Burger King in Havering

love the place manager are so good and staff and happily welcoming

Very rude staff the male staff they don't know ho to talk to customer like i saw one of the male staff member were abusing a customer

Love the place very nice and clean very safe place to visit food 10 out of 10 staf and manager really helpful love it and good environment

Working environment is too good. Friendly staff

Ordered the whopper with bacon meal,the staff are very friendly and the restaurant is clean,the tables had been washed down..The whopper was very tasty and the fries 🍟 nice and crispy,no grease which is how I like them..all in all a nice lunchtime experience. One thing you have to register your car number plate at the counter otherwise you will get a ticket..

Served instantly. Nobody smiles.

Had great experience very fresh food quick service, definitely worth it

I had a very nice experience. Friendly staff , quick service. Nice food .really love it

Love the service food always hot and fresh with amazing quality, good customer service 5 stars and friendly staff members. Really quick service and clean restaurant. I like to go there and have fresh and tasty food.

Love the service and fresh food amazing quality.

very nice and clean place very helpful staff

Been to this place a few times. BK is not my preferred fast food choice. I tend to find tasting the meal still hours after eating this. I only go cause the kids like a change every now and then.

Always first class service and lovely staff . I used the burger King app and its easy to use , the cashier helped me to redeem a few points . ( most helpful ) Thank You , From all at Stephen James property sales and lettings Hornchurch .

order was cold and took an hour to get here

The food was stone cold, although my colleague and I were both very hungry as we had been at work since 7:30am may we suggest at least that couriers are issued with appropriate thermal bags .

delivery time was put back a number of times but worth the wait. Food quality good and meal was much enjoyed.👍

It’s Burger King 🤷‍♂️You get good burgers, expensive but good! I like this one because it’s off the beaten track it’s not crazy busy. Drive-Thru seems accurate when used.

Tried the steakhouse angus from this burger king it was really tasty and its a must try item

All food was cold not even warm terrible service !!! Refund needed

The food really was cold and the onion rings inedible. The onion rings were so hard that I couldn't even chew them. I won't order burger king for delivery again

Waited over an hour just for them to start preparing the food. Then when it was time to go to the door, I was waiting and then it said delivered. Not to me it wasn't. It's the first time I've ever had a problem with burger king. Fuming!!

Good service and friendly staff..

love the place very nice and clean

Service good and friendly staff

Amazing restaurant , clean and tidy, fresh and hot food , excellent customer service, friendly staff..nice place, highly recommended., great experience..

I thought the chips were of a poor quality . Too many were fragmented , lacking a centre

Highly recommended very nice and clean place

I ordered my meal took 2 hours to get to me and should of been 45 mins and it was freezing cold.

Customer service and Hygiene levels have seriously dropped at this Burger king Only visit this BK as its my local one, today's visit must be the worst one There's an eastern european assistant manager here, who thinks it ideal bad mouthing customers while they are still standing by the checkouts The place was littered with food on the floor and used trays everywhere. The toilets were locked and the disabled one was filthy The Indian manager also seems to think its fair charging for sauces too when your paying for 4 / 5 meals per visit (when he has given free to others) I won't be back anytime soon

Can’t comment on inside as I got a drive thru. Chicken burger was as expected whilst I agree with comments on here regarding the buns being a little fragile, the burger was nice. Chips nice and hot and the Pepsi drink was well Pepsi drink! Can’t really get too much wrong when it is a standardised chain

Food was tepid at best chicken royale order was wrong

Was a little cold but was lovely x

Cheese and bacon loaded fries.... paid extra for the non-existant cheese and bacon infant potion in top of the chips terrible

It’s was great experience and love the food fresh

Very nice and clean place food was amazing fresh and hot

Ordered at 13;00 got my food at 2:40. Not worth the wait to be honest

the chips were cold, which was a shame. the chicken nuggets were very nice. the burger was burnt and mine was uneatable. I'd be happy to try ordering again, sometime in the future

food was cold could have been delivered earlier

Really good in taste and friendly staff

Its was really great experience and fast service. Friendly staff

Very nice and clean place food was amazing thank u for helping everytimes

Not on par as normal, burger went in the bin

It came on time but it was cold.

Doesnt look or feel like it’s been cleaned since 2007. Only the disabled toilet open, urine all over seat and floor. No staff to tell. Women’s and men’s toilets locked for whatever reason- probably avoid having to clean

Quite and save place. Fresh food

Never had a hot burger from this branch. Same with the fries. By the time I get home (5 min drive) the food is barely warm enough to eat.

How can you recommend a burger king it's a burger king & I like them

Didn’t deliver the drink with the meal

Delivery time was over an hour but when delivered food was hot and order was correct

I’ve being in this Burger King for my lunch. I order a meal and a Pepsi for drink which it was warm. I gently asked to add some ice on it. They sad their machine was not working properly so no ice was available. i can understand this can happen so, I ask then to have a bottle of Cola instead which they have in the fridge behind the cashier but the manager refused to give it. So I had to have my lunch with a warm Pepsi, was very disappointing !! Clearly the managers in this restaurant they don’t care about customers and I think the company should do something about it as this is unacceptable for a big company like Burger King. Personally I will not come back and will not recommend this restaurant.

Food was cold when it was delivered

Great experience very nice and beautiful place

Amazing place very nice and clean staff are very nice and one of the best Burger King

ordered some tubs of ice cream and never received them just a hand written note saying out of stock but they let me pay for it

Worst customer service, it takes 20 minutes to make a snack, and several drivers wait hours to pick up an order. My order never arrives on time, and when I go to eat at the restaurant it takes a while to make a snack. However, the food is good.

Never again. Very dry and tasteless. Disappointed.

I have very good experience and really fresh food. Lovely staff ready to help

service was brilliant and the food was lovely thank you

Gave my delivery driver completely the wrong order, meaning over half of my paid for items were missing. My £50 order was instead a £9 kids meal.

They are very rude and they are not brother about delivery. Please don’t order online.

unfortunately, the toaster broke and was kept waiting quite a while

Food arrived missing items and flies cold hard and tasteless. Non existent customer care, not the first time this app has proved itself to be little more than second rate bloatware.

delivery took 52 mins for a journey which is 15 mins away from restaurant driver went way out of the way for no apparent reason and food was stone cold when it arrived. worst delivery 9 have ever had from just eat

VISIT DATE: SUN 21/07/2024 VISIT TIME: 17:35 Unfortunately, this is my closest Burger King and I occasionally go in there with my daughter. Whilst the food is always fresh (we eat in), the restaurant is also often dirty and the toilets are awful - really in desperate need of refurbishment. My final complaint is that this restaurant doesn't bother ordering the boxes / crayons or whatever else is supposed to make up the kids meals. I have raised this with them on a number of occasions, but it's an absolute nightmare trying to explain anything to the staff that work in there as they speak very little English.

All deliveries from Burger King always cold driver was outside wrong address for 10 minutes?

Delivery Driver was nice and polite I’d recommend him 💯

Clean and quick. Burgers always taste better from BK. Great to have the options of onion rings instead of fries

Just picked up a whooper from the drive through bench and it was disgusting.. I was given a thin burger in a bun .. nothing else.. it was inedible… absolutely awful

The chilli bites which are shown in the order were not delivered. Good was cold, overall.

Fresh hot food. Good service. Very clean compared to somewhere like KFC.

Delivery time kept getting later and later. Food was stone cold by the time we got it. It was not edible. Waste of money.

Amazing restaurant , fresh and hot food , fast customer service, friendly staff.

because they didnt bring my order its very bad

Late delivery so food was not hot

Food was amazing hot n and fresh restaurant was clean and tidy, always had fresh and hot food , enjoy our visit

Looking at the map - driver hit a bit lost. Food was only lukewarm on arrival

Best place to eat , fresh and hot food , smooth&quick customer service, nice and tidy , really like this place, enjoy eating

Very good service and fast service.

Unhappy was also cold want refund

Unprofessional staff , taking to long and they are very rude and seems nobody cares about reviewes

Really excellent service from Burger King Hornchurch, recommended

I had to go out to meet the driver as he didn't bother looking for my actual door. the heat bag the food arrived in was unzipped, not sure how long for but my food was stone cold.

The time on the order changed many times, there was also an item missing from my order which I am very disappointed in.

Only one member of staff. Very long wait. Order was incomplete.

Food cold as in same bag as cold drink despite me asking for it to be separated!

My order was never delivered but ir says here delivered. If it is delivered, where has my order gone? The last update I saw was 9.01pm. Please refund my money

The manager is so unprofessional, I made an issue regarding foods but he's rude and doesn't know anything about customer service.

cold chips no cheese on them as ordered Cold burgers 😩

Put mayo in a burger that doesn’t contain mayo

Disappointing chips and chicken burger. Cold on arrival and all a bit tasteless.

Had a good experience from beginning to end. Especially the delivery driver who was very helpful and respectful.

driver rude just chucked food at me and demand a code

Received my burger and chips, chips were cold and only half a portion not impressed waited ages too 😭

Gave me mayo dip instead of spicy one. Very rude driver cannot read a map and drove everywhere but my road. Then told me off it’s wasted his time on a 2 hour only shift and wanted me to walk 2 roads to find him. I gave him perfectly simple Instructions in perfect English. I cannot teach common sense Food obviously stone cold by the time I got it and he was more interested telling me off so I had to ask him to hand over my food as I was cold standing outside with bare feet

Every time I order from here there’s always something missing

beautiful burger, chips a little dry

Missed key ingredients for meal

Charged for food not received, whole order

Very bad service Rood behaviour

The food arrived stone cold obviously been in the riders bag for a while he had a massive bag with our food the only one left The bacon inside was so cold the fat on the bacon was all shrivelled Food was awful