McDonald's in Vale of White Horse

Ordered a Minecraft meal and didn’t get the toy and card with it unbelievable will not be coming back this place should be shut down

The food here is terrible, and always for drive through. It happened a few times. In my McSpicy box, they put in the cheaper McChicken sandwich. Don’t know if they did this intentionally for drive-through because people don’t check what’s in the box there and then, and can’t be bothered to drive all the way back to correct the order. The chips are just not cooked, soft and soggy, and somebody forgot to put salt on it.

Quick delivery easy parking great location the food was hot no complaints.

Decent food served quickly to table.

Chips were actually warm, Burger was good standard. Well managed and staffed branch.

It is unknown what they add there

Some of what we wanted wasn’t available. The food we ordered was cold and I don’t mean warm I actually mean cold and no straws…. That’s me done with maccys, 6 times on the trot it’s been awful

Best MD’s I have ever visited ! So clean and food was actually edible and warmed through. Usually go to Cannock branch and food is ALWAYS stone cold and just slopped and thrown around in the boxes. So well done ! This place is a delight to visit.

Reasonable McDonald's, just make sure to double check your order if you use the drive though

Stopped to use the ev chargers. McD’s good. Eat in as charging an EV. Where the chargers are? Im driving a long wheelbase Transit van. Cant park in the space as an Enterprise rental is blocking it, and the van will obstruct the exit road anyway! REALLY need to think where chargers are placed, and who is likely to be using them!

Health and Safety Concern Serious concern about the unacceptable condition I encountered during my recent visit to your McDonald’s location in Milton. Upon entering the restaurant, I was shocked to discover human feces on the floor in a public area, creating an extremely unsanitary and unsafe environment for both customers and staff. This situation is not only deeply unhygienic but also raises serious concerns about food hygiene and overall cleanliness, which are fundamental expectations for any reputable restaurant. The presence of human waste in such a high-traffic area poses a significant health and safety risk, as it could lead to contamination and the spread of harmful bacteria. It is deeply concerning that such an incident occurred in a place where food is served to the public. What exacerbated the situation was the lengthy delay in rectifying the issue. Despite the obvious problem, it took an unreasonably long time for staff to address and clean the area, which only heightened my concerns regarding the restaurant’s commitment to maintaining proper hygiene standards. As a result of this distressing experience, I have felt compelled to report this incident to the Food Standards Agency and South Oxfordshire District Council, as I believe it is critical for these authorities to investigate the conditions at this location and ensure the restaurant adheres to proper hygiene and health standards. Please see photo attached in review.

I wanted to write a review because I noticed someone called Ria working really hard to make everyone feel welcome. She was exceptionally polite to everyone, whilst cleaning the place like a machine. I hope she gets recognition for her hardwork because she's the only reason for the 5 *.

Recently refurbished- staff generally really nice.

Stood at the counter today a quiet Sunday wanting sugar for my coffee as none was given . Staff saw me but ignored me. Asked to eat in. But worker put my food from a tray into a bag. Service not good . Used to come here before the refurb and service was a lot better .

Once again not being bothered to look at the order correctly it's not rocket science a double cheeseburger comes with 2 burgers not 1!?!?!, oh I'm so sorry this sometime happens il sort it for you? Um I'm sorry but this shouldn't happen. This is why the young girl died from costa not being bothered to read the order and it cost a young girl her life, when are you gonna employ people that what to be in this career not just as a job

Came in to the restaurant and was served by a young man called Sam, absolutely fantastic service from him and McDonald’s should push him through the management programme . What an asset to this business he is … Thanks Sam , I will return 👍

I'm happy to see the staff know how to stick to a script. Placed an order via Uber Eats and due to one issue or another, it took them an hour to get someone to make the delivery - Uber Eats fault yes. But the staff made an order and let it sit there for over an hour and they handed it over for delivery, not much diligence or care for customers! I agree it's not mcdonalds fault entirely but they have a clear disregard for customer service and diligence for knowingly sending out cold food.

Strange thing to say but the milkshake wasn't cold! Also why is it that when I order large 🍟 I feel like I get a larger box but not more food.

A good restaurant. Service good but surprised by small eating area in an important venue.

It's a McDonald's. Downsides are the limited parking and drive thru gets very busy due to location. Busy restaurant means fresh food though, which is a plus. Never sold out of anything in my experience and can't think of any order they've messed up in 15 years of visits. UPDATE 2025: since the refurbishment service is even better. Just had arguably the best Big Mac of my life 👍 The chili double cheeseburger is worth coming back for. Abingdon and Oxford McDonald's could do with taking lessons from this joint 👊

Nice refurbished building ple ty of parking a ailable

It was a service station on the M6, so there was no atmosphere. Also, it was self ordering from electronic menu, so there was no service to speak of.

Just wanted a coffee couldn't find the sugar and no one,available, to ask. Parking cramped.

After being made to wait was greated at the first window by the rudest bloke ever never said how much order was wasn't please thank you not good enough

Everytime I go they never have mcfrappes. EVERYTIME! This is just ridiculous , get it sorted McDonalds you are loosing so much money .

Worst mcdonalds I’ve been to. Food edible is best I can say. Service slow

Had food delivered cold again !!! When wife spoke to them she got told dosent matter what temputure.!!!! I'm sure with regards to health and hygiene 75 degrees when cooked 65 in Scotland as bacteria grows at a lower temperature I'd suggest leave alone

Friendly and helpful when I had an order query.

Much better now it's been renovated food was hot and delicious

Ordered a delivery didn’t deliver to us delivered to someone else and up to 15 days for a refund not impressed don’t order delivery

I am extremely disappointed with McDonald’s and Uber Eats. There seems to be no accountability from either party. I ordered food to my home address in Harwell, but the Uber driver left it on a signpost five minutes away without any call or notification. When I contacted McDonald’s, I was told it wasn’t their problem, and Uber Eats was unreachable. I eventually found the food, but on a cold winter day, it was completely ruined. This is the second time this has happened. The staff at McDonald’s were unhelpful, and no refund has been offered for this repeated issue. If McDonald’s is outsourcing deliveries, they should take some responsibility for the service. I will not be using this restaurant again and cannot recommend it.

Excellent service and friendly staff

Greatly improved with the new parking/drive through layout and much better inside too!

Extremely clean & tidy, toilets immaculate, food lovely & hot, friendly staff👌🏻top marks

Really nice new restaurant and amazingly friendly staff!

I ordered two meals for my partner and I. Order came quickly and food was fine. However we got 1 tub of ketchup for 2 loads of chips and 4 chicken nuggets. Not enough so we went to ask for some more. We were told that we couldn't have anymore. Tried explaining the situation but they just weren't interested. Very disappointing service and I can't understand why there is a need to be stingy over ketchup.

Food was cold ! Was waiting a while too! Gave us sausage and egg muffins when we asked for egg and cheese as we’re vegetarian! I’ve tried to call them 17 times and no one will pick up! What a joke! £18 and couldn’t eat nothing.

One of the faster McDonald’s around. One I frequent once every couple of weeks or so and have never had an issue here. Food is fast, staff are good and food is always hot. What more could you want from fast food?

Not so fast food on the day of my visit... still tasy..

Received my McPlant sandwich cold ....rubbish on the floor , toilet disgusting....I believe the cleaner was in holiday

Needed a pit stop on our way back from Northamptonshire, due to time of day all the services were very busy, this one was too. Had to consume food in carpark as no sitting inside, but would recommend overall.

Went through the drive thru and ordered food with no problem. Went to the last window where we were met with a 'don't care attitude' when asked a question and was answered with a shrug of the shoulders and a "I don't know, it's your order". 1/9/24 Time 9.30am

THIS IS A HORRIBLE CAFE! There was a silly man who served me 1 portion of halloumi fries and he called it A halloumi fires. Silly man deserves to be fired. Also silly woman laughed at my hat!

We'll maintained. Tidy. Good service and parking

It's to be as it always has been, consistent, a tadd slow now the drive through is there and the same flavour you'd expect from childhood.

Absolute dossers in this branch, ordered a 9 nugget meal and received just nuggets also ordered a burger with no mayo…. Guess what there was mayo on it, how hard is it to read an order of a screen???

Got there at 11:00 and they refused to let us get are pre ordered food when we ordered before breakfast had finished

Always too busy! Which must be a good thing! Food only gets a 5 because the chips are never right!

Avoid!!! Car park is tiny and impossible to park in, restaurant was insanely hot and took ages to prepare food. Signs say services but it's really not.

Stopped here to charge my van but unfortunately the two charging spaces were taken by cars that don't need charging but are diesel or petrol vehicles.Maybe McDonald's can stop this as there are customers that may come in that really need charge up

We were travelling in the early morning hours. This place is open 24 hrs. The food was fresh and nice.

This is amongst the worst McDonalds that I’ve been to. The lay out is appalling and even if it is not busy there will be a queue and a crowd. The first thing is that the people going for parking to order their food in the building end up in the drive through queue, and the people in the drive through get stuck in the car park as you need to drive through it to get out. Spaces in the car park are tight so it is hard to get into a space and out. Then there is the room where you go to order. This is where you are trapped like sardines in this tiny little space trying to make your order and wait for it (if you decide against table service) The ordering machines are in the same space as where you wait for food. The machines are also slow and there are only two of them so you will wait a while. All in all, while the food and staff are great, due to the layout of this McDonald’s I would not recommend it to anyone. It causes what should be a straightforward and easy fast-food experience to be stressful, which is not what you go to McDonalds for.

Good food as expected. No atmosphere in a McDs anymore, too sterile

Gone here a few times over the last year. My order has just never been right. Feel cheated out of a bit of cash each time a go. Hatrick burger with barely any onion (literally just a triple cheeseburger then but more expensive), double big mac with one patty instead of 4, not enough cheese dippers, etc... nothing I can't forgive in isolation, but the fact that every time I collect my drive through and get home I always feel cheated out of money. It's just not good and I'll be making the detour to a further away one in the future.

McSpicy is the one. Great staff.

Good atmosphere as always, nothing was too much trouble

Stopped by at 11pm on way home. Hot food and good service. Nice conversation with chat at Drive Thru window, while waiting for my order

Whenever I order: always get cold food, they never put sauces in (even forgetting the syrup for 2 x pancake meals..). Service terrible. Always give you the cold food before fresh. Avoid this place

Such slow service in this Mc Donalds.

Great pub food fantastic service is wonderful great atmosphere .

Food was amazingly hot, which is a rarity for McDonald's

Not happy we ordered 5 meals got 4meals and we rang up got a replacement and only got the muffin not the meal they was all standing round talking and only one person serving

Only two ordering screens. A long wait before I could order.

Solo traveling. Quick service. Meals hot. Recommemd. Great McDonald's

Ordered a few times from this place and they never send the correct food or what we order. It’s become a nice little game between me and the wife to see what we actually get from this joke of a maccys. Staff are next level incompetent and have no souls. Funny place 😂

Same old, same old. More choice would be good.

Frendy staff ......nice invited.......nice food

Nice and clean. Definitely one of the good ones

Server went out of her way to ensure customer satisfaction

You know what you are going to get at McD's, although there is now such a large variety ordering can take longer. Service always very good and enjoy the table service.

Stopped for a rest and a triple, chips and milk shake. You know what your getting. Better to stop and rest . Keep up the hard work, staff.

Seemed a bit chaotic, when we eventually got my order and proceeded to eat the sausage and egg mc'muffin my egg yolk was missing! Very disappointed but couldn't take it back. Otherwise good 👍

Very busy as it was half term. Only place we could find on way to Portsmouth

Kitchen: well... it's a McDonald's. Service: the staff is friendly, but we feel that they are under pressure... like in all McDonald's.

Standard McDonald's quality. Car park and drive through is all very cramped.

It was ok. The wrap I had was customised to have no pickles and onion but there were pickles and onion when it wasn’t even busy. Staff were nice enough but the toilets were very bad. Atmosphere not very entertaining. I would somewhat recommend. The ice cream was also mcbroken again

Got a takeaway husband was very ill after it.

I used the drive thru and was served my breakfast order in a courteous manner. The food was in line with my expectations. I did not go in so the atmosphere was of my own making.

Breakfast over cooked two time now, made me feel sick

Horror. Urine smell. Cold burgers and fries, it couldn't be worse.

First time visiting as passing through but will be the last. Absolutely disgusting! Female toilets disgusting and well below usual McDonald’s standards. Toilet wouldn’t flush properly, sink was filthy didn’t look like it had been cleaned for weeks, then realised that the tap didn’t work so do not know how female employees wash their hands before preparing food. The lady that brought our food out was friendly which was the only positive thing about this place. We ordered 4 meals so not cheap. My McPlant was cold so obviously been sat for some time. I didn’t bother complaining as after seeing the cleanliness, I didn’t really want to eat anything else from here. Husband went to toilets and appears they were as grim as the ladies. Neither toilet displayed the times for cleaning the toilets as I suspect they hadn’t been for some time. Avoid at all costs

Fine - standard mcplant offering delivered swiftly. Clean.

So expensive now! 😫 £60 for 5 people

It's a McDonald's Not changed still a McDonald's

ordered at 10.30 and waited until 12.30 with the estimated time constantly being pushed back just for them to cancel the order. could've cancelled it earlier instead they left us to wait.

Always check your bag before driving off,normally stuff missing .

7.07 am on 15th march 2024 Closed with no explanation while staff sit at the tables eating

Very tidy and well staffed. All very polite and a great service!!

Took them ages to take an order on the drive, over 15min.... The big tasty that i ordered looked like it should have come with assembly instructions..... Not going back there

Worst service even from our local branch, your staff are rude pushing past people without say excuse me, lazy is also an understatement left our order 131 on the side to go cold. A branch in desperate need to a good clean and staff training Tonight s manger should be sacked no structure and very little activity

Quick table service. Good Manor fekm staff. Food a little colder than hoped but suits the appetites of my children. Great view from upstairs.

My default on these sort of places. It's a mcdonalds! Did find the staff a bit clueless at a not very busy time of the day.

Always busy as it's on a major road intersection. However the staff are all hardworking and friendly. The whole place is clean and tidy.

Unfortunately, it's not a good impression, 20 min for 2 coffees. The staff wasn't sure what they were doing.. they said there are short staff.Another lady asked for a refund to cancel her order, so they ignored her about 5 min,and then it took 10 min to do the refund.

It’s McDonald’s. Don’t expect anything mental, I went in for a cheeseburger, they got my order correct, the ice cream machine was functional (from what I could tell). Service was very fast however, but it was still just a cheeseburger. Good place to eat if you’re on the go.

Drive-through made me park up for 10 mins then forgot part of my order. I don't ever want to park up, stop asking customers to do that. You're supposed to be "fast food", if you can't make menu items quickly don't offer them.

Usual McDonalds fare. Clean and pleasant restaurant with good service.

Great location and helpful staff

Great feesh fast food. I do enjoy a box of nine from time to time! 🤣

Food is great. Time waiting is short if you order ahead. Nice staff and efficient.