McDonald's in Highland

The food is pretty disgusting for those of us who aren't McDonald's fans, but when there's nothing else to choose from, it's edible and acceptable. You have to eat fries quickly or they'll turn into plastic sticks. They give you free sauces, but you have to pay £0.50 for mayonnaise. The restaurant isn't very dirty, which is surprising. The ice cream has no taste at all.

There was a long wait just to get to the terminals. The place was not clean and quite small considering the number of people there.

Nice and fast takeaway delivery

Went through the drive thru, no issues….. Arrive at the collection point and they hand me 6 nuggets, part of my order. However they were then like is that not your order. I show the full order on my phone , she then comes back with two drinks and hands me them. Again not my order. She asks me again what drink I’ve ordered. I finally get that. She eventually brings me a bigmac, but she’s not looked at the order properly as it’s got everything I didn’t want on it. Blame was put on the app not working. Small Mcdonlads and the drive thru could cause tail backs and chaos. Fort William has many better places to eat

No ice cream like being in calcuta

The food: classic Golden Seagull. My expectations weren't disappointed. What did surprise me, however, was the service! At first, I wondered why so many people were working there for a Big Mac. When I got my food almost immediately, I understood. The atmosphere was classic McDonald's; the young clientele (as British youth are known) was unfortunately a bit more reminiscent of a ghetto, Brixton-esque. But that was only a minor issue.

This place gets worse and worse firat of all the chips were cold, and in a mcflurry cup!! Whos in charge of ordering the stuff. The burger was horrible its cold. No locals in Fort William should go here,!!

The house keeping lady was helping us very much this evening when we went in with Family.

Absolutely rammed, staff didn’t really seem to be in control and no sauce for my nuggets.

For a McDonald’s this was really good, food was freshly made to order so nice and hot, didn’t feel like it was waiting around at all, staff were friendly and the interior was very clean. Nice atmosphere for a McDonald’s, mainly hikers. Food was nice, good parking and good location. Good stop over point in the highlands.

Friendly staff, clean restaurant compared to other McDonald's

Fills a hole when you're desperate! 🤷

One of the McDonalds with super quik delivery during the peak hours of last Eastes sunday. Very clean interior and friendly staff

Was a good McDonald's to be fair, we'd done Nevis in some of the worst conditions possible and come down and just needed carbs and food so they delivered real quick ..good quick service

Every single table dirty. I asked the manager if someone could clean it. No one came. Filthy place. Another customer came in saying he'd bought a coffee from the drive thru, the lid wasn't on right and he'd burnt himself and split it all over his car.

Fast friendly service, high quality items and very busy.

I was at Macdonalds in the 11th of April at around 5:30 and one of the workers called Erica came over to our table and gave us in trouble for laughing and then she asked for our name and what age we are and we did not tell her because she had no right to give us a row for have a laugh without being loud and then she got her colleague to kick us out and Erica put her fingers in my face and said “blah blah blah” when I was trying to say that she was shouting at a boy with learning difficulties and there was no need for that because this isn’t the first time she has came up to us for laughing snd she said we were not being very kind to each other when we are all friends and we were having a laugh.So then we got kicked out and then my granny went in to speak to them and then they mad up a whole different story and then was saying that they never did any of that. And i think that it was very nice of them because we done nothing but talk not loudly to disturb anyone…

This place sucks, they took like 10 minutes which I thought was good but they forgot my toy, after I asked they gave me it eventually, they didn’t even give me a bag, plus I got the stupid fries man. The fries were bland and the coke tastes like water, 0/5 experience

Goat where it it and it can fix my roofer

Looking like a familiar story for this place going by the reviews ,listed yesterday as open until 10 pm ,turned up at 7:10 pm after and adventure on the hills to a ,with a were closed from a gut locking the door ,not even a sorry!!!! No wonder there was s que at the drive through at KFC. Thankfully they were open and we got some food

Go here often & honestly think they have forgotten our sauce everytime. Yay dry chicken nuggets share box and chips for us haha!

Classic MaccyD's experience.. No fuss, No bother.. just the usual breakfast or burger and fries at a fast pace.. and a decent app which seems to work all the time! I like the limited editions on the menu.. Philly Cheesesteaks, Chilli burgers, new limited edition drinks etc etc, seems like they add/remove items pretty often so keeps it interesting.. If you order from within the app it earns you points, and those points literally equals FREE stuff! It doesn't take long to earn enough points for a FREE medium sized meal or a breakfast.. or even just a drink or some small fries, you earn points with every order.. My advice is- let the points build up and you can get a decent sized meal for free pretty quickly! You can order via the app and then pick up at the counter, or have them deliver it to your table, or use the drive thru.. You can also change the items from within the app, ie add some more cheese/bacon or remove the pickles or mustard or whatever you dont want beforehand, its really easy and simple to do.. job done! Is it any wonder MaccyD's serves so many customers, they are consistently good at what they do!

I'm not one for eating food here but I absolutely love the coffee here. I'm from Oban and I come here quite alot just for a coffee.

A star for all the people who comment on a Mc Donald 😂😂😂😂😂😂 I feel bad 😂😂😂😂😂

Lovely people in a lovely mcdonalds All are very polite and plesant had a small issue with my order and they went above and beyond to make it right and the food is tasty too 😊

Only time I have a McD's is when I'm passing Fort William. I have to say this is the best experience yet. Lovely woman and possibly her daughter working there (from Hungary) place was spotlessly clean, warm and friendly and not putting up with any nonsense from perhaps local teenagers..lovely young guy working there too.. thank you

Small place but nice, it has a parking lot and you can also take a mc drive if you want

McDonald's was just McDonald's and a Big Mac was just a Big Mac. And today was a spicy chicken something - it was certainly spicy. I find the flat white coffee particularly good, surprisingly.

Central location! If you’re hungry just quickly grab a bite with their tasty meal. Highly recommended

Didn’t even answer on the phone, it was left on silent. I couldn’t get my food! Rude ahh

I ordered two small chips they didn’t come so I had to go in and get them while me food went cold and when I got them there was a medium and a small it’s a joke

The service is a disgrace asked 2 bacon rolls a coffee and a bannana milkshake so I said politely another bacon roll please but I was told to go f**kmyself I thought this was disgusting and once I opened my bacon roll I got one slice of bacon and some wobbly disgusting thing that should never have been there if your looking to have a nice morning ruined I highly suggest heading to macdonalds it’s brilliant place for it

Super fast service, lots of tables inside and outside the establishment. Large parking lot with drive-thru option

Loud pop music playing spoiled trying to have a relaxing lunch break

Special mention to Mirella for being so kind and understanding with my autistic grandchild. It has been a lovely experience.

Compared to French McDonald's, we were pleasantly surprised by the care and welcome of the employees, and the quality of the burgers and fries.

Great atmosphere Always clean. Food was served hot and fresh.

Arrived at 10:30ish and ordered a happy meal a big tasty meal and a wrap of the day. The wrap only had chicken and sauce no lettuce or anything else in the wrap Big tasty only had cheese on it no lettuce or sauce or anything else and the happy meal was good but I could over hear the workers laughing and joking about and saying if u want ur nuggets to come get them urself one of the managers was getting visibly annoyed at how long it was taking and other staff were just being difficult and talking back etc But the happy meal was bangin

Took a break there on the way to Glasgow. Was bit busy at the time. Food was nice and fresh. Food was good as always.

Staff here can't seem to tell their arse from their elbows. Waited 20 mins after it's said it was ready to collect on screen. Even then they messed up our order. Took back and it took them multiple times to rectify.

Best McD that I have been too. It was Christmas Eve,still the service was so fast. The place was so clean. The staff were kind and friendly. I was amazed by their quick service.

Easy to order on app and click and collect is great. Not as stressful as having to remember everything when going through drive thru. Also easy to customise order

We were over fishing 🎣 in fortwilliam Quick snack before heading back to Thurso

Our regular stop off on the way north.

Very clean. Excellent service from Erika. Thanks!

Great location. Friendly staff.

We had a great customer experience here with a drive thru employee called Chris (I think!) he was polite, courteous and helpful and made the experience brilliant despite a little wait for food. Hooray for good service!

Ah forgot there was one in the ol Fort of William. Ah needed a coffee for the lastvleg eh the journey and they have it in abundance. It cheap, well cheap, and it's good. So, ah was happy and Ronald was grateful for the few quid that it cost. Happy days

Just like home but with the sun 🌞 and sand outside.

Clean, quick, inexpensive, what's not to like.

A handy place when moving through the Garrison

Terrible service. Didn’t answer my calls😡

Stopped here on the way back from a holiday in the highlands. The service was fast, efficient and precise. The young lady at the counter patiently asked me how many sugars and milks I wanted. I felt bad for the manager who had to deal with the rude, swearing customer in front of me, but she asserted herself well and put him in his place. There is no excuse for verbal abuse.

Food was spot on, always the same at McDonald's, the issue was the staff organization was terrible and the male toilets are the worst iv ever seen in a McDonald's.

The fries were rancid on my last visit in june! 🤢

A very busy McDonalds which is really good but would be perfect if the restaurant was slightly larger to prevent everyone chasing a seat.

Best view for a McDonald’s I’ve ever had

Not a pleasant McDonalds. Food is bland compared to other establishments. Small and not much seating. Chaotic.

3.3⭐. We are international travelers. This is the second McDonald's we have eaten in the UK. According to the standard evaluation of McDonald's in the world, it is average, not particularly outstanding or particularly bad. There are toilets and many seats inside, so there are a lot of people. The meal is also served very quickly. The Chicken McNuggets I ordered here come with BBQ sauce packets. This kind of sauce packets are not available in Taiwan. I think it is a bit salty and a bit strange. Maybe it is because I am not used to eating chicken nuggets with barbecue sauce, haha. Whenever I see different food, I always want to try it. There are three items here 💰 £3 set menu, which is somewhat similar to the 1+1 set meal in Taiwan. 🚗There is also a drive-thru here. ❗Note, one of the paper ordering machines seems to be broken, so you need to remember your number yourself. 20240807

Ordered a large fries but looked like a small, hardly cooked. Rude management, when I went to swap a Coke zero that I was given instead of a coca cola classic that I paid extra for the manager argued with me that it was a normal Coke as the lid was not pressed in! Had to argue my point as it certainly wasn't coca cola and she was refusing to swap it instead of apologising! Will NOT be coming back! Absolutely shocking!

Fort William is always delicious 😋

Love this one! They’re fast also. Can be really packed inside

Understaffed and due to this couldn't cope with demand. Printer didn't work on order machine. Toilets filthy too.

No plug sockets available just to inform those who eat at McDonald's because most of them provide these usually.

I suppose it was exactly as you'd expect a McDonald's to be. I haven't been in one for a long time so I was shocked at how small my bacon and egg McMuffin was. It was ok though, and an ok coffee and very welcome so early in the morning

We arrived late night for a quick meal as everything else was already closed. We ordered 6 meals and once we were ready to sit, we were told to take the standing tables as they needed to clean the whole dinning area. It was 21h only. We insisted we wanted to sit down and after some time were allowed to do so. Soon after the whole McDonald's was full full and all the tables had to be used. Waste of time arguing for nothing with customers...

Brilliant mcdonalds always warm food and friendly staff

How do you screw up fries?! Just the tip of the iceberg but for the first time in my life they managed to dump about half a tonne of salt on my fries and they were very unpleasant. The place was very dirty with tables and the bathrooms not very clean. Worst was the staff. Arrived on Sunday night and there were some older staff who were working hard but there was also a group of younger staff who were messing around behind the counter and whilst I was waiting for my coffee I saw one pick up and eat some of the chips and say 'im getting two more bags' which I think speaks volumes to the lack of discipline and explains the noticeably poor quality of the food. Parking was also a challenge for our van which, being fort William, you think they would thought to cater for. Overall very poor.

A very crowded classic McDonald's

A sure sign it was good it was busy.. but maybe because it was full.of tourist who only recognised the sign??

This is the most hectic Macdonald's I've ever been in in my life. There were far too many people in here for the size of the establishment. The drive-thru goes through the actual car park which makes manoeuvring in and out of spaces really difficult and pedestrians take their life into their hands. I'm amazed it got through planning!! Ordering was a nightmare the queue was out of the door. We ended up ordering on the app.

Cold fries and in insufficient quantity.

Small restaurant and quite busy when we visited. Parking is free but small as well. Service was fast considering the crowd.

Food good, efficient staff, road entrance is an accident waiting to happen.

Had a quick lunch as it was conveniently next to the hotel. It was super buzy the time we went and hard to find a place to sit. It was very dirty and staff struggled with everything and seemed overwhelmed so i can understand why some were rather rude. Surprisingly, the food was ok. The next morning we had breakfast there since we were in a hurry and the picture was totally different: it was quiet, clean and the staff was very kind and helpful.

A bit crowded, but it is not the Place's fault

I am glad that McDonald's has staff like Sarita and Mushkaan. Sarita showed me such empathy which is rare to see nowadays. Because of these two ladies I will choose McDonald over fancy restaurant any given time. Keep up the great service and smile, it's rear even in hospitality business.

A McDonalds like thousands of others.

Service is great and fast but the smell of the bathrooms is unbearable. Also, they are really small.

Too greedy, when you order souces like mayo they dont put them in bag and dont refund. Also overcrowded.

Very clean, friendly staff, food was fast to arrive and all kids tablets working!

One of the best mcdonalds I've been to. She said "enjoy your food" C: But it was really crampt

I don't know if this is the busiest McDonald's on the planet but in August it trumps a lot of the one in New York. Staff were very hard worked.

Tried again, and regretted it again

Great McDonald's, organised and efficient. Nice and clean. Parking is a bit tight.

Usual fare, very busy restaurant. Not easy to park!

Picked up a much needed milkshake after doing Ben Nevis. Quick service!

Dirty bathrooms and a very limited breakfast menu

McDonald's seemed to be very busy, but there were many employees and the service was quick. There were seats outside, and although it was crowded, we were able to sit down.

I always have salad and I have to say it was good, the balsamic vinegar dressing was also very good, it's a shame that the McDonald's environment is always mistreated by customers. The staff were very kind and went out of their way to clean the table where we sat.

perfect service 👍👍👍 Mirella is the best! I love this local and I love Scotland. Thank you.

It’s McDonald’s but a very very busy one, be prepared for a wait for your food

Went to drive thru and ordered, got items in a bag. Checked before moving off and noticed iron bru wasn't there, had to wait until the server noticed us sitting in the car. Received iron bru eventually and went on our way

Great to have a McDonald's in Fort William! There's a drive-thru here which is very convenient.

The tables were clean, the staff friendly and quick. The food was freshly made and was warm and tasty. Just right after a day of hiking.

It's a McDonald's, standard run of the mill fast food restaurant, staff team were great but the food is just fast food nothing special.

McDonald's is extremely crowded, with only three machines with two sides to order from and a drive-in. The queue for the machines is very long. It would be good to add more machines. The staff is very polite and they explain to each customer that there is a code for the next purchase. One big downside is that the women's restroom was in a catastrophic state. One toilet had a lot of feces, and the other had a urine-soaked seat. For the money they make from the crowd, they should have a cleaner. The food was of the same quality as any other McDonald's.

We ordered on the app but we got no napkins or sauces. This is not the first time this happened. A little more attention to detail would be fabulous.

Visited twice during holiday, both times food was most importantly hot and tasty

Stopped over for a short break on our way to Skye. Service was quick and coffee good. Great thing I clearly noticed how clean they kept the restaurant. Coming from Australia at times McDonald restaurant aren’t kept up to scratch but this one at Fort William was excellent! Great work to the staff.