McDonald's in Reigate and Banstead

It is macyD - buff said but beware the tables are not uniquely numbered and someone made off with my order this morning. Christmas came early, for them!

delivery was put at your agreed location yet food was delivered and accepted by someone different who didn't quote the vide. no food re eived

The food was cold when received so not a great experience

Every time I order from here something is missing.

delivery person on time,followed instructions perfectly.

Fast easy and nice food and coffee again

delivery person followed instructions perfectly.

Didn’t expect a man to be pleasuring himself openly in the male toilet, staff acted as if this is a normal occurrence, keep your kids away

Fast easy and nice food and coffee again

completely wrong order delivered

five mins late, drinks spilt and food was cold and wet

All the drinks had spilt in the bag

Food wasnt delivered yet delivery driver clicked delivered

Arrived within the timeframe, nothing ever arrives ready to eat but I guess that is a big ask. That’s what microwaves are for.

driver rude don't want him to come to my house again

I don’t mind the lateness weather is horrendous what I don’t like is that they spill my tea all the time over the sugar napkins bag yuck

Great very happy also with the extra sauce

Asked for extra Sandwich Sauce in the Triple Cheeseburger, but actually got Mayonnaise,,, was disappointed with that UNTIL I took a bite,, Mayo in a Triple Cheeseburger is the best thing ever. I just hope it happens again next time

Told the staff I was waiting for delivery and they managed to send the delivery driver off. Not the sharpest

Fast easy and nice food and coffee again

Updated November 24 Saturday afternoon around 4.30 Not as good as it was. Kids Happy meal looked like it was just slapped together with a very messy lukewarm cheese burger cold fries long time wait for service so not worth complaining.. not very clean, tables cluttered with leftovers.. Same problem with the delivery drivers . My previous visit review. Clean and tidy, Polite staff, Avoid it when the School's come out Apart from that it's what it is.. a well run McDonald's Not sure about all the delivery vehicles being abandoned outside while they collect the orders Police and Parking enforcement need to be in regular attendance handing out infringement penalties to get it stopped before a serious incident occurs..

Just is the worst when the delivery driver doesn’t deliver your food coz he can’t read the map even though that’s his job to order food he just drove off and marked my delivery as delivered I watched him drive off I was waving my arms and everything just ignored me and drove off

The drinks was spilt all over and only half field the and it went in the ice cream as well I can’t eat it

food wasn't even delivered delivery driver rude

poor handling of food. no more coffee left.

food was cold and not the right pie

Fast easy and nice food and coffee again

Terrible experience. My order was not delivered

Fast easy and nice food and coffee again

Fast easy and nice food and coffee again

Always delivering the wrong items. Clearly unable to read the labels that they put on their own packaging

rubbish and cold . I think it's time I stop ordering

I ordered it at 8:14 it was delivered at 9:16 usually quite good at getting is to us within 30 mins but an hours wait is a joke

The food never arrived even though it was “delivered” on the app, no food arrived at my door and I’m starving and fuming.

Spilt both drinks , both had 10% of the actual liquid left in it the rest had work through the paper. Ah, he couldn't even hand it to me , baring in mind I walked 3 minutes up my street after watching him on a map travel all over the place for 30 min

ORDER NEVER DELIVERED!! I can’t select that option as there isn’t one. Won’t be ordering again if this is the case as now I’m without food and money! Joke!

completely wrong order! Was told contact McDonald's who then say contact JustEat.

normally no problem but really late this evening and food was cold

Very professional courier. Excellent.

My order was delivered and it was missing the cheesey bites. I have asked for refund on my cheesey bites as I never got them and I’ve been refused a refund. I think this is shockingly bad from just eat( stealing my money) for somthing I didn’t get

was happy with meal and delivery but our bag was open and there was no dips or napkins

Fast easy and nice food and coffee again

Fast easy and nice food and coffee again

Food was nearly warm. Fries particularly poor, soggy and cold. Not fresh or crispy. In fact bearly cooked. Overall not a great experience and won't encourage me to order again.

Drinks spilled all over the food

th3 driver didn't delivered drinks

Fast easy and nice food and coffee again

Small fries missing. Burgers cold. Large fries cold and hard.

Fast easy and nice food and coffee again

The problem i have with my orders all the time is the map takes the drivers to another address, this makes my food arriving cold. I had report this several times but keep happens again and again. Today the driver wasn’t very friendly to say at least… and the main reason is the map sending them half a mile away from my location .

Fast easy and nice food again and milkshake

Fast easy and nice food and coffee again

Fast easy and nice food and coffee again

Tasted bad and was melted on arrival

ice cream melted and had no bits and no caramel it was basically plane

It was quick and it was good, but it wasn’t too cold. There wasn’t any spillages he was a good driver.

my drink was not full and was everything drenched

Quite possibly the slowest mcdonalds ive ever been too. And the bike mob constantly outside is a nice touch

My husband totally enjoyed his burgers, the delivery time was good and although not hot it saved him cooking. Thank you so much.

I paid extra for a bacon and I received an small piece. Also the coffee was cold and most of it was lost during delivery process.

Decided to try the McRib and when arrived only got half the bun with the rib part and the sauce

Driver arrived promptly was very efficient food was good

The burger was nice a long with the milkshake and mcflurry however the chips were poor. They were just about warm and no salt

Nice place but... all that young young gangsta in crocss killing atmosphere ..

All the wrong drinks were delivered. And no help given

No wonder the delivery was 15 mins earlier than expected, they forgot the bottom of my burger. Less speed, more quality would have been better.

1st time using the app and very happy 😊

The order took an hour, was swimming in grease and stone cold.

Today’s experience was so much better. The food temperature has improved too, so thank you so much

Staff are efficient as have still be served in around 10 mins when its been really busy, but ultimately its a McDonalds when it comes to the food and location

the chips were ment to be a large. they ame in a large box but wasn't even half filled.

Forgot a drink, mcflurries melted, sauces chucked in the mcfluffies!! Same as the straws. Shocking

food was good. driver very rude

My food arrived nearly an hour late and was cold and inedible which is simply not acceptable as I paid good money for it. I want this compensated ASAP.

Food was cold didn’t get two large vanilla milkshakes that were also ordered

Missing cheese slices and hardly any onions.

My driver had spilt the drinks all over the food which were now cold and soggy/dripping with coke. I was then told it was fine and I had to take my food. I refused and asked him to take it with him. He then tried to put it in my house bin. All I was left with was a hallway full of mess... Horrific ordering experience.

2nd time drink has spilt chips warm burger cold asked for extra pickles and onion and they had less than usual

an absolute joke first and last time.

Great customer service and friendly personnel

Delivery was great but this McDonald’s always gets orders wrong!

drink didn't spill, brilliant driver

The drivers meeting their delivery times have improved so much. The food temperatures could be better but it’s convenient and saves cooking.

polite and quick delivery Thanks

Phili cheeseburger was rank & the fries were undercooked.

Driver dropped all drinks on door step covering steps an driveway, when asked driver to replace drinks he dropped he said I needed to order again an claim a refund despite it being his mistake! Please take off driver

Over an hour after it was originally ordered and no means of being able to cancel.

Great speed from the lovely driver but food was stone cold and inedible and looked like it had been in a boxing ring with mike tyson!

The food was freezing cold and the chips were horrible

Luckily i looked at the website as food just left on the door step without even a knock.

Not only was the food cold, the driver was extremely rude as well!

An item left off the order although I've paid for it. McDonald's, Redhill are useless. Try employing staff who can actually read and count.

Absolutely disgusting ripoff £13 for a Berger and chips which is actually stone cold and can’t be eaten and the only refund is £2.90 I will never use you gain

I didnt receive the drinks i ordered, they gave me someone elses food, aswell as the food i ordered.

Very bad service because wrong places they will delivered

Wrong order delivered driver took back and hasn’t returned with my food I want my money back.

order came very early and fast. i am very happy with the service today 🙂🙂

Early than said but items missing

Ordered large and was given small portion

food was cold as my order was placed at 19:00pm and only received my food at 20:45pm