McDonald's in Peterborough

Nice place for a quick breakfast

Waited 1 hour for our food and never came. Came to the manager to ask and said they didn't get our order as it was cancelled due to no products. They could have told us. Service was terrible all staff members very rude.

Took half an hour for a standard order ie Big Mac meals

Was over an hour a the driver left my food outside In the rain outside my neighbours back gate!!!!

rude driver. over 15 minutes on the phone directing him to my house, food was cold AGAIN by time it was delivered for the driver to tell me its not possible for it to be cold

Fries and coffee were cold. Driver on time and pleasent

The bag was already teared open!?

No extra vegan patte and sent coke instead of Fanta orrange..... I went the boulevard branch because the Morrisons branch is rubbish... it appears this one is going the same way...... pay peanuts , you get monkeys ..

Kind atmosphere,Clean&Tidy,Cultural Services,Food isTasty plus Fresh Vegetable Salad's...

My order was cold it took over a hour and half, turned up freezing with the wrong food..

Order was late and was freezing cold

Nothing came as I ordered I had to put one star cos I wouldn’t have done none

food is freezing cold, kids will not eat it

The food was stone cold. Could not even eat it. Went in the bin

Food arrived mostly cold and the chips and nuggets was not edible

Was charged for “free nuggets” and food was cold

A definite thumbs up this time. One star dropped for the 'extra pickles and extra onions' I ordered... got the pickles but no extra onions. Otherwise was good to get my order on time and still hot! :)

The food was freezing cold my child wouldn’t eat it

Driver hasn’t even turned up. Can someone at just eat please explain why your drivers have no clue where to go? He’s lied and said he’s there and been delivered. It hasn’t

Items missing from order, was also meant to have 2 large chocolate milkshakes, was sent 1 small and 1 large lemon drink

I still have not received this. 2 and half hours after ordering!!!

My driver is very rude shouting with 6yr daughter and refusing to give the food !!!!!! Neighbours watching outside this isn’t correct!!!!

Driver was brilliant and polite. But restaurant missed all the dips and NO dips were in the bag.

Really friendly courier, he did an excellent job

Delivery driver stole my double cheese burger - the sealed bag was broken.

My delivery driver was so sweet and kind. I am disabled and use a walker and it got stuck but the delivery driver stepped right in to help me. You definitely need to keep this driver working for you. Just such a nice gentleman.

Didn’t get all my order and told them and they basically said oh well your not getting anything back

McDonalds did not lable which coke was Zero and Classic if we have a diabetists in the team. Make sure not to repete this mistake.

It's McD's.....same old, same old.... overpriced meat in a boring bun....fills a gap but that's about it....much of a muchness and no real use in the big scheme of things...

Chips were cold but 5 minutes in the air Fryer brought them back to life. Burger was lovely. Thoroughly enjoyed it. Thank you

he was so nice, I am disabled and he was so nice asking if he could help me if I needed it, I didnt need it but the fact he asked in the 1st place shows how nice etc he is. I want to tip him but don't know how.

no dips included in my bag, peeps not happy, straws missing.

they left my food outside and they didn't adhere to the delivery instructions which were to ring my number when they were outside. my food was really cold

It was like chewing gravel. I’m sure your chicken burgers weren’t always cooked in this rubbish.

Order never showed up. Mostly sucks because I can’t eat much with pregnancy at the moment

Ordered a double quarter pounder with extras in the burger, got no extras and one patty in my “double” pounder, even in the double pounder box. Meet is dry Chips are cold. Heavily disappointed.

the wrong drink received . I ordered vanilla milkshake instead i received a coke zero with ice which i dont drink

I didn't get my full order very disappointed

My experience at McDonald's on Bourges Boulevard in Peterborough was fantastic! The staff were incredibly polite and friendly, making me feel welcome from the moment I walked in. They handled my order with care, ensuring everything was just right. The restaurant itself was clean and well-kept, and there was plenty of seating available. I enjoyed the classic McDonald's menu, and as always, my meal was fresh and delicious. The drive-thru service was also efficient, making it easy to grab a quick bite. Overall, it's a reliable spot for a fast-food meal, and the excellent customer service sets this location apart. I highly recommend visiting when you're in the area!

Yet again, items missing. Not good enough when you pay over £60 for a family. Giving money back does not cut it a childs dessert is missing.

I have not received my order again. I have paid for something that I don't have. I want a refund now. and if I don't get any refund then I will make sure all will know about it. this is not the first time this has happened. a very disgruntled customer

driver was abnormally refusing to let me check heat of food before handing code, if you give them code they won't refund cold food... drivers rude amd started arguing over it

Food took ages to come and was cold

Half an hour wait on food, missed items aswell and very rude staff!! Very poor!

WHY IS IT THAT EVERY TIME I ORDER A HOT DRINK IT GETS SPILT AND LOSE HALF MY DRINK???

I didn't even get notified to say the food was here, ans they didn't even ask me for the code

Didn’t even arrive…had to order again (that arrived). Please refund this

Awesome guy and very respectful and great service thank you

food got prepared for so long and it's not the first time. Coke can taste that it has stayed on a counter for a while. delivering time was just moving forward and forward and it's not first time it's happening

it's not the delivery fault but macdonalds always send the wrong order or half of the order. I'm never going to order from macdonalds again, there's no responsibility whatsoever. they don't check the orders before they close the pack. there's no organization in that company.

The chips were undercooked, unfortunately otherwise a nice meal with the grandchildren.

i am very happh very fast delivery

The food was cold I want a refund

drink have gone all over the place in the bag

was the wrong thing - not the driver's fault

was sent a text telling me to go outside and had to walk halfway down the street to meet him

The McRib is not nice. Don't know what they did to it but the ones from Rustlers are better tasting.

order missing items YET AGAIN. ridiculous.

Missing main part of the meal, bundle meal. No dips again...not that we had anything to dip. Do you actually read orders? or do quality control? just eat don't have live chat anymore. Absolutely ridiculous

Please stop asking people to park in the bays of the drive thru when it’s full. You’re parking up 5 cars in 3 spaces.

once again items missing from my order how hard is is to read the incoming order and check it off as you prepare it

If you live in Peterborough, then spare yourself the disappointment of going to this McDonald's. There are plenty that are better, like the one on Padholme Road. I can't even begin to express how many times i have ordered from this location, and either recieved something completely wrong, or several items missing. I've had Double Quarter Pounders with Cheese arrive with a single dry patty and no cheese at all, i've had Philly Cheese Stacks with no cheese arrive, wrong sizes of fries delivered, the works. One time i even went in to the location in person to DOUBLE CHECK my order was okay before leaving, and it was still wrong. I brought this to the attention of a manager present, who was understanding and reassured that my order would be made correctly, yet afterwards i recieved nothing at all, despite seeing my order be put to the side in the kitchen. I had to once again track down the manager and ask for my order, which i then correctly recieved. I dont normally write too many reviews like this, but i've had so many bad experiences with this particular location, and so have many other customers to the point where it is apparent that improvement is needed. Avoid at all costs until this gets sorted. As someone who personally works in food service, this is unnacceptable.

Why did I get a me yes burger , Fanta tasted like water and food was cold

usually never have a bad thing to say but chips were cold and hard. burgers were fine but disappointed

Went for a quick bite to eat 😋 the meal deal was worth every penny.

Slow service today as I had to wait outside in the waiting bay for about ten minutes and my cappuccinos were cold when they turned up!

Chips were only luke warm but still edible. Burgers were nice. I enjoyed it álĺ. Thank yoù

But unfortunately, everything reached the cold. And there were no sauces

food wasn't great, quite cold and the fries were like cardboard.. delivery driver was sound tho

No chicken nuggets in my child’s happy meal plus no quarter pounder burger in my meal either

No dip with cheese bites... Both bags of chips were cold and Mcplant burger was cold..

Nice staff but food was a bit cold

Ordered my food then got it and the driver was told there was not chicken so I don’t get half my order and they didn’t even tell me

*Update 13 Oct 24. 1am This drive thru feels like it's in the ghettos of southside Bronx it's so dark and dingy. The car park was so dark that I didn't even feel safe getting out to place rubbish in the bin and couldn't see a thing what I was eating! 😭 Obviously the lights stay out to save money on electricity. Food was warm and dry. Staff were good at the drive through.

food was cold, chips very old and chicken nuggets like cardboard. felt like reheated old food.

not full order,be just happy meal where is medium fri?🤔

the food was cold and tasted a bit stale, delivery person was lovely though

The staff were amazing and helpful.

Ordered a meal. Did not get a meal… disappointed McDonald’s!!!!

a portion is missing. Of. potatoes

Always check your order before leaving when using drive thru as the orders are not complete.

burgers only warm. hot chocolate didn't arrive cola did instead

Absolutely unbelievable. Missing two burgers what am I supposed to feed my children all they had was fries. 7 days for a refund is a joke now they’re sitting here with nothing to eat. Thanks for nothing

Everything from food, service and cleanliness was excellent.

One of the worst McDonald's I've visited. Understaffed isn't a problem. Loads of staff randomly wandering around, whilst queues of people are waiting to be served their "fast" food. Whilst waiting over half an hour for our food, most people were bringing their food back as it was cold. The attitude of the staff who were actually doing anything was like they were doing you a favour by shoving the wrong, cold order at you. Won't be back.

Food never arrived. Delivery driver just a said they delivered the food but never showed up

Food took ages to come was cold I was also given Coke Zero when I paid for full fat coke

Ahsan is an absolute atrocious manager, I had to wait around 30-40 mins to get cold food and then the chips were stale, cold. When I called up, I had to repeat myself several times. I had 3 chips, only offered 2 chips, nothing additional for the inconvenience. Then started to argue with me.

Basically starved to death and emaciated while waiting for the slowest table service in McDonald's history. I could have picked, cooked and baked the apple pies myself, ate them, digested and shat them out in the time they took.

driver was very polite and helpful, was the mcds fault that it was a bit late but that's okay I set it to on time

not good when wanting it and going out soon after

I did not get my order and I waited 2 and a half hours

When I ever we order the driver always makes us come out to collect it .

The fries were cold and only a medium portion when I ordered a large portion. Also I phoned in to ask if they can give me barbecue sauce and sweet and sour I received neither. I phone in and was told I have to wait half an hour to speak to the manager as he or she is on a break. I said I’ll come into store to return the food and pick up a new food however he still wait to speak to the manager.

the chip's we're cold and the big mac came with two bottom buns

Food cold no mayo in mayo chicken drink missing awful

Delivery lady was very polite...

It's a McyD what do you expect!!

the food is good as though the waiting time is horrible , i’ve had to wait for over 20 minutes as someone with a 2 meal order , as of someone with also a 2 meal order got theirs 5 minutes after order . i thought it was a fast service restaurant

Order delayed by restaurant 4 times, food arrived cold