

Never turned up and you can’t contact just eat …. Terrible service

did not deliver my order had to order something else

I've not received the delivery!!!!

No other comment, just respect!

happy with the service thank you

Thank you so much for designing the new lid for hot drink. No spills:)

items of food missing and food all thrown around bag. all chips lose in big main bag

Everything is good here 😌 thanks

Not happy with this order, specifically asked for the burgers to be plain as my children can not eat the items inside. Had to throw the order away.

Food was cold due to leaving restaurant cold

Food was cold. No straws and no dips sent for any of the order.

The drink was spilled half of it

Half filed chips in every portion drink spilled out and was cold and missing items

food was cold and disgusting spilt coke on the bag

All hot food items were cold, fries were the dregs, chicken ceaser wrap maybe use smaller wraps then they may look like the advert! Cheesy dippers were like planks of wood!!! And for the £11 something I spent I get a refund of £4.14 for food I’ve had to bin! As you cannot reheat it!!!

McDonald’s Hayes useless. 4 dip are meant to come with a nugget share box and only 2 dips came, large chips x2 cold and soggy both under half full .. no straw for drink. Disappointing

My food is cold there is no strow i

Driver wet through absolutely a star

Quick and easy order and delivery driver polite and friendly.

DIDNT ARRIVE, SAYS DELIVERED BUT THEY DIDNT DELIVER