McDonald's in Bath and North East Somerset

Awful food , I rang to complain but no one rang me back. The food took ages to come it was so cold , the taste just was so bad . The hottest thing I had was the milk shake , it wasn't very pleasant at all .. crap food . I know that's what you pay for but still expensive for you get . It was disgusting.

Normal macdonalds food but is quick and friendly

Terrible service, staff are rude worst McDonald’s In The south west

Im a regular here and find it difficult. i have often received incorrect food from what i ordered and find parking really difficult too i am a blue badge holder and find the blue badge spaces always taken up by delivery drivers collecting food and the app order spaces now back to only 2 spaces iver has a member of staff parking her blue car over both spaces so no one at all can actually use them or delivery drivers or people who had the order brought out and stay parked there to eat it so no one else can use them spaces to order be i move to another part of the carpark when my order is brought out so others can use the spaces if everyone done that it would be useful. The door assist button to exit the restaurant dont work again after recently being fixed and also find that food takes so long here that something aint working well with what ever system they have in place

Was actually nice & hot for once!!

Good maccys off peak time can be a long wait during day

the deliver driver was loveyand on time McDonald's failed to pack any sauces again .

order had missing items reported it no refund offered its getting beyond the joke now

I have never had a good meal from here. This is our nearest and they are so slow and food is always cold!!

drinks were spilled but otherwise good

Took over an hour and 20 minutes to arrive and was all cold

It was late and really cold and soggy when it got to me

no chips wiv my order 2large chips missing

Terrible - arrived cold and 2 of the 3 burgers were missing

Even though we live local to this franchise, the order was barely warm. Again.

Okay every time we ordered from this maccies either forget the sauces, not give the right drinks or food or even forget to finish the order. Honestly!!! It's a freaking joke. Tried it 3 times now there is no way we will be ordering again from there. Even last chance was today. Ordered food. Waiting 2.5 hrs and nothing

Food was stone cold and I mean I had to heat it in the microwave/airfryer and this was the second time I have had to do this! Dip was missing and no straw for milkshake.

Two hours late, half the food missing. Driver had a horrible attitude, family is missing out on eating tonight - nice one!

2 1/2 hours and the food never even arrived

Food was cold and missing my burger

Imagine leaving a negative review on a McDonalds, but here we go. All I wanted was a caramel coffee, and a breakfast wrap with brown sauce, but ending up with a normal coffee, and a regular McMuffin (which was dryer than a nuns minge) all of which I waited 25 minutes for. I am in absolute disgust. Impressive from a “fast food” restaurant. Ruined my Sunday morning.

Often forget items or give wrong order

left with a totally wrong order....

Cold, missing items, false advertisement of fast food

Food was stone cold didn’t have my fries and drink tipped everywhere

Forgot syrup for pancakes & drink leaked in bag

Tea spilt food wet not nice had one yesterday too that was cold

stone cold food yet again ....taking my custom elsewhere from now on ...just eat are useless

My order was meant to be received at 10:15 but I didn’t receive my order until 10:47 and the driver was rude to me over the phone

ALL MY FOOD MISSING AGAIN!!!!!!!!

Last time I ordered food never came, didn’t get a refund. This time missing my burger and sauces

Took at hour from order to my food to arrive and it was stone cold. I got a pitiful small refund.

Whoop whoop, got everything I ordered and actually got the syrup for pancakes as well , delivered quickly

mcdonald kept changing the delivery time & when it eventually got delivered it was freezing. no point requesting a refund as always get refused & I'm a honest , genuine customer. just eat are a disgrace to there customers

all the food was stone cold, and the milkshake was warm.

all if my food is literally cold lol after nearly an hour wait..

Sooooo slow. Pre-ordered on app. Arrived ten minutes later. Still had to wait 45mins after I'd arrived for a standard big Mac meal, they also got the drink wrong. So, a total of almost an hour from order, to food being ready. Seriously?!! Macdonald's has gone down hill so far its under the sea... It's not fast, affordable or good quality now. Terrible.

Kept changing the delivery times in the app. Always pushing it out and no way to cancel once order "accepted".

No straw for milkshake! Condiments (paid for) missing. Fries cold. This place gets worse and worse! When you’ve just worked a 12hr shift - ask you want is the meal you paid for!!

arrived late and cold again will probably be last time I order from them and only one burger in the bigmack

it was just busy that's why it was late

The food was cold and the cheese melts weren’t melted

the fries were freezing and so we're the burgers got told I would a refund but that never happened

Loved my double big Mac, lovely and fresh as have the cheese taken out! Only downside to this visit is Bath City were playing at home, the restaurant was full of drunk young adults which is great to see, but watching one throw up everywhere on the benches outside whilst we were eating was a massive turn off!!!!

hi he came and was very rude he spilt the drinks they weren't full and they went all over the food x

Shocking missing item and wrong stuff sent despite instructions

I stopped off for breakfast and there was no queue in the drive in and got served quickly plenty of parking on site.

was delivered a completely different order to which was nothing like I ordered and way less food to feed my family!

Food was cold. won't order again

absolutely terrible food and hour late. it was stone cold and they brought any of the dips.

Order was never delivered. Waited an hour and a half for nothing. App claimed it was delivered an hour ago. Waste of time and money.

Ordered pancakes and there was no syrup and ordered a muffin with jam and there was no jam.

Delivery fine, items missing and cold

first time...chap was very polite

No straws no sauces which I paid for and cold food ……

Food was slightly cold but delivered on time. Thank you

As usual food had to be heated in microwave as from McDonald’s is always cold

wrong order, muffin all split and therfore un enable to eat. egg greasy. It was vile and went straight in bin

What turned up was cold and was miss items

arrived freezing & received the wrong order

half my order was missing an the food was cold

Food missing AGAIN, how hart is it to get someones order correct.

Delivery Driver was amazing, very polite and helpful and gave me words of encouragement

ALWAYS check your drive through order is correct. These guys forget one or 2 things every single time we have visited.

The driver was too busy having a conversation on the phone that he was knocking at the wrong door. Luckily I was looking out and stood at my front door calling him but because he was so loud and distracted he didn't notice me for a while! I told him is the order for 37 he said yes i said well you are knocking at the wrong door. For an order over £40 I'm glad I was looking out as this could easily of been given to the wrong house!

Didn’t even bring my toffee pie yet still got charged

Great food and delivery driver was nice

Wrong order deliverd took 1hour 30 mins to deliver

Absolutely shocking over 1 hour 30 for cold inedible food McFlurrys like soup

arrived late, cold and missing about 50% of the order

Food was cold but quick delivery

It was a good visit for fast food

Bag ripped and the Coca Cola was leaking all of the food and some chips were missing

almost the food were stone cold the milkshake had melt

the burgers came without any pickles and the fries were cold which took away from the experience

Waited for ever what we order collections ,wont be going there again on a Saturday morning.Back to good old Greggs

The food was missing parts of the burger and gave no straws the caramel McFlurry had no caramel in it and no sauce was given though they were ordered

The McRib was really disappointing looks nothing like the advertising images 😕

Worst Mc Donald’s I have even visited. Food was cold, mc Flurries were melted and service was shocking. Place is overrun with bloody delivery drivers walking around with motorcycle helmets, barging to the front…. Shocking

didn't get my condiments n food was stone cold

only had one pie, paid for two.

Drinks missing AGAIN. Food, freezing cold.

This is the second time that my order has missing items!!! Really disappointed and unsatisfied.

I don't have sauce. I asked for sauce specifically and clearly. Did not get sauce. COME ON

Food was delievered cold and cor some bizarre reason this McDonalds ALWAYS forgets or just doesnt seem.to send any of the dips on the order.

The items received were not what I ordered. Most of them were wrong ones.

Food took 2 hours to be delivered and was cold when arrived.

over an hour late and food was cold!

Ordered a triple cheeseburger but got a double and the ice was all melted in our drinks

Was later than I wanted was Luke warm

That was perfect, thank you very much!

Service is normally good. However, on more than one occasion that we have frequented the drive through our orders have been wrong or had things missing. The price seems to keep rising but service and quality stay stagnant and unfortunately the do not accommodate for dietary needs very well, although I understand that this is because to do this it makes service slower.

waited nearly 2 hours for food to be delivered. couldn’t cancel without being charged the full amount. all the food was cold. unable to get hold of just eat or the restaurant. absolutely awful

Our order was on time, correct and no missing items.

Food came late, all the food was cold, the drinks were spilt and the bag split.

Food was cold and seemed like it had been sat round for a while

Literally the slowest McDonald's on the planet

was amazing but was missing all the fries

Horrible experience. The driver was good. Never again

Was extremely late very cold and ended up being delivered in two half’s so waited an extra 20 minutes for the driver to go back for the other stuff