McDonald's in Leeds

Absolutely disgusting food not even worth the cheapness of it chips under hot lamp for god knows how long they Certainly were longer than the time they should be. The whole place is filthy I'm surprised it even has and hygiene rating.

Food here is normally cold and stale but on the odd day it can be alright! Nothing is up to scratch inside, you walk in and there’s chips, chicken etc on the floor! Especially in the kitchen, it’s like a waist land in there! Drive through is horrendous. No organisation at all. Every time I go to the drive through and sometimes just order 1 thing and I’m having to wait 20 minutes and add on the time it takes for them to find your car! Used to be a really good McDonald but it’s gone badly down hill.

Saya’s customer service very bad

Worst food experience, Saya’s customer service was so bad. Not so good experience.

Standard. It was empty so background music would have been nice.

We had 2 cold quarter pounders with cheese 2 Luke warm fries and 2 scolding hot cups of lava no taste the place was dirty and the toilets even worse it's been 3 years since I've been to this or any macdonalds and now I remember why terrible

Incapable of making a toffee latte

Breakfast food is shocking. The flatbread was like eating plastic, everything about it was very hard and plasticky. The breakfast roll, the egg had bits of shell and a piece of paper in it, they missed off the ketchup, and they also failed to deliver the pancakes and syrup (£3.99), not good service when it's a simple order like this and they can't even get that right, and then tell you to contact uber eats (which their number is literally nowhere on the email receipt, and they can't even give you it, Google it she said, bad customer service all round), fast food or not, Get your act together and be more forthcoming and assist, my complaint is with mcdonalds not uber eats, they only delivered it, they didn't cook, and bag it up and miss items out of it, did they!!! My 7yo was fuming his pancakes got missed. Everyone else, avoid delivery, just go get

Order through uber got call from driver to say the restaurant didnt have my order and needed to cancel and reorder. Got charged £20 cancellation fee even though the restaurant didnt have my order. Will never go hear again as this is the 3rd time this has happened. Also worst McDonald's ive ever been to

Worst mcds in history . So many times they get orders wrong . Slow service staff don't care

Terrible. Every delivery late or cancelled, items missing and those that do eventually are cold.

Not open even tho it is 24 hour

There was a hair in my cheese burger and the chips was sent cold and was like cardboard and was not willing to sort something out.

Unfortunately although the staff try their best, this venue is either out of items , usually milkshakes or icecream, or everything is very delayed, I have been on numerous occasions and its always the same, even when they are not busy, I haven't worked out what the issue is, perhaps lack of staff, I go because its convenient when I visit Lincoln and my grandaughter likes it.

Usamos mucho esta sucursal ya que es la más cercana. ¡Pero la mayoría de los días desearía que no lo fuera! Nunca he conocido a un montón de personas que sean tan incapaces de seguir instrucciones de pedido simples : 9 / 10 salchicha y HUEVO McMuffins llegan sin HUEVO ( está en el nombre ! ) y cuando lo consiguen allí mismo más grasa y aceite en la comida que en un motor de coche, simplemente se desmorona Cualquier solicitud personalizada es ignorada (es decir, NO queso) entonces usted encuentra la etiqueta de instrucciones en el embalaje y 3 CAPAS DE QUESO! La comida tenía que ser envasada ya que no era rescatable. ¡Es casi como si este McDonald’s se enorgulleciera de hacer sus pedidos MAL! Si usted es capaz de llegar a uno diferente (Asda owlcotes es el siguiente más cercano) , tómese el tiempo para viajar los 5 minutos adicionales y asegúrese de que realmente obtiene lo que ordenó

20 mins in drive through to be told food not ready

Awful service, do not come here unless you want to mess about. Two kids, sat here twenty minutes, still not got the food. Joke of a place

This McDonald’s never gives all items when I get it delivered so someone always goes with out EVERY SINGLE TIME!! So frustrating

Me and my friend went to mcdonald’s for a breakfast. We used the monoply cards and the workers were extremely rude. Now I am a teenage girl but that does not mean i should be thought to be a bad person just for walking into mcdonald’s. I thought it was very rude and the woman brought me out my food looked me up and down and put the food in front of me. Did not tell me to enjoy or even smile. Minutes later, a different worker was talking to someone else in the mcdonald’s seating area and were both looking at me and my friend which makes its clear they were talking about us. If they weren’t then my apologies but either way I didn’t have an enjoyable experience. After all of this, all of the workers were staring at us from the counter which I believe is very rude. If you choose to ignore my complaint because you know who we are then so be it but you need to work on how polite your staff are. I get that teenagers in this day and age are not the kindest people but we was doing no harm by eating a mcmuffin. Now you may ask why i am so annoyed. Well, I can not stand rude people or feeling judged because at the end of the day your working in maccies and int me buying a meal, I am paying for your rent so get a grip of your rude staff.

Always busy, don't expect to receive your drive through order at the drive through. They always make you wait in the car park for a minimum of 10 minutes no matter what time of day. Never apologise. And quite often get the order wrong. Quicker to go inside queue and wait..

Just wanted to say that I’ve just had the best Double Sausage & Egg McMuffin I’ve ever had from any McDonalds. Perfectly put together! This has never happened before so credit where credit is due 😄

Absolutely disgusting behaviour!! You have us waiting 20 mins just to pay for our order! Absolutely appalling 😒🫵🏻

Beats me why anyone would eat this if they knew what was in it 🤔

Staff fair food crap same as all McDonald's

SLLLLOOOWWWWW!!!! The Phrase “Fast Food” should never be used about this place! EVERYTHING, takes an age! McChicken sandwich meal & McNugget meal (THAT’S IT!) 25 mins sat in the car park waiting! And when it did arrive it was cold! I’ve given this place a few chances due to the location and it’s bleak every time!

Very nice food staff very helpful always have a smile 😃

Food⭐⭐⭐⭐⭐ Drink⭐⭐⭐⭐⭐ Service⭐⭐⭐⭐⭐ Vibe⭐⭐⭐⭐

Every time I get food from here it is luke warm. Today my cheeseburger was flat cold and had no onions on, milkshake hardly any flavour. I won’t be going again. The one in Asda or pudsey is much better

don't know why I go here,I never learn to check my order b4 leaving ordered a mcChicken sandwich and got cheese nugget would not be too bad but I don't like cheese

The food is always cold, order is always incorrect. Sick of having to report issues to Uber! Pic below is a large cappuccino (apparently) Don’t waste your money here, visit a different place.

The mcflurry's we ordered didn't look anything like how they are advertised and the service was rushed. Usually when they resort to mixing the toppings in with the ice cream it's because they are running low. Not the first time this has happened.

¿Ketchup 10 p.m.? Bun rancio Bastante mierda realmente Mi crítica es lo suficientemente larga y por qué tiene que ser 100 caracteres Absolutamente ridículo

I wish I was exaggerating, literally every single time we order from this McDonald's and item of food is missing. I once rang up and they proceeded to ignore the phone, so I went in, still ringing the phone and I could hear it ringing in the background. So the manager came forward and all he could do was apologise. We rang again this morning and the shift manager on, Miles, actually sorted our order out. A diamond in the rough. But still more hassle than it's worth when the only person to sort an order isn't guaranteed to be working

Food is never ready for drive thru, we are parked up every time. Order is frequently wrong, and when challenged, hatchet-faced staff just grunt and make no apology. Really disappointing service

Welcome to the worst McDonald’s ever. Want your order cold, late, and incorrect? You’ve found the correct place. We waited 45 minutes for our order, and made the mistake of not checking it before leaving! We had items missing, and everything was cold. Will never be ordering from here ever again.

They don’t send Half the products out to you and take your money anyways. This ‘restaurant’ has always been and always will be so disappointing. We will not be ordering again from this McDonald’s.

Literally just got back with our breakfast to find out our hot drinks which should have been a cappuccino and a toffee latte were both just hot milk. One of the breakfast muffins was wrong. Waste of time this place!! Tried phoning but no answer!!

Genuinely the worst McDonald’s I’ve ever been to. Doesn’t matter if you order online or in store, theres a 100% guarantee half your order will be missing! And if its not missing its cold!

Recogí mi pedido 3 hamburguesas de queso triple y una comida feliz. Pan de hamburguesa cubierto de grasa no comible. Volví para encontrar su cerrado su medianoche. La gerente dijo que nada de lo que pueden hacer vio lo mal que estaba la comida, pero aún así dijo que necesitaba volver de inmediato para hacer comida de nuevo. Pero la tienda estaba cerrada, así que no hará nada. Servicio impactante

The worst McDonalds ever!!! Burger saturated in fat, bun soggy with fat. Took it back for a replacement and that was equally as yuk. Took it back again for a refund. Fries overdone, no salt. Orange juice was warm. Just terrible. Put me off McDonald’s for good!

Gets very busy so arrive is slow

I don't use the drive through anymore, the staff are nice and polite inside.

The amount of salt on my burgers was unbelievable. Both put in the bin. Won’t return

Fries were overcooked, cold, and undersalted. McPlant was cold, drenched in mayo, with a stale bun and patty (not sure how that's even possible). Coke Zero tasted like someone had put a splash of every premix flavour in then topped off with the coke that was almost out of syrup. My wife enjoyed her spicy McChicken, though. Overall, a pretty disappointing way to spend best part of £20.

can never get an order correct, foods cold 99% of the time, forever dissatisfied and disappointed whenever I chance going.

Numerous occasions visited here. Always seems to take forever for orders, drive through orders more often than not missing something. Several occasions ordered veggie options and ended up with meat in them Without a doubt they always park you in carpark to wait for order

Never get how the coffee is so very unpleasant at McD's. Service appeared haphazard today - certainly wasn't fast, presumably due to the queue at drive in? But customer before me, also a solo diner had at least 5+ minutes start - we entered at the same time

Great Macdonald but service slow

I don't know why I continue to order on an app for McDonalds, there is ALWAYS, something missing. Today we ordered Mcnuggets, dips, fries and a drinks. No dips and no straw. Before we've had meals missing, fries. It was a simple order today and still incomplete.

This place was disgusting Visited 20. 19 on 29/6/24 Even the kitchen had food and rubbish on the floor Still sat here at 20.34

Peor McDonald’s en el que he estado en mi vida El personal es grueso se equivocó de comida 3 veces Entonces cuando lo reemplazaron Era frío absoluta broma tienda necesita cerrar o necesitan un nuevo conjunto de personal que saben lo que hay haciendo

Teenagers had taken over the restaurant throwing food. 20 members of staff in the kitchen but no staff in the restaurant keeping the customers safe. Half the restaurant was closed off, tried to leave the building but had to wait 20mins for my food. Food was cold. Health and safety risk. Avoid!

Stay away ! Constant cookers bleeping and buzzing , surly you can turn the row down , ridiculous, also full of wannabe teen gangsters no respect for anyone , swearing ,using the pace as a youth club , ,

Pretty rubbish. Burger just about warm, think it had been cooked quite a while ago. Definitely not as the new adverts described. Coffee only just warm enough to drink, we ate at 6.30 & I suspect coffee brewed at breakfast & left in pot all day Don't go to McDonalds very often as I am always disappointed ☹️

Las papas estaban completamente frías, y no exagero, ni siquiera estaban tibias. Estaban por todo el fondo de la bolsa como si hubieran sido arrojados. Las hamburguesas también estaban frías. Era tarde por la noche y no íbamos a volver a quejarnos. El hecho de que se les permitió llegar a este estado y todavía se venden sugiere que hay un gran problema en Bramley. Era como si alguien los hubiera cogido de la pila que estaban listos para ser depositados y los hubiera tirado en una bolsa para nosotros. Había un par de empleados alrededor de la puerta trasera fumando y jugando mientras pasábamos. Bramley es nuestro McDonald's local, pero si sentimos la necesidad de comer fuera, no estará allí de nuevo. Hemos aguantado bastante pero esta fue la última vez. La próxima vez que queramos una hamburguesa fría con patatas fritas iremos a fultons o a Islandia.

Regularly get orders wrong but the food is good.

Always worth a visit good service

Order 1h late, 1 item was correct, all food cold and rubbery, 5 stars for incompetence.

Ordered on the app to collect, pulled up, and the app sent me a notification with the code pressed the notification, and then the app crashed.... Spoke to staff at the window and explained what happened. In the end, the manager came out, and I explained that the money had been taken out of my account and that their app had crashed and won't load anything. I told her I could show the money on my banking app been taken for the order etc however she said I'd have to order again and pay for it again plus I wouldn't get any of the offers I received from ordering through the app. I understand they don't control the app. However, no understanding from them that I was 30 pound out of pocket and told to go via the app for support ..... how can I go through the app if the app has crashed. A few hours later still haven't had my money back.

After half hour of waiting for our order we received cold food. Great 👍 Time to switch McDonald's drive through for different one as that wasn't first time.

If you want to wait ages for your food and like it cold, this is the place to go.

Service was bad in the drive thru,then went inside to order anyway and waited 20minutes.worst maccies in leeds

Beware, charges 10-60p for condiments. Only McDonald’s I’ve ever seen do this, all other McDonald’s nearby don’t charge

Run of the mill suburban Maccies.

We’ve been using this McDonald’s for years,it has always been consistent,unfortunately today it looked like a member of staff threw our burgers together from a distance with a hit and hope attitude! Not loving the brioche buns either,so that’s us done with McDonald’s from now on!

We didn't go in. We went to the fish shop round the corner.

Slowest, dirtiest McDonald's I've ever been to

It's a good local mcdonalds ,toilet we're clean

Say last Thursday we went to McDonald's. And the cars at the other side were getting served quicker than us . And there was only our car on the other side . That was because the machine were not working . We made our order got the meal after waiting a while . And it was not the right food . So we told them and they took it back . Come on mcchdonalds

Don't bother with McDelivery here. Poor service. Takes over an hour. Cold food. Should be reported.

Worst McDonald’s in Leeds easily. Got to be up there as one of the worst in the uk for how useless they are.

I’ve had deliveries through Just Eat which were bad but thought if I used the official McDonalds delivery App they might take more care, but no. The burgers were barely between the buns, I think they must have been trying to juggle the burgers in to the bread! Plus the food was flat cold. My house is about a 3/4 minute drive away from the restaurant. I tried to leave a review on the app but it doesn’t appear to want you to!

10 minutes wait at the drive thu and the chips were cold.

Excellent food and excellent quick service 👌 thanks

thought I’d give it another chance as I fancied a burger on my way home. The branch never fails to disappoint, orders always wrong, quick check at the drive through, all looked ok, got home, my double quarter pounder was only a single and only 7 nuggets. This is the forth time something like this has happened. So disappointing

This is possibly the worst McDonald's in the country. Milkshake machine is out of service more often than not. We've been given the wrong order several times. Food is nearly always cold. Very rarely receive food at drive through window and asked to park up instead.

Chips cold, order wrong, staff left us waiting 20 minutes before speaking to us despite everyone seeing us. When we told a staff member the order was wrong, he walked away and we were again left waiting. Given a new order, burgers cold again, PLAIN chicken burger was lathered in mayo and cold. Overall terrible.

Find the staff rude my daughter went in to charge her phone an 1 of the staff members pulled it out an chucked it across the floor

Waited for 3 burgers for over 15 mins...One was wrong ..And all were cold ..Not to mention slung into the box ..Under cooked fries ..Charge for sauce ..Last time i go here ..Avoid..

Would be nice if they could get my order correct at the drive through more than 70% of the time. Don't go inside, it's chav city.

Got a mc crispy meal and asked for a creme egg mcflurry - " we ain't got no creme egg mcflurrys mate " .. I was in one of those really creamy moments where the only thing which would have satisfied my sugary needs was a creme egg mcchuffingflurry .. after several " you must have one mate it's mcdonalds " and groans and "no ways" my druve through counterpart simply said : "Tell ya what bro .. il go have a look init " I went to window 2 I paid for my food completely oblivious to wether I was getting my number 1 choice or soon to be palmed off with an oreo flurry I received my food only to find my absolute BOYO had found some creme egg bits and fully delivered 👌 It might be in date , it might not be in date but I don't care and now have the biggest smile on my face . I don't know the guys name but whoever you are I give you 1000 Mcservice points good sir you absolute Mclegend 👍

The burger was dripping in fat it was disgusting it wasn't enjoyable at all

Absolutely shambolic awful place placed order got a delivery time then 45 minutes later cancelled for no reason what so ever young child to feed don't answer their phones useless staff incompetent company

Worst staff of any maccies. Food can be cold and not enough salt on chips. Poor amount of chips in bags and not enough filling in burgers. Wraps far too much salad and not enough meat in. Every single time in the drive thru without fail they send you to a parking space and leave you there taking ages to get to you. No apologies or explanations for this even when it’s quiet. Staff often grumpy and mumbly with no manners or enthusiasm. You have to chase up orders and they look at you like you’ve two heads as if you’re the one in the wrong! Then they’ll just pass the order over like nothing happened. All hide to avoid serving!! Pathetic!!!! I may live just a mile and a half or so away but I think I’m done with this branch!! Insufferable!!!

Cold limp soggy chips, cold quarter pounder cheeseburger. These items must’ve been prepared a long time before being served Very disappointed definitely put me off McDonald’s for a long time oh and also the price is extortionate for what you get

Average service and pleasant staff. Rarely have to park up. Must be good as its always busy with the po po. As with all McDonalds this is a franchise restaurant but this is the most expensive McDonalds I have visited including Knaresborough and Huddersfield. Must be charging regular punters for the freebies given away to the boys in blue .. Do not visit if disabled as managers/staff allow delivery drivers to park in disabled and click and collect spaces. If you are disabled expect a long walk from the main carpark or take your business elsewhere. You've heard of fast food.. Well this is extremely slow food. Lucky if its still warm by the time you receive 😪

Called in for burger with wife and grandson just off stanningley by pass

If you need to eat faster this is a good place where to come

So after asking for the food to be made fresh when it came out of the drive thru it was cold and I asked the young woman who was serving can she make it fresh as we told them at the drive thru we had a bit of a drive home. She then turned to her colleague and said why don’t they go somewhere else if there complaining about the food being cold. We actually got the food expecting it to be right this time. Got it home and it was still cold. The chips on top was fresh so when we checked it seemed to be ok. When I looked for the Big Mac meal I ordered it wasn’t there. So…….. Cold food I payed £22 for and no Big Mac meal. What a joke this place is. This ain’t the first time this has happened but it will be the last They can never seem to get it right. The worst McDonald’s in Leeds!!!!! Won’t be spending my money there again. Ripping people off with half the order missing. Absolutely terrible customer service just as bad as the food they serve 👎🏼

I have given this restaurant so many chances but every time I have been or ordered online something is always missing or the food is cold and if you try to call the restaurant to ask them to replace missing items they don't even answer the phone!

Customer service is absolutely poor. Staff are rude

Ordered at the drive thru to be sent to the car park to wait 15 minutes for it to arrive…

I do not usually write reviews, I understand people have bad days but that is no excuse to have such bad customer service skills regardless. We waited 10 mins while the workers where idle and some looking at us and ignoring us until I asked a blonde girl “hi can you serve us please” since from my point of view she wasn’t doing anything and her initial response was “what” in an attitude. So unnecessary and rude. On top of that she said wait and then went to do the fries… but then I don’t understand how there are that many staff for them to call over the guy who is working on the window and is constantly serving to serve me inside when surely you’d have inside staff to do so? The guy who did serve us was nice but the rest? The 3 managers it seems that was working? Questionable. And to top it off when we had already asked for sauce on the receipt and my mother asked a worker nicely she got the sauce and threw it into the bag, twice when my mum had held out her hand to take it and with the most moodest expression like we had done something bad to her. As someone who also works in catering and have to do the same things as them I would never speak to a customer the way they did or even ignore them because firstly it’s bad manners and secondly it would ruin the image of the place you work at and in their case, Mc Donald’s. This happened tonight at 10pm. I believe you should review who you hire because they clearly need more training if that’s the way they speak to everyone or is it because I’m chinese? Which I hope is not the case.

I was waiting too long for my food 😔

Dap me up the chicken burger slapped so hard I just gave birth

It's a McDonald's.....what does everyone expect ? Below average food served by miserable & incompetent staff. Same as any McDonald's I've been to. Really don't understand why people like it so much

I've worked nationwide and eaten at a lot of McDonalds. This one is the worst by far. Cold Burgers, Cold Drinks, Missing salads, Missing orders, LAZZZZZZZZZZZZZY on the Drive Through Intercom. They Charge 10p for each sauce. I complained, they didn't even reply. You'd be better off eating a dead rat you found on that street than eating here. Not joking, I live 2 minutes away. It's always bad is this particular restaurant. I dive further to eat at Kirkstall MCD's now. That's how trash this particular franchise is.

Food was cold half my order was missing the food was ok but the ice creams i paid for was missing called bramley 28 times engaged constant

Gone down hill dramatically. Order is always wrong and its always a mess

We called at Mcdonald in leeds today