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3.8

Based on 10.410 opinions finded in 3 websites

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Nº 398 in 612 in Peterborough

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickencokepattycreamchocolatepaynuggetscoffeefishpicklessalad

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Burger cold and burnt disgraceful coming from maccies

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Vegan . 2025-02-02

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ordered a bacon double cheeseburger and got a double cheeseburger

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steven . 2025-02-01

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There is a flaw in the restaurant's parking camera system, which incorrectly issues fines.

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anderson zagui . 2025-02-01

MORE AT Google

The shift manager Abi was really rude. I didn't realise that I had to pay for sweet chilli sauce, it was 50p and I only had 40p in change, I politely asked if I could use my card to pay and she replied saying "not allowed!" Then walked off! Terrible service from a so-called manager.

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Holly Barron . 2025-01-31

MORE AT Google

Ordered a mccrispy and instead of chicken it was burgers with no flavour to it at all 2 apple pies never came either very disappointing

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Kim . 2025-01-31

MORE AT Just Eat

It was late and missing two items

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Danish . 2025-01-31

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After paying over £50 for our order, a whole meal was missing. Not the firstvtime! How hard can it be to get an order right?!

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Vicki . 2025-01-30

MORE AT Just Eat

ordered at 00:03. no driver selected till AFTER 01:30. Sat left under a hot lamp for over a whole hour, such accusations confessed by delivery driver, macdonalds acknowledged they had my order prepared & waiting but "no order number was on the screen". restaurant refused to answer the phone. would you pay £11 for the simplest/smallest order Order possible to be prepared and left to sweat in a bag for over 80 minutes before a driver has even been assigned, never mind collected nor delivered?

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Charlotte . 2025-01-29

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Food took ages to come and was freezing cold by the time it got to me

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Michaela . 2025-01-29

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It was busier than usual but we did not have to wait too long. Food freshly cooked and hot.

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Retro Vintage . 2025-01-29

MORE AT Google

Food was delivered and the drink had spilled everywhere soaked all the food and the carpet.

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Kyle . 2025-01-28

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It arrived on time kind of hot more like lukewarm

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AZEEM . 2025-01-26

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Last time i ordered two mcmuffin deals with hashbrowns and didnt recieve the hashbrowns! This time i didnt recieve a latte from my order! Its all very well giving me partial refunds but how about getting the orders right!!! That would mean more to me

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Stewart . 2025-01-25

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disappointed that the bigmacs were lukewarm

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Lisa . 2025-01-24

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I ordered on the app. Thought I might get a correct order 3rd time lucky in 8 months🤞Nope. It's not like it's hard to check a receipt and check the items have been put in a bag!!!. 3rd time unlucky for me. Can't even get a simple order right.

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Carla Taylor . 2025-01-24

MORE AT Google

delivery driver wasted no time like most just sitting around in car parks. food actually came at a decent temperature for the first time inb100 orders...

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Liam . 2025-01-23

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i didnt receive order. Delivery driver i think so eated my order. He should be fired for stealing food

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Ako . 2025-01-22

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The delivery driver was lovely everything was stone cold and the ice had melted in the coke as it has been sitting so long!

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Suzanne . 2025-01-20

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terrible ordered £40 food to only receive 2 drinks ! the women was so rude and no help

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Donna . 2025-01-19

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I asked for no onions or mustard but it had them in.

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Katharine . 2025-01-16

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The food tasted bad, and the bathroom was so dirty that it was unusable.

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Milad Rajabi . 2025-01-13

MORE AT Google

Dont go here. The staff are so stupid you'll never get what you ordered.

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Matt S . 2025-01-10

MORE AT Google

1/3 of my drink had been spilt.

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Shaz . 2025-01-09

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there was no salad again, no burgers and mayonnaise.

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Agnis . 2025-01-07

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I would prefer if the delivery driver not be on his phone talking to whoever he was talking to while giving me my order. Also I would also like to get a receipt with my order, I have in the past but today I got nothing.

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Catherine . 2025-01-06

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Missing multiple items and unable to get a refund

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G . 2025-01-06

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none of the burgers had lettuce or mayonnaise

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Agnis . 2025-01-05

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Hash brown under cooked , no ketchup as asked in message plus order the extra hash brown and didn't receive it

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louise . 2025-01-03

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Very good service from delivery boy, very polite young man 👍🏻👍🏻👍🏻

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Jamilla . 2025-01-02

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the food was good but the delivery time was ridiculous. the food was ordered at 22:58 and arrived at 00:07**. the delivery time changed multiple times. nan's on the floor, kids are crying. **the courier did nothing wrong, it was the restaurant at fault

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Lauren . 2025-01-02

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Daughter very disappointed as her cheese bites were missing , not good enough !.

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Aaron . 2025-01-02

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4 wrong items delivered, so people without meals

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Alison . 2025-01-01

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These guys got my order correct unlike other branches in Norwich.

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Geoffrey Howard-Smith . 2025-01-01

MORE AT Google

no souse for salad this is a shame there are no spoons and forks very embarrassing

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Maxianus . 2024-12-31

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The guy who delivered it dropped the two drinks & when I mentioned it was the wrong order of the drinks he said quite rudely contact just eat

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Sandie . 2024-12-31

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Never received order but came through as delivered.

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Kyle . 2024-12-30

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Food was ok but yet again all the dips were missing - getting a bit fedup with them doing this

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Mrs . 2024-12-29

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The food was all pushed into one bag

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Kirsty . 2024-12-27

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O got wrong salad no bacon no no chicken just salad🤬

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Egle . 2024-12-26

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I ordered 3 ore mc flurry and ended up with no oreo and even the other 2 had less iscream chips ain't good they were to white and I got a happy meal for my boys and they never gave the toy

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Rizwana Akhtar . 2024-12-25

MORE AT Google

very nice food and quick driver.

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Adrian . 2024-12-22

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Coffee cold and sobbing grandson cause his breakfast was missing.. how difficult is it !!

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Bev . 2024-12-21

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I asked for a plain mccrispy with cheese and WITHOUT mayo!( im allergic ) I said to the man at the speaker is that definitely no mayo and he replied with “I’m doing it” very rudely I got to the window and was given a mccrispy with cheese lettuce and loads of mayo I then said I wanted to give it back as it had mayo in it. While waiting the members of staff were shouting at one another! I was then given one which had everything scraped off with mayo still left in it. I demanded a new one be made because of my allergy. By the time I got my order the rest of my food was cold! My sister had also ordered a triple cheese burger we then get home and she’s got a single cheeseburger!! We’ve tried to ring them over 20 times and are not being answered! This is the worst service I’ve ever received from a McDonald and won’t be returning. Very poor customer service

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Naomi Shinn . 2024-12-21

MORE AT Google

Good place to grab morning coffee

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V G . 2024-12-20

MORE AT Google

Unfortunately When It Arrived The Fries & Nuggets Were Cold

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dave . 2024-12-19

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The delivery driver damaged the food.

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Roxlyn . 2024-12-18

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Drink completely spilled over nothing left in the cup

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Lauren . 2024-12-18

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Chips were stone cold and burger was warm.

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Jo . 2024-12-17

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Delivery driver dropped bag on the doorstep. Drink spilt everywhere ruining the whole order. He apologised but walked off whilst I had to clean all the mess up and bin the food :(

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Emily . 2024-12-15

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Had breakfast with family. Was hot and nice. Quick service too

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Costa Georgiou . 2024-12-15

MORE AT Google

As usual… dips missing. Always the same from maccies

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Dean . 2024-12-14

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I also ordered from McDonald's and I did not receive my whole order and the fries were very cold

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Florin Podulupi . 2024-12-14

MORE AT Google

My kids were really excited to get a happy meal to receive a Grinch toy and ended up getting a Despicable me 4 toy. Very unhappy.

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Holly . 2024-12-11

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Staff aren't great went through drive through. Waited 20 minutes for food for it to be wrong and had to go inside and get it rectified

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Tanya Tanya . 2024-12-08

MORE AT Google

Nice place for a quick breakfast

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Brian Clark . 2024-12-08

MORE AT Google

food very cold and seemed overcooked

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Mary . 2024-12-08

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Food could've been warmer but overall I enjoyed my food

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Craig . 2024-12-07

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Waited 1 hour for our food and never came. Came to the manager to ask and said they didn't get our order as it was cancelled due to no products. They could have told us. Service was terrible all staff members very rude.

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Adrian Kuszyk . 2024-12-07

MORE AT Google

I ordered at 7 : 16 & delivered at 9 15 nearly 2 hours and all food was cold ..

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Richard . 2024-12-07

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Food was cold and took over an hour

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Danneleh . 2024-12-07

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Just took too long I guess turned up cold put my big tastey in the microwave ended up pants fed it to dog went bed hungry thanks McDonald’s

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Dylan . 2024-12-06

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Took half an hour for a standard order ie Big Mac meals

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Wend H . 2024-12-06

MORE AT Google

it was cold I asked for plain and got sauce the bun was hard the chip were so horrible wrinkled cold

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Sharon . 2024-12-06

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The driver not following the customer instructions about calling on the delivery when the customer leaves a note there for calling!!!!!

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Katarina . 2024-12-06

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rude driver. over 15 minutes on the phone directing him to my house, food was cold AGAIN by time it was delivered for the driver to tell me its not possible for it to be cold

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Kerry . 2024-12-05

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Was over an hour a the driver left my food outside In the rain outside my neighbours back gate!!!!

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Luke . 2024-12-05

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Fries and coffee were cold. Driver on time and pleasent

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rachel . 2024-12-05

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No extra vegan patte and sent coke instead of Fanta orrange..... I went the boulevard branch because the Morrisons branch is rubbish... it appears this one is going the same way...... pay peanuts , you get monkeys ..

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Shawn . 2024-12-04

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The bag was already teared open!?

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San . 2024-12-04

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Kind atmosphere,Clean&Tidy,Cultural Services,Food isTasty plus Fresh Vegetable Salad's...

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stan trzeciak . 2024-12-02

MORE AT Google

Nothing came as I ordered I had to put one star cos I wouldn’t have done none

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sarah . 2024-12-02

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My order was cold it took over a hour and half, turned up freezing with the wrong food..

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Shannon . 2024-12-02

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Order was late and was freezing cold

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Carla-leanne . 2024-12-02

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The food was stone cold. Could not even eat it. Went in the bin

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Paul . 2024-12-01

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food is freezing cold, kids will not eat it

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Kerry . 2024-12-01

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Was charged for “free nuggets” and food was cold

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Dylan . 2024-11-29

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Food arrived mostly cold and the chips and nuggets was not edible

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Axl . 2024-11-29

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A definite thumbs up this time. One star dropped for the 'extra pickles and extra onions' I ordered... got the pickles but no extra onions. Otherwise was good to get my order on time and still hot! :)

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Maureen . 2024-11-28

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The food was freezing cold my child wouldn’t eat it

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Louise . 2024-11-27

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Driver hasn’t even turned up. Can someone at just eat please explain why your drivers have no clue where to go? He’s lied and said he’s there and been delivered. It hasn’t

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Craig . 2024-11-27

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Items missing from order, was also meant to have 2 large chocolate milkshakes, was sent 1 small and 1 large lemon drink

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Craig . 2024-11-26

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I still have not received this. 2 and half hours after ordering!!!

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Jimmy . 2024-11-25

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Driver was brilliant and polite. But restaurant missed all the dips and NO dips were in the bag.

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Yash . 2024-11-24

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My driver is very rude shouting with 6yr daughter and refusing to give the food !!!!!! Neighbours watching outside this isn’t correct!!!!

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Emilia . 2024-11-24

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Really friendly courier, he did an excellent job

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Becky . 2024-11-23

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My delivery driver was so sweet and kind. I am disabled and use a walker and it got stuck but the delivery driver stepped right in to help me. You definitely need to keep this driver working for you. Just such a nice gentleman.

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Catherine . 2024-11-21

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Delivery driver stole my double cheese burger - the sealed bag was broken.

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Eesha . 2024-11-21

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Didn’t get all my order and told them and they basically said oh well your not getting anything back

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James . 2024-11-21

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McDonalds did not lable which coke was Zero and Classic if we have a diabetists in the team. Make sure not to repete this mistake.

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Michal . 2024-11-20

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It's McD's.....same old, same old.... overpriced meat in a boring bun....fills a gap but that's about it....much of a muchness and no real use in the big scheme of things...

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John Morgan . 2024-11-19

MORE AT Google

Chips were cold but 5 minutes in the air Fryer brought them back to life. Burger was lovely. Thoroughly enjoyed it. Thank you

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Craig . 2024-11-18

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no dips included in my bag, peeps not happy, straws missing.

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Jeannette . 2024-11-16

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he was so nice, I am disabled and he was so nice asking if he could help me if I needed it, I didnt need it but the fact he asked in the 1st place shows how nice etc he is. I want to tip him but don't know how.

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catherin . 2024-11-16

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they left my food outside and they didn't adhere to the delivery instructions which were to ring my number when they were outside. my food was really cold

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Gemma . 2024-11-15

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It was like chewing gravel. I’m sure your chicken burgers weren’t always cooked in this rubbish.

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joan . 2024-11-14

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Order never showed up. Mostly sucks because I can’t eat much with pregnancy at the moment

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Charlene . 2024-11-14

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Ordered a double quarter pounder with extras in the burger, got no extras and one patty in my “double” pounder, even in the double pounder box. Meet is dry Chips are cold. Heavily disappointed.

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Vicki . 2024-11-13

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I didn't get my full order very disappointed

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Rubina . 2024-11-09

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the wrong drink received . I ordered vanilla milkshake instead i received a coke zero with ice which i dont drink

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Adam . 2024-11-09

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My experience at McDonald's on Bourges Boulevard in Peterborough was fantastic! The staff were incredibly polite and friendly, making me feel welcome from the moment I walked in. They handled my order with care, ensuring everything was just right. The restaurant itself was clean and well-kept, and there was plenty of seating available. I enjoyed the classic McDonald's menu, and as always, my meal was fresh and delicious. The drive-thru service was also efficient, making it easy to grab a quick bite. Overall, it's a reliable spot for a fast-food meal, and the excellent customer service sets this location apart. I highly recommend visiting when you're in the area!

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Kevin. Turner . 2024-11-08

MORE AT Google

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