McDonald's in Flintshire - Phone Number, Reservations, Reviews

Witnessing an Uber/Deliveroo driver collecting takeaway food in a Aldi bag for life and staff allowing it, no wonder food is cold when it's delivery

We had driven through on the way home from holiday. Quick service which was good especially due to how busy it was. The food however was cold., I can't understand how fast food with such a high turnover can be cold?

Just a McDonald's. Decent food, decent pricing and there is a drive thru.

25 mins to get an order of fries and a hash brown. They had obviously had issues with the hash browns as there were people waiting everywhere for hash browns. The staff there were staring at tickets looking like they were neither interested in moving quickly or trying to deal with the several complaints from other patrons.

Slowest mcdonalds that I have ever been to, ordered via drive through at 11.07, waited until 11.30, then went inside, and the staff just could not care. Eventually, the food was made at 11.37. I would never go here again despite this being the only one local that does fishfinger happy meals. Whilst waiting at the counter, there was another person complaining about waiting for their order, they had been waiting over 30 minutes. Sort yourselves out!!

20 mins and counting waiting for an order. Can't really call it fast food anymore!

I had 2 orders made separately and the driver only gave me my second order and he decided to keep my food for himself, it’s absolutely disgraceful the fact I’ve had to re order it again.

Second time I’ve ordered and the food has been not right! Under filled drinks and fries and cold!!

Chloe served me she is super friendly, she has served me on a couple of occasions and always greets me with a smile, she is super helpful too I feel nothing is to much bother to ask she goes above and beyond, Chloe is a credit to your franchise

the food was cold and I had items missing from my order.. I will never order from here again and the drink has leaked because is was side ways

What a waste of time. How hard can it be to get an order right. You only have to put a burger in a box it's not rocket science.

Did not receive the promotional chicken nuggets

Super slow service, cold unsalted fries and a cold miserable burger. Reminds me why I hardly ever go.

The slowest McDonald ever And disrespectful ppl are working there

Food was cold and chips were hard

The cheese burgers tasted weired. Either to greasy or sweet.

Ordered at 5.33.pm food delivered at 7.00pm and is stone cold really not a happy customer

Absolutely fantastic. I've ordered McDonald's before from the city centre and the retail park in sealand, blacon. Broughton had my order perfect - food was expertly packaged and piping hot. Order correct for a welcome change. I'll be ordering from there for the foreseeable future. Excellent service 👏 👍🏻 👌

Cons how busy it was today, food was hot ,fast and customised correctly. Even drink was right strength . Obviously a good team on this shift

This is the worst McDonald's ever, it always takes ages to get your food and there is always food missing, it's always cold when you get it, even when you stand at the counter, this place has so much potential too they need to get better managers to manage their staff properly.

Waited 40 minutes parked from the drive through (whilst others were getting served before us), just to be told "were getting food out as quickly as possible" when I asked the staff that was bringing orders outside, decided to go in and ask 10 mins later and was passed by a number of different workers before one finally spoke to me, watched her and a colleague moaning about the fact I'd asked for my food, just to wait another 10 minutes because I was obviously missed, then when it was finally ready they decided to deliver it to my car (whilst I was still stood at the till waiting), then when I went back and checked half of the order was missing, we were now in a rush to an appointment so I went back in to ask for a refund, she took the bag off me (I still hadn't even received a 'sorry' for the inconvenience), I then watched her literally slag us off again for wanting a refund, then she tried to refund me £13 of the £22 order🤯 finally got refunded and got served in 5 minutes at a competitors drive through next door. Horrible service, rude senior staff

Called today. Drive through. Got to car and chips cold and not nice tasting although asked for hot. Got out car, took cold chips back in and got them replaced for hot . Got into car to start meal and got more cold chips can you believe it. What a dump of a restaurant. Won’t go there again. Too many complaints reading here. Very poor

Came in this evening on my break from airbus. The person taking the ordered didn't put 2 drinks down and when I got to the 2nd window the young girl give me one drink and was very rude when it wasn't my mistake. Will be rethinking if I want to come again. Customer should come away happy.

This is one of the worst place, the staff is very lazy and careless, waited here for 1 hours and 20 minutes, really disappointed

Broughton park drive through is an absolute joke 30 mins I've been waiting so far for a burger

On two separate occasions, I ordered the hat trick meal and unfortunately experienced a similar issue both times, as depicted in the attached picture. This recurring problem is quite disappointing. This is the second instance of receiving the same meal in an unsatisfactory condition. In a previous order, a McChicken sandwich was delivered missing the bottom half of the bun. While I understand that human errors can occur during busy periods, experiencing these issues repeatedly is unacceptable. I believe it's important to address this matter to ensure improved service quality.

wrong order recieved - terrible

No sauces were added..we were missing at least 6

An absolute joke there this evening, telling every drive through customer to park and wait. Cars parked all over the place, tempers flailing, horns being used aggressively. I counted 8 cars waiting at one point and another 2 stuck in the drive through cos they couldn't get out

Worst McDonalds I've experienced. Drive through has consistently slow service, always asked to park up, up to 10 minute wait for a simple order. Food often cold, consistently out of stock on items. Avoid!

everything was great but didn't get dips we ordered

Gave us sparking water instead of sprite,and 6 individual fries for a small ... not even filled the bag. The macflurry had not even half a handful of smarties which wasn't even mixed ... very disappointing..

Drive through today ,chips were cold ,wouldn't give them to a dog, mcflurry was half full ..fill it up...£8 Down the drain...useless

Everytime i’ve ordered a sprite it’s been sparkling water.

did not get double muffin only single

Have never been or ordered from them and it be completely right! Ordered from there the other day and they only sent drinks and no food!

I was the only customer in at around half 7 this morning and it took 3 employees to make me a breakfast roll that wasn’t even nice they all looked lost and dropping things on the floor will never go there again 🤢

I like the coffee here but the people who serve you here are lovely and kind 😇 that's why I always go here because of the people.

Very poor service, took 55 minutes to serve our food, when we finally got it, our chips were stone cold, I then waited for a response from someone by the till and multiple workers walked past me and ignored me, just back and to as I tried to speak with them. I got new chips, opened my burger box, it was cold and should’ve been a double yet only one patty was on there. I didn’t even bother wasting my time going to change that as it would be another how long!

Trying to steal 5p off every drive through customer that obviously needs the food putting in a bag is simply disgusting. Firstly it a paper bag which is NOT part of the government regulation to try and reduce single use of Plastic bags. Secondly I’d argue that fries in an open carton also comes under the loose food category so again exempt. Scummy behaviour from this franchise.

I was waiting for a hour and I didn't get my food so I when in and complained saying I been waiting for a hour for my food and there said gave me my food when I was waiting for 12 minutes

Waited 10mins for a 4 Nugget happy meal. Slow service and was cold.

Forgot loads of food I ordered, McDonald’s broughton parc is shocking and always doing this

Always missing food whenever from this place when through a drive thru or delivery.

My meal went to the wrong house I want a full refund I paid on card

Worst staff. Very slow and rude.

Food was COLD and no straws or napkins with the food. Didn't enjoy it at all! and for being local, we shouldn't have had to wait as long as we did!

Very unhappy with delivery service food was late, when ordering at 17.10 estimates time was 17.50 to 18.10 , actual delivery was 18.28 delivery driver sat outside house for ten minutes before knocking the door, food was stone cold

Fat smelly tramps and they literally made us wait an hour for a breakfast.

The restaurant itself was tidy enough although the overflowing bin in the carpark didn't help with first impressions and the service was fine oddly it was the food that let this McDonald's down. There seemed to be very little taste to anything which was disappointing as the one thing you can normally depend on is the food in these sort of places. Just give this place a second chance and ended up waiting for 30 minutes for 3 drinks. Avoid if you don't want to waste your time.

Terrible service. If it is even remotely busy you have to park up. Even had to park up when I was the only one in the drive through. Waiting 15-20 minutes for a mcplant meal is ridiculous. Every time I’ve been the past few weeks I’ve had that sort of wait even with no queue. Unacceptable

Everything came out hot and looking like the menu photos! Thanks team, best McDonald’s we’ve been to 👊😎❤️

Freezing cold. terrible once again.

Halloumi fries were missing, as were dips and straws

Ir not drive thru always busy o

Today I don't know what's been happaning but management need to pull there fingers out 40 mins waiting time is a joke!!!

My order was absolutely freezing cold to the point I had to re heat everythink in the microwave not happy at all

I was a bit tipsy so I got food and it helped not have a hangover

Average experience. 25 minutes waiting and 4-5 orders on the display - what were they doing? No one knows. Food is ok but it's McDonalds, it's supposed to be a fast food, not a fancy restaurant with waiting 25 minutes for some fries, coffee and bottled drink.

It's a Maccies, you know what your getting

Got food delivered, cold and missing half the food. Really disappointing

Food good. Delivered earlier but 2 out of the 3 happy meals only have 3 chicken nuggets in them. Also ordered and paid for a box of 20 nuggets which were missing from order!

What is the point in having options on your burgers when they don’t do it this is the fourth time in a row it’s wrong and last time I will be ordering from here. Please train your staff McDonald’s

Ordered a kids chicken nuggets meal cheeseburger and 9 chicken nuggets at 6.30 now 7pm still waiting kids upset

Ying is amazing! She is always welcoming and very happy to help.

Food was really cold and couldn't eat most of it, one burger was not in its box so that had to go straight in bin

Food was over an hour late, items missing and stone cold

Check your order here on the drive though. I would estimate 70% of my orders over the last 4 years have been missing items

I used the drive through. Efficient, easy and cheap!

Every time I use the drive-through here, I get the wrong order. How hard can it be typical franchise.

Very long wait , no seating available. Think they could do with a bigger premises. I think with drive thru , online orders takeaways and being on a busy shopping centre more staff could be needed

Took half hour to make a cheeseburger (was the only thing i ordered) despite having no other orders. Due to this I was late to work as I decided to get the burger before my shift. I ordered at 3:15 and was meant to start my shift at 3:30 and when asked if i could cancel my order due to it taking too long i was just ignored

Dorset what it says on the tin but why not separate an adults area and a children's area so adults don't have to put up with children climbing over the furniture while they eat or drink

Took over 10 mins no bays left to park in food was cold and I asked for sweet and sour sauce none was given

Annoying how you keep changing the delivery times

Orders a double cheeseburger with bacon got a chicken mayo with bacon

Apart from missing fries the food was alright and the service was nice not bad for a late night service

I didn't go in, just driving past 😐 🤷‍♀️

Vile, but then again it is rubbish food unfortunately

Place is very clean but since the new change its not fast food anymore, the service is very slow because of all the deliveries and drive through orders are too many for the amount of staff to handle

Great delivery driver, Fab customer service skills

Seems like every time I order there is something missing. Feels like I’m just wasting my time

Third time ordered from here third time missing food, won’t order again

Really not happy ordered breakfast for me and my 2 year old son and his stuff was missing so I have had to order his food again so he has his breakfast.

It felt as though I was in a school canteen. Many teenagers there just to keep warm.

Consistent if nothing else. Enjoyed my wrap today. Queuing is a bit of a bind, for the electronic ordering and the waiting for your order. Very tasty in the end tho

Poor service items missing and was so late. Will not be ordering again

Food was hot, I even had to wait for the nuggets to cool down which is great. My ice cream wasn’t melted and was nice and thick! Also it came right on time we all enjoyed the meal.

Really helpful staff very clean and efficient service. This is tue best Mcdonalds by fsr

Fries are always cold here and i feel like the customer is ignored unless you stop somone and then you feel like an inconvenience. It is cleaner than some other McDonalds tha ive been to though. Shake machine is 'broken' a lot and staff seen eating in the kitchen.

Had missing items and still no refund.

drink was empty all over the food

Great food as usual. Delivery was swift arriving only 25 minutes after the order was placed which is extremely quick. Driver was friendly and helpful. Thank you.

Great fun. Food at great prices Crazy busy on a Saturday lunchtime though

i had order confirmation from restaurant at 19.26 my food arrived at 21.33. I got a couple of updates to say it was going to be late but by that time I was unable to cancel as could apparently still be charged. I had to leave at 21.00 to collect my child from a trip, so as food arrived 2 hours after ordering I didn't get mine, as it was cold when I got back. It was shocking service-2 hour wait, no option to cancel without charge, and for me no food!!!!

Burger was so good that nothing was left 😍 empty plate gang here

It was a good experience on the whole. The revised delivery times were, on the whole, understandable as there was a storm going on at the time. We are grateful that the restaurant was still delivering. Thank you for a good meal delivered in trying conditions. 👍🏻

Food was fine but was missing items which seems to be a regular thing from this maccies

Was pretty good,service quick and food hot, not like chirk, bloody cold

It was very busy but it was very nice 💯 percent recommend