McDonald's in Ashfield

Very busy but got respectful and extremely excellent food service. Food as expected but they always forget the tissues! Not sure why!?! 😊

Bad. Extremely slow. Food cold. Items missing.

Drive through queuing out of carpark, even if you didn't want the drive through, you have to get into the queue and wait just to be able to park in the carpark. 6 people waiting for food for over 20 minutes inside restaurant. Physically the worst mcdonalds for waiting times and being slack and slow. Obviously they don't care if you wait or leave, would waste another penny here

Food was cold by the time I got back to the premier inn two minutes round the corner. They must have felt the burger was cold as they made it. Absolute joke.

Absolutely terrible Went through drive in on 7.12.24 Took 20min for service then everything was stone cold 🥶 £18 for Absolutely the worst service and food ever

Food was cold took forever and missing all the drinks save some money and go yourself

brilliant delivery lady, read my delivery note and found house straight away

ordered a large big mac meal with strawberry milkshake and received the big mac burger no fries and a coke also ordered the cheese melts which wernt delivered and payed 6.99 for a 20 chicken nugget box which only had 12 nuggets in. Shocking service and delivery

items missing in order, food was freezing cold and gone in the bin & took over an hour for such a short order. not hard to get the right items when they are reading from a screen of what it is especially for a burger, a happy meal and cheese nuggets🥴

cold food coffee spilt all over floor as top not secure

nearly 3 hours late just kept pushing the time back, no drinks wrong burger and other items missing

the food was cold because the delivery driver decided to take my food the complete opposite direction from McDonald's to my house

Missing fries, missing sauces and everything else cold. Shockingly bad.

Very busy. However, service was efficient.

Order came with fries missing!!! Just always something wrong. This Macdonald’s is the worst one!! Do not use the designer outlet Macdonalds. I’ve already put a complaint in to head office about their managers! They all need sacking

Why do they have to section to select sauce you want then just not put it in the bag how hard is it to?

I still haven’t received the food. Twice today. Not good

I’m sure the staff at this restaurant think the dips are made of gold dust or something. Every time I’ve asked for the dips with the cheese bites, they’re never provided.

Missing most of our order, driver had a poor attitude and food was stale

Not sure how anyone can get an order of 4 drinks wrong? Tea, 2 flat white and a black coffee. This McDonalds has a really bad design the drive through entry is right by the road and there aren't many spaces to park. It's very busy and takes a long time to get served

not very warm but eatable,a little disappointed

We enjoyed a breakfast here during a long journey on the M1S. Nice and clean Friendly staff and decent food

While waiting for food they give u ice cream n drinks. By time u get ya food the ice cream melted. Food come no servettes. After 1 hr of eating it I’m throwing up. Will not return

Did not know where he was going was rude laughed because delivery was late has poor communication and hung the phone up whist trying to help him find us if I could give zero I would

Poor again from Mc Donald's, cold food shocking service, terrible waiting times they need to improve massively.

Food absolutely cold as if it’s been in a freezer

didn't bring everything I ordered and food was cold

Order did not arrive but said delivered after Saying preparing order for an hour longer than originally estimated

The order i received was missing the extras i paid for

I've got a coke and I ordered a large milk shake

Food turned up very cold not happy as I use just eat 3/4 days a week as I work from home not happy at all

missing items,and food was absolutely freezing cold.

the order was wrong yet again we've spent nearly 30 pound and was missing cappuccino and a cake that we've paid for it isn't the 1st time it's wrong.you ring up to say it's wrong you get you can come and collect it or wait till your in store again!absoutley pathetic I'm really not happy at all.

none of my food got delivered just drinks - IM NOT HAPPY

Delivery was over an hour, just kept getting extended and extended. Drink has spilt out into the bag. Dips and nuggets were missing. All other food cold / chips also hard / stale.

the food is all here but my fries were cold

Probably the worst McDonald's ever had to wait 45 minutes to get are food and finally got it and harf of it was missing which was very annoying and then a further 20 minutes for the missing food

Drink missing, burgers and fries stone cold

This is a nice restaurant and ideal to take the kids as it has the iPads in that actually work. Service was good. I would have given a 5 star rating , the only reason it's a 4 is because I feel it's too small for where it's situated and difficult to get a seat or even park at the restaurant, we had to park half way up the road and walk down to the restaurant.

Tried to place an order via ap, but no success - just jumping fries on the screen. So, I went in to place order on the machine and find out printer isn't working.

we're is my other didn't het it at all

My food was covered in eggshell and I can’t find a way to talk to a human on here for help. Awful.

the fries was cold no.bbq sauce n no straws

All the food was cold very disappointed

Short staffed due to illness .if the food orders are going to be late the customers should be told how long the waiting time is.20mins - 1/2 hr

I couldn't be happier with the delivery food was good I got a coke instead of strawberry milkshake

The Fish Fillet Burger was stinky, got sick in two bites and had to throw it in bin

Yet again no dips supplied with my meal!

Driver found site and was really nice. Food was perfect and warm

Normal service, clean place. A lot of people, which says everything, for better and for worse. I can't give a better review because one of the automatic service machines is broken, for a very busy place, it's not bad, it's really bad that they don't fix it quickly!

Food turned up cold and an extra drink we didn't order would rather the food be hot

Really not happy at all, ordered a Big Mac meal and they’ve turned up with no drink at all. This is not good enough

Half the order missing. Drinks and ice cream spilt everywhere

when will u learn the art of putting straws and tomatoe ketchup in a bag

Forgot the dips and forgot the mcflurry...

asked for milkshakes got all coke lol

order was sent to the wrong address i tried to cancel the order and get it delivered to the correct address but the driver could understand my instructions

I went to McDonald's as a treat for my grandkids we don't normally go as we are not a fan. food was cold tasteless and very expensive £30+++ for a coffee and a burger we could have gone for a carvery for a bit more money my partner felt cheated as her burger was cold she left half of her burger and fries we would not recommend McDonald's don,t understand why kids do how hard can it be to serve decent food🤮🤮🤮🍔🍔🍟🍟

We live local to this Mc Donald's (at carter lane east) in Huthwaite so use it regularly but the amount of times We have had missing items and had to come back for our food is ridiculous !! 2 separate occasions in the last 2 weeks. We have said we will stop using this store from now on. 🥺

Bought the kids here a few times, service very very slow even when it's quiet. Drive through is ok but wouldn't bother eating in at this particular branch.

Order was wrong on drive thru didn’t know till I got home and it was a double cheeseburger missing.

all items arrived cold , No dip with the cheese bites , no smokey BBQ dip that I paid for , and the coke must have fallen over in transit as the bag was wet so I couldn't use the straw. very poor service.

Took a long time and always out of stock on items. Food was cold when I got home.

Food was really cold and was missing some items bag wasn’t sealed really not happy

They pushed the delivery time back over and over and still managed to forget my hashbrown. Just eat delivered fast once it was ready

every time when I order I have to have something missing from my order

4 people in the drive through, no one inside and still had to wait 20 minutes for food. Slowest mcdonalds in the UK I could break down and rac would fetch me quicker then mcdonalds can serve it's customers. Staff stood around looking like they don't even know what thete doing

Not there fault but waiting over 20mins through drive thru

Had a takeout from here. The food is always hot and it comes quick. What more do you need

Food cold not even warm, stone cold

The worst service ever. Imagine being forced away 22 minutes for a drink absolute disgrace. When I brought it up to the manager she just huffed and puffed like it wasn't her fault .

As you would hope. Fast, friendly and food hot.

Ordered at 18.55 food delivered at 20.20 .. it was freezing cold , courier didn’t offer any explanation. The time on my receipt stuck to the bag was 18.59 . So was either sat in McDonald’s or the courier hasn’t a clue where they was going !

Driver rang soon as he arrived at door

Good service but slow at busy times with you waiting up to at least 20 mins at whether dining in or taking out even if just ordering a coffee. Could do better in some areas especially in counter service etiquette but overall satisfactory.

I waited 40 minutes for delivery and then I cancelled. Too long waiting time .

Freezing cold, wrong items, no straws and no sauce. Might aswell come and pick it back up.

Not too bad. Chips cold Mc Chicked had things missing from its makeup

Staff ignorant food dry and cold

You go here for convenience, not for nutrition or fine dining.

Yet again missing food and this time £12 worth!!

Ordered at 6.15pm arrived at 8pm when the food arrived it was freezing no straws provided extremely disappointing

Says it was estimated at 9:03 but came at 9:40 and was stone cold

I only ordered some fries, water and an apple pie. They didn't have it ready at the drive through so I was asked to park up and they would bring it out. 10 mins later, nothing. Had to ask and then it came out. Fries were tepid at best. Breakfast at this place eating in, however, is great

not happy at all, food came freezing, and there was no chicken nuggets which I was charged for! Not even slightly enjoyable..

driver was super lovely, it's just a shame that the order wasn't complete. I was missing a burger and had to reorder it. not the drivers fault at all, but it put a damper on my meal.

delivery driver was brilliant, food was worse I've ever had, I believed as courier was waiting 20 minutes at restaurant for food order that it would be freshly cooked. not at all, it was cold and selects in the wrap were very dry and over cooked. eaten as starving but wish I'd not bothered to order.

Possibly the slowest fast food outlet locally. Approximately 15 minutes from ordering (drive through) to driving out. No sparkling drinks, no large bags to put the order in and no drinks trays. 5 minutes drive home and the food was luke warm at best, topped by finding some of the order was missing.

Hash browns missing off both meals today and second time they have sent hot latte instead of iced

Order never arrived and was told that there’s a chance the delivery driver ate it🤣🤣also no refund

You dont know what a McDonald's is like, and you've googled it? Prick!

Missing everyone’s chips and arrived cold

Popped in and ate inside. Ordered food and sat at table. Waited ages. When food came, fries were so salty couldn't eat them all. Big mac was flat full of lettice and very disappointing. Coffee was OK.

the food was really cold and the drinks was spilled

shocking! missed off all 3 portions of fries all the dips and desserts....absolutely useless

Awful delivery. My drink is basically not there with how much has come out! Absolutely awful

It's McDonald's so the food is as you'd expect. Service is usually quick, or at least as quick as it can be at this time (During the SARS-COV-2 Pandemic). Have seemingly always handled traffic really well during the pandemic and of course, the food always seems to come out nice and hot. If the McDonald's locations in Sutton and Mansfield are roughly the same sort of distance as this one, I'd thoroughly recommend this one over the other two, though do be aware that prices are slightly higher at this location, hence the 4 star review. If it weren't for the higher prices, this would be an easy 5* location. However, this location seems to consistently deliver food that is hot enough to arrive home still hot, definitely more consistent than other nearby locations. 2024 Edit: Service has gone downhill. You'll likely struggle to park as most drive thru orders will be told to park up. You're often left waiting 10-15 minutes for food after being told to park up. Staff are friendly enough about it, but otherwise, service is pretty slow. Despite this wait, food often comes out only warm. Definitely not hot enough to make it home with some temperature still left in it as used to be the case. I'd suggest visiting other fast food options, including other McDonald's in the area. October 2024 Edit: Service improved shortly after the last edit. However, it has dropped once again. Drive thru orders being told to park up seems to have improved significantly as it appears most drivers are now being served at the drive thru, as it should be. Service times have improved at the expense of quality of work. Virtually every time I have ordered a soft drink, I've been given a cup that was either overfilled or the lid and/or cup were covered in said soft drink. This has resulted in numerous spills, albeit minor spills, as the drink pours off the lid and various splatterings of soft drink which have come off the exterior of the cup. It's so much of an issue that I'd almost consider billing them for product cost and labour for having to clean up the mess they cause to the interior and exterior of my vehicle. And if the repeated spillage of highly acidic drinks starts to eat away at the paintwork of my vehicle, I will absolutely be chasing them for costs. Temperature is the same as before. It comes out warm, by the time you've got home it doesn't have much heat left in it... A stark contrast to my original review. Recommendation: Eat on-site only unless you live just down the road. For drive thru service, seek one of the other nearby sites.

Should’ve had 4 dips- sadly had none!

South normanton branch, what a set of incompetent individuals, check your food before leaving, especially if you are eating out. Things missing, the wrong drinks, chicken instead of beef. Come on, how hard can it be. 😫

Came here 10:00 for my break. 3 people in queue. Staff just talking between each other. Not trying to rush. Now is 10:29 and I’m still waiting. It was saying please collect your order 15 minutes ago. No one bothered to actually give it to me.