Burger King in Carmarthenshire

Food Quality is good but excessive wait time … if you want to kill time go to Burger king Llaneli for time killing

My halumi fries were over done, my chicken ceaser burger wasn't overly nice got food in about 10 mins ish.

Quick delivery time and food was still very hot

Food was luke warm so had to reheat it in the microwave.

Ordered cheese burger with bacon no bacon on it but got charged for it food took 25 minutes to arrive at drive though food cold last time I go there was not busy.all they were doing just eat orders

Was cooked to much and bun was burnt as well

appalled , took 20 minutes to make my food and it was cold when it came. It was absolutely dead here and nobody in the drive thru either. they forget u can literally see into the food warmer and watch ur food sit there whilst some mong watches it and does nothing. manager working looks like jeffrey dahmer.

food was little cold but driver was good

food is cold and paid extra to have cheese sauce on the chips and it's ridiculous the amount that is on it

Only problem is i didnt have my chicken nuggets

Always great experience, sorry no foto of food, cause I’d inhaled it before I finished my review.

The food is amazing, fast and great service!!! If I could I would put 6 stars!!

Proper Dai Ruggled to finish … maximum 👍

Paper found i side the chicken 🤮

food was lovely, but could have been hotter. Just a suggestion why don't your couriers use insulated bags.

Ordered 6 nuggets for my boy. Only had 5. Photo evidence. Order a Memphis bbq chicken royale and I didn’t have any onion rings. Photo evidence. Tried calling to complain - 10 times. No answer. Photo evidence. Poor!

Very slow service. Waited 20 minutes for our food.

Food was cold when arrived so won’t order again

The burger looked like the picture. I was impressed. It also tasted lovely

The staff were quick getting the food ready, and polite when serving. It's like night and day compared to the Trostre McDonald's round the corner.

here is a photo of the chilli bites they have sent instead of 20 chicken nuggets but they have not given me an option to add the photo but I've got photos of the chilli bites and I ordered 29 nuggets they will go to waste now send me an attachment to add photos of the wrong item that they sent to me for my son

all the items were delivered and wasn't anything missing

Terrible delivery plus whopper missing will never order again

Wasn't busy and the restaurant was clean. Had to get a code for the toilets!!!

The manager Shannon is very helpful and polite. She went above and beyond to assist me with a delivery issue, even though it wasn't her fault or responsibility. Fantastic service!

This would score so much higher if it wasn’t for the manager! Honestly a bit of a horrible person, you can hear him screaming at his employees and I’ve even seen people leave the restraunt in distress!

My order didn’t arrive to me I need a refund

Wonderful product, delivered promptly

Not happy as i havnt received my meal !

Freezing cold food 20 minutes for 2 burgers and cheese bites absolutely shocking staff are slow as .... never going back again 0 stars

Nice, fairly hot and delivery guy was a tidy guy

I used the drive through and was served by Corey who was very polite, friendly and helpful.

Fries were soggy and food was lukewarm .

Had a great experience! Shannon was so helpful and kind. Very professional too. Restaurant was clean. Thanks all, especially Shannon for making my visit great!

I was served by a lady called Shannon. She was very joyful and happy which is exactly what you want whilst be served :)

Food was extremely good! Amazing service from Shannon who was quick and effective with my order. Very polite and always smiling. :)

Wow, Just Wow. Where do I start. Burger King Llanelli is now buying fake reviews to boost their score... Several repetitive reviews in the last month. I wouldn't trust them. They cant even put the right ingredients between two slices of bread ------------------------------------------------------------------------------------------------------- Disappointing. The small number of times I have been to this restaurant have all been an unequivocal disaster. 1. Cant customise/remove ingredients from the mobile apps. Across the rest of the country all other Burger King restaurants, I have eaten at using Uber/Deliveroo/Just-Eat allow you to remove ingredients from a burger for allegen reasons. Why this branch in Llanelli does not allow you to remove items I don't know 2. Slow. Constantly made to wait 20-30 minutes. Several weeks back, I ordered in-store and was the only person around, no Uber/Deliveroo drivers in sight, and no cars in the drive-thru. yet I had to wait 30 minutes for my food to be cooked. it wasn't even as if they were short-staffed. I could see numerous people walking around in the back. 3. The final straw and the reason for this review. Hygiene. After eating at BK today I picked up on several hygiene issues. None of the staff were wearing hair nets with frizzy hair astray and free for the pickings. The boy standing at the front counter who was constantly wiping his nose, with his hand and scratching his ass before handling food. While I understand this is the season for flu and illness I don't particularly want those "special ingredients" with my food. I've seen better standards in McDonald's down the road While Mcdonald's is shut until who knows when I would have thought Burger King would have anticipated a rise in demand. but no. today was a shambles... I was made to wait 30 minutes for an overpriced cold pathetic lump of a burger.

Home of the Whopper..... and to be fair it was actually good. No wait either.

Always deliver early or on time. Always hot and tasty and never forget any items 🙌

Driver delivered alcohol instead of the food somehow

Food was barely warm. A request for no mayo on my burger resulted in ALL the mayo on my burger. Ordered a Maccy Ds instead.

Shocking service today, waited 20 minutes for a vegan burger i ordered and was given a beef one instead. What if i had allergies? Genuinley dont know how places can mix that up you expect better from somewhere so popular, no excuse

took hour and twenty minutes to receive my order which is obscured. the food was soggy and cold and my double whopper with an extra patty didn’t have the extra. unacceptable

I've bought these loaded bacon fries loads of times and I'll sometimes order a cheeseburger kid's meal for my self and the loaded fries aren't cheap and I ordered 3 loaded cheesy bacon loaded fries and they deliver 2 and leave out my kid's meal completely and I have other order's where it shows that I order these items regularly.

too much time to prepare food. burger king should take action in this province

Somehow still ended up with cold food

Visited llanelli burger king inspite of vowing to never again, served by Corey M, wow what an asset,polite helpful friendly so unlike the usual surly youngsters that is the norm! BK promote him! Top young man.

The food was amazing and the service from Chloe E was also fantastic

My order was delivered but I had no drink which I paid for!

I ordered cheese balls but i got extra fries.

Great service and food served quickly. OK, it's Burger King, it's not The Wolseley, but as a place for decent food at a reasonable price it's pretty good. Corey, who served me and the missus, was polite and clearly knew what he was doing too.

Luvly burgers ect.... Seems to have slow service in the evening....but staff working hard were polite and helpfull

The food was cold it was 2 hours late never ordering again. Get better people

Very good Corey mayne served me very good

Lovely customer service by Corey

Had a wonderful experience here I’ve been too Burger King all over the uk and this one is by far the best had wonderful service of the manager madison definitely will be going again thanks

Well where do I start, A fabulous member of staff called Piper went above and beyond with my order and was so professional even brought my order to my table It’s so nice to have a polite member of staff who not only prepares food but makes sure the customer comes first and has all that’s needed to enjoy their meal. I’m very happy with my experience here and I hope Piper gets the recognition she deserves

Place was really messy, coke all over floor next to my seat which I my coat dropped in so wasn't impressed

Madison served me and she was friendly and the food was delicious. Worth the price and madison was great. Thank you

Jacob was fantastic in taking me through the tortuous app

I waited 30 mins for my food and wasn't the only one. Other People were complaining about the same thing. 3 people returned after being served saying food was missing. When I finally got the food, the burgers were undercooked and we had a mixture of cold and hot chips. I do not recommend as this is not the first time this has happened. As the other customers mentioned, I will not be returning.

I couldn’t commend Piper more on her great customer service. I had a few amendments to my order and it was no problem to her she ensured it was taken care of. Not only this but Piper was very polite clearly enjoying her role in Burger King as she served me with a huge smile. She made my ordering process easy and the food was handed to me quickly and it was made fresh. Well done Piper.

Served by Corey mayne, quick friendly service :)

Corey Mayne had great service yesterday

Went it as usual on way back from work, got served by the manager Madison who was very polite and quick with service, food was great as usual!

Lovely hot food and impeccable service from piper

Great service expecially from the manger Madison

Food is filling, madison, the manager was great at handling the order. Restaurant is clean and meals are great quality. Worth the price.

Good service from Madison made my food warm normally it's cold from McDonald's much better then McDonald's food

Corey Magne is a credit to your team. He was very polite & chatty at the takeaway window

Great service from Madison. Hot food!

Corey was great and loved the food!

Corey mayne had grate service xx

As always I always experience amazing service but all the workers when came in with my nephew the manager Piper was very helpful and made sure he had a chips with no salt. Food was put in a timely matter. Would recommend very welcoming environment.

Corey mayne had great service today

Corey mayne had great service in the drive through earlier on today very kind and polite

Fantastic service, Corey Maine very polite and helpful. Thanks Corey 🙏

Drive thru Llanelli, Corey Magre provided excellent service

Missing 20 chicken nuggets from the order.

Corey Mayne was very polite and helpful

Corey mayne had excellent manners and was very helpful

missed a full meal and food was cold. rung the restaurant twice to complain. no answer

Great food and service thanks to mason

We were served Corey Maize, very helpful and polite

Special shout out to Mason. He brought our food out to the car. Completely professional and uber friendly. He was raised well!! Also good choice Burger King xxxx

Amazing experience and good food thank you corey mayne

Corey served us at Llanelli (Trostre) and he was friendly, helpful and extremely polite.

missing dorito fries with my order 😢

Regan was very helpful on the drive through

regan was very kind on drive through and has great service

corey mayne had great service today

Corey and Regan both had great service and food was quick

Ordered a takeaway and had to wait in carpark for it, a very pleasant polite young man who's name is Mason brought it out to us. A credit to burger king Staff.

Well where do I start, A fabulous member of staff called mason went above and beyond with my order and was so professional even brought my order to the car. It’s so nice to have a polite member of staff who not only prepares food but makes sure the customer comes first and has all that’s needed to enjoy their meal. Well done Mason and I hope that his manager sees my review and congratulates you on being such an amazing employee

I placed an order in your Llanelli branch and due to a delay, Mason brought my order out to my car. What a lovely, pleasant, professional young man Absolute credit to Burger King.

We had a takeout and Mason brought it to us. It was great service and a lovely polite young man.

Corey M gave very great service definitely makes me wanna come back

Staff are always very polite and helpful

I spent £39.00 all products was cold gone in bin not happy Ty

The driver was extremely pleasant!