McDonald's in Dartford

Happy with our order. Food and coffees were hot. Driver was friendly and respectful. Many thanks.

wrong item I ordered crispy chilli wrap recieved bbq

Food was all cold as delivery driver sat in his car for about 10 minutes before delivering our food. Have a picture as proof. I’m disgusted that I’ve been refused a refund

Food was not up to usual standard and Luke warm

Gave me nuggets instead of 9 selects

I ordered 3 sauces and got none. What a shame!

delivery on time, meals arrived hot.

cold food terrible burgers chips stone cold

Food was cold and drink wasn’t all the way full I want a refund

Drink upside down all food cold

Delivery time kept going up not down. 5 mins to 12 mins. then up and up. Consequently food was cold and needed heating up. One part was wrong burger. And no straw to drink milkshake with!

Stone cold on arrival. Driver was at fault

great, food warm and order correct

Stone cold food and “hot” drink - All thrown away.

my coke has spilt on my bed and ice ream

cold fries.... order should be packed at the same time. not left out to cool

My food came quick and is freezing cold

food cold, driver didn't deliver to door in a thermal bag

Food was stone cold , ordered a large and came with hardly no chips. Workers ok the phone at restaurant was rude when I rung to ask where my order was.

The food was cold and poor quality

Wrong order, Order that was delivered was made 6 hours prior to it's arrival

Wrong order delivered 2 unhappy grandchildren

Food cold, no straws for the drinks, no serviettes

all food items cold. and delivered sweet curry instead of sweet sour dip ..

I’m tied to hear complaints about this McDonald!! All my family and friends complain and never get fixed!! Poor customer service, takes so long to bring your food and always cold. Staffs is playing and don’t care about. Big AVOID THIS PLACE!!!

My order was wrong and I was given a single quarter pounder rather than a double.

Most of it is cold and not fit for anyone to eat. Refund please

Drink turned up all leaking out the bag food turned up cold

Took 20 mins for one burger to come today. I seem to have a problem every time I use the McDonald’s from missing items to poor customer service.

Courier rode around for 15 mins in the vicinity of my property saying he couldn’t find it, he had instructions a child could follow but still insisted he couldn’t find me, food was so cold I had to throw it, disgusted.

Food went cold because he couldn’t find my house I had to run to him he was 5 minutes away

Food cold...STOP allowing drivers to accept 2 orders in completely different directions! There's no point taking 2 orders if the driver has to go back past McDonald's.....just pick up the second order later so it stays hot. It really isn't difficult to solve such a simple problem.

As usual cold / hard don’t no why I bother

The food was frozen the chips where stale the order was missing sauces serviettes the tea and coffee were frozen cold no milk or sugars. It was inedible

Order showed as delivered but never arrived

All good delivery driver very polite

Best donnies i've had in a while! Actually warm and most importantly correct! Beats Princes Road & Spital Street

Very friendly and happy attitude, wish more drivers were like him

my meal was late and cold very dissatisfied

Great service very friendly thank you xx

wrong wrap and it's cold as long as all the chips

Food good. No lift for oldies. Not enough tables downstairs

very nice, mcmuffin quite warm, coffee just right.

man tried to get wrong order corrected, but didn't give me my sons happy meal

Very slow service if you want to eat in, they prioritise drive thru.

Food was never delivered no number to contact neithe…

Waited 4 hours for my food and it never arrived

Don't do muffin and drink for 2.99 like most mcdonald's

Food cold, no bottom of bun on vegetable deluxe burger

Despite our drinks leaking, the delivery driver showed that there is still kindness in people as he went to our local shop after and bought us 2 cans of coke to make up for the drink leakage.

Delivery driver was efficient but McDonald's order very expensive 29.00 for takeaway food?? Very expensive for a family in these times ordered on behalf of friend for her children...I would not order again ...no

absolutely abysmal stone cold no big mac sauce in the big mac looks like it was thrown together

food was cold and did not get a good refund

Delivery took an hour with no attempt to deliver. There was no knock at the door or buzzer.

Tried twice to order online, first time order cancelled and said up to 7 to refund, rip off. Second time said order was on its way, then said order cancelled again. McDonald's delivery is appalling. Previous orders have always been missing something

Food was cold because driver kept driver around I circles also no 6 nuggets free after spending over £15 as advertised on site

Stone cold food. Sloppy melted shake. No expiry time on apple pie

Food cold late and missing chips paid £23 for 2 burgers

Missing half the order and not taking note of requests

Cold, items missing (again). Very disappointing

even though the food came very quickly the food was stone cold.

Food was lukewarm driver could be a bit happier didn’t even get a hello

Every order I place is always cold there’s no point

I received the wrong order again!

Completely wrong order recieved.

Poor staff, poor customer service. Worker serving the car in front was talking to car front for 5 mins she then drops the money the car drives off while the guy is doing balloons. She then asks me to pick up the money that she dropped without thank you and then gets my order wrong. She was as useful as a pair of glasses on someone with no ears.

Terrible ordered loads of food never gave me it absolute piss take never answered the phone when I rang do not order from here they are terrible human beings and do not care for anyone’s health or safety

This must have the record (7 times for me ) for non availability of Ice cream the place is so obviously mis-managed..the worst scenario is that they just don't careĺ shown by the appalling star rating.. Latest.. 5 more times out of ice cream and now out of Mars offer as advertised then offered Burger instead of Maltesers substitute.. Just poor management and the blind leading the blind..with attitude...

The burgers ordered was cold and had no cheese sauce on . Burgers was over cooked and dry.Chips was cold too. Hot apple pie was a little bit warm. The app offered a free big mc but no big mc was delivered. Delivery was delayed and arrived after approximately 90 mins. Previously ordered the evening before and was given a refund as the order was incomplete so I decided to give them another try as mistakes can happen. I am very disappointed that the same restaurant can give poor service .

Food OK but same old frustrating problem - can't order nuggets until you pick your preferred dip! trouble is, no dip is delivered!

The ordered was late. The delivery did not turn up but said it’s been delivered.

I found this Inside the burger (meat) when I chew , I thought it is bone but it is plastic Thank you mc Donald 😟

My food was cold even thou it was on time and I didn’t receive my fries and sauce

give these night workers a raise they make good burgers, 10/10

The delivery was an hour late and when it finally came it was cold, soggy and inedible, I wouldn’t mind but the restaurant is a 5 minute drive away so my food was obviously sat in the restaurant ready for delivery long before it was collected by a driver. I’d rather have my order declined than just served inedible, at least I could go elsewhere instead then

2 hour we waited and when it came was stone cold not happy

food not very warm ,put a cold bottle of orange juice in with the warm food

Delivery time changed about 4 times. It was really cold when it got here.

Food was like it was cooked hours ago… worst I’ve ever had.

food was cold and no straw for my drink

Cold food asked plain burgers with nothing on it . We got ham bugers with everything large cola more a small cola . Not Happy

drink had spilled over and all over my floor!! no dip and all food was cold!! shocking food

no delivery at all, absolute joke

Not bad at all. Arrived on time.

cold and was out of packaging awful restaurant

only got 1 fries when I ordered 3!

Both large drinks had fallen out of the container and completely leaked in the bottom of the bag. Both drinks and two mcflurries were ruined

Absolutely horrific! Over an hour late and ice cold and inedible!

Food was stone cold and didn’t have that far to travel, did this driver even care

Friendly cleaner / greeter , a asset

Appealing service almost 2 hours late, no confirmation or explanation just expected to pay for dreadful service. Last time.

Wish I could give 0 stars, people taking the orders at drive through haven’t got a clue and every single time we go here chips are cold and stale the food is always cold going to start going Burger King instead

Great service. As it should be..

food was cold and there was a drink missing

Awful delivery took over half an hour and food was stone cold

one sausage mcmuffin only had egg in it

ordered chocolate milkshake it came with banana and the chocolate brownie didnt come either

Came with absolutely wrong order just nuggets I want my money back these drivers take no accountability I want my money back !!!

Drink I ordered didn't come, instead had water

I don’t know if cause I was early but ordering 2 McMuffins & they both come warm with stale bread us terribly