Based on 9.858 opinions finded in 3 websites
Based on 9.858 opinions finded in 3 websites
Nº 2855 in 4016 in Birmingham
Opinions
Amarjit gave excellent customer service.
alisha latif . 2024-10-25
MORE AT Google
I tasted this particular McDonald’s a lower rating because, and yes it may make me sound like an old ‘get’… This morning I popped in for breakfast and to do some work in my way up North to a client. The music was so loud I could not focus on my laptop and the work I had to do. Surely at 7am no one needs ‘Umbarella, ella, Ella’ blasting out. Surely. Maybe they do?!
Darren A. Smith . 2024-10-23
MORE AT Google
Nuggets were stale and the chicken was cold. Everything I had was clearly in the UHC too long. Couldn’t finish the food :(
Jack Hodgy . 2024-10-22
MORE AT Google
Rib burger was cold tasted old and funny, Chicken cold, Mcflurry's almost all melted and half full coke
Rasta Mason (ZeroFucksCunts) . 2024-10-19
MORE AT Google
Is it me or are the burgers getting smaller?
Delroy Dore . 2024-10-19
MORE AT Google
Decent McDonald's pretty good service but loud and busy atmosphere wouldn't recommend sitting in.
Adam Holmes . 2024-10-15
MORE AT Google
only thing wrong was I asked for sweet curry and I got sweet n sour
Ieshia . 2024-10-11
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Delivery driver was rude and disrespectful
Kylie . 2024-10-09
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We had other commitments and ordered food according to the ETA shown on the app. The food delivery was almost 40 min delayed and which ruined our schedule. Being the matter of fact McDonald’s is just 1.5 mile away from the delivery address. This is unacceptable. I would like to apply for a refund as a regular customer for Just Eat.
Dean . 2024-10-08
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Clean, hot food, friendly staff, plenty car parking
Antony Collins . 2024-10-08
MORE AT Google
wrong food delivered received someone else's food
Sue . 2024-10-02
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I liked the food but it was cold please next time I would like it hot warm . thanks
Croydon . 2024-10-01
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my good was cold end tasted like was for 2 day next time take your time or I won't waste my money for that. thanks
Croydon . 2024-09-30
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I ordered egg & cheese McMuffin I didn’t get in the bag it was missing i very not happy about it and the driver was taking very long and I don’t live far.
Shackya . 2024-09-29
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Amarjit is one beautiful kind lady .. amazing
mark lynch . 2024-09-27
MORE AT Google
Hash browns are burnt beyond being edible and a cappucinos that were actually cups of milk, waste of money
Mike . 2024-09-27
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terrible food freezing drink Spilt everywhere. the food was for my 7yr old didn't want to give her the food due too heat problem. very very unhappy and now I use my last money for my child and couldn't Evan feed her.
Samantha . 2024-09-26
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the food is freezing what the flip
Demi . 2024-09-26
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Lovely driver and actually got order right
Keeley . 2024-09-26
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Chips were overcooked and cold… burgers lukewarm ,didn’t eat
Ian . 2024-09-26
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Amanjet the orderly lady working there is alway friendly and helpful
Kayum Fazar . 2024-09-25
MORE AT Google
the Coke was leak, plenty of Coke was inside the bag, one of the big mac was missing
Marta . 2024-09-25
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I haven't received my order didn't even get a text neither a call, fix this problem please
Croydon . 2024-09-25
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A top food chain shouldn’t taste like this - my food was freezing and I couldn’t even get my money back, only a few pounds of credit after paying like.. £14. Yeah I’m not ordering from here again, they’ve messed up too many times on me now - didn’t taste a single crumb of love in that food. Tasted like Antarctica. The chips were cursed and I had to throw them in the bin. Just don’t eat here
Dalton . 2024-09-25
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soz my daughter thought something was missing but she had it all.. thank u for ur service x
ICE . 2024-09-24
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It didn’t turn up and I want my refund
Keeley . 2024-09-24
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Food tuck 20min to deliver so was very cold
jamie . 2024-09-23
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one of my treble cheese burgers was a double and my bacon double cheese burger was a chicken burger with bacon
Jason . 2024-09-23
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The driver was rude & the drinks where all over the place I wasn’t happy
Sian . 2024-09-23
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half the food was missing and it was cold not good👎
Chereece . 2024-09-23
MORE AT Just Eat
Not a recommendable McD, entire UK this is the worst McD, 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Akhil Mathew . 2024-09-22
MORE AT Google
I live across the road from the store. The manager is so rude. All the staff are so rude and ignorant. They miss gender people stand till was laughing he giggling before in the past they are disgusting. The manager should be sacked.
Laithan Brown . 2024-09-20
MORE AT Google
All food was cold and we had to put it all in the microwave
Darren . 2024-09-19
MORE AT Just Eat
patties had too much salt otherwise great x
Cynthia . 2024-09-18
MORE AT Just Eat
Food was OK but please and thank you cost nothing. Whoever is managing this particular mcdonald's obviously doesn't care too much about politeness. The 3 members of staff that I spoke to today certainly need education on manners
Thomas Holmes . 2024-09-18
MORE AT Google
Typical McDonald's fast but no fun. Added bonus is that it's overpriced
Frizzy Glitch . 2024-09-18
MORE AT Google
Every single time I order from here I get a 20 nugget share box and order 4 bbq sauces woth it. They miss the sauces off so much that I ve started adding them separately on my oder so that it's more than CLEARLY VISIBLE and yet almost 90% of the time, never ever comes with sauces, so I'm stuck with 20 dry af nuggets. On top of that they NEVER EVER include a straw for your drink and the foods always freezing when it gets to you. Beyond a joke at this point really the ammount of times this has happened. Only reason I go back is because I think "surely they can't f this up when it's clear as dat in front of them exactly what I want" yet everytime it's just a total disappointment and a waste of money. Staff need to fix up and pay attention and maybe take a bit more care, like really man, how hard is it to read an oder and follow through properly?
J Ell . 2024-09-16
MORE AT Google
rude staff at drive thru refused to take order when spoke to Manager - manager said he does not understand why the person at till was rude he could have taken the order.
Angel Wolverine . 2024-09-14
MORE AT Google
The food came cold and my burger was a total mess
Danny . 2024-09-13
MORE AT Just Eat
absaloutley disgusting .. I waited 2 hours for my food then at 12 o'clock got told it was delivered and I've received nothing
Chad . 2024-09-09
MORE AT Just Eat
I was slightly disappointed about being delivered the wrong drink! But I don't want to fill the 'quality' score as poor because the food was fine otherwise and I wonder if my drink (milk) simply wasn't available in the branch, so replaced with coke instead. Is that normal/ to be expected?
Kaylem . 2024-09-06
MORE AT Just Eat
Worst experience ever.. had to wait a lot and non of the staff bothers
Asfar Ahmed Saqiß . 2024-09-06
MORE AT Google
I didn’t receive my food last night
Kayleigh . 2024-09-05
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Food all wrong and when phoned up they put phone down on me
Cheri . 2024-09-05
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Ordered the 4 burger deal with fries and chicken share box, got 3 burgers and no select box absolutely ridiculous its 12.30am and you shut at 4 this is messed up completely. I will be taking this further.
Jarda . 2024-09-03
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Everything was cold and the fries are cold and dry and they're no salt on them...I am very disappointed in this order
Janique . 2024-09-01
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i got a cheese on my burger no milkshake no oreo’s on my mcflurry wrong amount of nuggets bigger wasn’t dibble had a coke instead of fanta no sauce
beth . 2024-08-31
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I have not received the original order today please send me the refund ASAP
Tom . 2024-08-30
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Not happy at all the food was really cold and the burgers was also burnt
Keedz . 2024-08-30
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missing several items, no dips, and the offers
billy . 2024-08-30
MORE AT Just Eat
the food was cold the burgers were not made propley at all
Sikander . 2024-08-30
MORE AT Just Eat
Night manager Jahidull is not really working well under pressure. 30 August as a payday is predictably busy. I was ordering food through the drive through. Time was 3,20am The person taking my order stopped me mid sentence to go and take payment from the previous customer(?) this never happened to me before, but ok I understand bussy day, so I waited patiently. When placing my order i was a bit hesitant because i had hard shift at work and one more person ordering from my car. Manager got all impatient and started shouting through the speaker, and rudely explaining me that I beed to be more precise with my order. Than he advised me that i need to hurry because there’s only a few minutes per car and I am taking too much time. I asked him if he’s telling me to leave because I couldn’t do any faster. He said hes not. After that i was hoping he will chill, while taking my payment. Surprisingly he got worse. Instead of apologising for shouting or speaking rudely, he said again that he’s only got a few minutes per car, to what I replied that hes just rude. This seemed to make him more argumentative and he started saying some more nonsense, to which I didn’t respond nothing. I never had bad experience at this Mac Donald’s before. All staff was always professional and time efficient and polite. This is very noticeable change for worse.
Kinga Emilila . 2024-08-30
MORE AT Google
it was not delivered and they took my money
Ieshia . 2024-08-29
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Waited over 7 minutes to be served, walked out in end as it was obvious drive through was mouse important.
Roger . 2024-08-27
MORE AT Google
Absolutely useless, no ice creams, no frappes, waited in the queue for over 45mins in drive through, slow service, rude staff, will never ever come here again!
Zabar Hussain . 2024-08-24
MORE AT Google
Driver originally went to the wrong address. Even then, when the food arrived it was dangerously hot to pick up let alone eat and swimming in grease. All went in the bin as inedible
Marianne . 2024-08-23
MORE AT Just Eat
Many missing item, large chips but got the amount for small, no sauces and food is cold.
Nicolas . 2024-08-22
MORE AT Just Eat
Don’t know if McDonald’s can’t read a man order but most of food was missing. Tut tut shame on staff, get some training done, kmt
Dee . 2024-08-21
MORE AT Just Eat
I went here four days ago when i realized they forgot something i ordered.I buyed 20 chicken nuggets for 6 pounds and i didnt get IT!PLS DONT GO HERE!?!🤬😡🤬EVEN SHE THROWED THE HAPPY MEALS AT ME,AND THE FRIES WERE DRIED!?!🤬😡🤬
Nura osman . 2024-08-20
MORE AT Google
Burgers was missing and the drink had tip all in the bag no sauces and was extremely cold !!!!!
Leanne . 2024-08-19
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Food was great and staff were friendly
Oluremi Amusan . 2024-08-19
MORE AT Google
Had a happy meal for my daughter burger bun was ripped up so took it back they didn't real wanna remake it.
Drewsta Reid . 2024-08-18
MORE AT Google
My condiments did not arrived with the order. So disappointed not paying attention to the order , the manager should look into this. This is not the first time. This is soo unacceptable
Gabriella . 2024-08-13
MORE AT Just Eat
food was cold once again i will not be ordering from here again I'm well disappointed
jodie . 2024-08-12
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Just ordered a few 3 for 3's and asked for no bun on 3 cheese burgers and they came out dry with no cheese then as we were almost home I realised one of the other cheeseburgers that I had ordered had nothing but burger and bread , never had anything so dry in my life, clearly staff don't care
RELAXATION VIDEOS . 2024-08-11
MORE AT Google
the food wasn't good my burgers are missing please I want refund
Croydon . 2024-08-07
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Food was cold chips was black not happy at all
Toni . 2024-08-06
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Food items delivered constantly wrong
Paul . 2024-08-05
MORE AT Google
food was in a right mess squashed burgers fries was all at the bottom of the bag awful state
Kerry . 2024-08-03
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Food did not arrive and I waited until 2am until I went to sleep. I am expecting a full refund ASAP
Nazrawi . 2024-08-02
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After I called the restaurant to make sure they give me my correct order, they still gave me a banana milkshake instead of a chocolate milkshake with my squad burger meal deal! Incompetent McDonald’s workers!
Yasser . 2024-07-30
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Would give no stars if I could. Staff are rude, inattentive and half our food was missing. Only filled our drinks halfway. Disgusting.
Lavi Lavi . 2024-07-26
MORE AT Google
Made mans burger double Big Mac and tings how come it’s coming dry like my back foot no sauce looking like da leaning tower of pisa wid some stale chips on the side big vio
Darnz Lacag . 2024-07-26
MORE AT Google
Again disappointed as you have left out an item. We only ordered 4 items how hard can it be to complete an order!!!!
michelle . 2024-07-26
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Covered in dirt and food tast like something I can’t say please help
Isabelle Payne . 2024-07-25
MORE AT Google
Young lady serving 25/07/24 @12.00 extremely rude dumped down food and coffe and did not offer sugar or sauce whi h was part of the order. Will not return.
Del Jacques . 2024-07-25
MORE AT Google
No straws for the milkshakes and no dips that I had ordered very disappointing not the first time this has happened
julie . 2024-07-20
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I got no tartar sauce in my burger which I payed for
Liaba . 2024-07-20
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Useless, useless, useless. Don't bother picking up from here if you're a delivery driver. Why am I waiting 30 minutes for one cheeseburger? Add this location to your blocklist.
Elle Keener . 2024-07-19
MORE AT Google
No drink delivered and burger cold
scott . 2024-07-17
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Everything was good other than finding out that over half of the drink wasnt in the cup and in the bag
Kane . 2024-07-15
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My drink was spilled everywhere and only had half left.
Shannon . 2024-07-13
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Forgot my Big Mac burger I got the chips and the drink
Aaliyah . 2024-07-12
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burgers are missing and we haven't got hot chocolate instead we got cold milkshakes, very disappointed
benjamin . 2024-07-06
MORE AT Just Eat
No straw to drink the milkshake no sauces either no many places sell straws these days so il have to use a spoon a basic paper stare you can’t even get nor sauces that are freeeeee
yanique . 2024-07-03
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Order never came and said it had been delivered two hours after the delivery time of 08:40pm! Making a complaint to get an investigation and refund and never ordering from star city again, I’d prefer to get out and drive to the fort myself than use your bad service again
Damien . 2024-06-30
MORE AT Just Eat
Waited 25 mins for cold food. Came on screen with my order number ready and still had to wait 15 extra minutes for cold food
Kirby Service Centre . 2024-06-29
MORE AT Google
Good food, good service excellent value, no complaints.
Jonathan Murphy . 2024-06-29
MORE AT Google
absolute joke!!!! left for delivery and didnt move from the restaurant for 10 minutes,, then on route stopped for another 10 half way then when near the address that is on a main road and the forst house road past 3 times before I had to call him. food was then stone cold and ended up in the bin and I get a 2.99 tefund for a £15 order !!!!!! not acceptable at all. I want a full refund for all inedible food. why on earth do you use uber eats cycles several miles away for " fast food" fuming
Russell . 2024-06-28
MORE AT Just Eat
Worst McDonald’s going. Don’t order from uber eats staff constantly forget condiments and straws and will even forget the syrup for pancakes which is a part of the menu item. I understand that they are minimum wage workers but when your quality and standard of food is slacking it’s just laziness at that point. Most of the people who eat at McDonald’s are also minimum wage workers and see it as a treat for themselves which gets ruined by lazy staff who can’t be bothered to do their job and often just use old food items that are cold. I will never order from this McDonald’s again. :(
Summer Wright . 2024-06-27
MORE AT Google
waited over 2 hours, 1 meal and 1 drink wasn't delivered and the sauce I ordered wasn't delivered
John . 2024-06-27
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Gave me a cola drink instead of chocolate milkshake. When I called up they said to contact just eat.
Yasser . 2024-06-25
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Service to table is very slow every time I come here, wait 15 mins for my order every time,😔
Richards Wildlife camera . 2024-06-24
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Items missing from my order no sauces and wrong flavor milkshake food was cold
Sarah . 2024-06-22
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THE DRIVER DID NOT DELIVER!!!!!!
Kalisha . 2024-06-22
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My burger had some sort of paper in side my burger only for me to find out while chewing the burger and felling something weird and then to get told I can’t have a refund for it so basically saying it’s acceptable
Reiss . 2024-06-21
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Visited this McDonald's and couldn't help but notice how clean and well-kept it was. Lady Notoma was doing a fantastic job keeping the place spotless. Very impressed!
S Yasmin . 2024-06-20
MORE AT Google
The bun was burnt and the crispy chicken didn’t have the taste and the fries were also soggy and taste was awful. I am so disappointed
Nikhil Subba . 2024-06-15
MORE AT Google
We love mcdonalds only thing put sauce in the bag lol❤️X
Richard . 2024-06-14
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The food was cold and shattered please I need. Refund
Kelly . 2024-06-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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