McDonald’s in Warrington - Phone Number, Reservations, Reviews

I used the drive through and bought 20 chicken nuggets. Always good and quick service.

Fast service, unfortunately chicken pieces were well over cooked and inedible and had to throw them away.

Get my order wrong 50% of the time. Being lactose intolerant I always order no cheese. Sometimes I get cheese. I've given up on this place.

Service the resident around great sankey and have break along the M62.

Worst big Mac I've ever eaten in my life. Horrible experience.

If you are paying in cash it takes agesss to get served so I got to the machines and when you pay click cancel and it will come up with some options and press pay at counter.You will still have to wait but at least you just give the little ticket .People at the counter might give you dirty looks but you have to get over that.took 45 minutes to get our food once since they forgot to bring it so got cold food

I only had cash so didn’t want to use the app. There was nobody serving. I stood there for two or three minutes waiting then spoke to somebody was cleaning tables to ask if there was somebody serving she didn’t say anything just walked into the kitchen.she Was there for a couple of minutes and then walked straight past me, it was a further three or four minutes before somebody came out and served me. I appreciate this isn’t fast food or anything but you expect more from McDonald’s really

I have noticed that there have been some instances where my orders have been incorrect or items have been missing. However, I must say that I have seen improvement in this area.😃

Ordered food and when I went home half the food I had ordered was missing and live to far to travel back to go get it and the phone number is just straight to voice mail

It's a Maccys. Same anywhere you go 👍🏻

Slow service. Dirty tables. Dirty floor.

Parking easy no issues here. Food and drinks hot, but had to wait so long for order to be served after ordering on the self serve board.

I went to this mcdonald’s around a week ago and as the food was nice i came across a member of staff at this restaurant, who i think goes my the name “Millie Bratherton”. She was incredibly rude, isn’t easy on the eye and easily noticed she’s worked at this fast food place for a numerous amount of months. Was fuming, had to wait ages on the quarter pounder, obvious why it took so long. Also i think it was very inappropriate in this particular restraunt as im assuming “Millie’s” Boyfriend who was also there who goes by the name “Tristan NASH” Were having it on in the drive through, thought was disgusting in the place of work, very unhygienic. Pretty sure i had sperm on my burger, ate it anyways. Lastly, Tristan Nash 100% was 100% an asylum seeker, pretty sure he got of the back of a wagon a few days ago. Awful restaurant never will dine again.

This McDonald’s was amazing until I saw the ugly ogre looking day release employee who I believe goes by the name Tristan Nash he has a sliver badge that I think said area mong he was so rude and his hygiene was unspeakable upon him giving me my order he give me a certain look as he drouled in my food and said watching wires abroad have a sweet day will not be going back

Every time I visit this place the Milk Shake machine is never working , and I mean 100% of the times I have been - at least 20. Also , they ha e messed orders up

Excellent staff and very professional and friendly they make your day perfect!

Awful. As always Unhealthy, cold, badly packed. Hit and miss with the hot chocolate which is why I go in.

We called in today for a quick lunch before picking up children, I wish we hadn't bothered, the food was atrocious my deluxe burger was nothing like the photo at all. My wife got a chicken salad, she opened it, there was no chicken in it so took it back, it was brought back to her with 2 nugget size pieces of dried chicken on it she might as well have not bothered the whole salad was disgusting, she had to go back again for milk for her tea that had not been put on her tray. Altogether a bad experience. We won't be going there ever again.

Literally every time I have ordered from this McDonald’s, something has either been wrong or missing from the order. I’ve even now resorted to driving past this one to go to Gemini as it’s much better. The final straw was when they gave me a latte without coffee in!!

Take the extra 5 mins and go Gemini instead. This is perhaps the worst McDonalds in the country. Half an hour for breakfast in an empty restaurant on 2 occasions now… this latest one the staff had no idea I’d even ordered until someone checked the screen and was like “oh”. Consistently bad.

Didn't receive my food, all calls after went to voicemail

Proper dead service and food don't no why I went 😑

Took 25 mins for my food. This McDonald's is always the same.

Hot food. A rarity in mc Donald's. Tables a bit sticky. Never got a mc sips cup, just a big standard one.

Improving since it opened. The food is getting better but the service still lacks that human interaction and feels robotic. It's clean inside which is a plus compared to other (fast food) restaurants in the area

really fresh food staff were amazing. shame it’s so loud and you can hear all the beeping

Very convenient location and staffs are friendly.

Just had the juiciest freshest tastiest double cheese burger from any maccys in warrington

Great customer service, super fast, very clean

It was a very cold night. Both inner and outer doors were set permanently open. This ment that you had to sit with your coat on whilst eating and the food went cold very quickly making it unpleasant to eat.

Not at all impressed with the service ordered through the drive through there was no pleasant customer interaction. On arriving home we found that they hadn't put all of our order in the bag could maybe have had a little understanding if they was run off their feet but it was extremely quiet so no excuse whatsoever 😠😠

Ordered through app, delivery app was great help. 2 hours late and still didn’t receive my order, tried to contact the restaurant and customer services, no response. Delivery app also tried to contact restaurant, no response. Disgusting service and communication, every time I have the same problems with them. Poor service on their part.

The drive through is always very slow

Fast food company but waiting for 20min my food. Just lady who's took order is good otherwise not coming back here anymore because looks like they making stake that long with all these employees.

Not open at the prescribed times, stayed waiting til 06:10, both me and someone else left instead of waiting. If you're not going to open for times stated on the door, change them.

Worst McDonalds in the country. Staff who either haven’t been trained right or don’t care. Twice nearly been overcharged because they don’t know how to ask “is this your order on the screen”. Ask for sauces, don’t get included. It’s like the staff are trying to serve you in as few a words as possible. Awful

This McDonalds are terrible. Every time I order large fries it comes in a large holder but half full. Most times I have to ask the staff to fill them up. I've just bought x3 kids meals, asked for extra ketchup and none of the meals have ketchup. If you use the drive thru always check your order before driving off. The McDonalds at Gemini is a lot better

I visited few times here. Seems normal except waiting for our simple order when there was 0 customers.

We called in for lunch yesterday. We were not at all impressed with the inefficient service it wasn't busy. The fries were cold and we asked for a Cappuccino without sprinkles and got it with sprinkles, we requested table service with number 191 and only received one meal, while my husband's meal was in a paper bag on the counter going cold, which he had to go searching for, the young lady who worked there was standing still on the floor, gazing into space and when he asked her where his meal was, she looked at the counter and replied "oh, I was wondering who's that was!"

Best maccies in warrington... serve you fast...food always spot on !!

Enjoyed the visit, was good food

Can't even put a burger together properly

Looks quite big from outside but surprisingly small and cramped inside. Seems more geared up for drive-thru and online ordering. A lot of self-service screens as you enter and people waiting for food so you immediately feel hemmed in. Too many high breakfast bar tables so not enough conventional seating for the less agile and nimble. Ordered via app for food to table but took 12 mins to come. I suspect if I didn't go chasing them after 10 mins I'd still be there waiting.

Wouldn't recommend, half the order was missing.

Took ages get food when it came it was cold

Got a good meal deal after filling in s Mcs survey ,sat in and enjoyed the meal .

Went here for food which was ok nothing to shout about. Staff need to serve people instead of walking away. A smile would not go a miss on a Sunday .

The server was rude when we went to collect food and forgot items on order, went back to correct order and order a new item, then got that order wrong too. I know the staff don’t care about their job, but getting the order right should be a basic task.

Worst McDs I've been too in a long time. Waited 20 minutes after ordering on the app. Food then arrived and was stone cold. Wouldn't return here.

Visited this restaurant twice since it opened a few months. On the first occasion service was slow but we put it down to new staff not being efficient however, we revisited this evening. I had ordered in the app in advance and we decided to eat inside. The tables were absolutely filthy with used food wrappers left all over them. We managed to clear a table ourselves and I entered the table number into the app. 20 minutes later the food hadn't arrived so I approached the desk and a guy apologised. 5 minutes later the food arrived. We had ordered a large oasis and medium oasis both arrived half full. Two of the burgers were also stone cold. I took them back to the desk, the girl apologised and said the ice machine was broken so that's why the drinks appeared half full, however I explained that the other soft drinks that weren't oasis were full. She apologised for the cold food and we waited a further 5 minutes for the replacements. During our visit we did not see any tables cleaned. It was filthy. I'll be avoiding this particular restaurant in future.

One star is generous! I’ve been to many McDonald’s in the past while travelling with work and this one is by far the worst one of all!! Every time I go here they always mess up my order even if it’s only two items! this morning ordered a double sausage and egg McMuffin got home and it was a bacon and egg!! How can they be getting it so wrong? My advice to anyone is to travel a bit further to Gemini and avoid this place!

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First time ordering a delivery. Just the drinks were delivered after quite a long wait. No contact number to speak to them. Absolute rubbish.

Been a handful of times since opening and almost every time they’ve messed up the order (wrong flavour milkshake, regular latte instead of galaxy caramel latte etc.) Always had to wait for 10+ mins Just go to McDonalds Gemini instead

I recently went to the mcdonalds and was served by grace and mathew. They both are absolutely fantastic people and their service is absolutely amazing. My food came fast and they were extremely friendly and caring. Would go back again

Had high hopes as first trip food order was correct which let’s be honest is rare, however just did a 40 quid drive through and got home to find one burger missing (filet o fish) and 1 wrong double quarter pounder, no dips with cheese bites and burgers in random boxes. Note to manager, try and get a grip before this is as unreliable as Gemini clowns.

A good new McDonald's. Quite small inside with limited seating and quite a chilled atmosphere. Usual standard and selection of food. Lots of outdoor seating for when the Warrington sun shines 🌞

Dont bother using this one. I keep giving them another chance but 3 times I've had something missed out of my order and food is only ever luke warm. Last time I was in a rush and only noticed the missing item once home. It's worth the few minutes drive to Gemini.

I’ve been here ten times since it’s opened and they’ve messed up the order each and every time. Wrong drinks, wrong instructions, wrong food, missing sauces, missing syrup. The latest being a request for no cheese with the burger arriving lazily half scraped off. It’s an appalling badly managed restaurant with staff who can’t read basic instructions. Go round the corner to the one on Gemini as they can read straight forward requests.

Another incomplete / incorrect order. This McDonald’s is very clear consistent

No phone signal and WiFi doesn't connect so makes the App useless. Small seating area inside, feels very cramped due to long wait times on food.

Never been to a McDonald's that was so slow after placing an order at the machine took about 15-20 minutes in the queue to pick it up when complained to manager the answer was well it's not my fault we are short staffed as if that was my fault bad customer service will not return

It's a good place for having food with your family and friends

A bit quiet but served very quickly

Wentbthere because i couldn't be bothered cooking

Service is terrible. I can't even justify my 3x experiences on a review. Staff swearing, unsure on my order, then the wrong order, then I have to tell them what my order was after sat for 20mins at the last window. It's just absolutely diabolical. Avoid at all costs. This place is absolutely terrible. I will never visit this place again. It sums it up with over 100+ reviews and they're total rating is 2.8 stars 🙈🙈🙈

This is the new McDonald's in Warrington, next to the Omega Park. Next to the new Lidl, so you can do some groceries after a quick burger meal. It is still new and hence there might be a few hiccups here and there. Overall a pleasant place to eat.

Asked for a chicken rap w just mayo on it and it says on the sticker no lettuce or chilli sauce but when i opened it all of it was on it

Quite possibly the worst McDonald’s I’ve ever been too. I’ve been three times now and it gets worse each time. Staff don’t care and have massive attitudes, anytime you ask it’s like you’ve interrupted and inconvenienced their day. In terms of being served it takes far far far longer than any other fast food place on ive been! It’s abit like They’re confused by the fact you’ve ordered fries and burgers and you have to wait…this morning waited nearly 10 mins in the drive through parking because I ordered hash-browns with my meal…how inconvenient! If it was me I’d avoid it like the plague and go the McDonald’s just down the road in Gemini, foods nicer and you get it in a timely manner

They get my order wrong a lot...

The fries are terrible, and if you order classic coke, you get a cup of max coke.

Have people seriously got nothing better to do with their lives than create a false destination that doesn't exist, just to waste other people's time. To anyone that reads this, this McDonald's DOES NOT EXIST.

Probably the nicest quarter pounder with cheese I've had.

Food missing from order, took an eternity to get

If you want fast food don't come here. Maybe visit Gemini Mcdonalds. This is my third time visiting and each time it's been slow as...

Used the drive through, because they had the space the drive through has been designed to give more manoeuvring space . Watch out cause there is others using the car park ,ie supermarkets

Been several times and not once has my order been right. Missing items, missing sauces, food not as requested. Food not great either, burgers dry, chicken nuggets burned. It's a lot of money to pay and not get your full order.

Presentation diabolical. Burgers packed in the bags so everything slides out.

Sadly maccies concentrate on getting just eat orders out first,

Nachádza sa na dobrom mieste. Mohol byť viac priestranný, vnútri je málo miesta...

Got home and realised 2 items of the order was missing, tried calling but just goes straight to answer machine. Drove all the way back and I didn’t even get an apology just chucked the missing items at me. by the time I got home to have my meal it was cold. In future I’ll drive to the 1 near ikea as they seem to have manners.

Missed out 2 items and got 2 other items wrong

🤔Has anyone else noticed the amount of African earth in the photo? 🤷‍♂️ meh! Must be imported. 😂 Nice one Innocent.

Worse Mcdonalds ever. Very slow service. Refused breakfast even though there before 11. Charged twice for one take out. Items added on when not wanted. Manager says short staffed. That's OK then......

Good clean place to eat, a very long wait time though not as efficient as the other McDonald's around.

Great place but have only used the drive thru on both occasions.

Long wait for food even though store not that busy. Food and drinks were cold.

Food takes far too long to be prepared and brought out at the drive thru. This is meant to be fast food but you’ll be waiting a while.

After a long drive, we stopped off here because it's close to home, and it was a little treat for the kids. We all had our order ready, picked up our food, and went home. I had ordered a mc spicy large meal. I got home to find they had forgotten to put the mc spicy in the bun so just had lettuce and mayo. Not quite the same really ! Couldn't be bothered to go back out again to complain . Not the 1st time we've had issues here.... shan't be going back I'm afraid.

Visited last Friday for first time..not impressed. The food was lukewarm. Order was wrong,drink not available and slow slow service. Fast food what a joke !!

Food isn't as food as other macdonalds food tastes uncooked and to soft

Been three times and they’ve got the order wrong each time. They are slow and forgetful. Asked me to wait for a drink and completely forgot! Poor and really not good enough.

Every visit to this restaurant so far has failed to impress. I usually order via the app and collect myself. Each time, food items have either been missing or the order has been literally luke warm. First visit was meh, I thought room for improvement as it was a newly opened establishment. The second time, half of a 1/4lb burger/patty was actually missing! Yes only half a burger on the bap! I complained online and got a voucher. Third visit I used that voucher towards an order and upon getting home some food was missing so had to make a second trip! Today’s order, no dips were put in the bag for chicken select meals, and no napkins or straws for the drinks… which I had to park up and go back in for. McFlurries we’re half melted with one cup overflowing and the other only half filled. By the time I got home, less Rahman a mile btw, the fries were cold. Poor standards and just no attention to detail. I think there needs to be a bit more customer focus from this restaurant, there’s a whole lot of staff working there, how about teaching them to achieve better food quality and consistency, and to actually check the orders are filled correctly before passing them to the customer! Other reviews have already mentioned this isn’t the fastest of food outlets, so I’m sure people waiting a few extra minutes wouldn’t mind so much if their food was actually what they ordered and of acceptable warmth and quality.

Drive through often shut, sat at the order point this morning with no service, I drove around no one to be seen, food never ready and have to park up. Worse McDonald's I have ever been. Made me late for work many times. Use the other one at gemini

Staff here are appalling , rude, too busy chatting with each other to do their job .. it’s embarrassing for the McDonald’s chain , better travelling a bit further to another one

Food is worse than usual if that can be possible. My advice is to go to Burger King.

Double quarter pounder poor as it's been dry and unfresh .lack of inside veg. Fries underfried. Crispy chicken garlic mayo out of stock.midfle of the day.

Staff seemed okay. Place was clean and tidy. But it's a McDonald's. What you expecting?

Got home after driving thru- 5 select chicken box but only 3 and missing the large fries!

Ordered through the app, missed out the childrens meal, no contact numbers available and the automated app asks for a copy of the reciept but wont let you attach. Then the UK customer service number only operates Mon fri 9-5. This is on a Sunday afternoon. Shambles.