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3.8

Based on 11.585 opinions finded in 3 websites

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Nº 351 in 512 in Aylesbury Vale

CUSTOMERS TALK ABOUT DISHES WITH..cookedlettucecreamcoffeechickencheesecokechocolatebaconnuggets

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absolutely fantastic service & delivered perfectly on time & packaged very well & nice & warm upon delivery, so I'm a very happy customer thanks

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Nicholas . 2025-06-03

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my food is cold to the point where i cant eat it. my delivery time kept getting pushed back by 20 minutes.

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Natalie . 2025-06-01

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All food was there and Hot thank you.

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Tina . 2025-06-01

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COLD FOOD. ZERO COKE INSTEAD OF NORMAL COKE

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Cosmin-Florin . 2025-06-01

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Too often the orders I make to McDonalds high street are made/prepared incorrectly this time it was cold food and all 3 of the “large” portions of fries I ordered wasn’t even half full, at that point you might as well change me a medium but no compensation nor apologies were offered, just an excuse saying “Each of our Restaurant Partners creates dishes uniquely”. Will just order from McDonalds Broadfields from now on, they are a lot more consistent with getting the order right.

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Paddy . 2025-06-01

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Food was stone cold, obviously driver had more deliveries and we were last, not the first time this has happened and won’t be the last

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Gareth . 2025-05-31

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Every time I leave a comment for the delivery drivers, nobody reads it.

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Gloria . 2025-05-31

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Wrong products received. No sauce. No straws.

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Lucinda . 2025-05-30

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chios and burgers were very cold. they have clearly been sitting there for ages before being served.

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Wesley . 2025-05-30

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Wrong meal.Driver said he would sort it but we have heard nothing and had to order again wander if we will ever get a refund

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paul . 2025-05-30

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The breakfast pancakes and sausages with syrup is soooooo good!!! Food was still warm and drinks didn't spill during delivery 👍🏻

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Courtney-Jaide . 2025-05-30

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Fast food Ha!! Unless your a delivery rider expect to to wait!!!

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Steve Zelionka . 2025-05-27

MORE AT Google

absolutely fantastic service & delivered perfectly on time & packaged very well & nice & warm upon delivery. so I'm a very happy customer thanks

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Nicholas . 2025-05-27

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o messaged the driver where to go and completely ignored it and drove round for ages. I messaged several times. food was cold by the time he got here. another driver that don't fully understand English

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Annion . 2025-05-27

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Burgers were like eating cardboard

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sheila . 2025-05-26

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Delivery person didn’t follow instructions to find flat. Argued with me on the phone and wouldn’t listen to instructions.

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Helen . 2025-05-25

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Food was cold and I am not happy with that

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Sian . 2025-05-25

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I paid for this as it was not turned up

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Sam . 2025-05-25

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I didn't order cold food nor a spilt drink the driver should return my f****** tip

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Toni . 2025-05-24

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absolutely fantastic service & delivered perfectly on time & packaged very well & nice & warm upon delivery, so I'm a very happy customer thanks

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Nicholas . 2025-05-23

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Stone cold I want a refund having to warm it up in oven

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Lorraine . 2025-05-23

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never in all the years have i had to wait for a delivery. nearly cancelled the order.

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Liam . 2025-05-23

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late arrival of food and the food was cold, they also forgot half of our order

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Charlotte . 2025-05-23

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Food delivered early but was lukewarm on arrival.

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Jilly . 2025-05-22

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we had wrong order delivered but the delivery driver took it back & sorted it & came back with the right order for me lovely helpful driver

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Tara . 2025-05-19

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3rd time our of 4 that food is missing from order or the wrong item. Has become an unreliable choice to order and have delivered.

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Audrey Chony (Ach) . 2025-05-18

MORE AT Google

Best delivery driver, had manners, polite and did not spill drinks. Food was hot was for that time.

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Rachel . 2025-05-17

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it was on the slightly cold side unfortunately,may sound extra but heating pads in the delivery carrier case would be a good idea to keep food hot.

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Laura . 2025-05-17

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Driver was great. Order was wrong, not sure why the person putting a burger together can’t follow a simple instruction like don’t add lettuce and onion.

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Daniel . 2025-05-16

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I have been given the wrong burger and my foods stone cold

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Joe . 2025-05-13

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It didn’t arrived but says delivered

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Jo . 2025-05-11

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the delivery time just kept extending and I ended up waiting nearly an hour!!!

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Micky . 2025-05-10

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Another great McDonald's. No issues being served or with the food. Quite busy on my Saturday visit. I noticed there was seating upstairs too. The restaurant was clean and tidy, bins emptied regularly.

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Mark Sutton . 2025-05-10

MORE AT Google

Delivery was quick & the food was hot and very tasty

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Liz . 2025-05-09

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it was ordered at18.44.it arrived at 19.46. it was stone cold. im furious

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Darren . 2025-05-09

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Drink was lying flat in the bag so half the cup was empty and had soaked some of the food. Won't be ordering from here again!

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Karen . 2025-05-08

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wrong order, really vexed about this, completely wrong

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Kevin . 2025-05-06

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Two milkshakes and no straws. McFlurry just had toppings sling on top - I thought the idea of that mixing machine was to mix the ice cream and toppings together? Such an easy job and yet McDonald’s also get something wrong.

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James . 2025-05-05

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Trying to order food for the last hour but they keep cancelling cause I adaptions to the food if the app offers it then why do you keep cancelling it

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K Lee . 2025-05-05

MORE AT Google

Burger cold and soggy onions not crispy

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Toni . 2025-05-05

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McDonald’s is a reliable choice when you’re looking for a quick and affordable meal. The menu offers a wide variety, from classic favourites like the Big Mac and Chicken McNuggets to newer options like wraps and vegetarian choices. Their fries are consistently crispy and well-seasoned, and the milkshakes are a nostalgic treat. The service is usually fast, especially with the self-service kiosks making ordering easier. However, during busy hours, it can get crowded, and sometimes the cleanliness of the seating area could be improved. Overall, it’s not gourmet dining, but for a fast food experience, McDonald’s delivers what it promises—convenient, tasty meals at a reasonable price.

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Rama Sathya . 2025-05-03

MORE AT Google

Food was cold, we are missing a complete meal and 2 of our drinks we have paid for. Our large coke arrived half full. Really annoyed!!!

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Ailish . 2025-05-03

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delivered perfectly on time & packaged very well & nice & warm upon delivery, so I'm a very happy customer thanks

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Nicholas . 2025-05-02

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Food was cold. One if the cups of coke had fallen over so we didn’t get the full amount

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sheila . 2025-05-02

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late delivery cold and missing dip

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Liam . 2025-05-01

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No dips, no straws for drinks, cold chips and cold chicken

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Mark . 2025-05-01

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One of the drink cups were broken so we couldn’t have the drink as it’s leaked out

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chantelle . 2025-05-01

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time was consistently extended, food cold

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Aaron . 2025-05-01

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Food was good, about 5-10 mins late, and not quite as hot as we’d have liked it

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Sandy . 2025-04-30

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excellent service & delivered perfectly on time & packaged very well so I'm a very happy customer thanks

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Nicholas . 2025-04-28

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Ordered a breakfast in store, waited 30 minutes fir order. The gentleman prepping the foid was more interested in getting the delivery orders rather than the in store orders. Multiple people were complaining, some customers had waited longer than me. Watched my hotvdrinks hectried to serve me sitting onbthe sidecthecwhole time. Never going again. Fast food...what a joke!

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Darren Parker . 2025-04-27

MORE AT Google

We received everything we ordered this time, (including the burger BUNS, which were somehow forgotten last time we ordered.)

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Steve . 2025-04-27

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how do you order meals yet don't get no chips sent with the meal you gota be thick seriously

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Kerry . 2025-04-26

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Always long service and poor service

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Bianca Rodgers . 2025-04-25

MORE AT Google

Yuck yuck yuck, really trampy. it’s like a youth club in there. too many people and way to small. not enough seats for families and others. disappointing about how aylesbury come to this. make more youth clubs or more mcdonald’s🤦‍♀️🤦‍♀️

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Summer Wiffin . 2025-04-25

MORE AT Google

-1 star for spilled coke (lost about 1/5 and had to wipe up a trail carrying it inside).

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Alan . 2025-04-25

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Staff need to be more careful and ensure they remove all packaging from the product before sending an order.

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Carol . 2025-04-25

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estimated time was increased by 10 minutes. that's ok but I'd rather the 1st time given was more accurate rather than changing when it gets to 2 minutes and still not ready

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Kayley . 2025-04-25

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food was still lovely fresh & warm. so good service/quality, 👍

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Nicholas . 2025-04-24

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Food was mostly cold and carelessly put together

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Rachael . 2025-04-24

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Very polite staff. Fresh food and store was well presented

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Amir Ali . 2025-04-23

MORE AT Google

I have not revieved this order,so this time I give this delivery 0 star.

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Yan . 2025-04-21

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excellent service & delivered perfectly on time & packaged very well & nice & warm upon delivery. so I'm a very happy customer thanks

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Nicholas . 2025-04-20

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my order was never delivered this is a joke

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Sana . 2025-04-20

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fantastic service & delivered perfectly on time & packaged very well, so I'm a very happy customer thanks

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Nicholas . 2025-04-18

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Very unpleasant to have groups of youths arguing and swearing in the doorway and immediately outside the shop

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John Clarke . 2025-04-17

MORE AT Google

Burger cold. Fries cold & rubbery. No straw supplied with drink.

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Shaun . 2025-04-13

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missed item on order ruined meal

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James . 2025-04-12

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did not get a toy with big mack

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Sharon . 2025-04-12

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Easy, quick and delivered courteously

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Elizabeth . 2025-04-11

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Food was fine. Delivery driver was awful.

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Jack . 2025-04-11

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The drink had spilt in bag and again the minecraft meal was cold

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Louise . 2025-04-10

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excellent service & delivered perfectly on time & packaged very well & nice & warm upon delivery. so I'm a very happy customer thanks

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Nicholas . 2025-04-10

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Total wrong order and absolutely rude delivery driver unacceptable to have such people working for you. I order from you a lot but you have gone to far this time. will never order from you again and will be reporting you to trading standards

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Natasha . 2025-04-08

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But driver didn’t have clue where it was

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Louise . 2025-04-07

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Kudos to the delivery driver who replaced the spilled drink.

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Alan . 2025-04-07

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missing a drink.. coke had split all in the bag ruined all the other drinks highly disappointed

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Louise . 2025-04-07

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food delivery was on time, food ok, but no straws for the milkshakes & no curry dips for the nuggets & no napkings

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Nicholas . 2025-04-05

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I was despondent that the food was cold and the driver said sorry that food cold they making him do loads off drops at the same time this is not on as it meant to be straight from the store this is not on as the food is cold every time sort it out I pay for the delivery.

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Dominic . 2025-04-04

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Absolutely freezing not edible!!!

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Simone . 2025-04-03

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Food soaking wet, all the drinks were spilt and even soaked my carpets and the communal carpets. The delivery driver could have politely said it was leaking. Very angry.

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Rachel . 2025-04-02

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Order didn’t arrive yet says delivered

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Jane . 2025-04-02

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lids had not been put on the drinks properly, so 1 drink completely empty, others only half full, no straws & food only just warm

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nancy . 2025-03-31

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most of my order was missing, food missing and toys. Got in touch to ask for help and haven't been given reply.

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John . 2025-03-31

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food was freezing when it arrived

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Adam . 2025-03-30

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Sahil and the rest of the McDonald’s crew on the night of the 29th provided outstanding customer service, going above and beyond to ensure customers were satisfied with the McDonald’s experience. 10/10 will be returning.

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Jamie Taylor . 2025-03-30

MORE AT Google

Sahil and the rest of the McDonalds crew saved us on a night out with a last minute McDonald’s, absolute legends and a great way to end the day top food and had a laugh with the maccies lads and girls 👍🏼

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Joshua Reader . 2025-03-30

MORE AT Google

packaged very well & nice & warm upon delivery. so I'm a very happy customer thanks

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Nicholas . 2025-03-30

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Driver could not find us,was in wrong road. Food was barely warm and both milkshakes missing!

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Nick . 2025-03-30

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Delivery driver should learn basic politeness. Didn’t say hello, just asked for code. Didn’t say goodbye or thankyou when it was said to him. Very rude

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Russell . 2025-03-30

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courier didn’t deliver food. claimed food was delivered.

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Reanne . 2025-03-30

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The delivery driver was absolutely superb! Apologies for the mix up.

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Michael . 2025-03-30

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Order never actually arrived , driver marked as delivered , yet messaged me via the app to say he can’t find my property , then marked as delivered so I couldn’t reply . Shocking

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Nicki . 2025-03-29

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No chicken nuggets in the chicken nugget happy meal

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Catherine . 2025-03-29

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overcrowded a lot of the time, which obviously cannot be helped due to it being in town , however it is usually hard to find a seat during a week day after 3pm as all the school kids go absolutely mental. Saw a manager shout at a member of staff about getting boxes from the back, (right in front of customers too) she had no manners and just bellowed her commands , if your staff are working hard for you during a rush you should be more respectful as i’m sure they’re trying just as hard as you are ( didn’t manage to get her name but she looked miserable ) always a long wait for food too, i understand that the food can take a while to cook a fresh batch but they should always be on top of it making sure to never run out so that never becomes an issue for them, but they never seem to understand that aspect unfortunately. sometimes i wonder if it would be better to just get a refund and go elsewhere despite mcdonald’s being the most convenient. Such a shame really; feel bad for the poor staff who look stressed.

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chloe drake . 2025-03-28

MORE AT Google

the food was cold and the order arrived late

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Larisa . 2025-03-28

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Food was good but burgers were cold as well were the fries.

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Racalay . 2025-03-28

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Food was all cold when it arrived

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Nicola . 2025-03-27

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Food cold by the time it arrived.

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Dan . 2025-03-26

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Franchise more expensive than others by a long way

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Vivienne Miles . 2025-03-26

MORE AT Google

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