The Bamboo in Aylesbury Vale

Ordered from bamboo for the first time in years.... Prices are good and the food was as amazing as I remember. 😊

Have been ordering from here the last few years. Food quality has gone downhill drastically, not just a one off, has been the last couple of times but thought I would give it another chance. Rang up as one of the items was so bad it was inedible only to be spoken to rudely. Bad food and bad customer service. Definetly won’t be going back which is a shame as used to be good.

Very disappointed this evening, food arrived luke-warm and was no where near as nice as it has been previously. Ordered 1/4 crispy duck with extra pancakes, and the pancakes both arrived stuck together, crispy but soggy, and inedible! Took 15 minutes to get through when we called to let them know, we were put on hold. We were then told they would send replacements… which 40 minutes to arrive. Food is now cold. Not happy with the service or food received. I won’t be ordering from here again, which is a shame as previously had no complaints.

I just ordered beef in black bean sauce it was tasteless and watery Just awful I just wished it tasted a good as it looked annoyingly a waste of my money

Excellent Chinese takeaway - we’ve been ordering food from here for years and it’s always been lovely.

Some menu items are a little bit greasy but the curry sauce and chips are to die for. Always amazing and lovely service on the phone. Would recommend.

Use to be good years ago food has got worse very greasy no taste wasn’t eatable !!! Avoid should be shut down

My favourite take away in Aylesbury. Always fresh, hot and tasty food! Nice and helpful staff. ⭐️⭐️⭐️⭐️⭐️ obviously!

Best Chinese in Aylesbury. Great service great value. Always hot when delivered.

Have ordered food from here many times. Progressively getting worse. Tonight was almost un eatable

Restaurant prices for a take away! £30 for just 3 dishes, noodles, rice and a meat. I even had to collect it, this did not include delivery.

Lovely food and polite customer service

Ordered from here last week and was amazing, really enjoyed the food and the customer service was great, had a good chat with the person serving me, unlike other places they really take pride in the buisness with the food and customer service, will be back.

I have been using Bamboo for over 10years. I loved this take away, in the 10years I only complained once and management apologised. Since coming out of lockdown Bamboo is not the same. A couple of months ago I ordered my usual takeaway from here. It was when we had the veg shortage, I got home and there were no vegetables and the food had no taste. On Saturday 15th April, we decided to give them one more try. The food was more or less the same as last time, we counted 3 thin slices of carrot pieces in the whole portion of pork fried rice, no peas or chilli. There were big chunks of pork with fat on it.The Singapore noodles had no taste we counted 2 shrimps with about 4 thin slices of carrot pieces. The prawn balls batter was very dark in colour like it had been fried in dirty oil, they had no taste to them. The price of my food order has gone down also, I’m assuming the price reflects the quality of food and cooking. Very sorry Bamboo I really tried to support you. Thank you for the previous wonderful years of food service. I can no longer justify giving you my hardworking money for the very low standards of food your takeaway service is producing. Myself and family will not be returning 😞

Ordered a Meal for One and spring roll, very disappointing. Tasteless, no seasoning at all. It was hot and cooked to order but with no flavour. Won’t be going back.

Probaly the best Chinese I’ve had in ages even got a free dish with my order would definitely recommend

Always very friendly and decent food.

Good food. Friendly host. Quick and efficient service.

Ordered over the phone for collection, upon arriving arrival there was no one on the front desk, could see into the kitchen and ‘staff’ had no aprons on, headphones in there ears, all looked unprofessional. Eventually someone came, zero customer service , not even an hello. Onto the food, one word, dreadful. Chips = Tasted solely of oil , threw in the bin. Prawn curry = Tasteless, threw in the bin. Ribs = see picture attached an make your own mind up. Won’t be returning.

1st time ordering from here. Have to say overwhelmingly surprised. Ordered. Set meal with the Noodles and rice, Duck Chinese style, Meat Pancake Roll and Ribs in Honey sauce. Portions very large. Ordered these for 1, will take me 3 days to eat. No exaggeration Could have served 3 people easily!!! The Pancake roll was AMAZING. Crispy on the outside, flavoursome in the middle with just enough salt and loads of big bits of meat... and it's HUGE! Duck was cooked to perfection and the portion was generous. Included cabbage bamboo shoots and onions at the bottom which were also flavoursome (unlike other restaurants where the base just tastes like water) it was nice to use as gravy. Rice and Noodles very tasty and the subtle sweet and sour from the Meat balls slightly coated them both which was a nice touch. The Ribs were superb. They were not dry like most Ribs with Honey. The honey sauce portion was generous and the Ribs were a good size (approx 6-7incs) and the tub was packed full. Finally, all the food was piping hot and delivered about 15 before I was expecting it. Delivery driver seemed a nice guy. We shared a joke. I Would 100% recomend. I'll be eating from here again. A*****

Always large portions, delicious fresh food and hot, fast delivery

Love it nothing beats a nice Chinese takeaway

Used the bamboo years ago when they had the resteraunt and disco above,it was one of my all time favorite chinese. Now one of the worst currys sweet and sickly chow mein no taste misses had chicken omelette which was vile chips deffinately reheated the only good thing was the pancack rolls. 2 out of 10 for me.

I ordered about an hour ago satay prawns on skewers and they was just about ok and my house special chow mein looked a mess and was inedible and my rice was like it was microwave in a cardboard box cause you can smell and taste it. Try to ring but closed.

Just got a Chinese from here tonight new years eve and as the phone was busy. We decided to drive. And ordered and was out within 25minutes. Brilliant food fantastic people and drove 15 minutes home and still hot. Been going here for years. Thanks again for a nice meal.

Use to be good years ago so hears one when you order mussels or scallops you do not expect to see them them I'm a freezer front of house shamboli

Excellent customer service and good food. I will recommend friends to try.

Very nice food, delivery, hot and fresh. Thank you. 👍

Wow, quite unbelievable. Have ordered from this takeaway for years. Last months order was inedible, called back and complained. Offered a free meal next time round, have just called back and surprise surprise, no recollection of my free meal. AVOID

was looking for a decent Chinese in aylesbury and read the reviews for this place, rang and ordered, very friendly guy took my order, had a laugh and a joke, read my order back to me and told me delivery time, it was delivered by a polite oldish guy who was very polite, so the service I received was amazing, now let's try the food!!!! WOW WOW WOW the taste, the flavours, it was just amazing, the whole experience was 10/10, the prawn crackers were melt in your mouth, absolutely loved it, couldn't recommend the place more highly, I wouldnt use any other Chinese in aylesbury since I found this little gem, I ignored the negative reviews and tried it for myself and very glad I did, this place is amazing you won't be disappointed, that I can assure you.

Worst experience ever .. manager is very egoistic and receptionist lady rude ... wouldn’t recommend at allll . Ordered few times .. but customer service is below Zero !!!!! Worst place in Aylesbury......

The 48a is loved by my girlfriend and I love the duck and roast beef and roast pork chop suey... They don't do bamboo frittas though........

I felt very insulted when manger and lady both were very rude and said they can’t take my order .. without any proper explanation... I know the reason .. shameful .. I wouldn’t go to a place were you treat customers like this . I own my business I am Aware of customer service.. I felt very humiliated.. I will take this further and take necessary steps .. as I am feeling depressed... how can u say someone won’t serve u food .. we paying for it .. it’s not free !!!!! Ridiculous.. that manager and lady receptionist should be fired . ... I will never ever order again !!!!!!! Chiiiii

Service as well as food not good at all . Ordered veggi and got non veg food . After calling them . Got exchange but it was half cooked with nothing in it . I definetly would not recommend this take away ..

One of the best chinese takeaways in aylesbury, nice service, prices are good and food is nice :)

best Chinese takeaway in the town

Could not eat anything I brought. Don't know whats happened but food smelt and tasted horrible. Like burnt oil. Never had this problem before. Wont be going back.

5stars, Ho is a legend. Charming helpful and efficient. Lush!

Lovely food. Tastes close to Naija cuisine

Good service. Great food. Sweet

My old faithful take away. There have been a few hiccups over the years, but generally very consistent. Love the duck and chicken with cashew.

Apart from the great service, the food tasted good, we especially enjoyed the spring rolls. Only one small criticism would be that perhaps whoever was cooking today was a little heavy handed on the MSG..

One of the best Chinese takeaway in town, they deliver on time and portion sizes are good! 4 stars because they are not flawless!

Great service friendly staff always helpfull polite curtious food is always hot when delivered and cooked perfectly always turns up on time or slighty early from when there state at point of order. We use this resturant alot highly recommended to anyone new to Aylesbury or already lives in the area great value and dishes are always well packaged.

Great Food and friendly Service

I come here all the time , good quality, reasonable price , good service , fast aswell

I treat my self and my son to a meal from here once a month, the order is always taken politely over the phone and they are honest about how long the wait will be. The food is always very hot and tastes fresh. This is really by far the best Chinese take away food I have had in this country. Recommend the chicken balls and the special fried rice, they give you so much!! Do the right thing and make this your first choice for Chinese take away. Love you guys.

After 3 years of ordering almost every week I will say again and again......Brilliant food, brilliant staff,always in time,perfect portions.I m a client for life.Thank you Bamboo 🤗

Had an emergency dinner and this place was the call and what a call it was friendly staff and the flavours were to die for

Average at best. I've had better, and I've had worse.

Great takeaway, also with delivery. They have accomodated my family with half portion dishes for the children. They also have a very nice restaurant at the same premises

Ordered a chicken fried rice. Was served politely. Portion was bigger than expected. Really enjoyed the dish. Would definitely go back .Thank you

Our favourite chinese by far and good value for the price, we love it.

Great take away defo coming back for more , lovely food wood recommend . Great beef in black bean sauce Nick

This chinese take away has supplied me and my friends for take aways and full blown party meals since 1998 and they have consistently been professional, funny and always make sure chinese crackers are in the bag!!!!

The curry tastes like the very first curry I ever had

Chicken curry and 2 large pancake rolls delicious 😋

Really tasty food and a relatively inexpensive take away. Gave us a little bag of prawn crackers too. I like that you can see the people in the kitchen working away whilst you are waiting so you know your food is made fresh too.

Is the food or is over cooked place the place has gone downhill

Banging food! Will order again! 👏

I have been using the bamboo for years. Their menu has all the 'chinglish' classics on that you would expect; sweet and sour, satay, chinese curry, chow mein, etc. The staff are friendly and industrious! It's good value for money. The food is always hot and quick, never seems over greasy like some can be. I've never been unhappy with an order from here.

Had a meal here last night haven't been in there in a while ( Purely as friends/family use a different takeaway ) food was AMAZING! the roast duck Chinese style is a must try and the Hong Kong Sweet And Sour chicken is brilliant will be going back here for sure!!!

Just had a delivery from this restaurant and have thrown it straight in the bin. Swimming in grease and to be frank disgusting! I called to complain and they were not interested. I will never use them again.

Must have new owners. Food if totally different. Not good at all!!! Was the beat in Aylesbury now it's the worse. No more to say!!!!

Being coming here long time .. Best pancake Rolls in Aylesbury .( light batter and large ). Asked for plain noodles with just Soy sauce and steamed veg. Slimming world way. .. ( I did explain they understood ). My husband enjoys their special house chow main worth trying he tells me .. But I can’t have shell fish. .. as it is mixed in with it .. but you do not t to have shell fish in it but got to say it makes the dish. .. he tells me . Great service from staff as well. .. We have it delivered and it Always hot when it comes to us .. worth a try ...G L.

Best Chinese food I've had in England thus far and I've been here 9 years. I love the food and the service, their Singapore noodles and rice are great! I highly recommend this place

My daughter introduced to this place and we have now been a few time. Have to say service is quick and the food I'd very good. Well worth a try

Cannot get your order right two weeks in a row we was given wrong order was so simple too def not using them again

Called Bamboo on the off chance as my local take away was closed, have used another take away for years but will be using Bamboo from now on. Customer service on phone is really good, only used Bamboo twice but treated like a regular, delivery is quick and food is AMAZING the amount and quality is great. Definitely recommend 👍

Since being taken over the food is being bulked out with veg and size of meats has gone down have not ordered from here for a while now due to this sort it out bamboo

I love this takeaway. The food is always really good and not that expensive. Always get free prawn crackers too. Even my fussy kids enjoy it, and that's saying something

Great food and also big portions. Excellent service, very polite and professional!

Best takeaway Chinese in aylesbury

The food from this take away used to be excellent, however, it is not any more. Prices have gone up a lot (which is fair enough if food is good) but the food seems to have taken a bad hit as well. The batter on the prawn/pork balls was as hard a a bullet and seemed like it had been 're-heated in a microwave. Pork was slimy, had a strange film on the surface, was disclosures and had a very strange taste. Prawns still had bits of shell on and their poo sacs in. Chips soggy. Special fried rice and special chow mein did not have many prawns/meat/veg...just noodles or rice, nothing 'special' about it. All food extremely poor quality, soggy, slimy, already reheated or bad tasting. Do not buy anything from this take away. I just hope I don't end up with D&V tonight.

Amazing food...I don't normally order a take away as I prefer to go out to eat. The best Chinese food I've had in years! New favorite, I think I'll be eating in more often.

Wonderful food best one in Aylesbury won't go anywhere else

Good value for money, consistent and all round near authentic taste like at London chinatown Soho only downside is they only open evenings.

Been going there for 30 years, highly recommended!

Lovely chow mein, lovely soft dumplings & the nicest Satay sauce I've ever had! Only tried a couple of times so will review again once I've tried a few more dishes. Friendly delivery guy!

Fresh, plentiful good food. Nice. Had sweet n sour chicken and chow mein. Second best in Aylesbury for quality but best for price and location.

Finalmente encontramos este lugar después de casi 2 años de estar en Aylesbury. Nos desesperan de todos los otros sitios chinos que eran incompatibles con sabor y calidad. que pedimos desde aquí varias veces y la comida es fresca y llena de sabor y china auténtica. Pedimos una tarde esperando la comida para ser rápidamente improvisado y por debajo de la media. No un poco de ella! Consistentemente comida china increíble entregado con una sonrisa. Se lo recomiendo a cualquiera.

He sido regular con este establecimiento fantástica para neigh en 20 años. Un fantástico menú con el tamaño de las porciones. Es estupendo para una noche descarado en solo o para una casa de amigos y familia. Las líneas de teléfono puede estar muy concurrida...

Excelente comida china pero muchas veces se puede probar durante una hora para llegar a través de ellos

Food from here is always delicious and hot! They make dishes to order and make alterations when requested. Only down side is phone is always engaged due to high demand and delivery is a long wait again due to high demand - so actually that speaks for itself!Order early is my advice

This is my go to Chinese take away, never have to wait too long and the food is always piping hot and very tasty! Great for a cosy night in

I have been using the Bamboo for more years than I can remember and have never had a bad meal. I also travel around the country alot and would place the Bamboo in the top 5 of the country for reliability and quality.Are they busy - usually, do you struggle to get through on the phone on occassions - yes, the alternative is go to one that is not so highly rated by the public and see what you get !!!!

I always have a delivery and it arrives within an hour. The food here is very nice. They do the best pork balls I've ever had. The people are nice and pleasant. I usually ring up and they are always busy. Sometimes I visit and it's always busy. This tells me it's very popular. The only problem is getting through on the phone on a Saturday night. But it's worth the wait.

This restaurant is five minutes walk from my house yet every time I ring up and order a meal and go to collect at the specified time the meal is never ready.In fact they have not even bothered to start cooking the meal so I have to wait yet another twenty minutes in that awful unattractive waiting area. The staff speak English very well but they never make any "small talk" The fact is that they are usually so busy they don't have to care about customer contact or make them feel welcome, it is definitely a case of "take it or leave it" in this establishment and don't bother to look for an apology if anything should go awry with your order. The problem is that I am a victim of their success, as I only order a meal for one. Because it is an inexpensive item they are not bothered whether you order it from them or not.A few years ago there was another excellent takeaway in the Square which was very, very busy and The Bamboo did not get a look in but there was a fire in the kitchen and it closed down never to reopen. I expect that if you place a large order you will get better service . The Chinese lady is very nice but the Chinese man is very twitchy and likely to go off on one so be careful what you say to him this is a man who is "not always right, but never wrong" and he is likely to tell you so in no uncertain terms, no customer relations here, a smile one minute, a snarl the next. The biggest problem is that ninety percent of the time the food is excellent, the chefs are extremely hard working and really know what they are doing and the food is usually delicious. USUALLY. There have been times, not often, that the food was below par e.g.when the sweet and sour were so hard and overcooked that you could have played golf with them on a snow covered course because they were so black you would have been able to see them from a great distance Mentioned this to the Chinese chappy and i was lucky to escape with my life, no apology here then. The food itself i would definitely rate as 5 star in general thanks to the chef's undoubted expertise, but the guy at the counter gets a celestial count of zero, and he was indeed lucky to score that high. Won't be going there again anytime soon but that's my loss not theirs, i shall just have to find somewhere else. What is really annoying is that it would appear that the chefs are doing the hard work, serving at the counter I think would be the easy bit. Anyway to sum up food, lovely Chinese lady and Chef's all excellent, grumpy old Chinese man " shape up or ship out" the latter of the two being my preference. Smile or snarl? Take your pick.

waiting 2 hours, rang to cancel and they said no refund. Costomer service is awful, rude! Never ordering from here again. Disgusting

excellent service, delivery fast, good food

Used to be the best Chinese takeway. Now the food quality is not so good. I bought a chicken curry - was more sauce than chicken.. Seems the focus is on profit, not curry. I don't go here any more. Wokswagen on Fairford Leys food is far better quality and pleasant to eat. A shame to see the best Chinese Aylesbury lowering its standards....