Based on 4.620 opinions finded in 3 websites
Based on 4.620 opinions finded in 3 websites
Nº 223 in 288 in Hinckley and Bosworth
Opinions
food was stone cold AGAIN.... Driver was a nice friendly guy
Darren . 2025-02-02
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courier was sat in the car for over 10 mins
Tom . 2025-02-02
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Food was cold and order wasn’t correct
Steph . 2025-02-02
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Drinks were not full, milkshakes hardly had an flavouring in it.
Katie . 2025-02-02
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chips were stone cold and the mayo chicken was cold aswell. double cheeseburger was lukewarm
Matt . 2025-02-02
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Tell me how my food come on time if not early but I’m missing half my order and my foods cold and how do maccies forgot the dips every time with out fail. Can you just take some pride about your job your making peoples dinner come on
Goerge . 2025-02-01
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not happy it said it was delivered and it didn’t even show up
Ruby . 2025-02-01
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Didn't bring what I ordered reason I ordered a latte was because I wanted a hot drink, and they sent an ice latte? All food was cold, absolutely not ordering from them again, obviously can't read a simple order.
Jess . 2025-01-31
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I didn't receive my order I'd like a refund
Kevin . 2025-01-31
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as usual, cold to Luke warm food at best and a delivery time that just gets pushed back and back and back. over an hour from orderiyto actually recieving
Ed . 2025-01-29
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preparing time took forever webt from 1am to 2.20am delivery driver was great
Wesley . 2025-01-29
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driver went opposite direction. food is cold
Duane . 2025-01-28
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My order never arrived then after 3hrs it said delivered despite no food arriving
Brandon . 2025-01-27
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Polite friendly delivery driver.
Paul . 2025-01-26
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Typical McDonnalds, the Mc chips were cold and needed heating up. The Mc straws were useful for 3 sips, the mc burgers were tasteless and everything had a daft name. Kept the kids quiet for a bit though.
Jonathan . 2025-01-26
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lovely bloke who delivered my food
louis . 2025-01-25
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Missing the 2 x medium fries and the cappuchino was 3/4 filled. Not happy at all. Especially for £25
oliver . 2025-01-25
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my order never arrived.......i want a refund !!!!!
Dan . 2025-01-24
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wrong coffee in order dips not put in again
Robert . 2025-01-22
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Delivery kept being delayed but worst of all items missing. Thankfully we over ordered so my son didn’t go hungry but he sure did miss his triple cheese burger!
claire . 2025-01-19
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Thought I’d try something different this time, and I was pleasantly surprised. The delivery driver made my day with his smile too.
Jess . 2025-01-18
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original delivery time kept growing...would have cancelled but order was being processed. cold but I think this is a McD issues with delivery
Nick . 2025-01-16
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Just awful - food was freezing cold and over an hour late!
Sarah . 2025-01-15
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The first order we placed said it had been delivered but never received this. Ordered again and the food arrived later than said as they kept pushing the time out and when we received the order numerous items were cold and had clearly been sat waiting as the fries/ mozzarella sticks and nuggets were hard and cold. Our straws and sauces were also missing from our order.
Sophie . 2025-01-14
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Food was cold after being taken on a journey all around town.
Craig . 2025-01-10
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Driver took 23 minutes to drive less than a mile to mine, turned out I was third on his drop so my food was stone cold and when i questioned him he said they don’t do more than 2 drops, yet I watched him do 2 separate drops before me on the tracker, he then stood at he end of my drive not knocking waiting do me to open the door, good job I was looking out the window, absolute joke, stone cold food and lied to
Chris . 2025-01-10
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Great driver friendly and polite recommend
Kettle . 2025-01-09
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Arrived really quickly and order was accurate. Not the best quality we’ve had from Maccies but getting here so quickly counteracted that.
Candice . 2025-01-08
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My drink has spilt and leaked all into my bag with the napkins, I am not happy
Ciaran . 2025-01-08
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completely got wrong order i ordered for 4 of us as cars of road that's what I ordered now 2 of us have got to go hungry because the order you did was incorrect I'm missing 2 bacon muffins
Shannon . 2025-01-07
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Stone cold and over 1 hour late
Jordan . 2025-01-06
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Getting later and later for orders to be delivered out won’t be ordered from here again
Susan . 2025-01-06
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they got the right housr and everything was all nicely in the bags w all the right stuff
Liss . 2025-01-05
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the food arrived cold, none of the requested sauces were there, and none of the three drinks that were ordered had straws to go with them, took over an hour and a half for them to start preparing the order... yes I'm aware that this is due to not having a driver but that is ridiculous
John . 2025-01-03
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It was cold and took about an hour to come
Fenton . 2024-12-31
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The last 2 orders have arrived between 1-2 hours after I order. Looking at the receipt you can see the time the food is prepared. It sat on the side for an hour and half before being driven to me. Ridiculous.
William . 2024-12-31
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Ordered food at 9:40am and it finally arrived at 12:08 stone cold as they stopped doing breakfast at 11:00am I had to refuse delivery - I can’t find live chat to get things sorted no easy way of sorting this other than email it’s ridiculous.
Dawn . 2024-12-31
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Coffee tipped over entire order returned as none edible
Mark . 2024-12-31
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Can’t get hold of customer service, my chat is not working, the email service on website is not working. Food was cold, burger looked like it had tumbled around in the bag, the order was pushed back about 4 times, not happy one bit.
Heini . 2024-12-30
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Delivery took around an hour. Food was cold. Big tasty burger was missing. Really unhappy.
Maisie . 2024-12-28
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No wonder such a low average rating. McDonals..continues to disappoint on a daily basis. As a fact, be ones that started the concept of fast food they are the slowest out of the bunch. With an hour waiting time for something they make in 4 minutes it’s a joke. Food somewhat cold..and looks like it was made yesterday. Never again will I order shame I didn’t check the reviews first. The manager should get another job..
Marius . 2024-12-23
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food was very late, have tried to cancel, food arrived was cold I want a refund
R . 2024-12-23
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On my bacon chicken mayo they forgot to add the bacon and I also paid extra for bacon to which wasn’t on there
Adam . 2024-12-21
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waiting for 2 hours when it arrived it was stone cold and went straight in the bin. thanks alot
Darren . 2024-12-20
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also would like to add that the driver had left me with someone else order
Christina . 2024-12-19
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food cold. no box of hash browns
Lisa . 2024-12-19
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Took ages to come, food was sound though
Jordan . 2024-12-18
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Food arroved 2 h late. Updates on the website were not accurate! Fries arrived cold. No dips came even though 3 are to be included on the sharebox set.So missing that. Due to reserved money unable to cancel the order very very unhappy and dissapoint
Joanna . 2024-12-18
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Didn’t even get my order after it said it was delivered
James . 2024-12-17
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food cold only dips when ordered 5
Leanne . 2024-12-15
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I never received what I ordered, got someone else’s order…. Not good as it was cold.
Tracy . 2024-12-15
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Ordered at 3pm unable to cancel due to "preparing order" turns up at 4:45am stone cold and inedible. Appalling.
Andrew . 2024-12-15
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Didn’t get the milkshakes - gave us water instead. What a joke of customer service
Brad . 2024-12-13
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McDonald's don't deserve a review. the driver was great 👍
Darren . 2024-12-13
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really nice delivery driver thanks for my order
Jade . 2024-12-11
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not turned up said its been delivered
Jason . 2024-12-11
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No issue with the delivery driver - I don’t think it was his fault - but the order was over an hour late and the food was cold. It was only a small order aswell. Not ideal as my daughter was so hungry and disappointed.
Jay . 2024-12-10
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food was cold and missed items from order. happens more and more lately
Charlie . 2024-12-09
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took over an hour to find a delivery driver, for me to be missing a couple things from my order . not happy at all!
Kaleigh . 2024-12-09
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mc Donald's haven't got order right yet again, mc Donald's hinckley are useless
Amber . 2024-12-07
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missing all dips and chips disappointed!
Georgina . 2024-12-06
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Delivery was over an hour late from the original time stated and the food was stone cold after what should have been just over a 5 minute drive.
Lacey . 2024-12-06
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No straws and my first order got cancelled for no reason also no sauce and my nuggets weren’t in there
Andrei . 2024-12-05
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Time got extended. Eventually delivered after 1 hour 30 mins.
Lisa . 2024-12-05
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I ordered a cheesy McCrispy, it came without any cheese
alex . 2024-12-03
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Everything in the order was wrong , shocking service
Reece . 2024-12-03
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Food arrived after nearly 2 hours waiting when it originally said 15-30 mins. When food arrived it was absolutely freezing and pretty much inedible
Shaun . 2024-12-03
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Slow service and the ap didn't work had wanted to dine in but as it took so long we had to have a takeaway as I was late for a job interview
Nicole Pallett . 2024-12-01
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no fries with my meal and no sauces with my nuggets.shameful everytine I've ordered from this place,there is allways so thing missing f or allways late
Leigh . 2024-12-01
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took over a hour to be delivered and when it was 5 items were missing , mcdonald's were unwilling to help
Hannah . 2024-12-01
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missing all the hash browns. ridiculous always something missing
Charlie . 2024-12-01
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Forgot main part of meal - nuggets for children. Unbelievable.
Paul . 2024-12-01
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The drivers were incredibly rude, bringing the wrong order and shouting in a foreign language to us when I was explained the order was wrong. We received 2 hot chocolates and an orange juice which was NOT our order. I gave this back to the drivers and refused to accept the order.
Amy . 2024-12-01
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Ridiculous waiting times. Wait until your foods about to be dispatched , then it gets pushed back an hour. Ordered around 12am. Food finally arrived about 3am. Not good enough. No option to cancel the order either.
sam . 2024-12-01
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Missing syrup from both of the pancakes. Missing hash brown. Missing sausage from one of the pancakes.
Jonathan . 2024-11-30
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food was cold and chips were hard
Ryan . 2024-11-29
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order was so late that the food was stone cold and the ice creams had melted
Arron . 2024-11-29
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Delivery was fine but the big tasty was all squashed and not very hot as were the fries.
Paul . 2024-11-29
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The food was stone cold and I waited over an hour. Second time. I'm done McDonald's now
Sarah . 2024-11-29
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Took over an hour to get here and the food was cold and did not taste right, I think I ate about 2 fries and a bite of the wrap as it just tasted so horrible! Really unhappy
Amy . 2024-11-28
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Ordered food on just eat at 330pm finally got it at 5pm and food was cold yet again
Haley sokolaj . 2024-11-28
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Absolutely disgusting service. My little one like McDonald's sometimes. How did they managed to make mistake in my order 5 times in the row it's unbelievable. Very unpleasant experience. Salad looks like been cut 5 days ago and not fresh at all. Definitely not recommend to buy from there!
Natasha Haggas . 2024-11-28
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Order a McDonald's, got a notification to say the driver was leaving and on their way. The driver then proceeded to spend 20-25 minutes at KFC, which i did not order. So by the time they finally arrived my food was already cold. They clearly went to several different restaurants at once not caring if the food would get cold.
Tom . 2024-11-28
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Maccies food is just Maccies food, however this one was one of the slowest I've been too, honestly waited 15 mins, when there was just me and 1 other customer. Obviously they are prioritising drive thru, but not good to be waiting so long. Upstairs also blocked off, so not toilet access (I snuck up anyway)
Samuel Gamble . 2024-11-27
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Food is always cold and missing item. McDonald’s can’t action a refund .. poor
Josie . 2024-11-27
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Watched the driver drive miles opposite way doing other stuff before delivering
Callum . 2024-11-27
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My chicken wrap came not cooked never ordering chicken wraps from McDonald’s again
Arron . 2024-11-27
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Initially said 20-30 minutes took an hour and a half. McFlurry was melted and spilt in the bag food was luke warm
Sarah . 2024-11-26
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Swift order in. Helpful and friendly staff.
james eales . 2024-11-26
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Although my order was on time and McDonalds was quick enough the driver was showing as just round the corner for like 5 minutes then pulled up outside my house and just sat in his car for 5 more. There is no way i can find to complain about him.
David . 2024-11-26
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Driver drove to Nuneaton was there for 10 minutes and then drove back to Hinckley,food was freezing and no sauce either
Layla . 2024-11-26
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chips was so dry and cold. didn't get 20 nuggets got less. big tasty was missing ingredients and for over £9 it should be good quality and just wasn't very very disappointed
Sarah . 2024-11-25
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There was half a order missing
Ellie . 2024-11-24
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WHOOPS THEY LOST OUR ORDER. CHECK YOUR ORDERS GONE THROUGH. OTHERWISE GOOD STAFF AN FOOD. XXXX
Wendy Smith . 2024-11-24
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Food was cold once it eventually arrived, it was over an hour late
Kerry . 2024-11-24
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Driver DID NOT READ INSTRUCTIONS. He banged on the unlocked gate and front room window
Ray . 2024-11-23
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Ordered online took 3 hrs to deliver every delivery person was also complaining because of them taking time it's been 4 times every deliverer was also complaining and they were apologising on their behalf
Naville Hwaps . 2024-11-23
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Man was very nice, food was warm and good just took more than an hour to get here due to it being busy. X
katy . 2024-11-23
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Truly shocked. The app kept crashing. I ended up having to order inside using the screen. Printers had run out of paper so there was no way to get an order number. Eventually got my order. Asked if everything was there. Got home and found that we had missing items. Tried to ring the store but it kept ringing on end. Really surprised at the lack of customer service.
George . 2024-11-22
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A little slow on service. Too many delivery staff in causing delays for diners.
pete foster . 2024-11-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Bought from here twice now and both times found a hair in my pizza🤮🤮🤮🤮, absolutely disgusted!!! I’d leave no stars if I could. update - i thought since its been a very long time since i last ate here that i would try again however this time one of the toppings had been forgotten and again - there was another hair in my pizza. i’m appalled - i did not go into the store myself so didn’t see the staff but surely they should be wearing hair nets?
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Ordered food at 8.00 to be told be delivered in 30 to 40 mins, food didn't arrive until 9.00 and was only slightly warm unacceptable refused to take at door and not paid absolutely awful customer service