McDonald's in Bath and North East Somerset

Rang restaurant and the person that answered the phone lied to me said there was no couriers at the restaurant when I asked the courier who delivered eventually my food She said there’s always couriers at this restaurant.

Delivery time kept changing, and ended up about 10 minutes late from original time given. Also food wasn't hot.

Drinks had spilt food was wet and soggy and cold

Ordered my food all four portions of fries missing

The food was stone cold, the collectible was missing. The bag had been ripped open, looked like someone had been through the bag, all the chips had been tipped out and the burger boxes were all crushed. Making the food inedible

had food missing and one drink was spilt and what food we got was stone cold it was horrible

we had 6 double cheese burgers and they was all cold

Food was cold and fries wasn’t cooked

I don't know why I don't learn! Stone cold food AGAIN from Weston Lock, no dips AGAIN , drinks leaked, so straws unusable and the chocolate milkshake definitely wasn't chocolate! They are so useless!

Food great but a was quite cold

YET AGAIN...NO DIPS...not for the 1st 2nd or even 3rd time..!!

food was hot for once & all items where there including straws & napkins ...restraunt on form today

The food was cold on delivery and was missing a Big Mac. The worst I have ever had from there.

waited 2 hours and NO FOOD DELIVERED!

Disappointed, cold and barely any fries, the tubs half empty - took a photo but can’t upload here.

food was completely cold when it arrived, I live less than 5 mins from restaurant so how can it arrive so cold.

Food was good as always from McDonald’s and delivery was quick. They did forget my wrap though, which was a minor disappointment.

Unfortunately it was cold when it artived, popped in microwave

Was ok! But our 9 chicken nuggets only had 7 in the box so that was disappointing that order wasn’t correct!

Order arrived late and incorrect I got given 2 drinks from someone else’s order and only half my own

It was abit cold but still good

Order took over an hour to arrive and when arrived was so cold I had to reheat it all

The food could of been warmer but overall it was good

food took almost if not an hour to arrive, and it was cold

Delivery was very very late, more than 1h and 30 min to be more precise, food was cold and missing one burger as well

The food arrived late and all of it was completely cold

was missing my cheese bites and again was not refunded for it

Milkshake didn’t turn up, delivery guy practically stood right inside my doorway when I opened the door to him. Order was late too. Driver was at the store for a long time.

Very hot stuffy yucky McDonald's, but then the outdoor seating is quite nice

Over an hour wait and the food was cold when arrived

Continually getting orders wrong then taking an age to fix any problems

Waited nearly an hour to receive cold food not happy

Food was cold and delivery took 1h 30 after ordering

One of the worst Mcdonalds I have ever been too. The place was disgusting, we asked for our table to be cleaned and nobody came they said they were aware. I found spray and cloth left out on a table (in reach of children) so ended up cleaning the tables. The bins were overflowing. No toilet roll in the ladies and a handryer not working. Staff not to be seen apart from when handing over the orders. I told a staff member a young man with ginger hair (didn't see name) the toilet roll needed replacing and got told they were aware and it will get done at some point. The fries were extremely salted and not very warm.

Despite the delivery being 15-20 mins on the app, and the driver there within 5 mins of the order going through, the food arrived very late and was cold and a waste of money!!

One burger was wrong, one chips missing.

Whilst the food was the standard maccies quality, the service of the staff was poor, the cleanliness was awful, bins overflowing, none of the tables were cleaned, toilets had no toilet paper. All these issues were reported to staff to just be told yeah we know in the most disinterested tone going

he found my address they don't normally

I don’t buy from McDonalds. It’s expensive and it doesn’t fill me up

no chips no double cheese burger

the food was exactly what you'd expect from a macys. However they they forgot my syrup and delivery took over an hour... I live 5mins away, quite literally.

Stopped for drive through on my way home, ordered 2 x double cheeseburgers, both inedible, dry and squashed obviously been made and hot held for a long time. 2 x large fries, inedible, double cooked, cold, hard and way to salty. Chicken tenders were ok and the milkshake, the rest was junk. £17.84 of junk Never again!

Ordered a BBQ ranch stack that should have beef burgers in but I've received chicken. Not happy

Food needs to be insulated. In winter. Need to work how the weather is

missing an item that was ordered

driver refused to come to door called multiple times and forced me to come outside of the building and everything is cold

Food cold. Delivery driver was lovely!

Absolutely one of the worst McDonald's locations I have ever visited! A year ago I ordered a veggie burger and waited nearly an hour for the order to just give me a big mac, which I then had to send back and get a new veggie burger which I waited another half hour for. Not the first time either but, today I ordered a small banana milkshake, and about half the cup was filled with the grimace shake. Its always like this from this location, half filled with some other milkshake that I didn't order. Wouldn't be good if I had allergies that required the certain milkshake I ordered would it? Just abysmal quality and service. Don't recommend! Just head further into town if you want your actual order!

I ordered a strawberry milkshake and a milky way mcflurry and only a coke turnt up

Food was cold and was missing 4 portions of chips

yet AGAIN...NO FRIGGIN DIPS & both chicken & fries were stone cold....Weston Lock NEED to get their act together & check orders BEFORE they go out & deliver ONE ORDER AT A TIME ( we're a 5 min bike ride away so NO reason for it to be cold..!!).....serously thinking of giving them a miss from now on....

Afternoon they doesn't have staff for cleaning so it's really mess and full that trash

2 hour wait and cold food quite unimpressed

NEVER ARRIVED! WAS TAKEN BY YOUR DRIVER!!!!

the food was hot for once 😱 thank you 😊

It's McDonalds. Does what it says it will do

food always cold and only get half cups of drink

Missing items again. Don’t waste your time ordering from this McDonald’s. Genuinely never had an order correct and will not be ordering again.

The food was only just warm and we didn’t get any source when I order it

Absolutely awful, lost £10 worth of food as they forgot to put it in my order for delivery. When you call them nothing happens to resolve the issue. I don’t know if it’s due to poor management or lack of care but it’s not on. Many people I know have also had this complaint … DO NOT ORDER FROM THIS MCDONALD!

Food was completely cold when it arrived

food all cold and came out of a car

Absolute Rubbish! Took over an Hour! Food Stone Dead Cold! Complete Waste of Money!

Cold food. Wrong items sent....

Best order we have received from this McDonald's ever! Everything was there and cooked perfect! Well done guys!

Took more than an hour to arrive and food was cold by the time delivery happened.

only half a coke as rest got spilled. no sauces with the 9 nuggets

No cheese melt dippers even though share box was ordered. Fries cold & burgers squished as was shoved into one box!!

The delivery driver was the best delivered straight yo my door :)

Awful food , I rang to complain but no one rang me back. The food took ages to come it was so cold , the taste just was so bad . The hottest thing I had was the milk shake , it wasn't very pleasant at all .. crap food . I know that's what you pay for but still expensive for you get . It was disgusting.

The delivery driver was incredibly polite, food was great! Many thanks!

Not happy with the order..missing item

How hard is it to stick hash browns into the bag?

Normal macdonalds food but is quick and friendly

Sent wrong order got in touch with just eat for refund because don’t like what was in other order don’t like Big Mac only eat chicken won’t be using again if I don’t receive refund

food was warm at best and 6 nuggets and a fruit shoot were missing.

Food was stone cold and sauces were missing. Such a shame.

first time everything was their hot and great .

The delivery guy was so rude and shouted at me and my food was freezing cold

Supposed to be here at 1 and the time keeps changing. Ordered around 12.30 and arrive at 2. Cold and food missing

food arrived quickly and was all present

Driver spilt half the drink was smashing on the door then said call the police for some reason

Terrible service, staff are rude worst McDonald’s In The south west

Food was cold and the order was incomplete so I would advise avoiding just eat at all costs and after i finished this review I will be deleting the app. Please share this review with everyone you know so nobody is as disappointed as i am with this appalling company

Im a regular here and find it difficult. i have often received incorrect food from what i ordered and find parking really difficult too i am a blue badge holder and find the blue badge spaces always taken up by delivery drivers collecting food and the app order spaces now back to only 2 spaces iver has a member of staff parking her blue car over both spaces so no one at all can actually use them or delivery drivers or people who had the order brought out and stay parked there to eat it so no one else can use them spaces to order be i move to another part of the carpark when my order is brought out so others can use the spaces if everyone done that it would be useful. The door assist button to exit the restaurant dont work again after recently being fixed and also find that food takes so long here that something aint working well with what ever system they have in place

Good maccys off peak time can be a long wait during day

Was actually nice & hot for once!!

the deliver driver was loveyand on time McDonald's failed to pack any sauces again .

Took over an hour and 20 minutes to arrive and was all cold

I have never had a good meal from here. This is our nearest and they are so slow and food is always cold!!

drinks were spilled but otherwise good

no chips wiv my order 2large chips missing

It was late and really cold and soggy when it got to me

order had missing items reported it no refund offered its getting beyond the joke now

Even though we live local to this franchise, the order was barely warm. Again.

Terrible - arrived cold and 2 of the 3 burgers were missing

Okay every time we ordered from this maccies either forget the sauces, not give the right drinks or food or even forget to finish the order. Honestly!!! It's a freaking joke. Tried it 3 times now there is no way we will be ordering again from there. Even last chance was today. Ordered food. Waiting 2.5 hrs and nothing

Two hours late, half the food missing. Driver had a horrible attitude, family is missing out on eating tonight - nice one!

Food was stone cold and I mean I had to heat it in the microwave/airfryer and this was the second time I have had to do this! Dip was missing and no straw for milkshake.

Food was cold and missing my burger