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3.3

Based on 8.905 opinions finded in 4 websites

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Nº 399 in 483 in Charnwood

Nº 13 of 19 Fast food in Charnwood

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecheesecoffeepaybaconoldmeltedchickenmustcookednuggetsladyround

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Was busy but only waited min. Fresh & hot

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Peter Johnson . 2025-04-16

MORE AT Google

I ordered MCDonalds because I thought it would be be a quick and easy dinner for when I get back from work. But it turned out to be very stressful. We waited over An hour for it to be delivered and had several different drivers. They even had the audacity to forget one of our Mc plant burgers !!! And all of the food was cold! We also tried to call the company but the phone number doesn’t work.

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Chloe Palmer . 2025-04-08

MORE AT Google

The worst MacDonald I've been in!!! It was absolutely filthy. Tables filthy floors filthy even the walls were filthy & staff just stood around oblivious to it all. Only stopped as we were passing so won't need to visit again

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Lianne Pople . 2025-04-07

MORE AT Google

Its cold and I order dips with my food and didn't get any

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Lisa . 2025-04-06

MORE AT Just Eat

food was cold and missing dips.

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Lewis . 2025-04-06

MORE AT Just Eat

All food missing from order . Only got drinks and ice cream. Rubbish service

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Gary . 2025-04-05

MORE AT Just Eat

Never recieved two highet priced items (totalled £12) received a single cheeseburger instead. tried to ring mcdonalds melton directly, "number not recognised" no way for me to put a complaint in. has happened sever al times. disgrace!!!!!

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Stephen . 2025-04-04

MORE AT Just Eat

Trying to get a young hungry child fed on time before bed and the food was 30mins later than the expected time was not helpful. If food was not available which led to extended delivery times, why did it arrive cold?

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Ryan . 2025-04-01

MORE AT Just Eat

Terrible my foods cold and the time kept changing!!!!

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Ben . 2025-04-01

MORE AT Just Eat

I ordered 2 minecraft menus on Uber Eat and I didn't received the collectibles.... SCAMMERS!

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Asche Nilgorban . 2025-04-01

MORE AT Google

Order was delivered late. The food was stone cold and my thick shake was melted and warm. Put the lot in the bin 😬

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Debbie . 2025-03-31

MORE AT Just Eat

Food was cold & 25 minutes late

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bryan . 2025-03-30

MORE AT Just Eat

Shocking!! Delivered over 20 mins late, driver rang me was on the wrong street, i googled it that street wasn’t the post code in sent. Food was cold , put it straight in the bin!! No happy.

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Iain . 2025-03-29

MORE AT Just Eat

Very slow drive through. First time.

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Email Su . 2025-03-28

MORE AT Google

Absolutely shocking a whole meal and extras have been missed 2 children upset

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Suzanne . 2025-03-28

MORE AT Just Eat

missing toys from meals very sad children do your job right!

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Rachel . 2025-03-27

MORE AT Just Eat

Lovely service driver was lovely xx

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Lucie . 2025-03-25

MORE AT Just Eat

I tried to be as fair and honest as possible in all my comments. Recently, I visited McDonald’s in Melton Mowbury. After ordering my lunch, I noticed a staff member walking around with their phone to their head, serving food. I understand that you need to make phone calls while working, but it’s concerning that she doesn’t wear gloves. Her phone has been everywhere all day, and she’s just standing there, switching hands and touching burgers or whatever she’s making. I thought it was quite disgusting. I reported this to management their response were we don’t wear gloves because we are meant to wash our hands every 30 minutes, I’ve worked in the fast food industry before, and I recall that handwashing is mandatory. However, wearing enough gloves is also important. You’re supposed to wash your hands every time you touch different types of food or leave the kitchen.

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Dysharn . 2025-03-24

MORE AT Google

Forgot somthing from food and cant contact them to tell them

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Jaycie . 2025-03-23

MORE AT Google

just placed an order from Melton Mobray at home . one less double cheeseburger in the order and 2 burgers without anything, only one patty and bun. We really hope that you will improve and not think only about money.the kids are very upset and I hope this is the last time this happens to you

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Виорел Даскалица . 2025-03-16

MORE AT Google

came cold literally can't eat it

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Michelle . 2025-03-16

MORE AT Just Eat

Milkshake warmer than my fries!

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Daniel . 2025-03-16

MORE AT Just Eat

Food was fine but delivery driver was extremely rude!

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Shaun . 2025-03-16

MORE AT Just Eat

Food could be hotter but the staff were very pleasant, the store was clean and tidy.

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Richard Swann . 2025-03-12

MORE AT Google

Taking “fast” out of fast food, I’m quite a regular here, I love a nice latte, I’m not sure if it’s the managers or the lack of management that makes this McDonald’s so slow, and dysfunctional, but something is very wrong here, I feel the management need re-managing, I feel they may have lost how a McDonald’s should work, and what the fundamental experience should be, and that’s definitely not to be stacking every car order in the car park as if they are cooking every order individually,

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Nigel Parnham . 2025-03-11

MORE AT Google

Our food was cold so we didn’t really eat it

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Rebecca . 2025-03-10

MORE AT Just Eat

Visited McDonalds tonight (10th Mar 25) and ordered a Philly Cheese Stack meal. It takes 5 mins to drive from McDonalds to my house in Melton and when I arrived home and opened my meal, the burger and chips were cold. Not slightly cold.....stone cold. Awful food and the Manager needs to get on top of this.

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Paul Desborough . 2025-03-09

MORE AT Google

Great delivery guy but food cold

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Rachael . 2025-03-06

MORE AT Just Eat

awesome delivery thanks driver much appreciated.

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AL . 2025-03-05

MORE AT Just Eat

Great location, good quick swrvice

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joe white . 2025-03-03

MORE AT Google

Fast food is definitely a not here, every time I’ve visited this restaurant for a drive through I am asked to park up, even when there’s no cars in the derive through. You then proceed to wait 10/15 minutes for food.

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Oliver Rawlings . 2025-03-01

MORE AT Google

Quick but cold had to heat up in microwave

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Rebecca . 2025-03-01

MORE AT Just Eat

The bag was open and one portion of fries where missing

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grzegorz . 2025-03-01

MORE AT Just Eat

we didn't receive our free philly stack burger

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Anna . 2025-02-27

MORE AT Just Eat

where are the sauces in paid far?

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Barry . 2025-02-26

MORE AT Just Eat

Food arrived on time, still quite warm, however fries were missing, so I've had 2 very unhappy kids.

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Lukasz . 2025-02-22

MORE AT Just Eat

quick delivery, food great, however straw & sauces were missing from order!

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Meghan . 2025-02-22

MORE AT Just Eat

Order cheese burger Fry's and white coffee. Asked to wait in a bay with the coffee. The coffee was hot chocolate and the rest of the meal didn't show waiting 30 mins, the place was gridlocked so just left them to it 😡

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Jim Gray . 2025-02-20

MORE AT Google

very bad. was very late. live 2 minutes away from mcdonalds. guy who gave food was rude and unprofessional

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Jay . 2025-02-18

MORE AT Just Eat

Ordered 9 chicken nuggets and instead gave us chicken select and we didn’t receive the Philly stack

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Ellise . 2025-02-18

MORE AT Just Eat

Every single time I’ve ordered for delivery from this McDonald’s they always miss something from the order without fail

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cade “miniman” marvin . 2025-02-17

MORE AT Google

Ordered meal at 6pm and arrived at 8pm stone cold with flat coke

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Guy . 2025-02-15

MORE AT Just Eat

Food was stone cold, chips were soggy. Ice cream melted and the burger dried out, nothing wrong with the delivery driver at his timing which leads me to think the food had been sitting in store for a long time.

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Joe . 2025-02-15

MORE AT Just Eat

Just normal McDonald's, good relaiable tasty fast food

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George Wigglesworth . 2025-02-14

MORE AT Google

Fries were stale, drink was watery as the ice had been in it for so long and my burger was cold

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Caitlin . 2025-02-11

MORE AT Just Eat

Chicken selects ordered mozzarella sticks came instead so no meal for me I don’t eat mozzarella very poor

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Moira . 2025-02-11

MORE AT Just Eat

Cold and time kept being pushed back RUBBISH

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Tony . 2025-02-08

MORE AT Just Eat

when we orders said 15/30 minutes it was extremely late and was changed a couple of times. we ordered chicken nuggets with 4dips we never received the dips so that was ruined. not happy

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Simon . 2025-02-08

MORE AT Just Eat

Food was really cold so was coffee

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Dianne . 2025-02-07

MORE AT Just Eat

Food is always cold and looks items have leaked or packaging damaged - happens a majority of the time if ordered for delivery. Delivery driver on this occasion was intimidating and rude.

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Sian . 2025-02-04

MORE AT Just Eat

More than half of my order was missing and the good that did come was cold

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Abbie . 2025-02-04

MORE AT Just Eat

the food was cold and the drinks went ever

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Katie . 2025-02-03

MORE AT Just Eat

They kept putting the time back food was cold and delivery driver was rude!

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Marc . 2025-02-01

MORE AT Just Eat

Unhappy with my order! Very very very rude driver! And drinks where spilt all in the bottom of the bag! Didnt even say sorry!

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emma . 2025-01-31

MORE AT Just Eat

Absolutely terrible the delivery guy kept the food and just gave the drinks and mc flurries he needs sacking

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Daniel . 2025-01-31

MORE AT Just Eat

I just wish that the food would still be hot/warm.

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Carol . 2025-01-31

MORE AT Just Eat

Ordered this evening, was delivered late and all the food was freezing cold. This seems to be a more and more common problem with them. Will not order McDonald's through just eat again.

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Stacy . 2025-01-31

MORE AT Just Eat

Foods cold and fries missing! Every single time I use this service something is missed or wrong. It really isn’t difficult

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Nicola . 2025-01-31

MORE AT Just Eat

Excellent druve thru experience, quick, very friendly and very well packed.

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simon hedley . 2025-01-31

MORE AT Google

Not only was the food cold. I never received any off my order was came wasn’t what I ordered. Spent £17 on a 10£ meal

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Mark . 2025-01-28

MORE AT Just Eat

Never even arrived. Kept putting delivery back for 2 hours!!! Then said delivered. Comical

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Lee . 2025-01-26

MORE AT Just Eat

time changed after 1hr wait and food missing

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Andy . 2025-01-24

MORE AT Just Eat

Children happy meal didn’t contain the nuggets for a start and all the food was cold!!

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Sam . 2025-01-23

MORE AT Just Eat

Food was cold and took a very long time to arrive

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Joe . 2025-01-19

MORE AT Just Eat

Took an hour to come for one meal, food was cold when arrived and the chips was half full. Not happy at all

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Emily . 2025-01-17

MORE AT Just Eat

Not happy ordered 36 pounds of food when order came it was someone else’s 13 pound order tried to contact everyone but no joy They have not even emailed me back

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Julie . 2025-01-12

MORE AT Just Eat

No longer 'fast food' that's for sure. In-person customers have become 2nd class citizens here. Endless delivery drivers push pass waiting patrons as their bulk orders seem to be more important to the company. Restaurant it never was, but gets worse. Staff are over run an now lack customers skills to keep delivery drivers (who are in essence 'staff') to behave in an orderly fashion.

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Sean Oliver . 2025-01-11

MORE AT Google

Missing dips and a mayo chicken, is it really that hard to read an order? Useless

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mitchell . 2025-01-10

MORE AT Just Eat

Food is ok could be hotter and service is slow have to wait for food as seem more interested in the drive thru. Water on floor in toilet and a smile from staff wouldn't go a miss

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piggyturbo1983 . 2025-01-09

MORE AT Google

Delivery driver was very polite. First driver in a long time that has been great xx

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Suzanne . 2025-01-09

MORE AT Just Eat

Quick delivery which was fabulous, great classic McDonald’s with complete order and friendly delivery driver!!! Thank you 😊

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Kayte . 2025-01-09

MORE AT Just Eat

I like food from MC Donald's, and this establishment is one of the smaller ones I have visited so far. But its advantage is a large parking lot for cars that visit MC Drive. But as for the operation itself, in my opinion, it is quite small for the number of people who visit it. At the time of our visit, we had to wait for a table to be seated. Ordering machines are available, but if you want to order at the table, you must have its number, which is quite problematic if you are just waiting for it. Likewise, even if you order at the cash register and have nowhere to sit, it's quite a problem to wait with a loaded tray and wait for a table to become free.

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Igor Trenčan . 2024-12-31

MORE AT Google

Ordered at 1:55 and delivered at 3:15.. Delivery time was changed many times. Food was cold. Very poor delivery service

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Justyna . 2024-12-30

MORE AT Just Eat

All the food was cold and the mcflurry all the ice cream had melted to a runny liquid

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Rebecca . 2024-12-28

MORE AT Just Eat

two items missing from the order, not drivers fault, McDonald's omitting to put them in!

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Amanda . 2024-12-24

MORE AT Just Eat

Drinks leaked out and covered all food. We didn’t eat any of it

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jonny . 2024-12-22

MORE AT Just Eat

Food was cold and the estimated delivery time kept on changing

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Anna . 2024-12-20

MORE AT Just Eat

Left a Big Mac out of my order, I contacted just eat and have never heard anything back! The courier was nice and efficient

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Dee . 2024-12-20

MORE AT Just Eat

The delivery man was really really nice!

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Kayla . 2024-12-20

MORE AT Just Eat

Avoid this place, especially through the official app for delivery. Items missing from the order on 2 occasions. Impossible to contact via telephone. Total tripe!

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Chris Barker . 2024-12-15

MORE AT Google

no sauce as usual always miss something out

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Kevin . 2024-12-15

MORE AT Just Eat

Delivery not arrived!! Ordered at 8:30pm

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Ruth . 2024-12-14

MORE AT Just Eat

Delivery time was very erratic, constantly changing. Food was barely warm. Otherwise order was all correct and food fine

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Sam . 2024-12-14

MORE AT Just Eat

sadly no food but drinks in the order was delivered ... must be very busy

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tim . 2024-12-13

MORE AT Just Eat

Food fine, staff absolutely clueless. From pulling in to getting food was 50mins.

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Michael Bateman . 2024-12-12

MORE AT Google

unfortunately the items arrived cold. not cooled, not warm. actually cold like they had been directly in contact with frozen items while being delivered

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Stacy . 2024-12-09

MORE AT Just Eat

Food takes forever to come, thought it was a fast food restaurant

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Sam Sharp . 2024-12-09

MORE AT Google

Not only do we have the worst drive through design, We also have maintenance staff cleaning above customers passing through the drive thru!! Safety??

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Simon Kennish . 2024-12-09

MORE AT Google

Delicious as usual. Thank You.

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Carol . 2024-12-09

MORE AT Just Eat

Food was cold and ice cream melted. No sauce.

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Paul . 2024-12-08

MORE AT Just Eat

chips and burgers were cold ordered at 17.30 arrived at 1846 not good enough

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Martin . 2024-12-08

MORE AT Just Eat

delivery driver very rude and spilled the drinks all over the bag

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Charlotte . 2024-12-07

MORE AT Just Eat

The food was prepared around 40 min. Order submitted on 16:00 food coming 17:08

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Dominika . 2024-12-06

MORE AT Just Eat

Food was delivered 2 hours after ordering and all stone cold , mc flurries turned to soup and food from what I could tell must have been sat waiting for delivery for around an hour , estimated half hour from ordering for delivery.

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Grant . 2024-12-06

MORE AT Just Eat

Every time we order they get it wrong, I know mcdonald's hasnt got any smart people but it's not hard to read a screen a put the right food in the bag.

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Oliver Booker . 2024-12-04

MORE AT Google

Fast and good nice friendly staff

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Sam Lord . 2024-12-04

MORE AT Google

Asked for No Mayo on the wraps I ordered but they both came with Mayo on when courier arrived he wanted the code which I still haven’t received while trying to find it my food was stone cold .Very dissatisfied .

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Eve . 2024-12-02

MORE AT Just Eat

Delicious as usual. Thank You.

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Carol . 2024-12-02

MORE AT Just Eat

The delivery guy was great. Such a nice welcome. Personally, I'd give him a raise and over time. Plus, the food was beautiful. Merry Xmas to him and all Melton Mowbray McDonald staff .

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David . 2024-12-01

MORE AT Just Eat

No soft drinks or hot drinks 9am on Sunday morning what a joke so you pay more to order mcmuffin and hash brown and no drink perfetic

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Ashley Fuller . 2024-12-01

MORE AT Google

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