McDonald’s in Warrington

Shocking service, food is cold and items of food I ordered weren’t in the bag. Utter joke of a place

Chips were cold and took a longtime for the mcplant to come our about ten minutes after the other food.

Our most local McDonald’s (as in a 5 min walk), so we regularly venture here! However, the service is awful and we regularly receive the wrong food. Today I ordered three meals for collection; Big Mac meal, Philly meal and chicken nuggets and received 2 chicken nuggets instead of the Philly. Proceeded to go back and complain after i got it home and found it was wrong and took ages to replace it. Also none of the burgers ever have all the correct toppings and are always missing onions and pickles.

Fries were anaemic, double cheeseburger was a mess and they got my workmates order wrong, paid for 9 selects and was given 9 nuggets

Shockingly slow service, lukewarm food and the place was like a ghost town.

Food usually ok but in this occasion it over 15mins from payment window to receiving food, I got the drink and mcflurry right away and asked to wait at the end window. I guess they forgot about me, by the time I got my food it was cold I ate it anyway and by this time my mcflurry had pretty much melted. And to top it all off my milkshake lid was covered on some syrup or caramel or something 😒

Just done a online order on the app and there is food missing and all cold and the delivery guy wasn’t even gonna knock on my door when I put on the app to do so disgusting never will I be ordering from the app again

this is a relatively new mcdonald where we saw hong kong people as staff who work hard and keep the place a spotless venue for perfect dining experience. Ares does a great job in this. the fries are freshly made which is good. will come again.

Doesn't stick to their opening times

Visited omega site in Warrington, didn’t use app as I was driving when o decided to call in, ordered triple burger meal, cheese dippers and a nugget share box. This was 11.30 in the evening, and was asked to park up, waited 10 mins, when home which was 5 mins away, found the nuggets were cold and chewy, clearly sat for ages, and the burger and chips were cold. This isn’t the first time have had issues from this site. Very poor and won’t use again.

Chips weren’t cooked properly, burger was very dry and burnt, not be bothering again.

Nice area for a day out with the kids

Disgusted that a medium fries was more like a small and the large fries were like a medium. Mac Donald’s is not cheap anymore and to only get half what you have paid for is very disappointing.

Highly recommend McDonald's first McDonald's in Warrington where is fresh and delicious food just tried today and is brilliant with food atmosphere and friendly service. Thanks guys. Well done.

Dirty places and disgusting food.

Always full of gobby kids who don’t know when to keep there mouth shut

I used the drive through and bought 20 chicken nuggets. Always good and quick service.

Get my order wrong 50% of the time. Being lactose intolerant I always order no cheese. Sometimes I get cheese. I've given up on this place.

Fast service, unfortunately chicken pieces were well over cooked and inedible and had to throw them away.

Service the resident around great sankey and have break along the M62.

Worst big Mac I've ever eaten in my life. Horrible experience.

If you are paying in cash it takes agesss to get served so I got to the machines and when you pay click cancel and it will come up with some options and press pay at counter.You will still have to wait but at least you just give the little ticket .People at the counter might give you dirty looks but you have to get over that.took 45 minutes to get our food once since they forgot to bring it so got cold food

I only had cash so didn’t want to use the app. There was nobody serving. I stood there for two or three minutes waiting then spoke to somebody was cleaning tables to ask if there was somebody serving she didn’t say anything just walked into the kitchen.she Was there for a couple of minutes and then walked straight past me, it was a further three or four minutes before somebody came out and served me. I appreciate this isn’t fast food or anything but you expect more from McDonald’s really

I have noticed that there have been some instances where my orders have been incorrect or items have been missing. However, I must say that I have seen improvement in this area.😃

Ordered food and when I went home half the food I had ordered was missing and live to far to travel back to go get it and the phone number is just straight to voice mail

It's a Maccys. Same anywhere you go 👍🏻

Slow service. Dirty tables. Dirty floor.

Parking easy no issues here. Food and drinks hot, but had to wait so long for order to be served after ordering on the self serve board.

I went to this mcdonald’s around a week ago and as the food was nice i came across a member of staff at this restaurant, who i think goes my the name “Millie Bratherton”. She was incredibly rude, isn’t easy on the eye and easily noticed she’s worked at this fast food place for a numerous amount of months. Was fuming, had to wait ages on the quarter pounder, obvious why it took so long. Also i think it was very inappropriate in this particular restraunt as im assuming “Millie’s” Boyfriend who was also there who goes by the name “Tristan NASH” Were having it on in the drive through, thought was disgusting in the place of work, very unhygienic. Pretty sure i had sperm on my burger, ate it anyways. Lastly, Tristan Nash 100% was 100% an asylum seeker, pretty sure he got of the back of a wagon a few days ago. Awful restaurant never will dine again.

This McDonald’s was amazing until I saw the ugly ogre looking day release employee who I believe goes by the name Tristan Nash he has a sliver badge that I think said area mong he was so rude and his hygiene was unspeakable upon him giving me my order he give me a certain look as he drouled in my food and said watching wires abroad have a sweet day will not be going back

Excellent staff and very professional and friendly they make your day perfect!

Every time I visit this place the Milk Shake machine is never working , and I mean 100% of the times I have been - at least 20. Also , they ha e messed orders up

Awful. As always Unhealthy, cold, badly packed. Hit and miss with the hot chocolate which is why I go in.

We called in today for a quick lunch before picking up children, I wish we hadn't bothered, the food was atrocious my deluxe burger was nothing like the photo at all. My wife got a chicken salad, she opened it, there was no chicken in it so took it back, it was brought back to her with 2 nugget size pieces of dried chicken on it she might as well have not bothered the whole salad was disgusting, she had to go back again for milk for her tea that had not been put on her tray. Altogether a bad experience. We won't be going there ever again.

Literally every time I have ordered from this McDonald’s, something has either been wrong or missing from the order. I’ve even now resorted to driving past this one to go to Gemini as it’s much better. The final straw was when they gave me a latte without coffee in!!

Take the extra 5 mins and go Gemini instead. This is perhaps the worst McDonalds in the country. Half an hour for breakfast in an empty restaurant on 2 occasions now… this latest one the staff had no idea I’d even ordered until someone checked the screen and was like “oh”. Consistently bad.

Didn't receive my food, all calls after went to voicemail

Proper dead service and food don't no why I went 😑

Took 25 mins for my food. This McDonald's is always the same.

Hot food. A rarity in mc Donald's. Tables a bit sticky. Never got a mc sips cup, just a big standard one.

Improving since it opened. The food is getting better but the service still lacks that human interaction and feels robotic. It's clean inside which is a plus compared to other (fast food) restaurants in the area

really fresh food staff were amazing. shame it’s so loud and you can hear all the beeping

Very convenient location and staffs are friendly.

Just had the juiciest freshest tastiest double cheese burger from any maccys in warrington

Great customer service, super fast, very clean

It was a very cold night. Both inner and outer doors were set permanently open. This ment that you had to sit with your coat on whilst eating and the food went cold very quickly making it unpleasant to eat.

Not at all impressed with the service ordered through the drive through there was no pleasant customer interaction. On arriving home we found that they hadn't put all of our order in the bag could maybe have had a little understanding if they was run off their feet but it was extremely quiet so no excuse whatsoever 😠😠

Ordered through app, delivery app was great help. 2 hours late and still didn’t receive my order, tried to contact the restaurant and customer services, no response. Delivery app also tried to contact restaurant, no response. Disgusting service and communication, every time I have the same problems with them. Poor service on their part.

The drive through is always very slow

Fast food company but waiting for 20min my food. Just lady who's took order is good otherwise not coming back here anymore because looks like they making stake that long with all these employees.

Not open at the prescribed times, stayed waiting til 06:10, both me and someone else left instead of waiting. If you're not going to open for times stated on the door, change them.

Worst McDonalds in the country. Staff who either haven’t been trained right or don’t care. Twice nearly been overcharged because they don’t know how to ask “is this your order on the screen”. Ask for sauces, don’t get included. It’s like the staff are trying to serve you in as few a words as possible. Awful

This McDonalds are terrible. Every time I order large fries it comes in a large holder but half full. Most times I have to ask the staff to fill them up. I've just bought x3 kids meals, asked for extra ketchup and none of the meals have ketchup. If you use the drive thru always check your order before driving off. The McDonalds at Gemini is a lot better

We called in for lunch yesterday. We were not at all impressed with the inefficient service it wasn't busy. The fries were cold and we asked for a Cappuccino without sprinkles and got it with sprinkles, we requested table service with number 191 and only received one meal, while my husband's meal was in a paper bag on the counter going cold, which he had to go searching for, the young lady who worked there was standing still on the floor, gazing into space and when he asked her where his meal was, she looked at the counter and replied "oh, I was wondering who's that was!"

I visited few times here. Seems normal except waiting for our simple order when there was 0 customers.

Best maccies in warrington... serve you fast...food always spot on !!

Enjoyed the visit, was good food

Can't even put a burger together properly

Looks quite big from outside but surprisingly small and cramped inside. Seems more geared up for drive-thru and online ordering. A lot of self-service screens as you enter and people waiting for food so you immediately feel hemmed in. Too many high breakfast bar tables so not enough conventional seating for the less agile and nimble. Ordered via app for food to table but took 12 mins to come. I suspect if I didn't go chasing them after 10 mins I'd still be there waiting.

Wouldn't recommend, half the order was missing.

Took ages get food when it came it was cold

Got a good meal deal after filling in s Mcs survey ,sat in and enjoyed the meal .

Went here for food which was ok nothing to shout about. Staff need to serve people instead of walking away. A smile would not go a miss on a Sunday .

The server was rude when we went to collect food and forgot items on order, went back to correct order and order a new item, then got that order wrong too. I know the staff don’t care about their job, but getting the order right should be a basic task.

Worst McDs I've been too in a long time. Waited 20 minutes after ordering on the app. Food then arrived and was stone cold. Wouldn't return here.

Visited this restaurant twice since it opened a few months. On the first occasion service was slow but we put it down to new staff not being efficient however, we revisited this evening. I had ordered in the app in advance and we decided to eat inside. The tables were absolutely filthy with used food wrappers left all over them. We managed to clear a table ourselves and I entered the table number into the app. 20 minutes later the food hadn't arrived so I approached the desk and a guy apologised. 5 minutes later the food arrived. We had ordered a large oasis and medium oasis both arrived half full. Two of the burgers were also stone cold. I took them back to the desk, the girl apologised and said the ice machine was broken so that's why the drinks appeared half full, however I explained that the other soft drinks that weren't oasis were full. She apologised for the cold food and we waited a further 5 minutes for the replacements. During our visit we did not see any tables cleaned. It was filthy. I'll be avoiding this particular restaurant in future.

One star is generous! I’ve been to many McDonald’s in the past while travelling with work and this one is by far the worst one of all!! Every time I go here they always mess up my order even if it’s only two items! this morning ordered a double sausage and egg McMuffin got home and it was a bacon and egg!! How can they be getting it so wrong? My advice to anyone is to travel a bit further to Gemini and avoid this place!

F f bună părere desire locaţia winick

First time ordering a delivery. Just the drinks were delivered after quite a long wait. No contact number to speak to them. Absolute rubbish.

Been a handful of times since opening and almost every time they’ve messed up the order (wrong flavour milkshake, regular latte instead of galaxy caramel latte etc.) Always had to wait for 10+ mins Just go to McDonalds Gemini instead

I recently went to the mcdonalds and was served by grace and mathew. They both are absolutely fantastic people and their service is absolutely amazing. My food came fast and they were extremely friendly and caring. Would go back again

Had high hopes as first trip food order was correct which let’s be honest is rare, however just did a 40 quid drive through and got home to find one burger missing (filet o fish) and 1 wrong double quarter pounder, no dips with cheese bites and burgers in random boxes. Note to manager, try and get a grip before this is as unreliable as Gemini clowns.

A good new McDonald's. Quite small inside with limited seating and quite a chilled atmosphere. Usual standard and selection of food. Lots of outdoor seating for when the Warrington sun shines 🌞

Dont bother using this one. I keep giving them another chance but 3 times I've had something missed out of my order and food is only ever luke warm. Last time I was in a rush and only noticed the missing item once home. It's worth the few minutes drive to Gemini.

I’ve been here ten times since it’s opened and they’ve messed up the order each and every time. Wrong drinks, wrong instructions, wrong food, missing sauces, missing syrup. The latest being a request for no cheese with the burger arriving lazily half scraped off. It’s an appalling badly managed restaurant with staff who can’t read basic instructions. Go round the corner to the one on Gemini as they can read straight forward requests.

Another incomplete / incorrect order. This McDonald’s is very clear consistent

No phone signal and WiFi doesn't connect so makes the App useless. Small seating area inside, feels very cramped due to long wait times on food.

Never been to a McDonald's that was so slow after placing an order at the machine took about 15-20 minutes in the queue to pick it up when complained to manager the answer was well it's not my fault we are short staffed as if that was my fault bad customer service will not return

It's a good place for having food with your family and friends

A bit quiet but served very quickly

Wentbthere because i couldn't be bothered cooking

Service is terrible. I can't even justify my 3x experiences on a review. Staff swearing, unsure on my order, then the wrong order, then I have to tell them what my order was after sat for 20mins at the last window. It's just absolutely diabolical. Avoid at all costs. This place is absolutely terrible. I will never visit this place again. It sums it up with over 100+ reviews and they're total rating is 2.8 stars 🙈🙈🙈

This is the new McDonald's in Warrington, next to the Omega Park. Next to the new Lidl, so you can do some groceries after a quick burger meal. It is still new and hence there might be a few hiccups here and there. Overall a pleasant place to eat.

Asked for a chicken rap w just mayo on it and it says on the sticker no lettuce or chilli sauce but when i opened it all of it was on it

Quite possibly the worst McDonald’s I’ve ever been too. I’ve been three times now and it gets worse each time. Staff don’t care and have massive attitudes, anytime you ask it’s like you’ve interrupted and inconvenienced their day. In terms of being served it takes far far far longer than any other fast food place on ive been! It’s abit like They’re confused by the fact you’ve ordered fries and burgers and you have to wait…this morning waited nearly 10 mins in the drive through parking because I ordered hash-browns with my meal…how inconvenient! If it was me I’d avoid it like the plague and go the McDonald’s just down the road in Gemini, foods nicer and you get it in a timely manner

The fries are terrible, and if you order classic coke, you get a cup of max coke.

They get my order wrong a lot...

Have people seriously got nothing better to do with their lives than create a false destination that doesn't exist, just to waste other people's time. To anyone that reads this, this McDonald's DOES NOT EXIST.

Probably the nicest quarter pounder with cheese I've had.

Food missing from order, took an eternity to get

If you want fast food don't come here. Maybe visit Gemini Mcdonalds. This is my third time visiting and each time it's been slow as...

Used the drive through, because they had the space the drive through has been designed to give more manoeuvring space . Watch out cause there is others using the car park ,ie supermarkets

Been several times and not once has my order been right. Missing items, missing sauces, food not as requested. Food not great either, burgers dry, chicken nuggets burned. It's a lot of money to pay and not get your full order.

Presentation diabolical. Burgers packed in the bags so everything slides out.

Sadly maccies concentrate on getting just eat orders out first,

Nachádza sa na dobrom mieste. Mohol byť viac priestranný, vnútri je málo miesta...

Got home and realised 2 items of the order was missing, tried calling but just goes straight to answer machine. Drove all the way back and I didn’t even get an apology just chucked the missing items at me. by the time I got home to have my meal it was cold. In future I’ll drive to the 1 near ikea as they seem to have manners.

🤔Has anyone else noticed the amount of African earth in the photo? 🤷‍♂️ meh! Must be imported. 😂 Nice one Innocent.

Missed out 2 items and got 2 other items wrong

Worse Mcdonalds ever. Very slow service. Refused breakfast even though there before 11. Charged twice for one take out. Items added on when not wanted. Manager says short staffed. That's OK then......