McDonald's in Highland

Ah forgot there was one in the ol Fort of William. Ah needed a coffee for the lastvleg eh the journey and they have it in abundance. It cheap, well cheap, and it's good. So, ah was happy and Ronald was grateful for the few quid that it cost. Happy days

Just like home but with the sun 🌞 and sand outside.

Clean, quick, inexpensive, what's not to like.

A handy place when moving through the Garrison

Terrible service. Didn’t answer my calls😡

Stopped here on the way back from a holiday in the highlands. The service was fast, efficient and precise. The young lady at the counter patiently asked me how many sugars and milks I wanted. I felt bad for the manager who had to deal with the rude, swearing customer in front of me, but she asserted herself well and put him in his place. There is no excuse for verbal abuse.

The fries were rancid on my last visit in june! 🤢

Food was spot on, always the same at McDonald's, the issue was the staff organization was terrible and the male toilets are the worst iv ever seen in a McDonald's.

A very busy McDonalds which is really good but would be perfect if the restaurant was slightly larger to prevent everyone chasing a seat.

Best view for a McDonald’s I’ve ever had

Not a pleasant McDonalds. Food is bland compared to other establishments. Small and not much seating. Chaotic.

3.3⭐. We are international travelers. This is the second McDonald's we have eaten in the UK. According to the standard evaluation of McDonald's in the world, it is average, not particularly outstanding or particularly bad. There are toilets and many seats inside, so there are a lot of people. The meal is also served very quickly. The Chicken McNuggets I ordered here come with BBQ sauce packets. This kind of sauce packets are not available in Taiwan. I think it is a bit salty and a bit strange. Maybe it is because I am not used to eating chicken nuggets with barbecue sauce, haha. Whenever I see different food, I always want to try it. There are three items here 💰 £3 set menu, which is somewhat similar to the 1+1 set meal in Taiwan. 🚗There is also a drive-thru here. ❗Note, one of the paper ordering machines seems to be broken, so you need to remember your number yourself. 20240807

Ordered a large fries but looked like a small, hardly cooked. Rude management, when I went to swap a Coke zero that I was given instead of a coca cola classic that I paid extra for the manager argued with me that it was a normal Coke as the lid was not pressed in! Had to argue my point as it certainly wasn't coca cola and she was refusing to swap it instead of apologising! Will NOT be coming back! Absolutely shocking!

Fort William is always delicious 😋

Love this one! They’re fast also. Can be really packed inside

Understaffed and due to this couldn't cope with demand. Printer didn't work on order machine. Toilets filthy too.

No plug sockets available just to inform those who eat at McDonald's because most of them provide these usually.

I suppose it was exactly as you'd expect a McDonald's to be. I haven't been in one for a long time so I was shocked at how small my bacon and egg McMuffin was. It was ok though, and an ok coffee and very welcome so early in the morning

We arrived late night for a quick meal as everything else was already closed. We ordered 6 meals and once we were ready to sit, we were told to take the standing tables as they needed to clean the whole dinning area. It was 21h only. We insisted we wanted to sit down and after some time were allowed to do so. Soon after the whole McDonald's was full full and all the tables had to be used. Waste of time arguing for nothing with customers...

Brilliant mcdonalds always warm food and friendly staff

How do you screw up fries?! Just the tip of the iceberg but for the first time in my life they managed to dump about half a tonne of salt on my fries and they were very unpleasant. The place was very dirty with tables and the bathrooms not very clean. Worst was the staff. Arrived on Sunday night and there were some older staff who were working hard but there was also a group of younger staff who were messing around behind the counter and whilst I was waiting for my coffee I saw one pick up and eat some of the chips and say 'im getting two more bags' which I think speaks volumes to the lack of discipline and explains the noticeably poor quality of the food. Parking was also a challenge for our van which, being fort William, you think they would thought to cater for. Overall very poor.

A very crowded classic McDonald's

This is the most hectic Macdonald's I've ever been in in my life. There were far too many people in here for the size of the establishment. The drive-thru goes through the actual car park which makes manoeuvring in and out of spaces really difficult and pedestrians take their life into their hands. I'm amazed it got through planning!! Ordering was a nightmare the queue was out of the door. We ended up ordering on the app.

A sure sign it was good it was busy.. but maybe because it was full.of tourist who only recognised the sign??

Cold fries and in insufficient quantity.

Food good, efficient staff, road entrance is an accident waiting to happen.

Small restaurant and quite busy when we visited. Parking is free but small as well. Service was fast considering the crowd.

Had a quick lunch as it was conveniently next to the hotel. It was super buzy the time we went and hard to find a place to sit. It was very dirty and staff struggled with everything and seemed overwhelmed so i can understand why some were rather rude. Surprisingly, the food was ok. The next morning we had breakfast there since we were in a hurry and the picture was totally different: it was quiet, clean and the staff was very kind and helpful.

A bit crowded, but it is not the Place's fault

I am glad that McDonald's has staff like Sarita and Mushkaan. Sarita showed me such empathy which is rare to see nowadays. Because of these two ladies I will choose McDonald over fancy restaurant any given time. Keep up the great service and smile, it's rear even in hospitality business.

A McDonalds like thousands of others.

Service is great and fast but the smell of the bathrooms is unbearable. Also, they are really small.

Too greedy, when you order souces like mayo they dont put them in bag and dont refund. Also overcrowded.

Very clean, friendly staff, food was fast to arrive and all kids tablets working!

One of the best mcdonalds I've been to. She said "enjoy your food" C: But it was really crampt

I don't know if this is the busiest McDonald's on the planet but in August it trumps a lot of the one in New York. Staff were very hard worked.

Tried again, and regretted it again

Great McDonald's, organised and efficient. Nice and clean. Parking is a bit tight.

Usual fare, very busy restaurant. Not easy to park!

Picked up a much needed milkshake after doing Ben Nevis. Quick service!

Dirty bathrooms and a very limited breakfast menu

McDonald's seemed to be very busy, but there were many employees and the service was quick. There were seats outside, and although it was crowded, we were able to sit down.

I always have salad and I have to say it was good, the balsamic vinegar dressing was also very good, it's a shame that the McDonald's environment is always mistreated by customers. The staff were very kind and went out of their way to clean the table where we sat.

perfect service 👍👍👍 Mirella is the best! I love this local and I love Scotland. Thank you.

Great to have a McDonald's in Fort William! There's a drive-thru here which is very convenient.

It’s McDonald’s but a very very busy one, be prepared for a wait for your food

Went to drive thru and ordered, got items in a bag. Checked before moving off and noticed iron bru wasn't there, had to wait until the server noticed us sitting in the car. Received iron bru eventually and went on our way

The tables were clean, the staff friendly and quick. The food was freshly made and was warm and tasty. Just right after a day of hiking.

It's a McDonald's, standard run of the mill fast food restaurant, staff team were great but the food is just fast food nothing special.

McDonald's is extremely crowded, with only three machines with two sides to order from and a drive-in. The queue for the machines is very long. It would be good to add more machines. The staff is very polite and they explain to each customer that there is a code for the next purchase. One big downside is that the women's restroom was in a catastrophic state. One toilet had a lot of feces, and the other had a urine-soaked seat. For the money they make from the crowd, they should have a cleaner. The food was of the same quality as any other McDonald's.

We ordered on the app but we got no napkins or sauces. This is not the first time this happened. A little more attention to detail would be fabulous.

Visited twice during holiday, both times food was most importantly hot and tasty

Stopped over for a short break on our way to Skye. Service was quick and coffee good. Great thing I clearly noticed how clean they kept the restaurant. Coming from Australia at times McDonald restaurant aren’t kept up to scratch but this one at Fort William was excellent! Great work to the staff.

It's a Mac. You know what you're getting and it's always the same quality

Regular mc Donalds, however staff is urging people to rate the restaurant to get discounts.

Nightmare to get in as the car park is tiny and badly layed out, didn’t have the wrap of the day. Said I could have one of the other wraps but charged me full price. No coffee available and no sauces available. I asked for ketchup and BBQ, of which neither were in stock.

Absolutely shocking! I had a big Mac and a salad! The Big Mac burgers looked like boot leather and were dry as the desert, with some plastic cheese and loads of lettuce!! Sauce was minimal ar best! The burgers themselves weren’t even 3mm thick….The salad was just lettuce with 1 slice of tomato and 2 slices of cucumber!! Never again!!

Resolve the crisis at the end of the night

Great place for quick lunch in Fort William!

Ask for onions. Got cold and half a container full Bad attide by man in charge. He said ... you dont get what's shown. Have taken picture. Let's see if I can POST

Not much to say it's a typical McDonald's, however the lady who served us was a delight

Recently ate at this McDonalds for a meal. Service was easy, quick and friendly. Food was fresh, hot and amazing. Not a lot of parking on site however.

Everything was good except from the fact that they wouldn't serve Sweet Curry or Barbecue sauces, so i took a star off of food and off of service.

Called in to eat before heading home , only downside is the ordering boards , most seem to not work or get orders wrong and you have to start over , I would prefer to place an order with a staff member than the automated boards , some are so bad I just feel like smashing them and leaving to go elsewhere , maybe better and quicker to have staff to take orders , what happened to customer service to replace that with automated boards that don't always work .

McDonald's in Fort William is a solid choice for a quick meal. The service is fast, and the staff are friendly. The restaurant is clean, and the food is consistently good. It can get busy during peak times, but it's a reliable stop when you're on the go. Four stars!

They messed up the one thing that every other mcdonald's could do fine, the cheesburger the core reason why I like going to theese restaurants because it isnt bland and has a colorful texture and they messed it up, they made it bland and uninteresting

Thanks Ganga for the five star hospitality 🙂

I had a good experience, my favorite person is ganga. She is very nice and wrote her name on my receipt.

Bacon and egg roll with black coffee, good as ever

Everything as expected easy to access parking and quick service. Thanks!

Good location, good outside seating. The parking is very small and narrow, that's the only thing I would change or improve.

Was disappointed as there was no coffee and it was first thing in the morning!

its a bit hit and miss here sometimes its not fast food at all and you have quite a wait 40mins.

A very busy Mc D's !! But served quickly, and got a deal for 4 pensioners ! Happy munching !! 🍟🏴󠁧󠁢󠁳󠁣󠁴󠁿

Great experience and clean restaurant.

Great Service nice helpfull staff.

Food needed cooked longer the burger fell apart out of the bun and fries needed longer I was unwell afterwards they need further training

We’ve never had a bad meal from here. Food always fresh, piping hot and made with care. Staff all brilliant. I am a big fan of the Filet o Fish and it’s always been freshly made and cooked to perfection, unlike in other parts of the country when it can be dry and inedible. We would recommend a visit to the An Aird branch to anyone looking for a quick bite to eat in the Fort. We would definitely award five stars. ⭐️⭐️⭐️⭐️⭐️

Employees daughter was sitting across from us swearing every two seconds playing the the tablets . Not a great place for kids.

Nice of them to be open late and serving food, unlike all of the other establishments in town.

Just a McDonald's quick fast food

Absolute tosh food I've never frequented a McDonald's before my recent visit and I'll never set foot in one again I had a double sausage and egg and they had the audacity to call a piece of plastic served as an egg dry as a bone Absolute garbage it was I like an egg that runs I can't understand why people would take their kids to these establishments the quality of food is garbage the staff are clueless and have no idea of customer satisfaction

Drove thru orderd was charged collected order about to drive away notice I had wrong order,went back was told sorry and she put somthing in the bag I returned to car still wrong order sent my husband in he was told it was just a different box, came out, wrong order AGAIN meanwhile fries and the rest are stone cold by now, finally I went back in and got a refund, but no apology all I got qas attitute so 40 mins wasted a 300 hour journey ahead hungry, not good service at all

The burgers were very well prepared; the staff was friendly; and generous quantities

I understand it’s busy place but service could be better.

No vegan options for breakfast, leaving emptyhanded :(

Nice to eat a Mc in Scotland. Ben Nevis Fort William mountain rescue deserve a McDonald's aswell.

Quick service although i ordered chicken selects and was given a selects box with cheese bites inside. not realising till i was home. disappointed as i didn’t order cheese bites at all

It's Macdonalds. What else is there to say. Very busy.

Food was ok ,would have been better if they had put the onions on my burger, only found out there wasn't any when I got home with my drive through take away

As always burger was nice fries abit limp but still ok

McDonald's was just McDonald's and a Big Mac was just a Big Mac.

Attitude of person taking order was awful - didn't seem to want to be there. Breakfast wrap was ripped in the middle so fell apart when trying to eat it and lid wasn't on one of the drinks so spilled everywhere. Obviously a Sunday morning not a great time to go!

Please check your initiator and finisher on Line. I am a McD employee My friends ordered Veggie wrap and found selects in it which is complete wrong thing. This tends to reduce the impression of a loving brand. The shift Manager and Managers please take a note of these. It’s not a good thing if the order is veg. How much ever the restaurant is busy the tongs and tray should be correctly selected that’s what I been thought. Something is going wrong do check the camera and train that person. 12th April around 12:15pm

Very pleasant helpful staff, good food.

Good McDonalds in the beautiful town of Fort William. Nice to stop off at on a road trip or visit around the place. Has tablets inside and you can order from the screens inside or from the app or at the counter.

Well bilt burger, clean, lovely views, great staff. 10/10

Macdonald's was completely packed the day we went, a Saturday evening at 6 p.m. We were coming back from Ben Nevis to eat and we weren't even able to sit down, it's a shame. Otherwise it's a McDonald's like any other for the rest of the time I imagine, and it's quite well located

Nice view of Ben Nevis whilst sat eating mcdonalds

One of best I've had fresh hot fries and all rest of food really nice 😋 👌