Mcdonalds in Havering

Thursday night we went to this restaurant to eat our dinner . 2 adults and 2 kids. We order our food at the self till , selecting eat in but at end of orders we realised that that was not table service at this restaurant. When food was ready we went to collect the food and the scene we find was very disappointed: staff very lazy attitude and no interested on delivery a remarkable experience and service . Table and floor was very dirty and messy . We start to eat and few minutes late a worker start to clean table and swipe floor around us. The lady used the same broom to clean the floor and swipe the table just In fron of us while we.are eating food.Absolutely disgusting!!!! I couldn't finish my food as this make me feel very sick !!! We spend and waste over £ 42 !!!!! Call the manager was pointless tbh seeing the attitude of the staff , careless and disrespectful.

Disgusting. Ordered cheeseburger (cold and dry), chips (hard as rock) clearly been sitting there for ages, chicken nuggets (not fresh and clearly reheated more than once) and a fish finger happy meal (the only thing that was fresh was the fish fingers as clearly they would have had to make them fresh). Be careful when ordering from this McDonald’s especially if they are quiet as they do not care about the quality of food they are serving. The food had obviously been sitting there for a while I’m guessing when they are quiet they do not feel the need to cook fresh as turnover doesn’t require it. Even the coke was flat. I don’t go to this McDonald’s often and I won’t be coming back again. I have visited the other McDonald’s in Romford high street which is a busy McDonalds and whenever I have been there the food is hot and fresh as it should be! Also had no crayons or drawing for toddlers they said they has not received a delivery however that is not much of a issue to me the main let down was the awful quality food.

It has been ages since we were in Romford but the Mc D's is still selling good coffee at an incredible price. The staff were very friendly, the fare served in quick time and the tables like the toilet were clean and tidy.

I was on my way into Romford when my partner texted that they were in McDonalds. I arrived half an hour later to find they were still waiting for their food, not particularly fast I'm sure you'll agree. After being chased up the food was duly delivered, usual fare, it's never very special, you know exactly what to expect. I'd honestly rather pay extra & go to an actual restaurant, this style of eating out just leaves me cold. People you have to rub shoulders with in these places make you itch, not my choice on this occasion.

This McDonalds in my opinion should not be called a restaurant, it is more like a canteen, poor service, dirty tables and floor. I would not recommend this place at all very disappointing.

Average McDonalds. Good size but always busy. Food ok, usual fast food. Quite clean, staff a bit uninterested.

Me and my partner noticed its always closed in the morning which is ridiculous being as its next to the cinema. For lunch we both ordered the Swish Stack meal. They had run out of the cheese sauce!, they wasn't busy and we was in there at 12.15pm. I asked for mayo instead. We got our meal, they forgot to put mayo in mine. The chips weren't nice, also cold, both our buns were dry and the meat wasn't nice and my partner said his zero coke was flat like it had been sitting around for at least 3 days.

Really crowded at times. But usually with a quick service so you don't have to wait long. Unfortunately doesn't have enough chairs so you probably need to sit near the windows in front of the shop.

The service here was good but the restaurant was let down by the dirty tables and floor. It looked like nobody had cleared the tables or swept the floor for quite a long time. Had to put rubbished from finished meals in bin so I could get a table.

Ordered my favorite Big Mac and enjoyed it with fries. Followed by an apple pie... my childhoods favorite meal :)

Decent staff . messy place . quickest serving ever in Mc.D . Better serving and a higher standard than other McDonalds i have been to .

I am never disappointed with Mc D's coffee. The taste as consistent as is the value even though the cost can vary from venue to venue. I also had a crispy chicken chilly wrap that complemented the coffee for a very satisfying break. The service was, as always, polite and efficient.

Where the McDonalds is located makes it feel like it was shoe horned in at the last minute, or more likely maybe designed this way to make it hard to kids to hang around as it is so small. There is quite a good trade here as you have bowling and cinema right next door which is why this place is open later than you'd expect however seems to be always closed when the cinema empties out... someone hasn't really thought this through surely? Strange side entrance as well makes it weird to enter here as you end up facing the whole restaurant making everyone look up, so regulars use the side entrance as an exit. Rarely a queue here and food although never quite instant does always arrive fresh. I guess because its never overly busy they have the time to prepare most things fresh which is a good thing really. Score as service can be very slow and the queues are almost designed to start arguments as anyone can jump in front of you, food is just normal takeaway food a little bland and packed with salt and fat!

It is always a pleasure to pop into Macdonalds, the brewery. The staff are always polite/helpful and react speedy to customers. The food is always well cooked - whats there to not like.

I don't generally eat much from McDonald's, but on this occasion our kids wanted to eat from here, so I went with it. The smoky bbq burger had a lot of flavour to it and the fries are good. Not the best in the world, but gives good value for money.

Only ever had coffee and salad here, but can recommend both. The condiments bench is always tidy and topped up and the toilets are clean, considering they practically serve as Romfords public convieniences. The touch screen order kiosks save you from queueing up

I Went there a couple of weeks ago with my brothers and stepdad. My brothers ordered a strawberry milkshake and it came as banana.My stepdad ordered a chicken legend with salsa and unfortunately couldn't eat it because it came with spicy mayo which he does not like.I ordered a chicken and bacon BBQ wrap and I found a small black hair in it and there was black bits in my lemonade. Finally you have to go up to the counter just to get straws. Defiantly won't be going again!

Cuando esta rama fue re-furbished año pasado el nuevo aspecto era impresionante y ahora obtendrá sirve a su vez, lo cual era el problema antes. También hay más asientos. Sin embargo, es invadida por turbas de 12-18 años y extranjeros jóvenes entre 3 pm y 5 pm que nunca comida de compra. Aquellos en uniforme escolar sentarse en multitudes de 8-12 techados bloqueo y la última vez que vi uno de ellos con sus zapatos en la mesa. Los extranjeros los jóvenes, que son el este europeo en apariencia, recogida manos llenas de azúcar o servilletas o agitadores y dejar esparcidos por las mesas. Se toman sin previo aviso del personal que son demasiado blandos con ellos. La ubicación, justo al lado de la estación de tren lo hace peor y si yo tenía mi camino me volvería a cerrar esta sucursal abajo porque los problemas que regularmente atrae.

Personal apresuraban todo el lugar satisfactorio clientes. Toda la familia conseguimos lo que pedimos y disfrutamos de la comida. Gracias

Mcdonald's globales muy ocupado debido a tener un cine al lado del hotel, es el servicio normal, rápido y barato de precio muy limpio, acogedor personal no particullay

The food was fresh BUT the order was completely messed up! It was shocking as the restaurant was empty! It was extremely slow also! Only recommend if you really want McDonald's!?! Otherwise a few restaurants next door!

Not a frequent McDonalds patron but was out with my daughter in Romford and wanted to get something on the quick. Was going to go in Nandos but no tables available.As soon as we set foot in the place we were bombarded with staff literally barking "CAN I HELP YOU?!?" ... There was only one other person at the counter, I got closer to the counter and staff still barking "CAN I HELP YOU?!?". I said we were just looking at the menu first .... The looks we got! This is not a very pleasant welcome .... Even if they are ordered to scream "can i help you" at people entering the store, wouldn't a PLEASE on the end and a smile be a standard touch? Working in retail most of my life, if any of my staff spoke to customers in this way, it would be a sacking issue.Anyway ..... The specimen of humanity that served us was 'Deborah' ... Deborah had one star on her badge so maybe that's why she was so rude and angryShe just looked at me and mumbled "Can i take your order" .. Still no please. I ordered my daughters food. Deborah told me £4whatever. I said i hadn't finished (standard practice would be "would you like anything else?") .. So i continued with my order. "what drink" She responded, so i told her "2 cokes PLEASE" ... She responded £9whatever .. Still no please thank you anything else.Paid her ... Still no please, She told me "waiting for sumfink in your order" ... Standard practice would be "please take a seat I will bring it over to you" .... She didn't so i stood and waited Food came, she just slung the tray in front of me. I took it, we ate ... Ironically, for McDonalds, the food was quite nice.Needless to say, we won't go back .... I thought McDonalds prided themselves on customer service. I know the saying "pay peanuts and you get monkeys" applies but in this case they got pigs ... Rude ignorant pigs

We all know McDonalds. I visit this one regularly and love the Filet of Fish the most. When it is nice and quiet it is heaven, being left alone to read a newspaper with my meal and a coffee. When it is busy it is the most stressful place on earth, simply because people join the queue after you yet get served before you because there is no roped-off area like in a bank. The staff simply say 'who's next?' but should really know who's next because too many times I have walked out without buying anything simply because I am made to wait too long. It is called bad customer service. Food is good though.

It is ok for kids because they like stuff like this but it is not very cheap anymore and i would hope that the prices freeze as they are getting rather pricey.

My heart drops when my children decide it's McDonald's they want to go to again. Okay, the food is not too bad but the restaurant's are always grubby and sticky. Manners and good eating habits are also in a minority but the children seem to love it and always ask for ice cream to finish off.Good value but cnnot wait for my children to develop the taste for a more upmarket venue.

It's McDonald's, you know what you are expecting even before you order, and you don't really get any variation where ever you go, good food at small prices..the big tasty is back!!

What can you say for the money it is good value and there is so many different variations of burger, so you are spoilt for choice. They do a few deserts too so if your watching the pennies this may be the one for you.

The food at golden M is getting because they have to listen to their customers to make things work.The drinks and icecream are making a very good comeback, why? because I enjoy it very much indeed.Everything has taste now, which is how it should be for all the customers.

What can I say? McDonalds is McDonalds, whichever restaurant you go to. Staff is always made up of kids and you always wit ages for the Filet of Fish.

We took a group of children here for lunch, it was very busy, you can sit outside the restaurant on the large widow ledges of the Brewery if there is no seating inside the restaurant. Food was hot but they had no milkshakes and ice cream, so the caused a problem with the chldren wanting both of these things which McDonalds advertise so we were very angry about this. We had to go and purchase ice creams somewhere else as the children had been promised ice creams. I think the staff should tell you about the items not available before you order as trying to calm down screaming children who have special needs is not easy. Maybe a board outside would be a good idea informing customers of what is not available.