McDonald's in Leeds

Waited for food even though asked for table service had to go to the counter food sat on the counter staff told us they were just coming with it if I hadn't got a hungry 4 yr old I would have asked for money back the resturaunt was empty and no need to be waiting the food was cold and not very pleasant left my fries as they weren't nice cold

This mcdonald's is useless, never get the order right and when you go back they refuse to sort it out. Ordered some meals and NO fries were put in the backs, I drove back down to be told we had to go back through a 3rd party to sort it out. I WILL NEVER USE THIS MCDONALD'S AGAIN.

Friendly staff and nice variety as expected.

Espantoso servicio y comida Conduce No pedí cebollas La persona que pasó mi comida ni siquiera me miró o reconoció que pasó comida por la ventana charlando con un colega. La comida estaba fría y tenía cebollas. Nunca más esperaré esta mierda Burger king mucho mejor

They always forget something with delivery orders and never send sauces so best to go in. Can be full of groups of rowdy kids.

Got to be one of the worst Mcdonald I've ever had, the staff were polite and friendly but the food was rank ordered a Malteser mcfluffy it was milk in a tub with one Malteser in it, the fries were cremated and the burgers looked like they'd been run over the coke was flat too don't waste ya time or money

High sugar, high fat food. The toilet is a disgrace. Literally anywhere else is better.

El peor McDonald's del Reino Unido. La comida estaba fría y hay que pagar por la salsa. Pagado en el coche sin embargo y cuando se recoge pidió un par de salsas para la comida de los niños. Me dijeron abruptamente que tenía que pagar 20 peniques. No tenía dinero encima y se negaron a aceptar un pago con tarjeta. Atención al cliente impactante. El pago con tarjeta de la comida es a Tafzalshah. Muy pobre y no se volverá a usar.

Excellent for food and drink on-the-go Efficient, fast and friendly staff Easy parking Highly recommended!!

Horrible wouldn’t let these girls in and wouldn’t give them a reason why then they give me cold food and the burger was pink

Food ordered on machne to eat in, no table service available. Food was put into bag to takeaway then wheb we told him we were eating in Food put on tray leaving half the chips all over the tray . No ketchup in dispensers so told we had to pay for it. No apology, just told rudley that we had to buy them.

Joke of a place. Staff are rude and poorly trained. Got table service. Food hadn't come after 25 minutes. When I asked about it I was told it was being prepared. When it came out it was freezing cold and had clearly been forgotten.... The story goes on, but I've just realised I'm wasting my life even writing about that place. Just don't go. Its worse than poor. One star is three stars too many, at least.

EVERY SINGLE time I come here I'm told to wait in the car park. I've literally ordered 2 happy meals and have been sat 20 minutes already and still nothing. Actually a joke here

I ordered a chicken nugget meal, it arrived cold with no chicken nuggets. Also don’t think they’ve ever given me my dips or a straw.

FRÍO era la palabra. La comida era tibia (lo cual no es aceptable pero no inusual para MacDonald's para ser justos) pero el verdadero "restaurante" era FFFFFFFreezing. Si hubiera sabido que iba a hacer tanto frío nunca habría ido a esa sucursal. Habría sido un restaurante para un oso polar o un esquimal. El personal era amable.

Worst mcdonalds. Always waiting in the car park and cold or wrong food

Currently sitting in the car park and i’ve put my hand into my fries. I pull out a hair. this is ridiculous sort it out

Half off my order was missing called them about 20 times and no answer.

Orders fries and a double cheeseburger… can you wait in the car park please… brings out cold food? Makes sense

Currently sat in Butt lane Mc Donalds. Have been here for over 20mins and still haven't received our food. Looks like 6 staff working for 6pm tea time rush.

Pedir no fue fácil debido a la dificultad del personal. Largo tiempo de espera. Mal servicio. El personal era difícil cuando se le pidió cosas básicas como ketchup. buenos modales no cuestan nada!

Endless waiting time for drive thru, very unprofessional, never use agai

Food and drinks were terrible. Both my daughter and I were ill the day after.

food is always cold no mstter even if you have to wait for food to be prepared

Rang up to explain it had been nearly and hour for my food to arrive when I only ordered small items off the saver menu. When I rang they said they had no proof of my order as soon as I ended the call the app updated and said it was on its way. Who ever took the call was also rude.

I had experienced some member of staff peering over at me when i was eating my burger and appeared to be reading the news on my phone and i heard saying someone was filming and he came over to me and peered over my phone i didnt know who he was talking to when he said she is filming but i had nothing to worry about because i was reading the news and eating my burger but i felt intruded upon by this person so i dont eat at this mcdonalds anymore unless i dont see this partucular member and id only go with company i felt this person had intruded on my personal space and left me feeling unsafe he could have qusetioned me privately if he had suspicions or gone to his manager if he didnt know what he was dealing with it i dont have my phone out in this mcdonalds this person could have been viewing a private message to a family member or a friend and abused the use of the information and put mine and another persons safety at risk i hope noone else suffers a simliar fate i would go to another resturant this one is forbidden.

It's not a bad place to have food the reservoir across the road gives me and my grandson chance to feed the ducks then get food for us

Went in tonight, rather than go through the drive-thru as it was relatively busy. Not another soul waiting for food inside. We ordered for takeaway, got back to the car and realised a burger was missing. Then, once we were home, we also realised that there were only 4 chicken selects rather than 5. It might sound trivial, and believe me I’m not expecting Michelin fine dining, but the cynic in me would wonder if such basic errors (always conveniently in favour of the Franchisee) are deliberate. Very crafty, ‘Mr Tafzalhshah’! - you should really be made to change the name on your POS machines, it makes McDonald’s look tinpot.

Food was cold, only McDonald’s I know that charges 10p for sauce, no hand soap in bathrooms , bathroom had toilet paper everywhere, pretty poor McDonald’s really they’re not all fantastic but this one isn’t great

Food is always flat cold! Food takes 15-20 to be ready but yet is cold so not ideal what all the staff are doing. The managers are SOOO rude never in my life have I experienced such poor customer service

Voy la mayoría de los domingos debido a trabajar muchas horas y comienzo temprano durante las últimas 3 semanas ha sido tan duro y quemado que he tenido que tirarlo a la basura que está recibiendo una broma parece que necesito un nuevo establecimiento de comida para el desayuno

Acabo de llamar a Bramley South Yorkshire uno, muchacho que tomó el orden no podía ser molestado actitud, sólo se fue después de tomar dinero no un agradecimiento ni nada, siempre tienen que aparcar y esperar el orden

Fui a dar un capricho esta mañana con un compañero de trabajo, pedí dos comidas de salchichas y magdalenas de huevo mc una individual una doble. la doble parecía que se había comido a medias, la magdalena faltaba a medias y una de las empanadas parecía que se había comido a medias. Me quejé con una joven gerente que era muy desdeñosa y sin disculpas, ella afirmó que así es como vienen a veces. por lo que sirven mitad magdalenas y mitad empanadas, totalmente inaceptable. Recibí el precio del muffin de vuelta, sin remordimiento, sin disculpas, y definitivamente una falta de servicio al cliente, un poco de comprensión y asegurar que el cliente reciba un gran servicio va muy lejos. Sé que es una comida relativamente barata, pero es el principio.

Ordering from uber eats. Now the delivery drivers have gotten to the restaurant twice, and then either cancelling or finding another driver. I'm not sure what the restaurant are doing but they clearly don't want business.

Ordered food at drive thru, told to wait in car park, waited 20 mins + and nothing came, had to get home so left without food. Not the first bad experience I've had here either, won't be coming back

Not the Ritz. Does what McDonalds does best. Vegan burger 🍔 game changer.

food cold and messy and milkshakes melted and spilled

As always, the food was fine but the service is terribly slow.

Absolutley the bad place I have ordered. Food cold and a burguer missing . It iis not the first time it happen 👎

Waited to be served although being seen be the manager who asked if we were being served to then walk off, stand there dawdling for nearly ten minutes then asking if we were being served again. Over charging us for food then when we actually got it or was cold. The side door was locked meaning we had to walk around as well. Wish we didn't even bother in all honesty.

Don't order from this mcdonalds, few times we've ordered food and it's come flat cold, some of the orders were missing and it tastes absolutely disgusting like it hasn't been cooked properly, all about the money and no customer satisfaction.

Cold uncooked food. Full of Uber eats drivers. Avoid if you’re passing

Food was cold very dirty tables and seemed very under staffed

Missed out several items off my order, cold and disgusting food as well. Wouldn't feed it to my dog

Flat, room temperature Fanta, stale cold chips and one pickle on my double quarter pounder. Definitely not loving it.

Shocking food shocking service place is run by kids just messing around the place was filthy had a tramp outside asking for spare change AVOID

i got food poisoning from there .. don't go to that place to eat there bru

The worst experience every single time I order from or go to this McDonald’s out of convenience, I always regret it, you will wait around an hour for cold food, staff are rude and lazy, I had someone tell me my order was on the way and 10 minutes later when I called to check they said they were closed and to ‘contact Uber’

Food cold and it always takes ages to come

Absolutely disgusting food not even worth the cheapness of it chips under hot lamp for god knows how long they Certainly were longer than the time they should be. The whole place is filthy I'm surprised it even has and hygiene rating.

Food here is normally cold and stale but on the odd day it can be alright! Nothing is up to scratch inside, you walk in and there’s chips, chicken etc on the floor! Especially in the kitchen, it’s like a waist land in there! Drive through is horrendous. No organisation at all. Every time I go to the drive through and sometimes just order 1 thing and I’m having to wait 20 minutes and add on the time it takes for them to find your car! Used to be a really good McDonald but it’s gone badly down hill.

Standard. It was empty so background music would have been nice.

Worst food experience, Saya’s customer service was so bad. Not so good experience.

Saya’s customer service very bad

We had 2 cold quarter pounders with cheese 2 Luke warm fries and 2 scolding hot cups of lava no taste the place was dirty and the toilets even worse it's been 3 years since I've been to this or any macdonalds and now I remember why terrible

Incapable of making a toffee latte

Breakfast food is shocking. The flatbread was like eating plastic, everything about it was very hard and plasticky. The breakfast roll, the egg had bits of shell and a piece of paper in it, they missed off the ketchup, and they also failed to deliver the pancakes and syrup (£3.99), not good service when it's a simple order like this and they can't even get that right, and then tell you to contact uber eats (which their number is literally nowhere on the email receipt, and they can't even give you it, Google it she said, bad customer service all round), fast food or not, Get your act together and be more forthcoming and assist, my complaint is with mcdonalds not uber eats, they only delivered it, they didn't cook, and bag it up and miss items out of it, did they!!! My 7yo was fuming his pancakes got missed. Everyone else, avoid delivery, just go get

Order through uber got call from driver to say the restaurant didnt have my order and needed to cancel and reorder. Got charged £20 cancellation fee even though the restaurant didnt have my order. Will never go hear again as this is the 3rd time this has happened. Also worst McDonald's ive ever been to

Worst mcds in history . So many times they get orders wrong . Slow service staff don't care

Terrible. Every delivery late or cancelled, items missing and those that do eventually are cold.

Not open even tho it is 24 hour

There was a hair in my cheese burger and the chips was sent cold and was like cardboard and was not willing to sort something out.

Usamos mucho esta sucursal ya que es la más cercana. ¡Pero la mayoría de los días desearía que no lo fuera! Nunca he conocido a un montón de personas que sean tan incapaces de seguir instrucciones de pedido simples : 9 / 10 salchicha y HUEVO McMuffins llegan sin HUEVO ( está en el nombre ! ) y cuando lo consiguen allí mismo más grasa y aceite en la comida que en un motor de coche, simplemente se desmorona Cualquier solicitud personalizada es ignorada (es decir, NO queso) entonces usted encuentra la etiqueta de instrucciones en el embalaje y 3 CAPAS DE QUESO! La comida tenía que ser envasada ya que no era rescatable. ¡Es casi como si este McDonald’s se enorgulleciera de hacer sus pedidos MAL! Si usted es capaz de llegar a uno diferente (Asda owlcotes es el siguiente más cercano) , tómese el tiempo para viajar los 5 minutos adicionales y asegúrese de que realmente obtiene lo que ordenó

Unfortunately although the staff try their best, this venue is either out of items , usually milkshakes or icecream, or everything is very delayed, I have been on numerous occasions and its always the same, even when they are not busy, I haven't worked out what the issue is, perhaps lack of staff, I go because its convenient when I visit Lincoln and my grandaughter likes it.

20 mins in drive through to be told food not ready

Awful service, do not come here unless you want to mess about. Two kids, sat here twenty minutes, still not got the food. Joke of a place

This McDonald’s never gives all items when I get it delivered so someone always goes with out EVERY SINGLE TIME!! So frustrating

Me and my friend went to mcdonald’s for a breakfast. We used the monoply cards and the workers were extremely rude. Now I am a teenage girl but that does not mean i should be thought to be a bad person just for walking into mcdonald’s. I thought it was very rude and the woman brought me out my food looked me up and down and put the food in front of me. Did not tell me to enjoy or even smile. Minutes later, a different worker was talking to someone else in the mcdonald’s seating area and were both looking at me and my friend which makes its clear they were talking about us. If they weren’t then my apologies but either way I didn’t have an enjoyable experience. After all of this, all of the workers were staring at us from the counter which I believe is very rude. If you choose to ignore my complaint because you know who we are then so be it but you need to work on how polite your staff are. I get that teenagers in this day and age are not the kindest people but we was doing no harm by eating a mcmuffin. Now you may ask why i am so annoyed. Well, I can not stand rude people or feeling judged because at the end of the day your working in maccies and int me buying a meal, I am paying for your rent so get a grip of your rude staff.

Always busy, don't expect to receive your drive through order at the drive through. They always make you wait in the car park for a minimum of 10 minutes no matter what time of day. Never apologise. And quite often get the order wrong. Quicker to go inside queue and wait..

Just wanted to say that I’ve just had the best Double Sausage & Egg McMuffin I’ve ever had from any McDonalds. Perfectly put together! This has never happened before so credit where credit is due 😄

Absolutely disgusting behaviour!! You have us waiting 20 mins just to pay for our order! Absolutely appalling 😒🫵🏻

Staff fair food crap same as all McDonald's

SLLLLOOOWWWWW!!!! The Phrase “Fast Food” should never be used about this place! EVERYTHING, takes an age! McChicken sandwich meal & McNugget meal (THAT’S IT!) 25 mins sat in the car park waiting! And when it did arrive it was cold! I’ve given this place a few chances due to the location and it’s bleak every time!

Very nice food staff very helpful always have a smile 😃

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Every time I get food from here it is luke warm. Today my cheeseburger was flat cold and had no onions on, milkshake hardly any flavour. I won’t be going again. The one in Asda or pudsey is much better

don't know why I go here,I never learn to check my order b4 leaving ordered a mcChicken sandwich and got cheese nugget would not be too bad but I don't like cheese

The food is always cold, order is always incorrect. Sick of having to report issues to Uber! Pic below is a large cappuccino (apparently) Don’t waste your money here, visit a different place.

The mcflurry's we ordered didn't look anything like how they are advertised and the service was rushed. Usually when they resort to mixing the toppings in with the ice cream it's because they are running low. Not the first time this has happened.

¿Ketchup 10 p.m.? Bun rancio Bastante mierda realmente Mi crítica es lo suficientemente larga y por qué tiene que ser 100 caracteres Absolutamente ridículo

I wish I was exaggerating, literally every single time we order from this McDonald's and item of food is missing. I once rang up and they proceeded to ignore the phone, so I went in, still ringing the phone and I could hear it ringing in the background. So the manager came forward and all he could do was apologise. We rang again this morning and the shift manager on, Miles, actually sorted our order out. A diamond in the rough. But still more hassle than it's worth when the only person to sort an order isn't guaranteed to be working

Food is never ready for drive thru, we are parked up every time. Order is frequently wrong, and when challenged, hatchet-faced staff just grunt and make no apology. Really disappointing service

Welcome to the worst McDonald’s ever. Want your order cold, late, and incorrect? You’ve found the correct place. We waited 45 minutes for our order, and made the mistake of not checking it before leaving! We had items missing, and everything was cold. Will never be ordering from here ever again.

They don’t send Half the products out to you and take your money anyways. This ‘restaurant’ has always been and always will be so disappointing. We will not be ordering again from this McDonald’s.

Literally just got back with our breakfast to find out our hot drinks which should have been a cappuccino and a toffee latte were both just hot milk. One of the breakfast muffins was wrong. Waste of time this place!! Tried phoning but no answer!!

Genuinely the worst McDonald’s I’ve ever been to. Doesn’t matter if you order online or in store, theres a 100% guarantee half your order will be missing! And if its not missing its cold!

The worst McDonalds ever!!! Burger saturated in fat, bun soggy with fat. Took it back for a replacement and that was equally as yuk. Took it back again for a refund. Fries overdone, no salt. Orange juice was warm. Just terrible. Put me off McDonald’s for good!

Recogí mi pedido 3 hamburguesas de queso triple y una comida feliz. Pan de hamburguesa cubierto de grasa no comible. Volví para encontrar su cerrado su medianoche. La gerente dijo que nada de lo que pueden hacer vio lo mal que estaba la comida, pero aún así dijo que necesitaba volver de inmediato para hacer comida de nuevo. Pero la tienda estaba cerrada, así que no hará nada. Servicio impactante

Gets very busy so arrive is slow

I don't use the drive through anymore, the staff are nice and polite inside.

The amount of salt on my burgers was unbelievable. Both put in the bin. Won’t return

Fries were overcooked, cold, and undersalted. McPlant was cold, drenched in mayo, with a stale bun and patty (not sure how that's even possible). Coke Zero tasted like someone had put a splash of every premix flavour in then topped off with the coke that was almost out of syrup. My wife enjoyed her spicy McChicken, though. Overall, a pretty disappointing way to spend best part of £20.

can never get an order correct, foods cold 99% of the time, forever dissatisfied and disappointed whenever I chance going.

Numerous occasions visited here. Always seems to take forever for orders, drive through orders more often than not missing something. Several occasions ordered veggie options and ended up with meat in them Without a doubt they always park you in carpark to wait for order

Never get how the coffee is so very unpleasant at McD's. Service appeared haphazard today - certainly wasn't fast, presumably due to the queue at drive in? But customer before me, also a solo diner had at least 5+ minutes start - we entered at the same time

Great Macdonald but service slow

This place was disgusting Visited 20. 19 on 29/6/24 Even the kitchen had food and rubbish on the floor Still sat here at 20.34

I don't know why I continue to order on an app for McDonalds, there is ALWAYS, something missing. Today we ordered Mcnuggets, dips, fries and a drinks. No dips and no straw. Before we've had meals missing, fries. It was a simple order today and still incomplete.

Peor McDonald’s en el que he estado en mi vida El personal es grueso se equivocó de comida 3 veces Entonces cuando lo reemplazaron Era frío absoluta broma tienda necesita cerrar o necesitan un nuevo conjunto de personal que saben lo que hay haciendo

Teenagers had taken over the restaurant throwing food. 20 members of staff in the kitchen but no staff in the restaurant keeping the customers safe. Half the restaurant was closed off, tried to leave the building but had to wait 20mins for my food. Food was cold. Health and safety risk. Avoid!