McDonald's in Vale of White Horse

Worst mcdonalds I’ve been to. Food edible is best I can say. Service slow

Had food delivered cold again !!! When wife spoke to them she got told dosent matter what temputure.!!!! I'm sure with regards to health and hygiene 75 degrees when cooked 65 in Scotland as bacteria grows at a lower temperature I'd suggest leave alone

Friendly and helpful when I had an order query.

Much better now it's been renovated food was hot and delicious

I am extremely disappointed with McDonald’s and Uber Eats. There seems to be no accountability from either party. I ordered food to my home address in Harwell, but the Uber driver left it on a signpost five minutes away without any call or notification. When I contacted McDonald’s, I was told it wasn’t their problem, and Uber Eats was unreachable. I eventually found the food, but on a cold winter day, it was completely ruined. This is the second time this has happened. The staff at McDonald’s were unhelpful, and no refund has been offered for this repeated issue. If McDonald’s is outsourcing deliveries, they should take some responsibility for the service. I will not be using this restaurant again and cannot recommend it.

Ordered a delivery didn’t deliver to us delivered to someone else and up to 15 days for a refund not impressed don’t order delivery

Excellent service and friendly staff

Greatly improved with the new parking/drive through layout and much better inside too!

Extremely clean & tidy, toilets immaculate, food lovely & hot, friendly staff👌🏻top marks

Really nice new restaurant and amazingly friendly staff!

I ordered two meals for my partner and I. Order came quickly and food was fine. However we got 1 tub of ketchup for 2 loads of chips and 4 chicken nuggets. Not enough so we went to ask for some more. We were told that we couldn't have anymore. Tried explaining the situation but they just weren't interested. Very disappointing service and I can't understand why there is a need to be stingy over ketchup.

Food was cold ! Was waiting a while too! Gave us sausage and egg muffins when we asked for egg and cheese as we’re vegetarian! I’ve tried to call them 17 times and no one will pick up! What a joke! £18 and couldn’t eat nothing.

One of the faster McDonald’s around. One I frequent once every couple of weeks or so and have never had an issue here. Food is fast, staff are good and food is always hot. What more could you want from fast food?

Not so fast food on the day of my visit... still tasy..

Received my McPlant sandwich cold ....rubbish on the floor , toilet disgusting....I believe the cleaner was in holiday

Needed a pit stop on our way back from Northamptonshire, due to time of day all the services were very busy, this one was too. Had to consume food in carpark as no sitting inside, but would recommend overall.

Went through the drive thru and ordered food with no problem. Went to the last window where we were met with a 'don't care attitude' when asked a question and was answered with a shrug of the shoulders and a "I don't know, it's your order". 1/9/24 Time 9.30am

THIS IS A HORRIBLE CAFE! There was a silly man who served me 1 portion of halloumi fries and he called it A halloumi fires. Silly man deserves to be fired. Also silly woman laughed at my hat!

We'll maintained. Tidy. Good service and parking

It's to be as it always has been, consistent, a tadd slow now the drive through is there and the same flavour you'd expect from childhood.

Absolute dossers in this branch, ordered a 9 nugget meal and received just nuggets also ordered a burger with no mayo…. Guess what there was mayo on it, how hard is it to read an order of a screen???

Got there at 11:00 and they refused to let us get are pre ordered food when we ordered before breakfast had finished

Always too busy! Which must be a good thing! Food only gets a 5 because the chips are never right!

Avoid!!! Car park is tiny and impossible to park in, restaurant was insanely hot and took ages to prepare food. Signs say services but it's really not.

Stopped here to charge my van but unfortunately the two charging spaces were taken by cars that don't need charging but are diesel or petrol vehicles.Maybe McDonald's can stop this as there are customers that may come in that really need charge up

We were travelling in the early morning hours. This place is open 24 hrs. The food was fresh and nice.

Good food as expected. No atmosphere in a McDs anymore, too sterile

This is amongst the worst McDonalds that I’ve been to. The lay out is appalling and even if it is not busy there will be a queue and a crowd. The first thing is that the people going for parking to order their food in the building end up in the drive through queue, and the people in the drive through get stuck in the car park as you need to drive through it to get out. Spaces in the car park are tight so it is hard to get into a space and out. Then there is the room where you go to order. This is where you are trapped like sardines in this tiny little space trying to make your order and wait for it (if you decide against table service) The ordering machines are in the same space as where you wait for food. The machines are also slow and there are only two of them so you will wait a while. All in all, while the food and staff are great, due to the layout of this McDonald’s I would not recommend it to anyone. It causes what should be a straightforward and easy fast-food experience to be stressful, which is not what you go to McDonalds for.

Gone here a few times over the last year. My order has just never been right. Feel cheated out of a bit of cash each time a go. Hatrick burger with barely any onion (literally just a triple cheeseburger then but more expensive), double big mac with one patty instead of 4, not enough cheese dippers, etc... nothing I can't forgive in isolation, but the fact that every time I collect my drive through and get home I always feel cheated out of money. It's just not good and I'll be making the detour to a further away one in the future.

McSpicy is the one. Great staff.

Good atmosphere as always, nothing was too much trouble

Stopped by at 11pm on way home. Hot food and good service. Nice conversation with chat at Drive Thru window, while waiting for my order

Whenever I order: always get cold food, they never put sauces in (even forgetting the syrup for 2 x pancake meals..). Service terrible. Always give you the cold food before fresh. Avoid this place

Such slow service in this Mc Donalds.

Great pub food fantastic service is wonderful great atmosphere .

Food was amazingly hot, which is a rarity for McDonald's

Not happy we ordered 5 meals got 4meals and we rang up got a replacement and only got the muffin not the meal they was all standing round talking and only one person serving

Only two ordering screens. A long wait before I could order.

Solo traveling. Quick service. Meals hot. Recommemd. Great McDonald's

Ordered a few times from this place and they never send the correct food or what we order. It’s become a nice little game between me and the wife to see what we actually get from this joke of a maccys. Staff are next level incompetent and have no souls. Funny place 😂

Same old, same old. More choice would be good.

Frendy staff ......nice invited.......nice food

Nice and clean. Definitely one of the good ones

Server went out of her way to ensure customer satisfaction

You know what you are going to get at McD's, although there is now such a large variety ordering can take longer. Service always very good and enjoy the table service.

Stopped for a rest and a triple, chips and milk shake. You know what your getting. Better to stop and rest . Keep up the hard work, staff.

Seemed a bit chaotic, when we eventually got my order and proceeded to eat the sausage and egg mc'muffin my egg yolk was missing! Very disappointed but couldn't take it back. Otherwise good 👍

Very busy as it was half term. Only place we could find on way to Portsmouth

Kitchen: well... it's a McDonald's. Service: the staff is friendly, but we feel that they are under pressure... like in all McDonald's.

Standard McDonald's quality. Car park and drive through is all very cramped.

It was ok. The wrap I had was customised to have no pickles and onion but there were pickles and onion when it wasn’t even busy. Staff were nice enough but the toilets were very bad. Atmosphere not very entertaining. I would somewhat recommend. The ice cream was also mcbroken again

Got a takeaway husband was very ill after it.

I used the drive thru and was served my breakfast order in a courteous manner. The food was in line with my expectations. I did not go in so the atmosphere was of my own making.

Breakfast over cooked two time now, made me feel sick

Horror. Urine smell. Cold burgers and fries, it couldn't be worse.

First time visiting as passing through but will be the last. Absolutely disgusting! Female toilets disgusting and well below usual McDonald’s standards. Toilet wouldn’t flush properly, sink was filthy didn’t look like it had been cleaned for weeks, then realised that the tap didn’t work so do not know how female employees wash their hands before preparing food. The lady that brought our food out was friendly which was the only positive thing about this place. We ordered 4 meals so not cheap. My McPlant was cold so obviously been sat for some time. I didn’t bother complaining as after seeing the cleanliness, I didn’t really want to eat anything else from here. Husband went to toilets and appears they were as grim as the ladies. Neither toilet displayed the times for cleaning the toilets as I suspect they hadn’t been for some time. Avoid at all costs

Fine - standard mcplant offering delivered swiftly. Clean.

So expensive now! 😫 £60 for 5 people

It's a McDonald's Not changed still a McDonald's

ordered at 10.30 and waited until 12.30 with the estimated time constantly being pushed back just for them to cancel the order. could've cancelled it earlier instead they left us to wait.

Always check your bag before driving off,normally stuff missing .

7.07 am on 15th march 2024 Closed with no explanation while staff sit at the tables eating

Very tidy and well staffed. All very polite and a great service!!

Took them ages to take an order on the drive, over 15min.... The big tasty that i ordered looked like it should have come with assembly instructions..... Not going back there

Worst service even from our local branch, your staff are rude pushing past people without say excuse me, lazy is also an understatement left our order 131 on the side to go cold. A branch in desperate need to a good clean and staff training Tonight s manger should be sacked no structure and very little activity

Quick table service. Good Manor fekm staff. Food a little colder than hoped but suits the appetites of my children. Great view from upstairs.

My default on these sort of places. It's a mcdonalds! Did find the staff a bit clueless at a not very busy time of the day.

Always busy as it's on a major road intersection. However the staff are all hardworking and friendly. The whole place is clean and tidy.

Unfortunately, it's not a good impression, 20 min for 2 coffees. The staff wasn't sure what they were doing.. they said there are short staff.Another lady asked for a refund to cancel her order, so they ignored her about 5 min,and then it took 10 min to do the refund.

It’s McDonald’s. Don’t expect anything mental, I went in for a cheeseburger, they got my order correct, the ice cream machine was functional (from what I could tell). Service was very fast however, but it was still just a cheeseburger. Good place to eat if you’re on the go.

Drive-through made me park up for 10 mins then forgot part of my order. I don't ever want to park up, stop asking customers to do that. You're supposed to be "fast food", if you can't make menu items quickly don't offer them.

Usual McDonalds fare. Clean and pleasant restaurant with good service.

Great location and helpful staff

Great feesh fast food. I do enjoy a box of nine from time to time! 🤣

Food is great. Time waiting is short if you order ahead. Nice staff and efficient.

It's a McDonald's so the food is what it is but the car park is the worst car park known to man! Bays are too small, even a fiat 500 would feel like an artic lorry trying to manoeuvre this car park!

Food arrived as order and clean facilities

Always a favourite place to stop, enjoyable, nutritious and quick service.

Good clean swift emporium 👍. Mad busy on this day but the queue was quickly addressed.

Stopped off here on our way to Southampton fc. Used it loads of times on our travels to the South Coast. Literally 2 mins of the A34.

Typical Mc D but always busy.

Waited ages in the drive through,wasn't even busy! Given food that wasn't ours and everything we ordered was hardly hot and way too much salt!

It's a McDonald's so food and atmosphere are what you'd expect for a fast-food place. The service however, is always fantastic with really friendly and polite staff.

Quite the nicest macdonalds we have ever been in . There was a greeter who directed people to the most efficient way to order. Food was brought to the table and cleared away. Really lovely staff too. Obviously a team motivated by great managers. Unexpectedly fabulous.

This McDonald's shop located in service area at Milton Heights. Although it is not a big one, the staff are friendly and helpful. Of course, they are hard working and do what they can.

I arrived just after they had a power cut, understandable that this is out of their control but communication was terrible about when their systems would be up and running. Service is poor.

Just stopped off on my way home, i ordered 5 breakfast at 10:40 at tge drive thru, was asked to pull up and they will bring my order to the car. 15 mins later nothing, i asked one on the staff delivering food to the cars where my order was, she came back five mins later to say it was just being done? 10 mins later a manager came to the car with the wring order and asked what i had ordered? This was now past the breakfast times so asked for a refund. Manager went on to explain that her staff definitely delivered the order to my car????? Bad experience!

What a tragedy. I do not recommend

Burger had no moisture in it and tasted dry

It's a McDonald's selling McDonald's - you know what you are getting! Fairly tired setting, few lurking teenagers, not particularly warm - our fault for calling at 23.00 on way home from mid-week football. In & out in 20 minutes, think it's called fast food! Clean toilets

Still not the hottest . Good friendly staff

Not good service the place is always dirty

Quick and easy. Food was hot and quick to take out

Very quick turnaround for the quicker dri er.

Makes a change but actually food was hot and well presented not thrown in as usual lol , fine mcdonalds dining

The traffic during the day is not great, especially at lunch time. The road design is poor and the car park is way too small considering how many customers there are a day. People are constantly battling to get a space and the spaces are so small vans protrude comically far out. Good food but needs a major revamp.

Standard McDonald's, great for fast food

Its McDonald's what more can be be said Clean, tidy Good staff Food good

Our food was shown as ready and we could see it however food delivery services were being prioritised. In the end we had to ask for our food pointing where it was just sat. On collecting the strawberry milkshake was more plain than strawberry and the coffee not as good as usual. The toilets could also have done with a clean and the restaurant bins emptied. Not recommended

Breakfast here was superb. Hash browns were hot, crispy, no residual oil and well salted. Perfection. Double sausage muffin was well put together and hot. Coffee was great. We sat outside but could see the insides are clean and service was prompt despite being very busy at the time.