McDonald's in Hinckley and Bosworth

Just like every McD, you don't need teeth to eat the food.

Shocking service ordered without cheese ordered with dip. I had to go back for dips no apology. Arrogant girl. Then had to throw the filet as it had cheese which I am not allowed!!

Always like this McDonalds when we come this way

A very busy Macdonalds, situated on the A5, A47 junction, on the edge of Hinckley in Leicestershire. At peak times the queues are lengthy, but they don't take long to clear. The staff are generally very friendly and the food is consistently good and warm.

Apparently it's really hard to ensure you put onions and pickles on a burger 🤔🙄 One day you might actually get through a drive through without having to park up for 20 minutes and with the right flavour milkshake you ordered amd the right burger... Not today for us tho

100% the worst mcdonald's I have ever been to can't get an order right ask you to park up and don't bring out the food constantly lying about your orders and so on never had a good experience from this mcdonald's

Absolutely ridiculous, I was asked to park and wait for 10min, for two sausage Mc muffins. If that's the case, why even have a drive-through!

Went through drive through while we were driving past, wasn’t too busy, staff were polite and as always with McDonalds they gave us what we paid for. We used to visit more but they seem to have gotten expensive of late

Only 1 of the phone charge pods out of 6 were working. Food was slow. It was clean & tidy.

nice a lot better than Blackpool town centre one

I come here every Saturday with my son..and every week without fail I have to correct my order as they don't seem to be able to read a simple list..mcdonald's seem to play on the fact that kids enjoy the place and give very poor service..avoid if possible

Staff seem to be more friendly here than at any other maccies I've been to!

App not working, not accepting order. Poor service in store ☹️

My fish fillet burger was all over the place. Cheese wasnt even in the burger.

For the second time in a row McDonald’s Hinckley sent my order with things missing. This so disappointing when you open the bags to find part of the order missing. Once you can forgive as a mistake, but twice in a row to the same customer. That is just sloppy service to say the least. It begs the question exactly how many times does this actually happen…

First time eating the Philly and it was yummy!

So after the complete mix up of orders I reordered my food great this time at super early great! But our food was stone cold cold as in it’s been sat on the side for an hour absolutely disgracefully I won’t be ordering mc Donald’s again they can’t seem to get it right!!!! Very unhappy

absolute disgrace after all the money money I spend on your website disgraceful

food was cold. Not happy at all

Arrived 45 mins late from original estimate and was cold when it arrived so I can only imagine it was sitting waiting for the courier for a long time. on the plus side we had sauces and straws for the drinks which is an improvement on last time!!

One of the nicer McD food is same.

I ordered my food at 1:20 and it had arrive at 2:30, my food was cold and when the driver took my food out my drink was leaking through the bag.

Didn’t get all my food!! Joke!!

Wrong order given. We didn’t receive any food!

Food was cold and took ages to prepare .. courier was waiting ages for the order

Food including the custom ordered cheeseburger were stone cold. In fact my oasis with ice was warmer. Nothing to do with delivery or time. The restaurant just sent out cold food. Ended up in the bin!

Chips arrived cold not impressed unfortunately

Saying delivered and hasn’t turned up

how you forget an item on a 4 item order is beyond belief, food needs to arrive hotter than cold, also don't normally eat Mac Ds but wanted to try the Philly cheese

Took over an hour to arrive and when it finally did it was the wrong order and stone cold

time kept changing for delivery - waited an hour and it’s cold.

Driver told me he was kept waiting at the store for 25mins because the order wasn’t prepared, before that it was delayed 35-45 mins with no option to cancel,

The food was cold and we had to wait nearly 2 hours after I place the order. We are very disappointed

I haven’t received my order why is this here

Came here for a quick lunch, a lovely girl called Imarnie was so polite and proactive to help customers by offering to clean the tables. Best experience at a McDonald’s branch for a long time.

Not just eat drivers didn’t leave McDonald’s until an hour after ordering so much for fast food

Took nearly an hour food was cold

Food missing , chips bland , think twice before using McDonald’s again

The food was stone cold and not edible. The hot chocolate was cold and tasted like water. Complained to the restaurant about the time and they said the driver had already picked up the order and then said the app probably hasn’t updated. It arrived 1.5 hours late!

My order took just shy of two hours to arrive and was freezing cold. The mcdonalds is literally a 5 minute drive from here. Over £20 for freezing cold food is a joke!!

feel bad for this review had many perfect meals from here prob best site in area but tonight was stone cold and milkshakes melted don't know who was to blame but 20 quid for stone cold food not good

Changed delivery time twice Waited ages for food when it finally came Food was stone cold so I would like a refund

The original estimate for delivery was 18.20 order actually arrived at 19.20 and was at best tepid. To add insult the dips for the Mc nuggets were missing and this is the second order on the trot that this has happened and the previous time the straws for the drinks were missing as well. I do not expect piping hot but reasonably warm would be acceptable

Food stone cold when it arrived. Not lukewarm, cold. Chips hard burgers congealed. Rubbish

Yet again paid for dips and never received them. No flavouring in the Milkshake.

Would be better if they didn’t forget items most orders

food was all cold and hard, waited ages for it and my large drink was half empty.

Mayo added instead of burger sauce, burger was cold, fries cold & dry.

All the Chips came cold , and burger was missing the extra options added on to it! Nuggets were great!

It's a McDonald's so you know what the food is going to be like. The restaurant is always clean and the staff are friendly and helpful.

Driver was clueless where the house was and parked halfway up the street instead before finally coming down the road after ringing me asking for directions

Where is my food? It was not delivered to me?

Fries were hot and they even remembered the sauces this time! Today was a good day lol

This McDonald's seem to hire staff who cannot comprehend a list of items to be placed into a bag. Consistency is key I think, because EVERY TIME they forget the pancake syrup on delivery orders. I now believe they do it on purpose, because every time they "forget", they save a few pence in syrup pots. I'll be driving down AGAIN to collect my pots of syrup, which I'll store for the next time they forget. Which I can guarantee will be next time I order... EDIT: 2 weeks later. Another order. Another set of NO SYRUPS!. LOL

Missing a whole meal and all my sauces!!! I want a refund

food was warm for once and U didn't forget strawers I'm impressed

Ordered for delivery at 02:15. Originally said 45 minute Wait. delivery time kept getting moved later and later. Status was changed to say delivered at 05:20. Driver rang to say he he cancelled the order because McDonald’s said the order wasn’t placed until after 05:00 so couldn’t do that food anymore. Have been charged for full order and delivery, but have received nothing, and they are now lying about when the order was placed.

Tracking courier he took ages to get to our address and when they arrived our food was just like warm

As usual, I am missing items from the order. I will submit a refund request, but I will also complain to Trading Standards.

the food was cold and undercooked not happy

On my break decided to order myself a McDonald’s ordered my food and after waiting I was told order is on its way 25 minutes at the counter asked again and my order wasn’t even made so my break got waited and I got 6 more hours at work before I can get some food. Thank you

This is very possibly the worst McDonald’s ever. The Diet Coke always has a weird taste to it. They rarely get an order right, I had to wait 10 minutes for a mayo chicken and Diet Coke at 1.45am. Seriously? I told the woman at the drive thru the drink had an odd taste and she got me a new one but sadly same issue, when I raised this with her, she rolled her eyes and said she could get me a different drink. Thanks but by this point I just wanted to leave and get home. The mayo chicken was nice but thrown together and perhaps to slithers of lettuce on it. Always a shocking experience at this McDonald’s.

Embarrassingly slow service! Investigate immediately! Must be scoffing the food in the back!!

my food arrived cold and my drink leaked everywhere, the driver delivered another order first before mine which was further away from my house , im not happy with this service at all!!

order a milkshake and got a bottle of water...

Food arrived warm but not hot. plenty of cheese and burger was well flavoured. similarly the fries were cool but not as hot as on previous orders.

Stopped here for the best ice cream even better with biscoff crumbs I love the Raspberry sauce flake version.

gave me the wrong order and won’t even call me to resolve this, fuming.

ordered coke brought back diet forgot one dip food was cold

Supposed to be 24 hour but every time you go around midnight they’re always shut with some sort of issue

Order was completely wrong again, and items missing. Absolutely useless.

I would like to commend Paul who assisted me upstairs in the restaurant after my grandson spilt his whole drink cup. Paul was so kind and helpful he is a credit to your company

Service from this McDonald's is brilliant.

Food saying delivered and never even turned up

delivery late, no fault if the driver! driver was amazing and apologised, missing half of delivery after mcdonalds said it was in bag to the driver, food cold, very poor service from mcdonalds.

wrap had eggs in it and they removed the hash brown

Absolutely wiped of grimace shakes, please extend the amount you make as it is limited

I noted the driver stopped at the local shops on the way to my house, food was late and ETA kept increasing, food was cold and stale. also missing the sauce/dips

Always something missing and food cold

The place itself is modern and clean, although the food can be hit and miss at times it's mostly fresh and warm unlike others I have been to. The customer service is great when the ladies are on but no so good with the lads. They ladies are friendly and polite and willing to do anything for anyone where as the lads seem to be a bit more disheartened by the whole thing. As a whole it's better than most of the other local ones

The driver made out he had delivered my food and he hasn’t!!! I have received nothing!!!!!

Went for my sons birthday, ordered for 10. They missed 2 meals of the order but resolved really quickly. Large upstairs seating area is great and away from the bustle of the entrace, ordering and collections.

awful experience with just eat. none of my food turned up and I wasn't given a refund. awful!

My drink was missing and my food was cold

Delivery time kept being pushed back, an hour past delivery time my order was listed as delivered. I was at front of my house when the order was shown as delivered, NO ORDER WAS DELIVERED TO MY HOUSE!!!!!!

For the second or third time in a row our order was wrong. We ordered large chips and got medium. Last time we were missing a burger

It was quite covered by rubbish outside and floors inside otherwise it was ggoood very convenient location

delivery took nearly 2 hours., missing an iced latte and a mango smoothie.

Wrong food delivered. Salads instead of burgers. Really poor.

EV chargers only for able-bodied customers for some reason. None in disabled bays.

Excellent service friendly staff great atmosphere

Food delivered was wrong. Ordered egg and cheese McMuffin meals as we don’t eat pork and got delivered bacon and egg

Always late and missing items and when you call they don’t care. Managers attitude is shocking

The second time we have received saucess and straws 😏 but other than that all good

Food was hot for a change but items were missing from order.

Great except the drink had spilt into the bag.

would like to be refunded on this order all my food was damaged bags ripped open and all food was cold, the ice creams were all over the bag.

why do they never put your sauce in! so frustrating

it's showing delivered . on the map showing delivery driver in different town

Went to the drive through food was fresh and hot