Coltswood Cafe in North Lanarkshire

Breakfast at this airport restaurant was such a poor experience. Coffee was served luke warm items listed on menu not available when ordered at the bar. Four fries (as nothing much else) and pancakes for a child………£75. Summary: poor food, poor service at a premium. For sure will not be back.

Special fish and chips very average

Ordered on Just eat order wrong. Staff obviously can’t check orders are correct be fore leaving for delivery. Food was also cold on arrival this branch must be the worst ever something needs to be done to rectify. In fact I would avoid at all cost.

Please be aware they operate a new parking monitor and send charges through the post for £50+ if they deem your stay as unauthorised. This well sign posted and appears to built in a way to trap innocent people stopping in the car park for a short time. Very upset that this large company has decided to go down this path to make a profit.

Visited very briefly at lunchtime. Did not buy anything due to the rudeness of one of the two women working there. Asked for a pizza and chips combination thing that was sitting already prepared and snapped at by the woman stating that there were three pizza options. Without telling me what they were I said I would take whatever was nearest. I’d never seen a “pizza crunch” before but it looked horrible and said I didn’t want that one to which I was met with a huffy retort of “well that’s why I asked you want you wanted”. A list of what you do have instead of “pizza and chips” might help your customers then. The shop was swarming with school kids but I am in my 40’s and certainly won’t be spoken to in such a curt and nasty manner which they may be possibly used to using with their younger clientele that won’t tell them where to go in response due to naivety and lack of experience. Walked out without purchasing anything, which I’m glad about as the food looked pretty disgusting.