GastroRanking
GastroRanking header logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3,5

Based on 2.726 opinions finded in 2 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
site_photo4

Nº 786 in 923 in Carmarthenshire

Nº 17 of 28 Fast food in Carmarthenshire

CUSTOMERS TALK ABOUT DISHES WITH.. paycoffee

comment_iconOpinions

Went through drive through, guy at the window refused to pick up the card reader because “I should have parked closer”. I asked again for the car reader, only to be called a pr**k. Lovely way to speak to your customers! Will never go back here, they need staff who actually want to be there. SHOCKING

site_logo

Aaronswansea134 . 2021-04-24

MORE AT TripAdvisor

Ordered here this evening, server was not welcoming or polite, my Big Mac was missing, the big tasty was cold, no sauces either, despite all of this being on the receipt. Won’t be returning.

site_logo

X6131YNtam . 2021-04-09

MORE AT TripAdvisor

Everytime when going there and coming back to home some things missing. And this is all the time. Why I need to pay for big tasty with bacon if i dont get bacon? Even milkshakes missing. Its unacceptable

site_logo

OnAir746670 . 2021-02-05

MORE AT TripAdvisor

It's a regular tea&coffee den for me. Great front-of-house staff, especially Huw, Sophie, Alison and the two Davids.

site_logo

47olwenm . 2020-03-06

MORE AT TripAdvisor

Order one thing, cheese melt dippers, paid 1.79 for TWO bits of cheese. Nice one, seems like some people genuinely can’t count or don’t care enough to 😂😂😂👌

site_logo

kayleighg875 . 2020-01-11

MORE AT TripAdvisor

I have eaten here in a pinch before now when most other places were closed (nothing against this particular branch, I just try to avoid chains and patronise locally-owned places as much as possible) and found the food to be exactly the same as in all other branches of McDonald's in which I have ever eaten. Standard and perfectly cooked. Service is always fast and the staff have always been polite and helpful. Great for early breakfasts when on the road. I like the coffee here, too.

site_logo

Pembs_lad . 2019-10-04

MORE AT TripAdvisor

Can’t fault the staff here but please CAN YOU NOT ALLOW THE PARENTS TO SET UP A PICNIC AROUND THE IPADS. Can you not allow eating whilst using them as they are covered in ketchup coke grease. Also other children can’t use them.

site_logo

daveh113 . 2019-09-22

MORE AT TripAdvisor

We stop here most weekends on the way to our caravan in Pembrokeshire and the service is always wonderful. We stopped here 5 minutes ago at the drive through and I have to say that the staff members in every single window was attentive and lovely ; it was a pleasure to be at McDonalds, the company should be very proud of their staff and their training processes

site_logo

hevsym . 2019-08-31

MORE AT TripAdvisor

This is a great fast food restaurant. The food was good. Staff were friendly and helpful. Breakfast was good.

site_logo

williamskdn . 2019-06-15

MORE AT TripAdvisor

Normal McDonald's quick take away food. easy parking and drive through, can get busy parking as it shares parking with a garden centre.

site_logo

Sandra L . 2019-03-12

MORE AT TripAdvisor

David who works in Carmarthen McDonald’s is an exceptional employee and he is an asset to McDonald’s :) he has a kind nature and a kind heart, he is excellent with all customers always going the extra mile to help out and you can always have a good conversation with him, he makes you smile and he makes you laugh :)

site_logo

Sian J . 2019-02-12

MORE AT TripAdvisor

Impressed with how polite the staff are. We sat down and the waitress brought over our food after a short wait, with a friendly smile, and told us enjoy. Another member of staff came over and asked us if we were ok and needed anything a little later on. On previous trips using the drive through the staff are always polite and smiley ☺. I was also impressed with the cleanliness of the toilets and how roomy they also were!

site_logo

Nooney2345 . 2019-02-10

MORE AT TripAdvisor

New modern McDonalds, service was prompt and the food better than the majority of McDonald’s in the area. Cleaner was fantastic and cleaned the high chair for the baby. Best visit to McDonalds for a long time

site_logo

christophere825 . 2019-02-08

MORE AT TripAdvisor

We called in for a quick lunch and we are so glad we did. The food was piping hot and fresh, we had the Big Mac value meals, and they are such good value. The hot chocolate is lush and my partner enjoyed the americano, nice and strong. For the princely sum of £10 it was fantastic. The staff were really customer focused and delivered our meals to the table, a nice touch. Macs always delivers but some establishments are better than others, and on this occasion Carmarthen was the best we have experienced in a long while.

site_logo

Gwenllian812 . 2018-11-20

MORE AT TripAdvisor

We stopped here for a snack before commencing our journey. The place was tidy, the staff friendly and efficient. Our order of fries and a drink was bought to the table and the food was adequate. Would quite happily go there again

site_logo

gourmet961 . 2018-09-04

MORE AT TripAdvisor

Terrible! Dirty floors and tables, stinking bins and flat coke with no ice. I guess it was bank holiday Monday so all standards must go out of the window.

site_logo

nick_caz . 2018-08-29

MORE AT TripAdvisor

Boiling hot day so we called into restaurant for a drive thru.After leaving discovered no ice in drink.Complained and they said they had no ice available.Absolutely shock our drinks were luke warm.Just left them.

site_logo

dg92551 . 2018-07-10

MORE AT TripAdvisor

Polite staff lovely Mcflurry, clean premises some of my group were over 90 and enjoyed the experience Virgin McDonalds people a rarity these days

site_logo

Angela H . 2018-06-28

MORE AT TripAdvisor

I’ve visited Carmarthen McDonald’s on multiple occasions and have never been disappointed by the food. With McDonald’s you know what to expect, and this establishment is no different. Food has always been hot and fresh!

site_logo

601louisev . 2018-06-26

MORE AT TripAdvisor

Queue out the door and only o e person on tills. New style of prep is slower than the old way. When I got my food I watched as frys were dropped on floor and no one to clean up and just walking over them. Now I like MacDonald but Carmarthen one needs some work.

site_logo

Martyn T . 2018-06-20

MORE AT TripAdvisor

Lets face it we are talking about a McDonalds here. Don`t expect your burger or whatever to be something that will set your taste buds tingling and you wont be disappointed. The burgers themselves are bland as is the cheese added. People complain about there being too much sauce, whereas in my opinion the suace is what gives it any taste at all. If you are in a rush its ok, but if your not my advice is - go into Carmarthen itself and have a meal there.

site_logo

alun1979 . 2018-04-17

MORE AT TripAdvisor

Do you know what, i have been to many different mcdonalds in my time, but carms' is by far the best for quality. I rarely write reviews but i felt like here deserve a highfive.

site_logo

YellowUmbrella22541 . 2018-04-03

MORE AT TripAdvisor

Drive through not working AGAIN due to "updating tills"

site_logo

Dave P . 2018-01-22

MORE AT TripAdvisor

visit with wife and little boy so many staff but tables still dirty fast food but so full of sauce lost flavour

site_logo

Pip G . 2017-12-29

MORE AT TripAdvisor

I wouldn't normally write a review about McD's but this was different. My boy and I had been to see Swansea play, and we realised we were going to be home too late for tea, due to xmas traffic. We stopped at McD's, and it was all pretty corporate and same as any other, except for one thing. It was very busy as you would expect (Saturday before xmas eve), and the young woman who was on Front of house duty (Alison) was taking some real angry abuse from two different men who decided to act like Tw@ts and give her a hard time. She handled it brilliantly, and managed to stand up for herself while handling the stupid complaints. One was complaining the till roll had run out (it was replaced within about 1 minute) and the other was complaining it was too busy (7pm, Saturday 23DEC, well D'oh!). They were very rude and aggressive to her, but she just stayed professional. Well done Alison!

site_logo

CJ964 . 2017-12-25

MORE AT TripAdvisor

I am not a McDonalds fan, but of late the quality seems a lot better and I find it useful for a quick snack when you are out and about.

site_logo

Sandra L . 2017-11-05

MORE AT TripAdvisor

Snotty attitude at pickup window at 12.35 pm today needs training Payment window too not friendly . Management needs to examine staff attitudes

site_logo

burwel . 2017-09-27

MORE AT TripAdvisor

My partner and I were off to the Carmarthen recycling centre when I developed heartburn due to lack of sustenance (I had been too busy decorating to eat and was looking forward to a nice hot morsel!!). My partner turned the car around without me even suggesting it and headed to McDonalds for a quick fix for me. He had a coffee and he ordered me some sort of double burger. We went through the drive-thru and parked up in a bay nearby.

site_logo

High-Priestess32 . 2017-09-26

MORE AT TripAdvisor

There is an gentleman who assists with the service front of house, and he is brilliant.

site_logo

Dave C . 2017-09-06

MORE AT TripAdvisor

It's a McDonalds.. what else is there to say. You know what your going to get as soon as you pull into the car park. It's there to serve a purpose and that it does very well.

site_logo

Slartyz . 2017-08-28

MORE AT TripAdvisor

Very busy place but still food is delivered to you really fast. Kids love it there and it has a...

site_logo

harpo110 . 2017-08-27

MORE AT TripAdvisor

Always clean and tidy. Very helpful, friendly and politel staff, and very welcoming, my son's favourite McDonald's.

site_logo

eejay1973 . 2017-08-08

MORE AT TripAdvisor

Visited recently to pick up a drive through. On this occasion I over indulged, but when I got home there were numerous items missing. It infuriated me as I asked at the window whether everything was there and was told it was. I wasn't given a receipt and so couldn't return my items to complain that there were things missing. How hard is it to get an order right? What I received was nice, but the fact that half the order was missing was no good.

site_logo

Gareth J . 2017-06-22

MORE AT TripAdvisor

Good location and always very very busy ques most weekends good to get your fast food fix whilst shopping in town or for holiday makers on their way to the west coast Ireland and beyongd

site_logo

Bernie A . 2017-06-19

MORE AT TripAdvisor

Always tidy even when hectic, the staff make an effort but hard when mega busy and full of kids throwing stuff around, the outdoor play area a recent addition ruins outdoor eating,too noisy, but always reliable,good value, staff work harder when managers are around

site_logo

pat o . 2017-06-02

MORE AT TripAdvisor

What can I say about McDonald's?! The food is what you expect and the toilets are always clean! The children are always happy and quiet after a trip to McDonald's!

site_logo

lunaclaws . 2017-04-29

MORE AT TripAdvisor

Its a mcdonalds but its cleaner than most and service is pretty quick and friendly and ample parking

site_logo

Daleybaby . 2017-04-21

MORE AT TripAdvisor

I went to Mcdonalds in carmarthen and cross hands for food as a change from cooking. I can honestly say I've had so many problems with the drinks and the food. The big Mac wasn't cooked properly he only drink I was fine with was fanta but with others such as lemonade diet coke coke zero and last time I had fanta it was horrible. I'm not and I repeat not be going back.

site_logo

ffionanna2015 . 2017-04-09

MORE AT TripAdvisor

After many visits over the last six months here, finally have to let people know that this restaurant is the poorest in the local chain, served luke warm food again today, the last time was a 5 minute wait when not busy, time before bad habits and attitude from the staff. Tonight was the last straw, I will never visit here again. Food was lukewarm, if I would have had to travel more than 10 minutes away to eat it, then it would have been cold. I have given this restaurant the benefit of the doubt and my doubts are compounded by very poor product and service. For a chain that is supposed to be a world beating outlet, this particular branch should get a thorough review from higher up.

site_logo

dawnpaul68 . 2017-04-04

MORE AT TripAdvisor

apologies I dont know his name but its an older gent whos been there from start if there are any niggles you can rely of him to sort whatever. Hes kind interested in what he does aslways greets yiu in and out and I truly believe he makes this store the best Macdonalds aroundI realky hope he gets some recognition I run a hotel and really appreciate how good his service to customers really isThank you for yoyr years and years of real flawless guest service

site_logo

David E . 2017-03-02

MORE AT TripAdvisor

Always find this cleaner than most with friendly staff and quick service. Ample parking and a good overall experience, also really good for just a coffee.

site_logo

Daleybaby . 2017-02-14

MORE AT TripAdvisor

We ordered a meal for three people. The service was good and the food was served promptly. The place was clean although the lights were extremely bright. I'd have no hesitation about visiting the place again.

site_logo

Cymraes89 . 2016-10-10

MORE AT TripAdvisor

Went to this m acdonalds while staying in carmathen bay very busy but you can order on the machines and order deliverd to your table.Ordered plain big Mac but came with everything on but was quickly changed only one thing tables need reg cleaning

site_logo

Paul B . 2016-10-01

MORE AT TripAdvisor

Great place for a quick meal at any time of day/night! Friendly staff! Food always tastes great!!!!!

site_logo

Sarah D . 2016-09-21

MORE AT TripAdvisor

Stopped by in the early hours of the morning for the breakfast menu via drive through. Had the sausage and egg McMuffin meal with a cup of team. Good service and McMuffin and has brown were served piping hot - delicious. The cup of tea was ok, not brilliant, but I don't think tea is ever great from a disposable cup.Have visited many times over the last 7 years and I've always had a decent meal.

site_logo

Sheepy344 . 2016-07-26

MORE AT TripAdvisor

They obviously have changed the old system, of order, pay and serve. They should have left it how is was. You now order and pay and wait for your number from the 'serving section'..... I waited 15 minutes for a simple order (not counting the time to actually order, as only one was serving), had to ask for the frappes to be re-done as they had been sat melting for 10 mins. Complete chaos, no one knew what they were doing. No communication either. This was not a peak time either, very late lunch.

site_logo

Emily A . 2016-07-18

MORE AT TripAdvisor

Thursday evening visit, ordered 6 items using recently new ordering and service system. Really slow, much prefer the old way. Queues built up and service got slower. Not really a fast food outlet. Food items were OK as you get what you pay for. Clean enough inside considering the time of day. Badly let down by service.

site_logo

Martin E . 2016-06-25

MORE AT TripAdvisor

Took my children here before heading home after a visit with family my children love the chicken wrap and chips and a smartie mc flury which I have to admit is my favourite will definitely be back

site_logo

emmely88 . 2016-06-02

MORE AT TripAdvisor

I have been to this McDonald's many times, and only one time i had a bad food there, And that was very bad, but after that the food has been mouthwatering. The staff are very nice but sometimes... The park out side is pointless but its a good Idea for little kids. I feel like having McDonald's every day I wouldn't waste my time going to KFC and subwayAnd the people that put hate comments don't listen to them. Thanks McDonald's you are the best.

site_logo

Blwyddyn5a6 . 2016-04-13

MORE AT TripAdvisor

T.he Verdict: Food - 9/10.Service - 9/10.Cleanliness - 10/10.I've visited here many times over the last year and continue to this year also. The quality of food has always been high. Everything tastes and looks fresh. The service is very friendly and welcoming. Balloons are even passed out to the children. The staff inside seem to have the cleaning down to a tee. It's spotless everywhere. As busy as it can get, and I experienced this on Easter bank holiday, the staff were still on hand to help clear up, wipe tables etc. Drive thru has never been slow either. Once ordered, I pay and collect my items within 3 minutes.R.ecommendations: None for the store itself, I just wish McDonald's kept the 'Big Tasty' burger on it's menu permanently.I.mprovement:None.P.rice:Around £4 - £7 for an adult's meal and £2 - £4 for a child's meal.

site_logo

AndrewwMorris2 . 2016-04-07

MORE AT TripAdvisor

Always loved this place . Their latte is amazing. Food always great. Clean place throughout. Fantastic staff and management always ready with a smile and occasionally a small chat. The only downside is this blasted new system of ordering and paying. Takes longer, staff looks more busy and not so accessible for a chat. Have mentioned this to manager. Rather go back to the old ways.

site_logo

crafty935 . 2016-04-06

MORE AT TripAdvisor

After reading the owners write up about how he's changed this place & all that,(how the food is made fresh to order)thought we would give it a go!! Oh my!!!! Ordered food & we had it within 90 seconds!!(made fresh to order??no chance!!)Sat at table & everything was "stone cold" chips were so cold they were floppy!! Started drinking my black coffee & it tasted revolting!! Opened top & what was inside I don't have a clue!! (Looked like a very weak tea,but didn't taste like tea!!)Took it back & was asked what is wrong with the coffee?? When she saw it she said that is not a black coffee & laughed!! Well I didn't think it was funny & told her it tasted like dishwashing water!! Then had to wait 5mins for another one!! When I went back to eat my food it looked vile!! Think I've said enough now!! Will never go there again!!

site_logo

ro55er . 2016-03-07

MORE AT TripAdvisor

Wanted to try the restaurant after a major revamp . So in we went toilets were disgusting , There is a new system when you order your then you wait for your no to come on the screen well there was one person in front of us and we waited half an hour before our food came , and by then it was. Stone cold we did complain they offerd us extra fries but by now we did not want any more food they then gave us a box of chicken nugget and a box of chicken strips , but by now you could see a lot of irate customers waiting for their food don't think the new system is working lot of money for cold food won't be back for a while

site_logo

dynamo1966 . 2016-02-10

MORE AT TripAdvisor

we were upthe hill area of town and i was hungry.i dont usually like fast food such as macca etc, but today needs must.i walked into the same looking place,same menu, same tables,same dry roll, it ened up in the bin,i should have known better.

site_logo

Taffyby . 2016-01-26

MORE AT TripAdvisor

I have been to McDonalds many a time on my life but I cant go without mentioning the excellent service of an employee at the Carmarthen McDonalds yesterday afternoon, a young lady named Gwen who showed me and my family such patience and generosity even when we dropped our food, spilt our coffee and had three kids whining at her. Thank you very much for providing such an excellent service Gwen.

site_logo

JemimaSeren . 2015-12-22

MORE AT TripAdvisor

If travelling between Crosshands and StClears, take the first exit off the Carmarthen roundabout. Very handy for fast food and avoiding Carmarthen centre.Like any other McDonalds.

site_logo

Craffwr . 2015-10-31

MORE AT TripAdvisor

Excellent hot food, tasty, no waiting, staff clean, pleasant and polite. One of the better brand outlets. Always clean and tidy

site_logo

Martin E . 2015-10-11

MORE AT TripAdvisor

Called for quick snack on Sunday 6/9/15 . . It was very bizzy. Was greeted with a smile by lovely young girl named Hana , took our order quickly and officiantley . Food was hot and eatable for fast food . . the drinks were very nice (milk sakes) . . . Reastrant was clean , also used the Lady's . . Which was clean . .

site_logo

sian p . 2015-09-08

MORE AT TripAdvisor

Hia I have visited this restaurant for many years, and I have noticed they're burgers have gone smaller and tasteless I am so disappointed because it is such a well known restaurant I like to enjoy what I pay for but at the moment that is not so

site_logo

dynamo1966 . 2015-08-01

MORE AT TripAdvisor

Staff were very nice, didn't take long to be served. Food was nice, everthing you'd expect from a Mcdonalds really. The only negative, it wasn't the easiest place to find due to not being from the area but everything else was fine.

site_logo

175petey . 2015-07-15

MORE AT TripAdvisor

Very clean and friendly staff in fact cleanest fast food place I have been to. Staff constantly cleaning, could not fault it, food lovely and warm, coffee piping hot.

site_logo

Rachel D . 2015-07-14

MORE AT TripAdvisor

We recently visited Carmarthen Mc Donalds as part of a school hospitality project. we had a lovely welcome, the manager Emma was very pleasant and accomadating. We learnt a great deal about McDonalds as a company, we were given a quick tour around. It was very interesting and all pupils enjoyed the visit. Thank you very much for giving up your time to talk to us. Many thanks Catherine Davies

site_logo

catherine d . 2014-11-14

MORE AT TripAdvisor

Not much to say really. Drive through service a bit slow, but food and drink typical. Nothing outstanding.

site_logo

Alexander_Ford . 2014-08-17

MORE AT TripAdvisor

I haven't been to this place since I found a pubic hair in my hash brown a few years back, and after McDonald's customer services and Carmarthen County Council brushed it under the rug, I stayed well clear. Today I needed something on the run, so I risked it. The food was pubic hair free on this visit and the burger was actually hot, but the fries were warm and soggy. They also mucked up my order, and charged for the larger portion, when I didn't order them. Think I'll be avoiding this place once again......

site_logo

stenward . 2014-07-30

MORE AT TripAdvisor

Not that we are keen on the food - well they are trying with a few vegetarian options lately - so its fries and vanilla milkshakes. Ideal to slurp on our way down west.However, the number of times an over cheerful metallic voice(from the drive-in) says "no milkshakes" - almost gleeful - never a reason and indeed - why should there be a reason - the equipment should be working - its pathetic - and annoying.

site_logo

Richard T . 2014-04-13

MORE AT TripAdvisor

Orders are often wrong and small portions.If you complain you get banned. Have complained in the past as I have witnessed staff dropping toys on the floor and putting them in happy meal boxes, also seen staff pick fries off the floor and put them in the bin then carry on serving. They only want your money

site_logo

Alex Y . 2014-02-08

MORE AT TripAdvisor

I have called in a few times and found the McFlurry ice-cream portions are only filled half way, is this a greedy attempt at making more money?I have been elsewhere locally and found correct measures!

site_logo

Andy1666 . 2013-08-26

MORE AT TripAdvisor

Bad attitiude on a recent breakfast visit. Food came without cutlery, condiments or sugar for the tea. I ordered black coffee, tasted it and it was white!. I took it back to the counter and asked for it to be replaced with black coffee. The staff were overheard saying 'tell her it's black'. It was brought back and i was told it was black and I'd made a mistake thinking that the foam on top was milk! I had to prove it was black buy scooping some up in the lid for staff to see. It was replaced but with no apology.

site_logo

Tracey C . 2013-06-30

MORE AT TripAdvisor

Rarely get a bad experience at McDonalds and this one was fine. Friendly staff, fast service, hot food and a clean dining area. Clean toilets also.

site_logo

Davewill2010 . 2013-06-02

MORE AT TripAdvisor

Best restaurant ever! Food is sublime. I just cannot understand why michelin have not given it a star or two - seems like the obvious thing to do for me. Gordon Ramsey ain't got nothing on these guys.

site_logo

rhyshorton1 . 2013-05-29

MORE AT TripAdvisor

I tried this KFC again after a bad experience on my last visit. A huge improvement and much recommended!

site_logo

Melanie_Rossiter . 2013-03-01

MORE AT TripAdvisor

The McDonalds in Carmarthen is without a doubt the cleanest I've ever been to. The Customer Care Manager personally speaks to customers to ask how they're getting on, a service you wouldn't necessarily expect in a fast food restaurant, and the queues always go down quickly. If you fancy a McDonalds and you're in West Wales, go to this one!

site_logo

Beth_from_Cardiff . 2013-01-09

MORE AT TripAdvisor

We were passing through Carmarthen and decided to pop into McDonald's. We went through the drive through only to be sat there for about 4-5 mins waiting to give the order .... After this time we drove up to the window to tell the girl we had been waiting she replied the mic is not working ..... It's not hard to put a sign up is it. So we said can we order food to which she replied if you drive around again or come inside...... There were no cars waiting ...... Just attitude filled staff ..... If you don't like it work somewhere else....... Never again for this one.....it's not aimed at all mcd's just the staff in this one.

site_logo

Stef_and_Nikki . 2013-01-03

MORE AT TripAdvisor

Similary restaurants in West Wales

restaurant_img
3,5

71 Opinions

The Chippylocation-iconMarsh RoadFast food

Beef and onion & chicken and mushroom pies and shared a portion of chips and gravy. All bloody delicious and a very lovely owner. We'll definitely be back when in this area again. Fantastic chips BTW......

paycoffee
restaurant_img
3,6

599 Opinions

Burger Kinglocation-iconCross Hands Retail Park Llandeilo RoadFast food
paycoffee
restaurant_img
3,2

20 Opinions

Tesco Cafelocation-iconTrostre Retail ParkFast food

Monday 15th Jan 24. Good food, service was friendly and very welcoming. Lovely ladies who cooked and served my friends and myself.

paycoffee
restaurant_img
3,8

278 Opinions

Mr Chipslocation-icon36 Marine StreetFast food

Best Chippy I've ever been to. Very reasonably priced, very friendly service, food cooked fresh to order and extremely tasty.

paycoffee