McDonald's in Hastings

Annette the lady doing the cleaning was very rude to me when I asked if my daughter could use the toilet.

Service was slow (as always), can't be considered fast food!!! However the staff were excellent, helpful and very polite. Food 4* as never quite like the photos, so far only Gatwick South Terminal can achieve that. At about 11am, it was nice and quiet.

One of the worst McDonald's I have ever visited. Place was a mess, leftover food and wrappers on many tables. Order was incomplete, drink was not closed right so it spilled and the fries were stone cold. An absolute disgrace of a restaurant.

Incredibly busy for such a small waiting area made worse by a computer failure so your number was being called out and you just couldn't hear them. We did get an Apology for the long wait also made worse by online orders!!

Ordered 2 medium chips and a ketchup, ended up with 1 small chip, ketchup and an apple pie. 10/10 would buy from again. Je vais manger ton bébé :)

Relaxed family fast food joint at a reasonable price

Ordered a mcplant burger and fries and it took over an hour and a half to make and deliver. I get being busy, I get staff absence but don't run the just eat service option if you can't deliver within a decent time frame. Food was cold, slushie was melted. Wasted money I don't have when it was supposed to be a treat for my kid. Hugely disappointing.

Never had somewhere mess up more orders consistently and repeatedly

Took nearly 3 hours for my food to arrive absolutely diabolical

Still hasnt come after 2 hours????

As I ordered to meal I was expecting the drinks with the. Which they never came

ordered food at 5pm it arrived at 7pm , not much for fast food .

Food did a tour of the town before delivery

the driver went the wrong way and because of this the food was freezing.

food was cold . Chips went in the bin. Very disappointed.

fries we're a tad cold, but other than that me and my partner enjoyed our meals, thanks

Food delivered cold, 40 mins after i requested it to arrive. A smaller burger bun was used. Big fail all round. Would like a refund.

Missing food as always food was cold and just thrown in the bag it’s always rubbish here every time hoping it will improve but only seems to get worse

I ordered my food at 7.30ish pm the delivery time changed everything 5 minutes was getting longer and longer to have to wait I had ordered this food for my daughter but it never arrived got to the point I had to order from a different place to have to feed her it’s unbelievable

The coffee was spilt all over the bag nothing left in the cup to drink.

everything was cold and had to be warmed up. and the delivery time kept changing

Why is it so difficult to get any sauces in with your order? I asked for 5x ketchup and backup sauces in case they didn’t put in ketchup but got no sauce what so ever!

All food was stone cold. Drinks were spilt everywhere. Wrong drinks were sent. Cheese not removed when requested. Absolutely awful

Awful. Chips weren’t even half half, five cheese sticks in share box and missing burgers!

Again! Paid for condiment sauces and not received happens too much

my hot chocolate was on its side and leaked a fell through the bag

unfortunately, some of my order was missing 😕

Some of the food was cold when arrived

Food was cold, extremely disappointed. Chips tasted stale where they were cold.

Food wad fresh and hot, tables were clean

No sauce added I literally put extra sauces on the order and no one added any, do u expect me to eat dry food

Delivered on time, no problems Food was very good but could have been hotter.

most miserable courier ever , he just grunted!

My medium coke didn’t come and we didn’t get any straws

a straw with the milkshake would be helpful.

I DONT EAT MEAT PLEASE DONT PUT SAUSAGE IN MY ORDER!!

COST 32.09 FOR FOUR FREEZING. COLD MEALS RUBBERING CHIPS (NOT MANY) AND MELTED MILKSHAKES ABSOLUTELY DISGRACEFUL.. FEEL WE WAS BADLY RIPPED OFF ..

No food has been delivered!!!!!!

As per usual, the staff don’t seem to be able to check every item before handing it over to the driver. Missing a drink. Come on it isn’t that hard to check.

the drink was spilt everywhere and the food was so greasy its was unbearable

No syrup with any of the pancakes!!! 3 lots! Kids refused to eat without so went in the bin!!

did not give us 3 big macs and told us to get refund with just eat, do not get orders from hastings McDonald's as not 5he 1st time this is my honest review really poor

its not the first time when there are items missimg , not happy at all

Food cold. No syrup with any of the 3 lots of pancakes so couldn’t be eaten, missing latte, hot chocolate watery. We paid over £30 for our daughter’s birthday breakfast and it was ruined.

I am really disappointed, we received someone else’s order, tried to contact McDonald’s to get some help with this and spoke to a very rude unhelpful lady on the phone. We also attempted to contact just eat, have requested a refund but the lack of customer service from McDonald’s and just eat is disgusting.

I love food with my favourite key worker

Chips and burger was both freezing cold when got to me

Drivers won't bring to house and take no care over drinks leaking everywhere the amount you pay and they can't get it right

It’s McDonald’s so only issue was the usual, barely warm fries but got straws to go with our drinks this time .

Latte had split all in the bag as the lid had not been put on probably also the lip to shut and close it didn't fit. So it was half empty.

The salad was forgotten and the burger was cold.

salsa was on the order and it wasn't included in the bag, there were also no straws for the drinks

All food was cold and the drinks had leaked on the food

the food was cold and the ice cream had spilt everywhere

Quality as expected, very consistent.

It’s mc Donald’s as usual, enjoy 👍, one thing that was annoying the toilets were locked with a PIN code that i did not have as i had thrown my receipt away which apparently had it on…. 3 children and myself…. But this is Mc Donald’s tasty food and no care once you receive it.. Obviously will be going again in the future but remember keep the receipt if you need the loo.

nothing arrived, driver said delivered but never showed up, still waiting a refund from just eat, this is unacceptable.

delivery great. but sausage and egg mc muffin had the egg missing. its not good enough

Driver was very polite and no spills so woo

plenty of egg shell in my breakfast wrap, not kidding...plenty! spent ages rinsing and brushing my teeth !

Ordered a cheeseburger and it arrived with no cheese. Burgers were not cooked enough. Not happy with order at all.

we ordered McDonalds and received someone else's completely different order. which was half the size and half the price we paid and we haven't received a refund or any confirmation yet

Pay for things and I didn’t even get half off them waste off money

all food was cold would like a refund

The happy meal was missing a burger and the food was STONE COLD

the timing kept changing the vehicle map kept saying the driver was going different places and my food was stone cokd I had to microwave it. the food looked like it was thrown in the bags not places so I had to pick all the chips out the burgers wasn't very nice

The coke leaked and into McFlurry so both ruined

the drinks came in a ripped bag and driver nearly dropped them all on floor.

very polite and friendly courier.

My order.was held up by the manager causing cold food

None of my food was correct, everything was wrong.

food was cold and want a refund

Great staff and decent food. Could do with a bit of a refurb. Otherwise all good.

Food was damaged drink spilt all over the food

not delivered no pin number !!!!!! I want a refund

Great Macdonald's very clean and good manager hands on friendly staff

The milkshake did not have any flavour in it. I always assumed McDonalds used vanilla ice cream and then added banana flavouring but the milkshake had no flavour at all

Amazing service from start to finish, food arrived hot and well packaged, courier was very good and careful in handling the food, drinks and McFlurrys in perfect condition, very happy

Good was good, just your usual McDonald’s, but I was missing 2 hash browns again this morning.

I orderd mighty mc muffin meal and separate double sausage egg mc muffin,why would order 1 burger for almost 10 puond when i could of walk it in 5 mins but wanted to give to delivery guys some work wont ever order again from just app not working ri

Food is so cold,and wrong items

My whole orders was freezing cold and the milkshake was just like water this whole order was could and couldn’t even eat it the delivery driver taking on loads off delivery without the right bag

McDonald’s has become an absolute joke! Missing food, cokes tipped over in the bag soaking McFlurry and food. Missing dips had paid for. Won’t be ordering again!

food never arrived but marked as delivered. I'm guessing the driver gave up waiting. I want my money back!

You never get back to people about orders.

My order wasn’t delivered to me at all. Gods knows how a that either he driver was hungry and eat it or he or she delivered it to the wrong house. And to make it worse just eat are refusing to refund me the £25 it cost me. Disgusting theft, daylight robbery.

I’m disgusted how the food be missing like that and everything cold

Half the order missing, late delivery. Awful

cold food took nearly 2 hours to arrive

Once again you have left things out . One fries missing from one meal and only half of the chocolate milkshake, are you going to this again because if you do I will go elsewhere.

no dips ordered chocolate and banana milkshakes got 2 vanilla and food as usual was cold don't know how you manage to f@#k it up every time!!

How difficult is it to check the food before it goes out for delivery? EVERYTIME we order there is a food item missing, really doesn't take too much brain cells to check the order.

Cold food, wrong dips & i selected TOY not BOOK on happy meals!

Won't be ordering from here again staff are useless/disrespectful gets orders wrong chips are always cold aswell never answers the phone which is really bad service also got order delivered whole order incorrect also didn't say that the drinks were all leaking then went straight all over the floor when handed over the bag post service it was all handled with no care sorry hastings McDonald's but people can't be wasting their money on things over your poor service

Missing double Big Mac large meal and fruit bag

The food was all squashed and the drinks spilt everywhere

Great delivery driver, happy and friendly

Didn’t get our order right two things missing requested a refund and not heard anything back

Order never arrived. It’s the 3rd time now… and I never got compensation or refund

Fish burger not usual standard