McDonald's in North Lanarkshire

Ordered a fish fillet burger was rock hard and fish was dried up and yellow ...,went in and spoke to the assistant who told me they always cook it fresh ....no way was that fresh cos it didn't taste like fish or look like fish ! Quality of food at this establishment and service is nil won't be going back !

Asked for a large plain McFlurry and you’re lucky if it reached half way up the carton that it was in. Other McDonalds can nearly fill up the carton with ice cream so why can’t this one do the same???? Been once before and same thing happened but was willing to give it a second try so there won’t be a 3rd try that’s for sure! Not worth the money they charge for it. Well done other outlets but sorry Flemington Ind Est one you need to stop being miserable with your ice cream and give folks what they’re paying for!!!

Ordered quickly - no traffic queue on way in, then sat waiting in parking area for 20 minutes. Food Luke warm and burger looked like someone had sat on it. Realised when we picked my daughter up that we had wrong order. Pumping techno music blaring from inside as you drive by. Manager must have had a night off

Sounded like a rave inside as we drove by takeout window. No queue yet we were advised to wait in parking area where there were no spaces for first 5 minutes. Then finally 20 minutes later food came out in a soggy bag, it was lukewarm and we realised 10 minutes later when we picked my daughter up that it was wrong. Completely wrong. I normally enjoy an occasional McDonald’s but the burger was tasteless. Won’t be back.

Absolutely horrendous service didn't get food

The wait time for sit in orders, or most orders particularly after 9pm is awful. 15mins wait for meal for one. Really poor.

No customer service, not helpfull and cannot count

I placed an order on drive thru, they couldn't find my order and asked me to regoin the very big queue. very poor, my first visit there and I'll never go back. I went to burger king and was in and out in 2 minutes. McDonald's wishaw you are a disgrace.

food was a bit slower to get here, and cold. The soda didn't have a lid on it and was sloshed around the bag. I ordered a more expensive order than I actually received. Absolutely poor quality here.

Food was frozen when it arrived

I watched them circle around my address a few times before eventually delivering my food. By the time I got it everything was stone cold freezing.

Order not been delivered and says it has

Order marked as delivered but courier never showed up.

Everything was stone cold. very disappointed

the delivery lady was cheerful and very pleasant, service with a smile

ordered a philly cheese stack and a apple pie and all I got was chips cola and a apple pie NO PHILLY CHEESE

did not get my toy for the big meal

Fast, friendly delivery. Enjoyed my treat of McDonalds.

Everytime ww order from here theres always something missing

No extra bacon when paid for extra bacon

Missing items, the bairns are raging

I Have ordered a McDonald's on multiple occasions now and every time there is something different this time I have spent more money again over £50 and got three porshons of chips it's not happing evrytime I spend a vast amount of money this happens and I never get a refund it's shocking

stuff missing as per usual this constantly happens

food was cold and didnt get money back

Very poor delivery. The time originally said 20 minutes and then kept going up until it was an hour since the order.

Food was stone cold and inedible, order was sitting for ages awaiting it to be assigned to a driver so do McDonald’s make the order and it sits all that time waiting, definitely seems that way on this occasion, full order went in the bin!

No apple pie, paid for it never got it but

There was no burger in the cheese burger and no strawberry sauce in the milkshake

no sauce when I asked for it childs full meal ruined as shes autistic and cant eat anything withiut tomato sauce , also asked for a toy in happy meal didn't recieve that either and no straw for a milkshake not happy didn't receive what I paid for

Received somebody else’s order, joke

Food was freezing, no straws with drink my little boy never even ate it was that bas

ordered 2 cheese burgers they never came with my order

Was missing a full meal, no straws either ridiculous!

Pathetic not received our delivery and it says its been delivered , been waiting nearly 2 hours

no mcflurry s or milk shake again terrible place

Delivery driver had it spot on 👌

Never had a wiser McDonald’s delivery The food was cold. Like really cold. There was no cheese on the cheese burgers. My mayo chickens had to be put back together and no straws

Food was cold, however quick delivery

all the food was completely cold

Full meal was freezing cold! A refund of £2.50 when I can’t eat anything in the meal! Shocking customer service

my food came frozen cold, the delivery drive was impatient for me to answer the door and my food bag was opened at the seal upon arrival.

Pretty sure they see my name and deliberately leave out the sauces that you want(which they ask you!) plus leave out straws. Genuinely it’s usually 1 or the other. Tonight it was both. Eating 20 nuggets and rather dry, cold chips with no sauce = nae good! Main meal was fine.

No quarter pounder in my order when I asked for this

Missed box cheese bits and Big Mac

food was cold and no straw for drink

The courier was at the restaurant and my food was “getting prepared” for over half and hour at 1:AM it still managed to come completely freezing the chips were crunchy and cold, burger freezing therefore dry only decent thing was the chocolate brownie, use Hamilton McDonald’s not much better but still better than Wishaw!

Clearly not enough staff. Just Eat/Deliveroo orders taking priority over people queuing for food in the restaurant. Been waiting 20 minutes for 3 meals and I'm nowhere near the front of the queue. This restaurant has gone right downhill since the refurbishment.

for being 1 in the morning food was warm and got everything we ordered and was on time. very happy x

Get anything, fries, burger, nuggets WITH sweet curry sauce, ur mind will be blown

food cold again had to put in microwave

Half order was missing and what did come was absolutely freezing

wrong flavour of milkshake. food cold

The food was all cold, not even a slight bit of heat in it.

there was a meal not there and I have paid for it I would like a refund as soon as possible please and thank you my kid now dose not have his meal

delivery driver was really nice

Shocking 3 hour delivery and arrived stone cold. Avoid

Both portions of fries missing from order. So just received my cold nuggets and a large coke. Very unhappy as order should have been checked before being sent out. If I knew the majority of my meal would have been missing, and my food cold, I wouldn't have bothered ordering. At least I'm getting a refund on my missing fries I suppose...

Great food, good service. Fast and hot.

I ordered a stormy meal with stickers from McDonald’s I open it where is the sticker NOWHERE!

Order was disgustingly cold to the point most of the chips and nuggets weren't eaten

Bag with the drink was soaked , didn’t get any sauces I also payed for 1 and burger was barely assembled

delivery driver kept ringing buzzer never gave chance to answer it. when I said to him about it quite rude.

No sauce cold, no toy in happy meal, waste of money

Hash browns were burnt and inedible

there is promotional deal for a free bicmac if u spend £15 and we chose that to not receive it now if i knew this was gonna happen i would’ve just ordered a bicmac along with everything else as there is now someone without food i also paid for a raspberry and white chocolate pie wich did not arrive either extremely disappointed and upset

Order was 2 hours late! Had to leave for work and the delivery driver wasn’t very understanding when I tried to explain the situation through the doorbell.

I really don’t like the decor in here it looks too much like kfc what’s happened to McDonald’s please change it back

Food is freezing cold and ice cream is melted

Chips were stone cold. The ice cream completely melted before even arriving and burger was cold and hard.

Was absolutely freezing chips were stone cold

Probably the best on yet chips cooked longer than normal (I prefer this) burger wasn't crammed with loads of salad and sauce perfect ratio 🙏 Defo be back

I want a refund because all of my food was overcooked and hard to bite into and my chips were freezing cold and I got salad on my burger when I asked for no salad and there was barely any mayo on the burger I wanted mayo on

Everything was stone cold and McFlurrys had melted , ordered at 6 and it came at 7.40 , this is the second time we have had a problem 😳 last time it was Delivered to the wrong address.

never sent dips or medium fries with a stormy meal and now I have to wait for a email in 7 days

Every time tea with no milk and nugget with no sauce, ask every time on note no one pick up where is there manager

Delivered quick burgers were good,chips were really cold

One item was missing and food was frozen

Again no sauces, it wasn’t a big order but it was for kids and they ain’t happy

Missing items from food want money back!

Missing items almost every time.

food was late,fries were missing, food was cold. really disappointed

Very slow then forget some of the order. Show this to them and wait another 10 minutes for remember of the order while the food and drinks getting cold . Not the best service from so called fast food

Didn’t get my full order waiting on refund

3hrs late missing items and food was terrible

Time changed. Terrible length of time to wait on food, one and a half hours!

food was cold and most over it went in the bin

Waited nearly 2 hours for my food kept changing the delivery time when food arrived it wasn’t very warm either

Received the wrong order missing half of it, other items came wrong

waited 2 hours for food, our order was a raspberry pie, a stormz meal (Irnbru,9 nuggets, fries, mcflurry) (1 cola, qurterpounder,fries) 1 mcflurry,2 free bigmacs.......of this we got 2 mcflurrys 4 colas, 1 irnbru. no food. that was it after 2 hours, had to re order from the mcdonalds app .

Missed the dip from the order and straws

No Philly cheese stack burger with my order got chips and a drink no burger shocking

As always, it's closed cos system is updating, I don't understand why it takes so long. Also usually closed on a Monday night, SHOCKING. Newbridge, Edinburgh

Ordered mcdelivery through McDonald’s app Half the order was missing and this has happened almost with every delivery whoever is packing the orders clearly can’t read or has major issues

Missing food the millionth time.its absolutely ridiculous after waiting nearly 2 h for delivery , joke of a place

food cold milkshake melted chicken like rubber absolutely shocking service never again will I order from McDonald's

Food was stone cold. I had to put it in the microwave.

every time I order from here and specifically request that they remember a straw for the milkshake, I have never received a straw with any order I have made and the last time I didn't even get the milkshake (got refunded for that though) I won't be using this branch again.

McDonald's is a fast food staple known for its quick service, affordable prices, and iconic menu items like the Big Mac and fries. While not the healthiest option, it offers consistent taste and convenience, making it a reliable choice for a quick meal. Perfect for satisfying cravings on the go!

Had a sausage and egg mcmuffin it was very good

No onions on double quarter pounder, fries were LITERALLY stale and cold.