KFC Aylesbury Retail Park in Aylesbury Vale

Friendly, helpful staff. Clean and tidy

More than an hour from original time quoted. Food was dried out and sweated out in the fries bag. Dissatisfied totally with the service.

Was not delivered! 10-25 minutes delivery time. 2 hours later the restaurant was still “preparing my order” Wasn’t late to take the payment from account though was you…….

First time I see that the service desk in kfc roodly talking with someone, I don’t her name but she is behaving like a queen, they didn’t give me a straw with drink, if you go in Cambridge street Aylesbury outlet, I suggest you don’t go over there.

I waited over an hour for this food it comes stone cold and there was only 7 chips in the order

It’s 615 and I still haven’t had my order !! That’s almost 2 hours now !! What ?????

Missed stuff off my order. Very disappointed

two drinks where not gives although part of meal it was a Pepsi and a tango

My order was missing 1 x fries.

Recently when ordering from KFC food has been arriving cold not what you are wanting when 2 meals cost over £30! Really not happy debating to stop ordering from there on just eat and in person!

Zinger burger which was in the £12.99 box meal was a bit disappointing not ‘zinger’ at all and nkt even

I told you half my order was missing and I’m still waiting for a refund

Food is stone cold. Now. need to cook the takeaway to make it edible.

driver had an attitude when asking for the code.

Food came cold but delivery wasn’t too bad only a couple mins late

I only got 3 tenders and the box was smashed. I also didnt get my chilli bites or drink.

took almost 1hr and a half for delivery. food was stone cold on arrival

the driver was really friendly and took the time to explain something to me. great progress JustEat from when you used to leave food on the door and disappear.

How do you think it's ok to serve cold food?

What the actual hell is wrong with these kfc workers, what planet are they on? Went to kfc with my boyfriend and the whole meal costs £17.. Quality of food is absolutely disgusting. Chicken and chips are super dry, dryer than dirt. The amount I got is unbelievably small! And even for a aero krushem is ridiculous for £2.49 way too small and is only half way filled. Not being funny or anything but when I get a refund I’ll only get given a £5 voucher for a meal I paid £17 and it was my birthday money. Nobody wants to be eating a prisoners meal. I don’t recommend this kfc at all. So much bs!!

the courier is a good worker and very happy with the service.

The chicken sizes are tiny compared to a normal kfc bot sure why nothing bad but it's just super expensive for tiny portions of chicken and they don't even give you a free sauce when you have spent over £20 like I get you're meant to pay for it but 95% of kfc outside of London give you one for free

Very poor, that KFC can't serve cold drinks!

Quick table service. Food a decent standard. No complaints

After 3 years, thought id give them another try. So was not worth it!!! Items missing from all 3 meals. Kids meals consisted of no chicken??? (It is KFC right?) No chips and no pudding? So was just corn and a drink?? Adult meal missing chips drink, chicken AGAIN!!! as we took away, didnt know until home and received no receipts so cant even complain?? Absolutely rubbish place stay well clear!!!

My trilogy box arrived without a burger

Uncharacteristically long wait for food of around an hour from the time of ordering (the estimated delivery time kept being pushed back). The food itself was tasty, but almost cold.

Great service and great food so I'm a very happy customer thanks 😊

I recently dined at your restaurant. The food was tasteless and did not meet my expectations in terms of flavor and quality. The French fries was half cooked and very oily and a chicken was tasteless. My husband meal was very small portion. We will never go back. Avoid this KFC

good food but took about one hour to start preparing and didn’t get delivered till 2 hours after i ordered

Time keeps changing so I can’t really say if its on time or not lol. Fries were cold and the chicken just warm. Had to throw it in the microwave

food warm. heated up in the microwave

The order was so cold we binned it Driver went to other side of Aylesbury first then had to come to the other side also the bag to keep food hot was unzipped the worst service I have ever had. Will never use KFC again and thinking not using just eat.

Food was good - some parts were pretry cold to heavy traffic. Most annoying though wqs the delivery kept rolling backwards in the app and was 20mins past expected time.

The food took an hour to arrive, when the food was collected by the driver he immediately appeared on the map in Bedgorve, nowhere near KFC. When I finally got my food it wasn`t hot, even the beans which are normally very hot were warm.

Time doubled for delivery and everything came cold!

Quantity of rice and fries are less and wrap has a bit sauce in there

driver was great, food was hot 🔥, all items accounted for, can't ask for anymore. great job 👍

Didn’t even eat my food as it was cold not a fan of cold chicken and chips not very happy as wasn’t cheap won’t order from from just eat or kfc again and will leave a review on trust pilot also

Quality of food was standard not the best I’ve had. Arrived nearly cold. Ordered water and got tango

great food, but wrong item delivered- beans instead of gravy. and I hate beans 🥲

Ordered very early at 18:20 to be delivered at 19:30. Order was delivered at 20:15 and food was average

Hour & a quarter to deliver a few items. Cold & incorrect items delivered.

Due to having to wait for delivery as the driver went one side of Aylesbury then to the opposite side food was very cold not what you pay for

I ordered around 7pm, was given a delivery time of 7:20 - 7:40 At 7:25 it said do courier waiting food being prepared, then the delivery time was put back at least 4 times with the same status of food being prepared and driver waiting. Our food arrived an hour after the original delivery time and the chips and chicken were stone cold! We only ordered 2 boxed meals. Dreadful food and service!

Not a lover of KFC but my children love this for a treat

Perfect delivery and food was cold

No chips have come and one of the fillet burgers is missing

Delivered on time. Didn't ask for delivery code. No complaints

Expensive and salty and too peppery in nature. Not great.

It was okay. Nothing more, nothing less. Have the oven on though to re-heat it.

Shocking half the food missing from order I spent £70 and half my food is missing can the staff in kfc not read a screen with an order clearly written

It's not the cleanest of places but it's okay

I would Check how hot your food is before you leave! I did and my chicken was cold. I told the staff my food was cold they changed it no apologies.

Avoid. Drive to a different town. Minimal service and lousy food. Ordered table service then had to go collect my stuff. Told section was closed when I just sat down without notices. Toilets stink. Cold food clearly partly microwaved. No sauces offered. Just lousy.

Good food very quick customer service

Yea its a kfc service could improve people seem to always look solem when theyre taking your money.food is good and seems to be kept clean around the cooking areas

Chicken was not what was ordered!!! No wings, no legs, all thigh

The food is getting smaller. Not very hot. Overall, not great. I used to love KFC - not so much lately. Staff are almost blissfully unaware of customers. Feels like a factory more than a place to be served. I visited again 3 months later. Not sure why as I should have learnt my lesson. These pieces cannot be a ‘piece of chicken’ as they are very small.

cold disgusting food, driver went to Manor Road instead of drive, ringing me to say I'm outside when he wasn't! missing burger! asked for leg and thigh pieces and gave me all the breast pieces, will never order from here again!

Awful service. For the third time items were missing. They refused to send them when I finally got through on the phone. Staff are rude.

The driver came late with delivery and then found out that some of my order was missing again. Rang the kfc shop where it was delivered from and they refused to supply the missing item. I asked to speak to the manager and they hung up. This is the fourth time items have been missing when I have ordered. This is not good customer satisfaction at all.

Food feliveryed on time and was hot.

food was over cooked and gritty

The order is totally wrong, and the delivery driver was lost. People need sacking; they are incompetent.

The chicken was not crunchy at all, no flavour and lack of seasoning! You guys need to bring it back to how the KFC use to be. Very disappointing!

People don't understand you can order at the counter ans was queuing up outside the door in the pissing rain!

No comments can justify what I been through

Driver didn’t listen to instructions given

The food was left outside the main door and they didn't even knock or ring the door bell, food was almost cold by the time I realised the app was saying it's already been delivered.

Didn’t follow driver instructions

Didn’t follow driver instructions

Just bought a bucket and apparently piece of chicken slightly larger than a wing are now acceptable! What waste of money

The bottle of drink was not placed with the order and we had to drive back after reaching our destination. Our time was wasted. The chicken had good flavour as it was seasoned well, the chips needed work as it was too oily and appeared limp and the taste was poor. Maybe the oil needed changing. Also, why is the blue light card only for online purchases?

ALWAYS manage to miss something without fail!!

The was guy named Amaan he was very helpful and also keel the surrounding clean the food was excellent and I had no idea that KFC had become HNFA Halal and very pocket friendly

Very bad service, delivered to the wrong address. Food was Cold

Order through deliveroo they took the money and just delivered a note saying they don't do vegan burgers in the shop despite allowing me to order. Chips on wife's order were cold

It started by saying delivery time would be between 15-20 minutes ordered at 19:20 didn’t arrive until 20:30

Makes you think twice about ordering

All Food was cold.only thing edible was the chips and they were stale. Rice box was watery and wrong. Waste of money

Very greasy and I ordered a side of 2 chicken fillets and only 1 in the bag very disappointed..

The raw and bad-tasting chicken looked like a sponge of oil.

I’m fed up of receiving orders with items missing and getting fobbed off with a refund I’ve got a hungry family here. I want the missing items replaced as soon as possible.

Food was delivered freezing cold

Driver was rude and needs to work on his attitude. Food slightly cold but that’s probably due to driver. They should put the food in better packaging to keep it warm and secure.

Still hot when I received it and very tasty

Food was cold and chicken fillet was hard, mash and gravy were luke warm. Not good at all

Missing item, so disappointed again

Food was piping hot on delivery with no missing items. Food was well cooked and delicious

Best KFC we've been to in a long time.

You would not believe how bad the toilets were when I visited. It was like the scene in trainspotting. Absolutely disgusting. Food was OK, normal KFC standard, service was quick and accurate. Really let down by very poor hygiene in the bathrooms and all of the tables were covered in waste, dirty and ours was covered in sauce (that had dried). Bin was overflowing, so probably why people just left their rubbish on tables?

Food hyper salted and came with extra salt, no hot drinks available, toilets.... omg not a pleasant experience

Great atmosphere, great service.

I haven't been to this KFC in a long time and the toilets appear to be behind a keypad now, I have social anxiety so asking if the toilets are still there and acsessable isn't something I can do which is unfortunate. The screens to order from are also very high up, which makes the half sized option for wheelchair users still very difficult to reach the top options, the way it scales with that setting is also much harder to read. Update as I went again: the screens are still far too high for wheelchair users to access, something I was hoping would have been addressed by now, and as I was with my mother who was using her wheelchair and I struggle raising my arms we tried to find the option to do the half screen and it seems to no longer exist? We couldn't find it at least.

Food cold, portion size pathetic, chicken the size of an egg you haveing a laugh! And a burger thats got next no sauce or lettuce in. All in all feeling disappointed. And still hungry.

good as always, just a little late and gravy could of been better

Driver went above and beyond to bring food

Been here for more than 20 times on this year and is my favourite KFC I ever eat in UK as I tryed different KFC’s in different towns.Professional staff, nice and cozy inside,staff is cleaning tables and floor frequently and orders didn’t takes lot of time comparative with other fast food stores, can’t complain about the wraps which are my favourite and which are made properly every time, well done for this KFC 👏.

Delivery time kept changing to a later time. Food was cold on arrival