McDonald's in Leicester

1 hour and 20 minutes from order time to get delivered for it all to go in the bin because it was freezing cold, vile

Abbey Lane McDonald’s sent out ice cream that tasted of chemicals. According to Just Eat I’m not entitled to a refund of that item because ‘All of our Restaurant Partners have their own recipes and cook in an individual style, so the taste, smell and portion size of a dish can vary depending on where you order it’. So if you enjoy paying to consume chemicals, order through Just Eat and make sure it’s from Abbey Lane McDonald’s.

Opened my door as was walking down the stairs and my mum and dad was in the next room I don’t appreciate that

Whole order was Cold, missing burgers fries and deserts, and happy meal toy so my grandson ain’t too happy, more like a unhappy meal

The drinks were all spilt in the bag and lots of the stuff were wet, including the stairs.

my hot drinks were left on the floor and they spilled everywhere so got no hot drinks waste of money

burger & chips were cold.say it everytime?

the delivery man put his bag on the floor to get our order out, he lifted the bag put with our hot drinks in and the bag has split and had leaked coffee because the lids had not been put on the coffee properly. so only half cups and soaking wet

Missing items but that's McDonald's fault not the delivery guy's.

Food was cold !! Happens to often tbh !! Won’t be using again

Shocking cold and uncooked food

Food cold driver told me to complain via here

Food was cold on arrival. Restaurant advertised delivery between 10-20mins food took 50mins to arrive. Driver was waiting to collect the food from the restaurant for 40mins+.

Food cold again! No syrup with the meals again! And missing hash browns so annoying!

I wasn’t happy with my order as my drink had leaked all over the bag!

not the drivers fault he dilivered in good time but mcdonalds can not even get the most easiest of orders right no hash browns with the meals what a joke

food was stone cold had to microwave it to warm it up.

Good driver didn't spill my coffee

I am disappointed with McDonald's in Leicester I'm hungry and can't buy food with my money it's a shame for who runs this place I feel discriminated because I am from Scotland they didn't accept Scottish money at all I am asking myself the question do I live in the United Kingdom or is Scotland out the UK REALLY DISAPPOINTED JUST TO LET THE OTHER TRAVELLERS KNOW THAT THEY NEED TO IGNORE THIS PLACE IF THEY WANNA PAY CASH

Drive through keeps getting worse, makes you wait long periods after going through the drive through, which defeats the purpose of a drive through

Half my order missing! Wont be ordering from Abbey lane again.

Drinks came no food rang Abby lane they said the food was taken but it has not been delivered I've only received drink I want a refund as I've spent 51 quid and no food

food was absolutely freezing and nothing being done about it, absolutely ridiculous

brilliant service, yummy, hot food

The food arrived cold and the sprite was not fizzy

Food cold. So cold grease had set. Good stationary for 10 mins after saying on the way.

right just got my order and didnt get any drinks becuase they have gone every were in the bag

The driver picked up the wrong order, I took a picture of what I’ve received and I’ve not been refunded for my food

Terrible stone cold n was terrible

The food was cold and they didn't add my extra toppings :( not couriers fault definitely the store.

Cold, nice but very cold unfortunately

Didn’t receive straws for the drinks

My food arrived really cold and I was shocked at the state of our burgers. They looked like someone had squashed them together. I’ve never seen a double cheeseburger look smaller than a single one 🤷‍♀️

drinks spilled all over my food not edible and then just eat tell me I can't have a refund service is a joke.

Missing meals once again and freezing cold

Food cold and item missing again

Barbecue sauce on a stale breakfast roll😒

Stale breakfast roll with barbecue sauce 🤡

Good was really cold. Even though it was on time!

This is my preferred Mc D's now food is good and service is fast .

the delivery person was late i sated where to go for delivery and they just left the food at a corner and said it was delivered when it wasn’t delivered to the right person or the correct for number this has happened serval times now

didn't receive everything I ordered

Ordered a McRib accompanied with other food items however they didn’t give me the McRib which we paid for, additional the serving sizes were horrendous with a medium portion of fries when I ordered large. Disappointing

wet food wet bags and spilt coffee ruined the whole order

Medium fries missing from family meal.

melted ice creams wrong brownie and no caramel in what was that 1 and no pie bad

the food was very cold not happy

Very good food was hot and enjoyable

Its just like any other Mcdonalds..but i would suggest always collect and double CHECK your order rather than getting from drive thru...because u will end up with items wrong or missing and thats 100%.

this delivery was horrible i want my refund back food was touched food missing drinks spilled

Local always open. Happy to serve great customer service not matter what the issue

All Food was cold. Missing items from 2 meals.

My order was not all there the birthday cake and brownie all we got was burger chip and milk shake

Ok. But app didn't work so I had 2 pay as normal

Gentleman was absolutely fantastic lovely man. And very helpful. you don't get many couriers like this one. Recommend highly. thank you 😊

My fries were cold my diet coke was like no fizz and not cold . Horrible experience £9 and I felt terrible

No complaints with the food and delivered on time but always missing the dips / Sauces ordered!

The Coke was watery cordial of some sort. Spoilt the meal

McDonald's is always deliver with professionalism and excellent service.

Food never came but said it’s been delivered after waiting 2 hours for it

missing my drink and Mcflurry (again)

One of the meal orders was missing, a milkshake was missing, there were no straws for the milkshakes that did arrive and there was no sauce for the nuggets. Poor service yet I know the staff there work really hard so I feel its a management issue!

I have only received half my order two mcflurrys are missing drinks missing and dips.

I've been waiting for this food since half 6 not fair you know

NO SALSA AGAIN! Dippers straight in the bin! 3rd time, I will never tip again! I’ll just go through the drive through, absolutely useless.

Really unhappy with the service from Just Eat and the drivers who work for you! We have not received this order, nobody has arrived here. We cant track it to see exactly where it was dropped off. We cant speak to anyone! Its absolutely appalling!

Coke spilled all over the place ruining the meal

missing nuggets and fries barley even a meal for me here xx

Well done guys. Giving you a good review this time as you got the whole order correct this time . Onwards and upwards. Hope it continues

my food was delivered come at 12:41am not 21am so j ended up throwing away my food

poor normally use uber eats far better

All the wood was cold, drink spilt everywhere took forever to come

Ordered just a burger and fries. Burger was missing the patty. How do you literally forget to put the burger in a burger in a burger restaurant? Super poor that mistakes like that can happen.

Wrong food sent Iv got photos to show I never ordered 3 porridge

the food was cold and my drink tasted weird and my ice and my ice cream were all melted by the time it got here.

the food was cold and the drinks were missing

got the completely wrong order

Chocolate milk shake was only half full and no chocolate flavour . Unable to drink and had to throw away. Never had a problem before with the shakes so was disappointed

Order never came as I fell sleep

So we came to McDonald’s and was greeted by a family of rats we then rang the store to make them aware that there’s multiple rats running about in the car park running into the rat boxes and then running back out and all we got from the store is “ok sorry” and ended call I have videos of this problem aswell

Took over a hour to come & then came I was missing my 20 nuggets and my burger now got to wait for it to be looked at before I even get my money back! 🤦‍♀️

food cold and missing part of order

Excellent service by yash as always 💜

This place gets worse and worse!!! Don’t order via Uber Eats. All our drinks were missing and a whole meal was missing. The food ended up being cold too

As per usual order is always wrong not ordering again from here

Excellent service here at this branch

Looked like food had been thrown in bag , it was cold and squished!! Also items missing

Food was very cold. There was a diversion but the food was really cold. Had to microwave

Meal was left at door step for over 30 mins food was stone cold

Only just received order, hot chocolate leaked all on living room carpet. Meal cold! Not happy at all, this order took way too long! Very disappointed! ☹️

Ordered breakfast wrap with no egg and come with just egg in it no sausage or bacon

On the picture, it was burger and fries, but got no fries

Order came cold and thrown out in the bag unacceptable

More than half of my order was missing not happy at all

Plain burger came with stuff on. No bacon in bacon&chicken wrap. Happy meal missing apple slices bag. Very very poor experience

Terrible experience. Ordered two Philly cheese stack meals and a chicken meal. No Philly burgers came, just the fries. The food was cold. The fries were stale. We had to eat something else cos the food was inedible.

The chips turned up looking like a dead persons fingers brown and limp... Had to be thrown away the Philly cheese stack was just as bad... No sauce on it at all.... Don't know how the standards there are so bad honestly...

Very unhappy, I have ordered burger chips and nuggets and the chips didn’t come, I expect everything I ordered as I payed for this

the delivery man didn’t know where he was going when i selected the address

the app kept changing and getting later and later .... shouldn't be the case just give the exact time for later