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3.9

Based on 8.982 opinions finded in 3 websites

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Nº 398 in 673 in Reading

CUSTOMERS TALK ABOUT DISHES WITH..mimosachicken

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They unable to cope when busy. this is not the first time I have experienced this. 30 minutes and counting to get served from the drive through

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William Cocks . 2024-10-19

MORE AT Google

Dirty floor and tables food was like warm. Not great at all they need to get this sorted quickly!

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Nigel Hawkins . 2024-10-19

MORE AT Google

Ordered on the app where chicken nuggets were offered at £1.39 but then weren't available to order nor was the Chicken nugget meal so had to pay full price for each meal item! Why are you advertising something on the app people can't buy?

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Jane francis . 2024-10-14

MORE AT Google

What happened to the buns?? So small now, quarter pounder looks ridiculous in them

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Al R . 2024-10-11

MORE AT Google

Unorganised, crowded, missing items after the order and generally bad service!

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Amir reza Razavi . 2024-10-08

MORE AT Google

Hi, I have ordered off your app and I did not receive my drinks

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Mary . 2024-10-06

MORE AT Just Eat

disrespect from the employee who offered me the order. Many shortages in the order.

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Claudia Moruz . 2024-10-04

MORE AT Google

Order never turned up! Delivery time kept extending

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Georgie . 2024-10-02

MORE AT Just Eat

Food was cold :/ I think drivers take multiple orders at once so by the time you get your food it’s been sitting in their vehicle for 30 mins

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Paige . 2024-09-28

MORE AT Just Eat

It's actually quite a nice branch, but at peak times, you have to be prepared to wait for a very long time, and place does get packed, dirty and poorly kept when it's busy. Seems understaffed.

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Yeen Chan . 2024-09-27

MORE AT Google

There’s no point to go in and buy something, Deliveroo orders go first after the drive in …. Never go inside

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Peter Belička . 2024-09-26

MORE AT Google

Nice food, a bit busy on weekends.

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Jiahang Yu . 2024-09-23

MORE AT Google

Did not deliver Flatbread, three hash browns rather than two.

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Mark . 2024-09-22

MORE AT Just Eat

Left in reception on the table and driver left

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M . 2024-09-21

MORE AT Just Eat

Park only in front of McDonalds. On the other side they fine you after 2.5 hours.

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Cosmina Andrei . 2024-09-15

MORE AT Google

Drive through when visiting town, by far the best about this place. When leaving town often pull in here.

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slurp tea . 2024-09-12

MORE AT Google

Ordered a breakfast meal on Uber eats, waited for over an hour (until breakfast menu no longer was being served), then had my order cancelled for me. 5 Uber drivers went to collect, then left because of my order that just never came.

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Andi McRae . 2024-09-07

MORE AT Google

Food gave me and hubby upset stomach wont be eating McDonald's again but there milkshake are to die for

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Elaine Bicknell . 2024-09-05

MORE AT Google

Half our order was missing. It was my son’s 8th birthday. With family visiting. Our first ever time using Just Eat. I tried to call the driver, the store, and Just Eat to get the rest of our food. Awful service. It ruined our meal completely.

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Harriet . 2024-09-04

MORE AT Just Eat

Took bare long cuzzeh, it said 1245 initially

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Anirudh . 2024-09-04

MORE AT Just Eat

the food was stone cold , looking at the map the guy took was a long way around , instead of looking at the map on site to tell where each number is he must have just rode around looking at all the numbers . had to throw the food in to the bin. waste

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Alistair . 2024-09-04

MORE AT Just Eat

Went through drive thru', ordered and paid but then had to wait in carpark. I got a bag with my order and drove home where I found they hadn't included my drink. Tried phoning the number on the reciept but no answer, then it cuts you off quickly. If driving thru' check your order before you drive off! Hopefully they will answer my e-mail and refund me ASAP. UPDATE: DESPITE TRYING TO CALL AND E MAILING STILL NO RESPONCE AFTER 4 DAYS!

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Si P . 2024-09-03

MORE AT Google

Great service, accurate orders, food is mostly good, sometImes have the odd dry food, burgers can me made wonky, someone in the kitchen doesn't give a sh*t about quality or presentation, worth a visit

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Reo Link . 2024-09-01

MORE AT Google

Didn’t add cream or toffee sauce to my toffee latte. Didn’t stir my McFlurry. The lobby staff were helpful and accommodating. Atmosphere was screaming children and a busy chain, usual McDonalds vibe.

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Hadley Smith . 2024-08-31

MORE AT Google

Half of our order was missing and what was there was cold

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Nikki . 2024-08-31

MORE AT Just Eat

Waited 25 mins for my order, when it wasn't busy, and then they got it wrong. Worst McD I've been to.

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Jason . 2024-08-31

MORE AT Google

I am the regular customer and I take the opportunity to thank this Wonderful person mimosa who's very much beyond and above for her outstanding service. She is so welcoming and sees that every single customer leaves the store happily and satisfied. Thank you mimosa very much appreciated

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Chris Buckner . 2024-08-30

MORE AT Google

once again we had items missing. I don't know why I keep giving them chances to get it right

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Rebecca . 2024-08-27

MORE AT Just Eat

you forgot the chips in happy meal and it's cold all the food

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Lynette . 2024-08-23

MORE AT Just Eat

Food was absolutely vile, everything dry and stale and the burger looked like it had been chucked around the room and then packaged and punched before putting the food into the bag.

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Danielle . 2024-08-21

MORE AT Just Eat

Missing items , mc crispy burgers two people left very hungry

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Mandy . 2024-08-20

MORE AT Just Eat

Hideously slow service inside and on drive through

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Russell M . 2024-08-19

MORE AT Google

A great location by the A34 n a perfect size 👌

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George Downs . 2024-08-18

MORE AT Google

Honestly,I’m shocked! The workers are as friendly as can be,way better then the lower earley mcdonald’s.Very friendly and nice atmosphere

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KitchenPotato . 2024-08-17

MORE AT Google

I didn’t get any sauces as well wth

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Sean . 2024-08-14

MORE AT Just Eat

Didn't notice receive all off our order tried ringing no reply from them I'll be going down there I'm disabled chips cold not cooked drink not fizzy cold big Mac and no double big Mac meal so they owe me money and I will get it back

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Tracey Payne . 2024-08-11

MORE AT Google

took 30 minutes for my order because someone stole it. on the brighter side it was remade in around 5 minutes

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caitlin . 2024-08-10

MORE AT Google

wrong order. did not deliver right order

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Pauline . 2024-08-06

MORE AT Just Eat

We were very much thankful for the best service given to us by beautiful eyes female named mimosa my mom had ill Ness of shivering of the hands and the coffee dropped but mimosa took all the trouble of cleaning and bought another coffee for us really appreciated .she deserves 100/100.thank you so much lovely lady.

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Roy Norris . 2024-08-06

MORE AT Google

Asked to park up in the car park for 15 minutes when there’s no queue - every car after me is also parking up no matter the size of their order. I literally just ordered a mayo chicken 😭

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Luke R . 2024-08-06

MORE AT Google

I am infuriated with my local shop it doesn’t matter what you ask for they tell you to park up and wait 15 minutes . It’s such a joke they should not call it fast food there’s nothing fast about it.

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Stuart Sted . 2024-08-04

MORE AT Google

Go through the drive-thru in the middle of Summer, order a quarter-pounder meal and a mcflurry. Staff give you the mcflurry and then make you wait in the carpark for 10 minutes for the meal. By the time you've actually got your meal your mcflurry has already melted! Such a stupid idea.

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Daryl G . 2024-08-03

MORE AT Google

second day i have ordered from this McDonalds and both times they forgot to put the dips in that are part of the order

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Lorna . 2024-08-02

MORE AT Just Eat

completely wrong order sent and cant contact anyone to get it

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Theresa . 2024-08-01

MORE AT Just Eat

Apart from missing the hash browns it was nice

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Martin . 2024-07-27

MORE AT Just Eat

The Food Was Amazing. Didn’t Come Cold And Tasted Mesmerising. But About 15 Minutes later, My Stomach Churned And Hurt Quite A Bit. But, I Don’t Think that’s The Restaurants Fault, Might Just Be Me. But Overall, The Food Was Terrific And The Courier Was Just On Time. Thank You Just Eat, For Your Amazing Food And Couriers 😋

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Haydar . 2024-07-25

MORE AT Just Eat

Louisa is very friendly and was very helpful with table service. Hard working and kind. Asmahan on breakfast is very friendly too.

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Aedan Tampling . 2024-07-23

MORE AT Google

says what it does on the Bag , Fast Food that you can eat and has it's unique McDonald's flavour and smiling staff 😂😂 That was months ago July 2024 Uber eats and deliveroo have ruined the customer experience in a McDonald's, friendliness has gone out the window , it's all about the 5 min deadline ( turnaround ) of getting me Uber or delivery out the door , customer has been sacrificed Fast Food not anymore Fast is now online and customer service is a Premium , very poor I'm afraid Personally Stressed out staff and to forget That I am a physical customer , who pays there wages

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Anthony Cross . 2024-07-22

MORE AT Google

The delivery driver dropped the drink ins inside my door!

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Ebonnie . 2024-07-15

MORE AT Just Eat

I was very much impressed and was happy to receive excellent service from mimosa outstanding person always with welcoming smile and very helpful lady sees that every single customer leaves the store happily

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Agg . 2024-07-09

MORE AT Google

Decent McDonald's. We had the new hacktric hamburger and it was really good.

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Enrique Rodriguez Martin . 2024-07-08

MORE AT Google

Always something wrong with it. Always cold always missing or wrong items.

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Eamonn . 2024-07-04

MORE AT Just Eat

When I was waiting for my order I saw the staff in the kitchen preparing the food without gloves. Non of them used gloves and just spinning around and touching everything . I asked the lady who give me my order why her colleagues don’t use gloves when preparing the food and the answer was : oh we don’t need them . But you definitely need them specially when preparing food for so many people and kids . 🙂

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Lora Hristova . 2024-07-01

MORE AT Google

left outside the apartment building. went cold and could have been stolen

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Peter . 2024-07-01

MORE AT Just Eat

Driver deliverer to the wrong house and was not very pleasant

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Gemma . 2024-07-01

MORE AT Just Eat

Snail pace service today. Upto 15 minutes wait.

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Geoffrey Ferguson . 2024-06-30

MORE AT Google

food cold, late because they kept changing time

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Lorna . 2024-06-26

MORE AT Just Eat

Drink spilled all in the bag, and I don't appreciate having my door hammered down.

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Danielle . 2024-06-24

MORE AT Just Eat

All good . Food could been presented better

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Zoe Norris . 2024-06-24

MORE AT Google

Those breakfasts are getting expensive. Pancakes are getting more bland and not even that warm now.

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B . 2024-06-23

MORE AT Google

I ordered a chesse bite with the order and it didn't come, not the first time they miss my item

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Mark . 2024-06-22

MORE AT Just Eat

Very good. The delivery driver was very pleasant. Kind and considerate. So ten out 10 👍🏻. Big Thank you.

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simon . 2024-06-22

MORE AT Just Eat

Best McDonald's in Reading, close to town too.

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John Durling-Lennon . 2024-06-22

MORE AT Google

Food arrived stone cold and NO FRIES! Really disappointed.

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Leanne . 2024-06-20

MORE AT Just Eat

Went to MC Donald's today , brought 2 Strawberry milkshake it was lovely Very tasty loved the taste of the strawberry milkshake would Recommend to everyone Would like to know what they added in the strawberry milkshake very tasty love it I'll give them 10 out of 10 Well-done keep it up what a lovely n tasty strawberry milkshake had today enjoyed it.

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Tibby Kauser . 2024-06-18

MORE AT Google

Took the drive thru,my bun for my egg McMuffin a bit too crispy

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Tel Bane . 2024-06-16

MORE AT Google

Staff member was feeding birds in the car park. So much so that birds were sweeping all around the area and pooing all over the place. This is incredibly unhygienic and puts young children at risk.

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alex strutt . 2024-06-15

MORE AT Google

Driver went off route and now food is cold.

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Eamonn . 2024-06-15

MORE AT Just Eat

My Punjabi bro was very polite , delivered the food in a good condition regardless of bad weather. Thankyou :)

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Jennifer . 2024-06-15

MORE AT Just Eat

Such nice customer service, We got a free ice cream from a very nice lady!

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Shahida 6b Ashraf . 2024-06-10

MORE AT Google

Go every morning for a coffee staff are super friendly especially mimosa super friendly xx

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paul Duxbury . 2024-06-07

MORE AT Google

Lively eclectic mcd's Well patronised👍

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Terry Arnold . 2024-06-07

MORE AT Google

Absolutely fed up with the amateur staff at the drive-thru! They can't even get my order right and when I call to complain, they never answer the damn phone! So frustrating! 52 calls!!!

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Ayse Cakcak . 2024-06-06

MORE AT Google

They can't even get my order right! And when I try to call and complain, they never pick up the damn phone! Useless staff and their useless English language! Ugh!!!! 50 calls and no MF answers

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Sareen Khan . 2024-06-06

MORE AT Google

Good food, ridiculous wait time. Rude staff

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Kelly Reed . 2024-06-02

MORE AT Google

my order neve came, the driver said that he had arrived at the address provided, but that wasn't the address I place for the order to be delivered

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Javier . 2024-06-02

MORE AT Just Eat

The food wS stuck preparing for 1hr and 30mins,then I attempted to call the restaurant twice and they never answered. Then my order magically jumped to delivered (it never left nor arrived with me) . I feel sorry for the courier who wasted his time waiting for my food.

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Rebecca . 2024-05-31

MORE AT Just Eat

Wrong order delivered again. Driver went to pick up the right order and never returned. Had a big tip waiting for him too. Not good enough.

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Eamonn . 2024-05-26

MORE AT Just Eat

They forget my milkshake please

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Ryan . 2024-05-24

MORE AT Just Eat

Was OK for a quick snack as cheaper than cafe at tesco extra

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Huw David Wright . 2024-05-24

MORE AT Google

Got asked to wait in the carpark after ordering. Food took absolutely ages to arrive. I saw a server carrying a bag of food around the carpark and got out of the car and approached them. They got visibly annoyed, and snapped at me to say my food would be brought out soon. Another 5 minutes go by, and the same server, with the same bag of food, sheepishly approaches my car, and says it was actually my food. They were looking for a silver car not a blue car. Which is what was hand written on the receipt. What a ridiculous system. Needless to say, our food was cold. Should have complained at the time, but was in a hurry. Really poor experience

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Marc Allen . 2024-05-17

MORE AT Google

McDonald's provides a standard fast food experience with its familiar menu and convenient locations in Reading . it's a reliable option for a fast bite, but nothing exceptional.

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pradeesh bv . 2024-05-15

MORE AT Google

I didn’t receive my food this wasn’t delivered to me

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Portia . 2024-05-10

MORE AT Just Eat

The slowest mcdonalds in the world.

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Jonathan Pipe . 2024-05-06

MORE AT Google

Appalling, items missing from my order and never received a refund. Will never use their services again.

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Waheed . 2024-05-05

MORE AT Just Eat

It was very bad the order i ordered was completely wrong. The receipt on the bag was completely different to what I ordered. It’s ridiculous last time I ordered the order never come and I had to go to the restaurant and explain.. they never pick up the phone over 15 times I called.

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Penny . 2024-05-04

MORE AT Just Eat

Food always cold drinks never filled to the top

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steve pickett . 2024-05-03

MORE AT Google

Ordered large small chips come

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kieran . 2024-05-03

MORE AT Just Eat

loud pact kinda cramped spot when waiting for food

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Go Gina . 2024-04-28

MORE AT Google

I was charged for an order which never came

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Chiemeziem . 2024-04-26

MORE AT Just Eat

forgot all the sauces and food was cold 👎

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raniece . 2024-04-21

MORE AT Just Eat

my order hasn't been received and it says it has

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Angela . 2024-04-20

MORE AT Just Eat

Wrong order delivered, I ordered large fries and cola but it came medium size

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Rehab . 2024-04-18

MORE AT Just Eat

Always good customer service here. highly recommend for everyone

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Laszlo Kiss . 2024-04-11

MORE AT Google

It's a MCDONALD'S. What new do you expect? It's the same

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Deb C (Deb) . 2024-04-06

MORE AT Google

Not very fast, even I ordered at the self-service, wasn't that busy either

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Derek Baker . 2024-04-04

MORE AT Google

We arrived at this McDonald's at 9:44 and placed our order via the app a few minutes later. 20 minutes later we checked the status and it said that it had been delivered. We went up to the counter and 5 minutes later the server served us and realised he had our ticket in his hand. 5 minutes later we received our food. Which was cold. We sent it back and had to wait another 10 minutes for our food to be delivered.  This batch was missing a portion of chips and the food was warm. It wasn't just us, delivery people were complaining at the wait time as was other customers. We will not be coming to this restaurant again.

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Luvli . 2024-04-04

MORE AT Google

Disappointing Experience: Cold Food and Missing Items I recently ordered McDonald's and unfortunately, it was a disappointing experience. Not only was the food cold when it arrived, but also several items were missing from my order. It's disheartening to receive such subpar service, especially from a chain like McDonald's known for its efficiency. I hope they can improve their quality control and customer service in the future.

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Corey Mason . 2024-04-02

MORE AT Google

Always something missing tovthe point where i am now fed up of using just eat...because when i feedback i never get refund ...straws fries and sides always one missing and i order regular aswell...fair to say i will be taking my money elsewhere

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Samehra . 2024-04-01

MORE AT Just Eat

There are great people in here tonight. Lots of reading people. All enjoying McDonald’s. They are being really looked after. So please definitely come to this McDonald’s. P.s. There are some Americans here too. Showing reading is a welcome to all nationalities. The Americans have left now. Hopefully they will have a good time in reading. P.p.s there are still really cool reading people in here enjoying McDonald’s. P.p.p.s it seemed to get very quiet in here but now more nice people have arrived. Which is good. There is a nice man at the counter. Maya is cleaning. P.p.p.p.s there are still lots of cool people here. This McDonald’s is such a welcoming placeu. Plus they have nice chairs. P.p.p.p.p.s there are still lots of cool people here. Mayo is getting a lift home with her husband which is good and hopefully the other staff will get home safely too. The Deliveroo man came I think this McDonald’s is good for takeaway. The drive through is also good and it is open. P.p.p.p.p.p.p.s there are two nice gentleman speaking Urdu Hindi it sounds very nice. P.p.p.p.p.p.p.p.s now the uber eats man has arrived. I think sometimes the drivers swap bags as I’ve seen that before so I’m not one hundred per cent sure he is from uber eats. But he probably is. I checked and the Deliveroo man has three accounts. The just eat man works for just eats. P.multiple.s I have so much in my head tonight McDonald’s are thank god you are here. You are so caring and giving and make a lovely grilled chicken salad. I can’t stop thinking about all the women and men who suffer and how people who help them deal with it. They do so much. I am so insignificant and I am nothing. These people who help others in their work from McDonald’s to the police to everybody are incredible., I am so humbled by them like David the paster said. Mohmood was so calm and helpful. Thank god he was there inshala I think you say. You think about the past but you can’t do anything about it that’s what I try and tell myself but it’s so messed up. People are hurting so bad. What can we all do to help each other from not being so messed up. Mayo is a manager in McDonald’s and she helps people not to be messed up. Going to close thanks McDonald’s we love you. Still thinking a lot. GWR have helped a nice lady with a taxi. If they can help they try to and they’re amazing. Cant stop thinking about all the people who help each other. In this world if we all help each other we can get through. All the nhs all the companies everybody. Deloitte helps everybody. 5m futures changes lives. We just all have to help each other. You can see the great McDonald’s from the pictures. The young McDonald’s staff are the future of the company and the future of this great nation. They work so hard in the kitchen.

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Crissy D . 2024-03-31

MORE AT Google

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