Burger King in Carmarthenshire

Great store. Fantastic service with a warm welcome

Not allowed to be inside can wait for my friends food unless you order your self. Even though there was only 2 people inside they are so lazy you can't even sit in there

My grandson was being sick and I offered to clean up the mess but they refused and did it them selfs

Modern, roomy and clean restaurant. Service was spot on from the staff. Food was hot and tasty

Good service and friendly staff

Julie’s always helpful, they are all always happy to make food changes and the offers make it cheaper than the Giant M we all flock to so readily.

Very polite and pleasant staff, thank you Ola. Very Clean restaurant

Julie was fab helped with everything highly recommended

Food is usually pretty good at the Cross Hands branch but that's only because they are very quiet and make food to order. I don't mind waiting for hot food, but I do mind waiting 10+ minutes to get sub par food. To their credit, it rarely happens but it does happen sometimes. A minor point to make is that I wish the managers wouldn't force the staff to offer you so many extras when you've clearly finished your order. Asking if you want a special is fine, but they can ask you if you want 2-3 things which is quite annoying.

Quick snack stop plenty of options easy parking.location on industrial estate just off m4

Brilliant experience, one employee caught my eye with his brilliant customer skills I believe his name was Cai also the manager shift Julie I believe was lovely

fab service julie was excellent will be back

Worst fast food outlet i have ever visited. Service was extremely slow, most tables were not cleaned, or previous customers packaging on tables, but worst still was the bin was overflowing onto the floor.

Great store, very friendly staff and amazing customer service

quick service and lush food I’ll be back

Beautiful restaurant, must visit with family. I will definitely will come again

Lovely place to come and eat. Everything is always good. Management and staff friendly

Not bad. Chips were not fresh. Staff prioritise drive through over eat in orders.

Expensive but good. Update... Burger King Cross hands, Carmarthenshire is ridiculously slow. From pulling up to the payment window to actually getting our food was 12 minutes. Food was then warm at best.

No receipts, cold fries and poor service. Burger was fine but will not be rushing back to this outlet. Shame as I always used to like the burgers and hadn't had one for a while

LUSH burgers. I love burger king

I rate Burger King over McDonald's because of the larger beef pattie and salad ingredients. But add cheese and some miserable slivers of bacon and you are at £10+ so I'm kind of questioning whether it's worth it anymore! Service was quite slow here despite the fact that this branch only had half a dozen patrons.

Very helpful staff regarding promotions etc.... lovely place to eat!

Always a fab burger although a little pricey....

Food ⭐️⭐️⭐️⭐️ They put bbq sauce in my burger instead of chilli jam but they were very polite and they gave me the chilli jam and took the half eaten burger back The chips were ok hey were a bit to salty for my liking The melt chicken burger was amazing but i would of prefered cheese not cheese sauce The drinks do taste different from your normal store-bought drinks be carefull of what you get Service ⭐️⭐️⭐️⭐️ Atmosphere ⭐️⭐️ Terrible we’re I was sitting there was chips on the floor and sauce on the seat Window side on the 4 seater sofa seats

Visited Burger King Cross Hands today I must say I was blown away with the service and attention to customer needs they really went above and beyond to ensure we had a great experience at this restaurant. Would 100% recommend 10/10 service and food.

Burger King. Say what you will about fast food - sometimes you need something fast and comforting. When it comes to Burgers, Burger King is the undisputed champ when it comes flame-grilled, perfectly charred Angus burgers. Yes, there are near peer fast food establishments that sell burgers for less money - but you get a really good, high quality feed at Burger King. There is no doubt in my mind - Burger King makes the best sub £12 burgers in the UK.

Service awful 😖, sale assistant rushed us to do order ( no patience )when it was no people in front or behind . No cup holders been given,we just been asked are you ok to take your drinks. Would be nice to be more respected and good maners would help.

Staff friendly and helpful remover your order and nice to be treated as regular. Both disabled so they always deliver to table

Great service, fresh food. Thanks

I came to this store today and had a brilliant experience with Marco, he definitely made me feel welcomed. Couldn't fault anything about him. Well done xx

Served by Ela, polite and happy

Ella served us. Very friendly, quick service.

fantastic speed of service, excellent and kind staff, supervisors were very professional and helpful. would highly recommend, very tasty chilli cheese bits! spicy!

Great atmosphere and friendly staff!

Amazing service, hot food and great atmosphere the assistant manager Marco was very friendly, polite and helpful would definitely go again

Great service, food came hot and fresh. Julie was very friendly and helped me with my order.

One of the best burger kings about

Amazing staff and really fast service

Alisha is lovely, jack is very good at making the burgers

The staff are helpful and polite as well as friendly service

Fast drive thru and friendly staff

The food was good. Although i find the prices expensive. There always seems to be a wait for food. But given it tastes freshly cooked. I don't mind the extra waiting time. Guess it's not great if you're in a rush and looking for fast food service

Food tasts nice but very small for the price you pay. No atmosphere in there as all but 1 table was empty.

Good food served with a smile. Thanks guys

No receipt from the machine, slow service.

Service was a bit slow, I went inside to take away, priority must have been driven thru, it appeared clean and tidy, The food was good, good choice, never sure what to get as don't go often, double whopper was tasty, so much better than a McDonald's. Would recommend . You may have to wait so be prepared.

Waited 15 minutes, extremly poor rude service

Brilliant staff team and a great environment😀

Was clean and food was okay the person on till wasnt much help

Great service particularly from Annie! She really was the perfect server. I really hope she gets recognised for her hard work by management. She made such an effort with the kids which made our day!

Super helpful staff letting us make changes and upgrades to the order when the app wouldn’t let us. Make sure to ask for Julie!

Ella served me, very kind and informative about the menu.

Regularly stop here whilst driving from Haverfordwest to Swansea. I will drive past every alternative food premises no matter how hungry I am, just to eat here. Class food, class service. A special mention to Rhys is warranted. Always polite,efficient, and my order is always correct. That cannot be said for the countless other alternative fast food retailers.

Good food, good service. Julie went the extra mile

Amazing experience!! My burger had a little bit of mold on the cheese and bun, but that just added to the flavor!! Thank you for your amazing dry fries!!

Absolutely amazing customer service!! They didn't throw the cheese at me this time!! :)

Julie and Annie made my experience amazing

Super friendly staff, always happy to help and sorted our order quickly and best of all it tasted great so 5 🌟 + from me.

fantastic staff very friendly and approachable ( jack goodwin+alisha) 🫶🏻

Ellen severed me great job service

Really enjoyed and Annie was so friendly

Service was quick, food was spot on. Staff are very friendly, Julie the store manager was fantastic with the kids and Annie who served us was very polite and helpfully.

Julie and Annie were absolutely lovely! Service was on point and never disappoints. Very family friendly my 3 and 5 year old love it here

Been there twice in the last week. Had to wait 15 mins for food even though drive thru was empty!! Food was cold and had been kept best thing was the drink. Really gone downhill

Food was great! Service from Annie was as amazing!

Annie and Julie in crosshands are awesome. Love the vegan food.

Fab service by Julie and Annie. Coffee is great these days, always stopping by on my journeys with work

Annie was really helpful and the service was amazing!

Maddison was very helpful with my first use of the app. Great service highly recommended.

Annie are you ok? yes she was ok amazing service

Amazing!! The manager very professional!

Maddison served me and was incredibly polite & helpful

Madison was very polite and helpful to me and my son

Anne served us and was very helpful not had the food yet but sure its tasty. :)

Food was lovely. Service from annie was amazing. Will be coming back!

the staff were lovely and the food that was made was incredible, Ola came out and had a chat while my food was being prepared and she was such a lovely young lady 10/10 would pop in again

The staff are very friendly, restraint is very clean and food is ready in a timely manner

Food at this BK is the best, the Angus range here is the best burger in the area. Unsure as to why it tastes better than other locations.our server Julie was nice.

Ellen was lovely. She was smiling and kind and honestly her personality makes the difference.

Had a great experience, lovely staff, kind and helpful. I'd like to give Ela a mention as she was really polite at the till, well done.

Great quality food. Staff are amazing and friendly. Thanks Julie

Food bit expensive but nice. However one of the workers Rhys was very helpful with my order. Got it sorted swiftly.

A very polite gentlemen called Reid served me and made sure the order was correct before I left. All the staff are lovely every time I go in

Julie my server was excellent. Made my experience 5 start

Stopped here with the family on our way home, enjoyed the food and overall had a nice experience, All down to a girl named Annie, she was so friendly and helpful!! We need more staff like Annie in these places 😊

Nice clean restaurant with fast preparation of the food so nice and hot. atmosphere was buzzing & fantastic customer service. Rhys served me when I visited recently and he will put a step in anyone’s day, a joy to speak to and very polite. She ensured everything was in order for us & checked on us a few times. He’s the reason my review is a 5-star. Would definitely return bcos of his interpersonal skills. Pleasure visiting when you get good service like this

Great food, fast service, Annie was lovely and friendly.

Recently went for lunch where Annie went above and beyond for our group for lunch. Thank you!

Went here to eat whilst out and about and had the best customer experience ever in a Burger King. Annie behind the till was incredible and really helpful.Made the overall experience even better, it was so nice to be served by such a friendly person. I will definitely be back if I’m ever in the area.

I often go to cross hands Burger King as I commute between Llanelli and Ammanford regularly for my daughters classes and Burger King is always a winning choice for us both ! My daughter especially loves the server Annie I believe her last name is hughes she always goes above and beyond to interact with my us and get us any thing we may need no matter how small they may be! She’s always full of smiles and so so polite! she definitely brightens the room with her positive attitude I’d definitely recommend going to this particular Burger King just for their lovely staff will definitely continue coming here ☺️!x

Food was fast and efficient ,the young lady serving was called Annie Hughes I believe, I had to ask her name as she gave such exceptional customer service ,I was very impressed

Went into the store the other day and Annie served me she was very polite and helpful. Overall good service and food

Great service very friendly best burgerking I've been to

So went there today and the most beutiful waitress Annie served me with a smile and a happy vibe so most def will be going back hopefully I can treat her to a burger sometime for making the experience so amazing so thanks Annie a true star 😊

Popped in for a quick meal with my son, amazing service from a woman named Annie who was so patient and friendly and really made my ASD son feel comfortable, will definitely go again 😋

Great friendly service from Annie.

Came to burger King with my little boy and was welcomed by a staff member annie. She had played with my lil boy as he was unsettled and helped me with our orders. Outstanding manners and will be coming again. I suffer with anxiety and she made me feel welcome. We need more Annie's. We'll done burger King.. xxx

Food was great, atmosphere was buzzing & fantastic customer service. Annie served me when I visited recently and she will put a step in anyone’s day, a joy to speak to & bubbly person overall. She was very patient with my dietary questions and accommodating to my 2 children, they instantly took a liking to her. She ensured everything was in order for us & checked on us a few times. She’s the reason my review is a 5-star. Would definitely return bcos of her interpersonal skills.

I was down in Wales on holiday an decided to nip in for something to eat. The service and food was amazing and the girl that took my order ( Annie Hughes) was really helpful, and served with a smile.