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2.0

Based on 57 opinions finded in 1 websites

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Nº 845 in 940 in Doncaster

Nº 32 of 34 Fast food in Doncaster

Score
OpinionsNoteTripAdvisor572.0

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Absolutely ridiculous can't change sauce on a big tasty to big Mac sauce, despite not having an issue doing this at other branches. Staff unhelpful, never again went to KFC instead

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Culture26136328941 . 2024-02-20

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Well once again they messed up, burger was crap looks like a kid made it. Freezing food, waited about 10 minutes to get served at the drive through all while the other lane had 4 cars through, I'd avoid at all costs as its so crap! They need new staff. Last time I went I had to go back in 4 times to get the order right.

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luke l . 2023-10-08

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The first few times we have visited for breakfast, this branch have had no coffee/hot drinks at all & do not advertise otherwise.

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Ellie N . 2023-08-14

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Constantly running out of hot drinks and if you are lucky to get 1, then its barely warm, not good at all, sefinately guna start giving this place a miss.

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Dave P . 2023-08-14

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Such bad service tonight very rude member of staff was sweeping under us as we were eating then shut an area off making us feel very uncomfortable. Then asked if she could wipe the table whilst we were still eating. Rolled her eyes and tutted when I asked if she could wait until we had finished.

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stacey d . 2023-07-20

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Unfortunately, this is the nearest mcdonalds to us... food is ok, as expected, but always the slowest drive-through. Some staff are good but some are really poor. Poor franchise owners here. We use the drive-through at the ollerton restaurant sometimes, and that is a different league. Fantastic staff, really quick

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cuttsylefty . 2023-07-02

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Fuming to hear someone shouting at a member of staff becoz he had not had a shave but when the lad walked out he didn’t even look like he needed one this was a horrible experience for our selves an no doubt the lad it happened to coz he looked so upset this is a disgusting way to treat ur staff

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Hannah G . 2023-05-30

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3 cars in the drive through and I was sat there over 30 mins and had to walk up to the window and say something then they decided to start my order and when I got home.it was all wrong and the fries where awful

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john h . 2023-05-13

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Not open 24hrs!!! So why advertise? Been three times after midnight and the staff say not serving for an hour or system update sorry. Thats fine, Just don't advertise 24hrs when your not

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thebarofche86 . 2023-04-21

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We ordered from the App to try it out for the first time. Service was quick although we got an unpleasant surprise when we eventually opened what we had bought. We traveled to a local park to eat the meal and were saddened to see that we had received the wrong order, or parts of the order which were missing. Only one fries and a cheese burger rather than an extra quarter pounder with cheese which we ordered. A lesson learned to check next time before we leave the premises as looking at feedback this has happened to several others at this restaurant.

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melissasuea2023 . 2023-02-21

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I ordered my kids meal and mine I paid and got to the window to collect my food and the woman didn't put my order through they didn't even tell me the price at the first window...and the woman at collection point said you will have to park up come in and reorder...I said to the woman they should listen when ordering and relay it back...and if I come in my son's meal is going to go cold...so I had to leave my meal all because they don't take orders properly...really not happy with the response from them bad customer service...

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566marisat . 2023-02-17

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I don’t know who the lad was taking the orders through the drive through but he was absolutely hilarious!! Who’d have thought ordering a maccies could be such a laugh! That lad deserves a promotion absolutely made my day he did

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Clubbychick . 2023-02-04

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Stopped at drive through for large cappuccino. Greeted by girl on speaker and i quote, " What can i get you, i told her, drive round" Exact conversation. Paying hatch same girl, "oh it's cash, handed correct money over and she shut hatch doors. NOT a single greeting and polite hello or thank you the whole time. The manager of this branch either needs to teach there staff the first lesson in customer service politeness, then remind them that without customers they have no job, or Mcdonalds need to lokk at this place and replace the most rude, ignorant staff that i have seen Maccys employ.

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Colin C . 2023-01-01

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Just ordered a breakfast meal and requested brown sauce on one of the meals to be told that they don’t do brown sauce on breakfasts. The girl pretty much argued with me for five minutes. I’ve only been ordering the same for 20 years and never heard anything so ridiculous. Customer service …Zero out of Five and she needs to be in a different job. I’ll go to another McDonald’s from now on!!!

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MattyTraveller1 . 2022-12-04

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Waiting 30 mins after order placed , 8 just eat type people arrived given priority service just stood like fools, no apologies, my number 07516186040 still waiting What happened to the actual customer in the Restaurant done we count anymore

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314richardq . 2022-11-07

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I went to this take away today some of the order was missing and other orders were wrong. We had busy day and went for the easy option, so I was very disappointed to find my burger was missing and my sons got the wrong...

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John H . 2022-10-08

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You never get what you’ve ordered! Always missing items or wrong items!! Also being a vegetarian and receiving meat burgers isn’t the best. Burgers look like they’ve been put together by a 2 year old. Staff need to make more of an effort.

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GrandTour34987915502 . 2022-05-22

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Raspberry and Flake McFlurry, perfectly tasty and good value. Pity about the takeaway service which was particularly slow

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tommee2 . 2022-05-19

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Absolutely rubbish.. training is needed.. make sure your staff can count.. I ordered 1 large big mac meal 2 medium big mac meals and a ham burger and fries... 1 of my big mac burgers were missing I wasn't given I recipet to try claim...

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jamesj947 . 2022-05-19

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Sat waiting for 10-15 mins am when order was brought out everything was shoved in same bag after clearly asking several times for one order to be separately bagged due to allergy’s! How useless can they be still sat after 20 mins waiting for a...

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Adam H . 2022-02-13

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Amazing, Charlie needs a pay rise amazing help he works so hard Food (breakfast) amazing Good atmosphere Really nice McDonald’s

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LloydPerigo . 2022-01-30

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Just came out of the drive thru. We ordered a wrap a latte and a Big Mac meal! The food was Luke warm and my latte was cold, gave it back to the girl behind the counter who was rude she said what do you...

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annemariah2018 . 2021-10-30

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Usual McDonald's can't moan about much.... Except that all too often now when ordering certain things they say oh we're not doing those or they're not available at the moment... TAKE THEM OFF THE MENU THEN

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Tim H . 2021-10-03

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Only ordered 2 chicken nugget happy meals through the drive thru...Got home to find less than 20 fries in each box! No nuggets! Come on McDonalds, not acceptable. Upset children...👏

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michellegC2407DS . 2020-12-20

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i had a really crap experience, but after speaking to the manager KIERAN he did a fantastic job of making it better and looking after me. so thank you

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K8467SWjog . 2020-10-29

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We go to this McDonalds regularly but will now be going elsewhere. They have started short changing the large fries when you go through the drive thru also we have had the same toy, a superman lego movie toy 4 times, I asked if we...

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I2105OKclares . 2020-08-29

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Says 24hours on the website it’s now 05.33am and it’s closed drove quite a way to get here as it said it was the only one open in my area and it’s actually closed false advertisement very disappointing

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knines2020 . 2020-08-08

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They need the food hygiene people in because the staff are always coughing and must pass germs on from everything they serve. They always look dirty and are so ignorant never a please or thank you. But that's management that need to be teaching them...

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david l . 2020-04-01

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They have not fixed the iced drinks machine for 6 months.... WHY? Rude staff and slow service. Absolute joke..

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biaferon . 2020-03-01

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I never write reviews but this place needs to change. Firstly what I tried to order they had run out of, tried asking for 3 other things which they didn’t have either. Got to the first window of the drive through to pay the girl...

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Cupandsaucer1 . 2019-12-07

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Visited to have what is normally excellent Ice Cream...... Machines broken..... This should not happen in what is in reality a fast food outlet only! Back up systems... Two machines....

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tommee2 . 2019-09-18

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Came here a 3 weeks ago drive thru gave me chicken nuggets instead of fish fingers rang them got a ref to have free food lost ref and now theyr making out its a lie!!

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neelamahsan1 . 2018-12-01

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don't ever use the drive-thru - its comical. we regularly sit and watch at least 70% of cars get parked up here to wait for food. the car park is full of cars waiting for fast food. if you have to visit this branch, park...

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garycutts . 2018-11-26

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Disgusting food McDonald’s is normally beaut but at this one it’s cold never right order always forget dips it doesn’t look fresh and the staff are scruffy honestly I’d rather starve than eat their foul versions of McDonald’s meals!!

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marcustoria . 2018-08-13

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Always ordered quaterpounder meal but now converted to wrap of the day meal. Gorgous and cheaper than a burger meal.

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dave_woodhead . 2018-07-09

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Arrived, 10.25am to order breakfast McMuffin. Only one till in operation although other staff around looking disinterested. 2 people in front of me who had trouble placing their orders so by time I was served it was 10.34am. Told breakfast finished 10.30am so I was...

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Bob E . 2018-06-29

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if you use the drive thru...... 1 in 5 cars at best won't have to park and wait some days its much worse it seems that a lot of food must be made to order nowadays

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garycutts . 2018-04-05

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We ordered two McChicken Meals and we asked could we park up and wait. That wasn't a problem which we did. After a while a young girl came with a bag and said 'McChicken Meal'?! I said we hd ordered two so was it ours...

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JohnSafehands . 2017-09-23

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Last review not for Thorne as it didn't open until July 2017! Called on a warm day last week for some McFlurrys but there weren't any!!! Apparently someone had broken the machine. Teething problems I hope as only open 2 weeks. Will try again soon.

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L1925INsarahl . 2017-08-16

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Grabbed a quite bite to eat after picking up a new car nearby. Although the carpark was small we managed to get parked. It was busy inside but we used the machine to order food to the table. Food came quick and the order was...

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SquaredMacaroon . 2017-06-22

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Visited with the family in the evening, staff looked very rushed and flustered, we felt sorry for them but there something wrong with this restaurant in the background because the restaurant was absolutely filthy, food, paper, spillages all over the floors, tables not cleaned appropriately...

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clara232010 . 2017-02-25

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we went there for a quick bite to eat on a sunday evening and the service was outstanding very polite helpful and friendly young lad ,the staff were so helpful the food was hot and tasty ,the counter and all public areas were clean and...

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audey . 2016-10-13

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Came here as a last minute food stop wish we hadn't bothered. The tables were dirty, out seats had food on them. Literally had to wipe the seats before we could sit down. Strange thing was there were plenty of staff around doing nothing...

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Ogrub77 . 2016-05-31

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Contacted the manager of Kirk Sandall Doncaster Mc Donalds to let him know their would be 10 of us coming to eat after a kids Birthday Sports activity on Fri 6th May and could we bring our own birthday cake. Not a problem and to...

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Amanda D . 2016-05-09

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Went there with friends for tea after visiting the South Yorkshire Aircraft Museum. Was there with friends including two 8 year old lads. We all enjoyed our meals. I had chicken spicy wrap and chips that I was hungry and devoured as soon as I...

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Steven P . 2016-03-15

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Just bought a family of 5 drive through meals and very disappointed to say the least. Chips were cold and soggy and the burger had lettuce that must have gone out of date sometime last week. Not impressed at all.

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EVOsDoncaster . 2015-08-20

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After ordering 4 meals here over the weekend, we were waited a few minutes for them to arrive however at least the food was cooked fresh. Food was tasty... Typical McDonald's. Staff friendly. Car park a little tight but plenty of spaces available. No complaints...

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Stephen W . 2015-06-23

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By far the slowest maccers around! Always a que and it's never as busy as some ive been to with more customers in it. Maybe they need more staff i don't know? Few council staff members too but they try there best... Best isn't always...

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dumbdayo . 2015-05-08

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and with the busy nature of the restaurant, quality control seems to diminish, as does the attitude of some of the staff. seems to have a high turnover of staff too, as few seem to have their "star badges". hope it gets better soon

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Michael B . 2015-02-12

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Just returned with our food. After being made to wait 15 minutes for two meals and having only been given the drinks I finally saw the girl who took my order and hearing her saying she was going off shift I shouted her asking where...

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insumo . 2014-09-21

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McDonalds are mcdonalds, always very welcome with my kids. I went to the drive through late one evening and cant complain.

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Irene M . 2014-08-25

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mc Donald's balby rd Doncaster never again. cold fries very little to no salt. big mac . more big mess in packet meat had no flavour .pickle had not a hope of a tang to it and if that white stuff they put in is...

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Adrian H . 2014-03-11

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very busy, quick service, and a selective menu, the tables were dirty and we had to clear it ourselves, toilets not great. value for money when you have children

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spanishgail . 2013-04-04

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As ever consistency at McD's is what you get average temp average quality average sr ice average cleanliness It filled hole for once it was. Hot chips were v rare Cheerfully staff with a lot workers from the finer CCOo

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ian g . 2013-03-15

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Our order is always wrong when we go through the drive thru. Always check your meal before driving away

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JaneMcD1 . 2012-07-31

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Its ok, a standard McDonald's ... Easy and the staff are really quick there 😄

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CJaye N . 2012-06-03

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Das Restaurant befindet sich im Zentrum befindet. Es ist ein Ort, wo wir billig essen kann für wenig Geld. Das...

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Dawids . 2010-10-03

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