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3.3

Based on 2.287 opinions finded in 4 websites

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Nº 662 in 762 in Carmarthenshire

Nº 20 of 26 Fast food in Carmarthenshire

CUSTOMERS TALK ABOUT DISHES WITH..cheeseonioncokebaconchickenpay

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The food is good but the staff seem unmotivated, not wear hair nets when ther hair is really long

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Magdalena Cicholc . 2024-11-03

MORE AT Google

Arrived cold Fries left by grandchildren soggy and cold. !

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Alan . 2024-10-08

MORE AT Just Eat

waited ages, food cold . very poor requested refund

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sally . 2024-10-05

MORE AT Just Eat

Food was cold and an item was missing

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June . 2024-10-04

MORE AT Just Eat

Disgusted and never again. The order which was sealed on delivery, had two large bite sections removed from one of the burgers.

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Mark . 2024-10-01

MORE AT Just Eat

Burger poor and overcooked, nobody there but still waited a long time for a simple burger

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Marc Murphy . 2024-10-01

MORE AT Google

WHERE IS MY FOOD. I waited for 2 hours and now the website says food is delivered. Absolutely ridiculous

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Martin . 2024-09-30

MORE AT Just Eat

Ordered through just eat,when food came there was food missing from my order (just like always),the help on just eat was none existent to get hold of anybody,phoned the restraunt and manager answered and she was no help at all just kept telling me to go through just eat,but it wasn’t just eats fault it was the restraunts and human error,which is not the first time may I add,manager was no help at all,will never order from there again

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Phil . 2024-09-23

MORE AT Just Eat

Food was hot and correct! Driver was friendly

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Verity . 2024-09-21

MORE AT Just Eat

Soggy roll, luke warm chicken burger, staff just looked at me when I told them

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Terry Jefferies . 2024-09-21

MORE AT Google

Absolutely disgusting service phoned 27 time and my food didn’t even come

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georgia . 2024-09-20

MORE AT Just Eat

Shocking ordered two meals items missing from both meals unreal

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Donna . 2024-09-19

MORE AT Just Eat

did order extra bacon on the burger but wasn't added

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Alina . 2024-09-18

MORE AT Just Eat

Don't que for McDonald's in trostre. Burgerking is a hidden gem around the back, no que, clean, good food.

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Mr Williams . 2024-09-14

MORE AT Google

Everything hot n tasty and on time...

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Joel . 2024-09-09

MORE AT Just Eat

Much better this time, food was good, service with a smile and two working drinks machines.

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Andrew Smith . 2024-09-06

MORE AT Google

I had the chicken royal opened the box of chips and there was quarter of a box of chips in the box not even half way full everything else was correct

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natalie . 2024-09-05

MORE AT Just Eat

I paid £40 and most of my order was missing!!!!

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Caren . 2024-08-30

MORE AT Just Eat

Not happy. There was no drink, no chilli cheese bits and no chips x2. We already put in a request about there being no drink and then realised there was more food missing and we can’t put in another complaint. Phoned resteraunt and they said they checked CCTV and everything was sent.

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Lauren . 2024-08-28

MORE AT Just Eat

Their coffee is not good. ☹️ My daughter placed an order online recently which we picked up. My snackbox was supposed to have 5 each of 4 different items. When I opened it there were only 2 onion rings. They didn't put in extra of something else to make it up. It's not a cheap meal so I was disappointed but it was raining and I had a longish drive so I didn't bother going back in to complain. Whoever did that order knew it was short and just put it out like that. Also fast food in general is getting really expensive these days. I won't be going back.

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Heather Franklin . 2024-08-19

MORE AT Google

Ordered 3 meal through the drive through. Waited 20 minutes 😫 however thinking well at least it is fresh. Only to get to the window and be told that they could not give us the drinks that they want they have run out of soft drinks, not the young girls fault but how can you run out of drinks?

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Becki Jamieson . 2024-08-17

MORE AT Google

Food was lukewarm at best! Used to be piping hot🤷🏻‍♀️😞

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Joanne . 2024-08-14

MORE AT Just Eat

Overall good experience, with lovely burgers, friendly staff and plenty of space to sit and eat.

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Dylan Ransom . 2024-08-13

MORE AT Google

Made me wait for a parked order for over 20 mins, multiple people served before me while I was waiting. When I went in to check on my order it was just sitting there going cold. No apology offered. The burger also had a lot of mayonnaise on it, which was not a part of the order on the app as I do not like mayo but the app didn't say it was included or that I could remove it if it was on the burger. When questioned, the supervisor told me that the burger had changed and "don't trust the app". I'm sorry, but in this day and age, EVERYTHING is via an app. If you're advertising a burger on the app then it should be as it comes in the store. I'm not allergic to mayonnaise but I'm sure you would have a lawsuit on your hands if I were someone who is. A replacement burger was offered, however rather than the bbq stacked bacon burger, a basic double cheese burger was given to me with other sauces on it, that I do not like. Avoid the shop at all costs

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Nicholas Evans . 2024-08-12

MORE AT Google

if only the packing was a bit better and everything in my order reached me, i would've definitely given it a 4... why burger king? just why? your delivery orders were the best amongst all the fast food restaurants out there... but this delivery, it was just bad, sorry I had to say that...

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Joel . 2024-08-10

MORE AT Just Eat

It’s says my order has been delivered but I haven’t received it.

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Osian . 2024-08-06

MORE AT Just Eat

Wrong order delivered at a significantly lower price to what I orderd

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Marc . 2024-08-06

MORE AT Just Eat

My order was apparently delivered according to your just eat app but I haven’t received it.

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Osian . 2024-08-06

MORE AT Just Eat

Very clean store with lovely staff and amazing food

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Nehir Bulut . 2024-08-05

MORE AT Google

amazing food and I had fast service. would recommend

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ela price . 2024-08-05

MORE AT Google

Easily the best burger in town. Spot on guys💯👍

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Richard . 2024-07-30

MORE AT Just Eat

lovely fresh food and service with a smile

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julie work . 2024-07-27

MORE AT Google

Great Burger and Fries. Quick service.

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Gemma Wright . 2024-07-25

MORE AT Google

I ordered a burger and onion rings at 2pm and it arrived at 4pm when it said originally that it was coming at 2:20pm, also my food was cold and stale

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Calum . 2024-07-24

MORE AT Just Eat

The food was very hot and driver was on time

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Chelsea . 2024-07-19

MORE AT Just Eat

Order missing items again - This happens about 30% of the time with Burger King. Mostly very nice, high quality food. Just a shame that food items paid for don't show up.

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Chris . 2024-07-16

MORE AT Just Eat

Food good but no dip delivered yet again, so waiting on refund.

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L . 2024-07-14

MORE AT Just Eat

wrong order but the food was good as usual

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Eileen . 2024-07-14

MORE AT Just Eat

very good food and good quality for money

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Andrew . 2024-07-11

MORE AT Just Eat

My burgers and chips were cold! Buns were rock hard and no drink came with any of my meals!!! I would like a refund please!

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Grace . 2024-07-01

MORE AT Just Eat

Very unhappy with my ordered. Was received and pieces of string in my burger. Have picture evidence

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Megan . 2024-07-01

MORE AT Just Eat

Waiting over an hour and a half, phoned the restaurant said the food left at 1:07, 2:47 food said it had been delivered but no food was received

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Morgan . 2024-06-27

MORE AT Just Eat

Food was like warm at best!😫🤦🏻‍♀️

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Joanne . 2024-06-27

MORE AT Just Eat

Ordered 30 pounds worth of pop waited two hours said it was delivered and wasn’t

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Jessica . 2024-06-19

MORE AT Just Eat

Burger King did not put all the food in the bad when called they said nothing they can do now

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Cerys . 2024-06-19

MORE AT Just Eat

Ordered via the app and collected through drive through. Given the drinks then waited ages for the food. Part of the order was missing and a roadhouse chicken burger didn't have any bacon or cheese in it, these burgers are not cheap. The young manager had a very poor attitude. Have had excellent meals in other burger king restaurants but will never go there again.

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Angela . 2024-06-18

MORE AT Google

not happy with my order it's turned up absolutely freezing cold

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Scott . 2024-06-18

MORE AT Just Eat

Ordered food at 11:55pm it’s now half 1am still no sign, called restaurant no answer multiple times. When I requested a refund it said I still have to pay. Absolutely terrible as restaurant don’t close until 12am!!

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Navigator57029567222 . 2024-06-17

MORE AT TripAdvisor

Lovely food staff are friendly and BK is nice and clean

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Sonny Boy . 2024-06-15

MORE AT Google

My order never turned up. Attempted to call the restaurant and was met with no answer

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Steven . 2024-06-14

MORE AT Just Eat

A bag has just arrived not my order only one burger arrived and it’s not what I ordered

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betsan . 2024-06-13

MORE AT Just Eat

Can’t believe it has just cost me £20 for burger and chips! They even charge extra 50p for slice of cheese and £1.30 for cheese and bacon! There are about 3 chips and food was warm at best! Coke tasted of soda water and to top it off couldn’t even get into the toilet without code on receipt which didn’t even work so gave up! Staff miserable as sin! Very disappointing never use again!

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ian taylor . 2024-06-12

MORE AT Google

Burger King was excellent. The food came out after a few minutes and was really hot by the time we ate it a few minutes later. The service was very good and all involved enjoyed a very nice meal for each of us. The car park, although busy, had enough parking spaces to accommodate further traffic.

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Buzzard Soul . 2024-06-11

MORE AT Google

Ordered meal for 2 only sent 1 burger when I paid for 2 paid for extras didn’t get them

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Lee . 2024-06-10

MORE AT Just Eat

The food has not been delivered whilst the status shows delievered

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Gary . 2024-06-07

MORE AT Just Eat

Good warm food, was abit gutted because I was offered free chilli bites for spending over £25 but struggled to add it to the order, so wrote this in additional information but didn't receive but it doesn't matter was just happy to have received correct order and hot food

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Niki . 2024-06-07

MORE AT Just Eat

Driver very friendly and polite

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Gareth . 2024-06-06

MORE AT Just Eat

The driver went to wrong address and refused to move, very inconsiderate!!

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Gary . 2024-06-03

MORE AT Just Eat

Drinks missing for the second time, restaurant didn’t want to know! Driver was rude when questioned about missing drinks

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Lauren . 2024-06-02

MORE AT Just Eat

delivery driver got here in very little time which was fantastic and yet the food was still cold? love burger kind but that needs fixing surely

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Santiago . 2024-06-02

MORE AT Just Eat

Poor freezing cold live 1/2 mile from shop

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Mark . 2024-05-31

MORE AT Just Eat

The worker jay was amazing wonderful service

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Lily Davies . 2024-05-28

MORE AT Google

Said food was delivered even thought it wasn’t 😡😡😡😡😡😡

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Morgan . 2024-05-26

MORE AT Just Eat

Blonde (bleached) girl that works here had the most stinking attitude I've ever encountered in fast food. Absolutely miserable and not worth putting up with for mediocre food that takes ages to pack. Would not recommend.

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Angel Fox . 2024-05-24

MORE AT Google

Didn’t get the cheese I payed for in my burger…

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Emily . 2024-05-22

MORE AT Just Eat

did not receive our order despite it showing as delivered

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Kev . 2024-05-17

MORE AT Just Eat

food was delivered on time but one lot of chips was missing

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Sarah . 2024-05-16

MORE AT Just Eat

First time ordering a burger king. Had builders in and so needed a quick easy dinner. The kids loved it!! So much better than the rivals and will be going here from now on

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Rebecca . 2024-05-14

MORE AT Just Eat

Cancelled food but it still came I want a refund

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Kyle . 2024-05-14

MORE AT Just Eat

Excellent. Food was warm & delivery driver was prompt. Shame this wasn't the case everytime.

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Claire . 2024-05-13

MORE AT Just Eat

Edit! I called today, the very next day for food. The food was fine but there is a young lad working front of house today with a cap on but his hair is hagning down the back! His hair is thick with grease! He was even scratching whilst i was waiting for my orded. Its down to managment to pick staff up on personal hygine! NOT customers! There was a young female over seeing tonight! She should be picking up issues like this. Its a food venue at the end of the day and hes stood around front of house! Made me itch just looking at him! He was not involved in the preparation of my food of i would of asked for a refund! He was involved in other peoples food whilst the drive through was quiet! Tell him to get a wash or get rid is my opinion! The day before! Review below! Respect to the manager. They were down on staff and extremely busy! The man was multi tasking probably doing 3 jobs actually. Totally under pressure whilst over seeing other staff and still perfect at front of house! Very friendly and polite! Respect man

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Daniel Carver . 2024-05-12

MORE AT Google

I will be ordering again. excellent food.

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Anne . 2024-05-10

MORE AT Just Eat

Didn’t arrive driver said order was cancelled and then said delivered on the app no food really upset :((((((((

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Ellie . 2024-05-02

MORE AT Just Eat

Driver stated that the bag had ripped open when picked up to deliver because, "it's a light bag". Box of fries hanging out of it. BBQ sauce missing also.

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L . 2024-04-29

MORE AT Just Eat

always hot very tasty macdonalds better watch out cant hold a candle to burger king

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Eileen . 2024-04-29

MORE AT Just Eat

No complaints , food was nice and delivery was quicker than usual. Thanks 😀

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Jason . 2024-04-29

MORE AT Just Eat

Order missing components and stone cold

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Darrell . 2024-04-27

MORE AT Just Eat

meal wouldn't have fed a baby complete waste of money for two people terrible

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Steve . 2024-04-27

MORE AT Just Eat

The food was so good and the delivery driver was very polite wen he delivered our food and I would order again of yourselves as it was to our standards as me and my family loves having burger king

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Laura . 2024-04-26

MORE AT Just Eat

Food was freezing cold. Vile taste. Missing items from the order. Won't be ordering again. Driver was polite though.

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Joe . 2024-04-21

MORE AT Just Eat

Failed to follow instructions, can’t even add sauce satche to order

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David . 2024-04-18

MORE AT Just Eat

there was an item missing in the order , phoned burger king our options were ring just eat or go down to burger king (which defeats all object of having a delivery) my partner went down he did rebook order as it would have been cold (I had asked if he could do this on the phone) so overall not very happy

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teresa . 2024-04-17

MORE AT Just Eat

Great meal, courier was quick and very courteous

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Michael . 2024-04-14

MORE AT Just Eat

Large chips that came with the large bacon double cheese burger meals were more like a small! Boxes only half filled - if that!

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Philippa . 2024-04-12

MORE AT Just Eat

they kept changing the time 😒😒😒😒😒

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Sarah . 2024-04-11

MORE AT Just Eat

Can't say much more it's okay. But I wouldn't say it's exactly cheap for a takeaway burger. The soft drinks were quite flat and very disappointing. Should really have had a refund. Chloe, the server, was particularly helpful and excelled in her assistance.

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Ro Mo . 2024-04-03

MORE AT Google

Amazing staff and brilliant service. Jacob was amazing to serve me and he is an amazing worker.

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Mr Teach YT . 2024-03-31

MORE AT Google

Great atmosphere and Corey was very pleasant and helpful

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Pauline Mcphillips . 2024-03-29

MORE AT Google

Service was an exceptional standard thanks to the lovely lad named Corey. I couldn't work the self service machine he could see I was struggling pressing the screen that didn't react to me, pointed me in the right direction and it was all sorted thank you Corey for going that extra mile 😀

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Verity Rickwood . 2024-03-29

MORE AT Google

Corey was really helpfully and explained everything really well

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Marley15 . 2024-03-29

MORE AT Google

I came to this store yesterday and GREAT service from Madison. I will be coming back!!!

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T . 2024-03-29

MORE AT Google

Madison served me and was very helpful and professional. Lovely food as always!

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Celyn-Jay Stephens . 2024-03-29

MORE AT Google

Corey was very helpful and friendly

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Morgan Nurse . 2024-03-29

MORE AT Google

Outstanding service from Madison. Will be returning.

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Sarah Davies . 2024-03-29

MORE AT Google

This place is absolutely banging, been in the UK for 35 years and never seen a burger king, I popped in after hitting the weights at a near by gym, Corey noticed me a walk in and what a unit I am, pointed me to a table with the most elbow room I have ever experienced, felt like a KING Great food and great service thanks to Corey..

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Tom Hamilton . 2024-03-29

MORE AT Google

Today we were served by a young polite lad. He brought the food to our table for us as I walk with a crutch. Nothing was too much trouble. Well done Corey. Keep up the good work young man.

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Mick Altham . 2024-03-29

MORE AT Google

Employee was friendly and polite and service was fast

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Liam Keeley . 2024-03-29

MORE AT Google

Lovely burger today and great fries. Service was extremely good by Georgia, would definitely come again for some good fast food.

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ben peev . 2024-03-29

MORE AT Google

Corey was very helpful today at the Trostre store

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Lisa Wills . 2024-03-29

MORE AT Google

My colleague and i had travelled from North Wales to attend business meeting earlier we popped in, had to complement the chief the food was nice and hot, I spoke to think his name was jack nice lad well spoken.

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Jon Willz . 2024-03-29

MORE AT Google

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