Based on 235 opinions finded in 3 websites
Based on 235 opinions finded in 3 websites
Nº 248 in 300 in Dartford
Nº 4 of 8 Pizza & Pasta in Dartford
Opinions
Super thanks to Harman & Jaswant at the tills for being super friendly & making sure I received my order in a good manner. Recommend this pizza hut!!
Hana BE . 2024-11-17
MORE AT Google
Delicious food, great man behind the counter!! Will come again next bonfire night :)
Izzy Acland . 2024-11-02
MORE AT Google
The man at the till helped us to download the app and we got some great deals on our pizza! 10/10 will come again!
Jo Hoadley . 2024-11-02
MORE AT Google
pizza is always hot and taste this is the best place to order
Sirisha Mannava . 2024-10-28
MORE AT Google
I ordered a pizza and needed some alterations for toppings etc (I can be so fussy), I had the pleasure of being served by Siva. Absolutely top bloke, he catered to every need with a smile and was so polite. A consummate professional, I’ll be getting my pizzas from this branch in future. 5 stars.
Grant Kilburn . 2024-10-12
MORE AT Google
Pizza 🍕 is very hot and delicious .
jagadeesh paleti . 2024-09-24
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I've been visiting this place for a while. Food and service really amazing.
ÑÄG REDDY . 2024-09-22
MORE AT Google
Lovely pizza and customer service
Bobby G Singh . 2024-09-21
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Great service from Jeswanth. Pizza was hot and well made.
Primo . 2024-08-20
MORE AT Google
Jeswanth is very kind and helpful with his big smile and gave me the best deals without hesitation. Very nice to have him to serve me
Sai Reddy . 2024-08-20
MORE AT Google
Jaswanth customer service is very good and very helpful
Ganesh G M . 2024-08-18
MORE AT Google
Excellent service. Friendly staff. Jaswanth is very kind and helpful. Always greets with a smile on face
Gaurav Agarwala . 2024-08-16
MORE AT Google
You change my order time twice and I still haven’t received my order. And when I did receive my order it was cold and not enjoyable. Won’t be ordering again.
Francesca . 2024-07-28
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Very good staff. Good ambience.
naveen kumar sarila . 2024-07-28
MORE AT Google
Excellent service nice food must recommended
Ravinder Reddy alluri . 2024-07-28
MORE AT Google
My to go place for cheat days. All staffs were friendly and polite to me. Jeswanth and Harman took care of my special request and delivered it on time.
Rajmeen Banavali . 2024-07-21
MORE AT Google
It was busy, it looked clean and the atmosphere for me was great and most of the staff were friendly. Service was a little slow at times but they asked about any allergies.
Fiscal Talewa . 2024-07-01
MORE AT Google
Offers very friendly staff and quick service, ensuring a pleasant dining experience. Their efficiency and warm hospitality make every visit enjoyable
Kalyan j . 2024-06-24
MORE AT Google
The food is really good and the service is excellent.
g s kumar . 2024-06-23
MORE AT Google
App says it has delivered my order but hasn’t
Leah . 2024-06-14
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Ordered arrived at 9:02 when due at 8:30. Called restaurant and was told delivery driver had not turned up to collect.
Connor . 2024-06-09
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Still waiting will be writing another review when the food turns up
Diane . 2024-06-09
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Amazing food and service, great experience
Mundluri Jagadeesh . 2024-06-07
MORE AT Google
ordered at 9pm - should have been delivered by 9.40. 10.pm. Its now 10.15 pm. No delivery Pizza Hut restaurant is closed. Want a full refund. look forward to a reply.
Tony . 2024-05-12
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Order was delivered over an hour late, past 10pm, and the wrong pizza was delivered to top of the disappointment. Wedges were barely cooked, most were hard, the rest were soggy!
Jodie . 2024-05-12
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Very friendly and good suggestions for food ordering. Very good taste.
Vipin Chowdary . 2024-04-14
MORE AT Google
Delicious, served on time. Friendly staff
bindu venkateela . 2024-03-30
MORE AT Google
Pizza was very tasty and yummy And the staff is friendly 😌
Harmanjot Kaur . 2024-03-22
MORE AT Google
Items where missing we contact the shop they said they gonna call back and they never did. It’s the second time that this happened ! Very disappointing
Antzi . 2024-03-18
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Always serves fresh and hot Pizza 🍕
S LIKHITHA . 2024-03-17
MORE AT Google
Very nice, Jes is very helpful!
JIQING HE . 2024-03-03
MORE AT Google
Pizza Hut dartford is very good for taste and service
Arun Kumar . 2024-03-03
MORE AT Google
Guy couldn’t speak English properly kept calling me mate I put the phone down first point of call and this is the best they can do shame on you
Farooq Majeed . 2024-02-28
MORE AT Google
It took four phone calls before my pizza arrived. It was a hour and a half late. Pizza Hut say it wasn't their fault, their driver let them down!
Colin . 2024-02-23
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Great pizza made and delivered quickly
siva Perni . 2024-02-16
MORE AT Google
Absolutely amazing pizza and service again! The pizzas are fully loaded with quality ingredients, and I love the loaded three cheese blend. Pizza always arrive pipping hot and your delivery drivers are friendly & polite. Well done!!
Bianca Salmon . 2024-02-16
MORE AT Google
the app wasn't updating so couldn't track the order
Nneamaka . 2024-02-13
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Quick service and food was piping hot. Overall great experience
siva sai perni . 2024-02-12
MORE AT Google
Food is delicious.!! Must visit✌🏻
shiva andoju . 2024-02-07
MORE AT Google
had to call 3 times kept getting told it was on its way but it was an hour late with no apology or reason why
Sally . 2024-02-04
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My food took 2hours+ to arrive and it was freezing cold. How can this be acceptable? I had to contact the restaurant 3 times to get it delivered in the end and it was not enjoyable at all due to how cold the food had went. I want a refund
Jack . 2024-02-03
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Waited hour and half and had to go and collect it in end and still had to wait 15min in the shop
Jordan . 2024-02-02
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Still not arrived over 2 hours late phoned restaurant 4 times and was told they were waiting for a driver. Also I was talked to in a bad way. Want a refund please.
Melanie . 2024-02-02
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We waited for 2 hours to receive our pizza! I’ve called the restaurant and I been advised that I should do the order prior to receiving with 2 hours. This is ridiculous never again!
Carla . 2024-01-30
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What a joke of a store, made worse that no one speaks English to deal with issues massive joke
charles . 2024-01-29
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Great pizza, just very poor order management. Not sure what happened tonight but waited over 2 hours for delivery and had to go and collect in the end.
Jack . 2024-01-26
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Appalling!!!! We waited 1 hour 40 for a delivery from the Dartford branch. When it arrived, it was missing drinks (paid for extra) and pizza was missing, garlic bread was cold, rock hard and burnt. The pizza that was delivered had half the topping stuck to the box. This is by far the worst Pizza Hut I have ever used. I called to complain, the man I spoke to just said do a complaint on just eat there’s nothing I can do. No offer to refund or replace. He then abruptly hung up! No customer service
xx . 2024-01-01
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Horrible customer service and no communication
Victor . 2023-12-31
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Ordered 12.15 still no sign of delivery at 13.45.Delivery was due 13.05 and tells me to enjoy my food
Kevin . 2023-12-20
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Nice and tasty pizzas. Lovely experience, cheap and best in Dartford
mani manigopalperni . 2023-12-16
MORE AT Google
Good food as always and nice customer service
MonsterOn2Wheelz . 2023-12-13
MORE AT Google
Best pizza store in dartford. Always good and tasted nice
Alya Alyaani . 2023-12-13
MORE AT Google
Ordered a delivery from the market street pizza hut and requested them not to cut the pizza as i don’t like it. My order came as i expected and very quick, hot and fresh. Love the experience and service. Driver was very polite and respectful
Deevi Suraj Teja . 2023-12-12
MORE AT Google
The best pizza in Dartford. Very surprised with the low ratings as they really have excellent pizzas.
Adrian Smith . 2023-12-07
MORE AT Google
Never turned up. Guy on the phone didn’t even speak English and just hung up on me. Waited an hour and a half just to be told there’s nothing they can do about it
William . 2023-11-25
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Pizza Hut delivery is hitting the market with its mega 16" size called the 'New Yorker' for £13.99.
Cani Sebastian . 2023-11-21
MORE AT Google
Kids loved it 😍😍 Great pizzas 😍
Preetham Reddy . 2023-11-13
MORE AT Google
Waited 3 hours. Phoned restaurant who lied each time saying it in the oven. Turns out couldn't get a driver. Ordered at 6pm. Told me the truth at 9pm. Never once said sorry just lied and lied. Still waiting for refund over a week later..... I am out of pocket by almost £50.... awful take away service.
Emma . 2023-11-03
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There was an issue with my order but they corrected it really quickly and without any hassle which was great. Thank you so much!
Aisha . 2023-11-02
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My order never came and I didn’t get a refund
Destiny . 2023-11-02
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Absolutely joke of a delivery place. I ordered 2 pizzas, 1 of which wasn't delivered and then when I phoned them up they said they can't deliver the pizza, I either have to pick it up myself or go hungry
frank skidmore . 2023-10-28
MORE AT Google
We had to collect our food from the shop as our delivery driver didn’t turn up or contact us. Absolutely shocking. The staff in the restaurant were nice but when we got home after they had remade our order we had a wrong pizza which was annoying but after what had happened earlier not the end of the world.
David . 2023-10-25
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I still haven’t got my refund for this
Destiny . 2023-10-25
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Food extremely late. Quality was good and arrived hot just took near 2 hours to arrive on a Tuesday. They're only 5 minutes away!
Chris . 2023-10-04
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Poor service. Poor communication. Food over an hour late.
Jessica . 2023-09-24
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Tried the new Mac & Cheese, and it did not disappoint - was delicious. Staff are friendly too!
Anthony De Silva . 2023-09-22
MORE AT Google
The food took forever to come and when it finally came the pizza was cold like why am I paying all that money for cold food
Teddy . 2023-09-07
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Ordered pizza took order and then 40 mins later said don't deliver to my area took money and said get a refund in 5 days thanks for that, people on the phone not helpful at all would give zero stars if I could better service from pizza express or your local kebab shop
Shane Morrall . 2023-08-07
MORE AT Google
over an hour late, delivery put back and promised new delivery time came and went. turned up as i was leaving for prior appointment. avoid this place.
daniel . 2023-08-06
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I have not received anything never coming
yanying . 2023-07-28
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The delivery never turned up. App went from confirmed by restaurant. An hour later I phoned the restaurant. They said they haven't received any orders and the app changed to enjoy your food? I am starving and so am my kids. Want my money back
Emma . 2023-07-13
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Haven’t received my order at all!!!
Molly . 2023-07-06
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Pizza Hut didn’t recive my order from just eat I have cancelled order as don’t want to wait another 40 minutes Please refund
Kevin . 2023-06-28
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Comida para retirar no local ou pedir pelo aplicativo
Fernando Andra . 2023-06-17
MORE AT Google
Staff are always polite. Pizza is always on point 👍 and fresh. Best pizza around ✌️
johdi adams . 2023-06-04
MORE AT Google
Just eat needs to sort out there delivery drivers I had to go get the order myself because no drivers over 2 hours later don't think I'll continue using this slow and selective service for much longer as this is the 5th time this has happend now not from the same restaurant.
Duane . 2023-05-08
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Food and customer service from Pizza Hut was amazing unfortunately just eat failed to actually deliver my food. So it was not late. It just didn’t turn up
Tyler . 2023-05-06
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We’ve waited hours for a delivery and kept getting told we’re waiting for a driver and now it says it’s delivered but hasn’t arrived I need a full refund
Phobe . 2023-05-05
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Ordered 5.45 Due 6.25 No delivery 7.25
Kevin . 2023-04-30
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The food never Turn up, it says it’s been delivered the restaurant then told Me after a whole hour of waiting that there wouldn’t be a delivery driver for another 30/40 minutes. No communication and it’s ridiculous absolute joke. Can’t even work out how to get my money back. Absolute waste of time and money
Alfie . 2023-04-30
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Never received food and marked as delivered
Tomi . 2023-04-29
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over an hour late , wrong dips , was inedible .
Marc . 2023-04-24
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Ordered placed @ 19:53 Ordered accepted @ 19:59 Order delivered @ 22:32 after two phone calls and promise of ice cream. No ice cream no apologies just shocking service.
Joao . 2023-04-24
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Ordered at 8pm Arrived at 10:21 pm after several phone calls
Jennie . 2023-04-21
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Ganesh was very helpful and did a great job with our order.
Manju55 Kerai . 2023-04-18
MORE AT Google
Place a complete joke!!! Over 2 hours for 2 pizzas and still waiting. Try ringing and all you get is bratty kids talking like they don't even care or want to be there.
Pete Cash . 2023-03-31
MORE AT Google
Pizza took over 2 hours to deliver and was cold and rubber won't be ordering again from there . Should be closed down
Tara Oakley . 2023-03-31
MORE AT Google
Food never come after waiting 1hr 30mins joke
Ryan . 2023-03-18
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pathetic, 30 minutes late, barely warm
Adam . 2023-03-01
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I never got the food. The restaurant said no driver came to pick the order up
Arianne . 2023-02-11
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My food never turned up. Pizza hut said it had been sat there for an hour and no drivers turned up so they recooked the pizza and I had to drive down to collect it myself then still had to sit for 30mins at the restaurant. I waited over 3hours for a pizza! I want my money back
Lyndsey . 2023-01-11
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Ordered at 7pm.. then the pizza took 2 hours to come.. the pizza was really good and hot.. but 2 hours late.. kept on getting messages to say its gonna be delayed every time it got to the new time.. I was about to cancel it. Lucky its half term because my kids would have been in bed already!
Alfie . 2023-01-02
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Food very greasy badly packaged and cold
Richard . 2022-12-30
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Order arrived 40 mins late,and what was delivered was not what I ordered,5 phone calls and almost 2 hours later my correct order arrived,took 3 hours in total from when I ordered,poor service will not order again
Marc . 2022-12-27
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The pizza I ordered was never delivered. The driver simply ate it or gave to someone else
Onyie . 2022-12-13
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Still waiting for my order. Absolutely disgusting that it’s not here. I have a small child who is starving. Just eat are terrible and I won’t be using you again
Kelly . 2022-12-12
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The food didn’t arrive at my door
Alex . 2022-12-11
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The restaurant was rude I waited 1hr 45 mins for pizza and when I rang when the estimated time was up was told they haven’t even made it yet this is unacceptable
Matthew . 2022-12-10
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Review your haven't even received it yet
Paul . 2022-11-06
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3 times phoned the restaurant to find out how long my order would be no explanation not good enough
Michael . 2022-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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