McDonald's in Glasgow City

No longer the champion of fast food, you now have to wait for orders, behind all the collection and delivery orders, to then recive a cold meal, with missing item's, unfortunately, it seems to be that the customer that is priority, isn't the one standing inside the premises.

Within the foreseeable, always.

Complete tombola if your order is correct or not. Frequently wrong meals or customisation and ridiculous queue

Waited a while for food then it was cold chips were stone cold so took them back they replaced them but wanted them with our burgers burgers weren't very hot either but didn't want to go back with them aswell so just ate them that was four adult means so very poor won't eat in here again as iv since learned it's always like that x

It was exactly what I ordered and the delivery driver followed my instructions

the food is cold. it's un-eatable

Delivered by bike 2miles. Freezing cold food even though it was a hot day. Terrible.

Food was not served properly. Big Mac was requested without onion or pickle and Big Mac sauce with ketchup alternately and they sent plain dry burger with no cheese, lettuce or ketchup

Could food and not happy it is 2nd time this has happened to me

order not delivered .tried contacting macdonalds no use .

DO NOT ORDER FROM HERE. Ordered a adults nugget happy meal (chips & Apple juice) and a kids cheese burger meal (Apple bag & fruit shoot) but instead we got a Big Mac happy meal (chips & sprite) kids cheese burger meal (chips & Coke) no meals had toys either

The presentation was very poor. Thrown together.

good delivery time and good food

Ordered two Macplants. One was meant to have two patties but it only had one. Both came without tomatoes. The Macplants used to be tasty but this was a dry, tasteless burger and I wasn't given what I paid for.

mcdonalds only 5 mins away food was cold not happy

no chips in happy meal no sauce only one ham burger no straws abdoloute joke

The food was frozen the bag off food was not sealed down properly so most went in the bin!!

Try over 2 hours late, shocking service , kids went to bed with no dinner 😞

Promised 6 free nuggets chips are rotten aswell !!

Great effort for the weather really committed to his job

The fries were horrible! We couldn’t eat them! The burgers were barely warm ! So sad, especially when you charge for service, the bag and the delivery! 🤨

everything there and food all hot

Allergy contamination , certain items wrong and milkshake was practically milk.

The food was atrocious and freezing cold I shouldn’t have to reheat food

aw so sad my ice latte spilled everywhere. my wee special treat for myself ruined

Food is absolutely freezing cold and I have a screen shot off the driver at the restaurant at 01:13am and didn’t arrive till 01:51, absolutely joke lol!

Terrible quality burgers like they’d been lying a good while in the restaurant i.e. not fresh at all. Worst McDonalds we’ve ever had! Garlic mayo dip was missing. Not happy at all and would seek a full refund to be honest because If we’d been in the restaurant and had been served that terrible quality food we would have complained and asked for fresh replacements.

Absolutely shocking. Whole order was wrong and they cannot offer a refund because every restaurant has its “own taste smell and portion size”. Food was freezing but this was expected. What wasn’t expected is to have mayo on the mcchicken sandwich when we specifically asked not to have it and it’s an allergy. We asked to remove ketchup, guess what it wasn’t removed. We asked for no salt on fries, guess what there was salt on fries. The chicken nuggets were undercooked. It was simply shocking

Originally meant to be delivered at 8.20. So poor

2 hour wait for food when it did come it was absolutely freezing obviously sitting in the shop the whole time , shocking service food stinking just like your reviews 👎

took two hours & half the food was wrong plus stuff was late. food was freezing cold when it came as well. waste of money.

missing items & freezing cold food

the last 2 times I've ordered they have forgot to give me any chips. I can clearly see on the receipt attached to the bag so I'm not sure how they keep missing it.

Food was ok just the chips where cold

2 HOURS. I waited 2 hours for a small mcdonalds. This is a joke.

I ordered 2 double chilli cheese burgers & they were missing from my other

this food was frozen and the chicken burger wasnt even cooked propeely ive been in the bathroon since i ate it wont be ordering from darnley mcdonald again

It's McDonald's, what is there to say...?

No cheese on my burgers chips were cold no ice in my drink

Marked as on time because estimated delivery time kept increasing because he was mobile so technically it wasnt late. Food left(out for delivery) but courier made two other deliveries before mine to addresses nowhere close to here. So he had 3 orders to deliver at the same time and we were number 3(his words). Food was freezing and had to be microwaved. Is this new policy? If this is the case, unless you are first or maybe second then your food is going to be cold. Dissapointing service.

It was freezing cold when delivered and had to be reheated. The driver said there was no house number on the order and was quite frustrated. There was no message or follow on phone call to find the address.

Food was all freezing. Chips soggy and unreadable. Burgers cold and look like they have been thrown together. Supposed to get 6 free chicken nuggets - never got them. McDonald’s is getting worse. Poor quality all round. Disappointed and disgusted.

absolutely terrible. ordered food just before 6pm and didn't arrive until 8pm. disgrace. very unhappy.

Typical delivered to the wrong place meant to have a code system in order, I had a code but they still delievered to the wrong address terrible.

Food was actually hot for a change and delivery guy was pleasant too

Driver was nice and polite. actually spoke to me. most drivers come to the door while speaking to someone on their phone.

My cheeseburger has sauce and pickles on it with I didn’t ask for

Food was fine but juice was spilt everywhere, driver said he was handed it that way

Food I received was wrong no mozzarella dippers and also the burger I asked for plain had all toppings. Very dissapointed.

Food is always cold it’s a disgrace

Missing item and food was lukewarm

I was waiting two hours for my food

There was double cheese burger and chicken burger missing

Food was cold and the drink had nothing left in the cup

Items were missing from my order

burgers were squashed and misshapen

very poor all he food is cold, missing sauces and missing items

my chips are stone cold been lying about for ages and so are my chips

Please employ people who know how to read and take orders properly thank you most people would appreciate that

Food was absolutely disgusting. Quality and standard pathetic. No customer service skills. If I could have awarded zero stars I would have done.

Cold soggy chips approx 1/2 a portion , the fillet-o-fish was as if it prepared the day before and finally when I addressed the issue with staff they were looking at each other like nursery children, wooft what a great experience I'll definitely go back....a must try. Possibly the worst in Glasgow.

ordered a strawberry milkshake n got a diet sprit my only complaint ever thing eals top notch

I am really disappointed with my recent order. The food arrived cold, which made it unpleasant to eat, and on top of that, several items were missing. I had been looking forward to enjoying my meal, but instead, I ended up frustrated and dissatisfied. It’s incredibly upsetting when you pay for something and don’t receive what you ordered, especially when the quality and completeness are compromised. This experience has left me feeling really let down.

Waiting >35 minutes for a cheese burger is not normal. A few cold unsalted chips. No fork for (the very stingy) salad. The coke was okay…

rlly good ordered a small ice cream and it was melted by the time it got here but beside that 10/10

Food was OK and Who was the driver now, it's the best❤️ thanks

Yes, usual Mcdonalds fast and efficient .

never got my two chocolate milkshakes

it never arrived!! how is that it was delivered if the delivery driver never came and impossible he got a code?!?! this is ridiculous

cold food and burgers where squashed

The drinks were spilled all over the bag and now there is nothing in two out of three of them

After the time changing 3 times, getting later every time, I received the order incomplete as usual. I noted on the order that I wanted dips and everything included this time as last order had items missing. Guess what, got my dips but didn’t get the box of nuggets?! Sooooooo annoying! Then when you call to complain, they don’t answer the phone. 1 star given as couldn’t give none. Get a grip of your staff McDs, packing 2 meals into a bag isn’t that hard!

Food was very cold and tasteless , order missing and it arrived very late , it was late over an hour , such a bad experience

left food out the order and it was freezing when delivered joke!

Gave me cold chips 8 nuggets instead of nine took forever and had half empty chips no straws and no chilli sauce and I would like a refund thank you very much

Quick, warm, and tasty. Not the healthiest or cheapest, but good.

10/10. Forgot the stormzy stickers tho 🥲

i did not receive my mozzarella dipper share box and they are not answering the phone!

two of my nuggets were bitten into

probs the nicest it's been in a while...it's a hit or miss here ...I only time bak cus the other 2 are worse ....ie..Pollokshaws is worst ...2nd here..1..thornliebank .it's a delivery it's not gonna be piping hot..it's better to sit in..by far ...

Did not come to me saying it has been delivered but i have not received or spoke to delivery diver to confirm order number

Don't know what world they were living in sending me a happy meal box with only 4 chicken nuggets in it, a wrap with only lettuce and bacon, and absolutely no fries or drinks ?? is it just a Russian roulette for food in there

Hi I get order every week tried to phone McDonald’s but you never get an answer the food was stone cold all went in bin because you can’t reheat it the ice cream was all running out the bag it was that melted I was over £40 McDonald Darnley number 2426 a should have known it was sitting to be picked up from McDonald’s for about 45 minutes I want my money back or takeing it further I never complain but that was absolutely vile I received get back to me asap one very unhappy customer

No hash browns and only one patty on each burger

This must be at least the 5th order I have had with items missing. I really should learn not to order from this one!!! Mcdonlads app is rubbish as you can't highlight missing items to them!!!

Ranch stack burger not cooked properly, pink inside, would like refund for this

My order didn't even arrive I want my delivery fee refunded to

food is good and on time but forgot 4 drinks and sauces

Food was actually freezing cold

they ran out of the purple shake challenge thingy so gave us 2 large chocolate shakes instead…

All food ruined as drinks spilled

order receipt collected at 5.33 and delivered at 6.15. food frozen. complete waste of money

food was so cold and took to long

courier couldn’t be nicer he deserves a raise!!

They gave me sparkling water instead of sprite

Only got drink when ordered a full meal with food

Delivery driver was really nice

friendly and nice delivery driver

It said it was delivered. But no delivery appeared so I'm £31 out of pocket

freezing reheated chips n wrap was a riot what a joke