McDonald's in Doncaster

Never pick phone up food alway cold

I didn’t think it was possible but they have managed to make the place worse. The service is terrible, a woman who was stood near me was watching her food getting cold while a member of staff took her sweet time getting drinks and straws which took a good few minutes. The new layout makes the area where you wait for your order feel more crowded. I can only assume that the object of the exercise is to cram more seats in. I would give zero stars if I could.

Coca Cola was no where near full and as flat as a fart

Never open in a morning when it says it is ordered multiple times on app got to store can't collect because doors are locked

very slow service and mufin over cooked

It's McDonald's, I what else can I say 😉

Philly cheese stack is overrated. Other than that, food is ok. Bit pricey

I recently visited this McDonald's, and it was hands down the worst experience I've ever had at any location. They missed the majority of my order, so I had to drive 20 minutes back just to get the rest of my food. When I finally got it, it was still wrong! I ordered a Mayo Chicken, but it came with ketchup and no lettuce. On top of that, the patty was burned – clearly, they don’t care about the quality of the food they’re serving. Absolutely unacceptable. I won’t be returning to this location anytime soon! Avoid this place if you can. The food doesn’t taste the same it used to be. I would give it negative rating if I could.

was enjoying my meal when a bloke drove through the side of the restaurant and started screaming “what’s going on”. it made my meal very unpleasant

Very very bad service for delivery driver long time waiting for one order and very angry staff specially one small lady wearing glasses very very bad

Just mcdonalds init... they are all over now

Unfortunately i can't say nothing good about this place. Milkshakes is many times out of order, toilets is horrible ( man toilet is always with wet floor with is not Safety ) and no water on disability toilet. Plus 90 min for parking is a not enough time for disable person. Thank you for 4 penalty notices about staying longer. Same - I can't approved my visit because always self service till don't have paper for print off receipts. Unbelievable bad and horrible place. Not recommended.

Sorry to say this Mac's was untidy on this visit. Some sort of renovation was going on. But the service was good and the coffee was great.

Went Friday 30th September at tea time was asked to park and wait for order....Well after about 15 cars came past me and about 20 just eat deliveries went out I decided to go in and ask why I was just sat waiting outside...Well iv never seen such a pathetic performance in all my life I was asked to go back to my car and I refused...it was just a group of people falling over their self's putting food in bags and then taking it back out they said my order was being done but it wasn't...so I won't be going back no organisation what so ever it was probably the worst chaos iv ever encountered....

Staff were really nice in my dealings with them and all came across as happy and enjoying their jobs which can be a rare occurance in today's climate.

Absolutely shocking never again will I go to this 1 shocking 35 mins on 2 big mac meals and 3 kids meals food was freezing cold when we got home which is not far only intake and the burgers was what looks like thrown together got the new grenace milkshakes was not even milkshake more like water NEVER AGAIN

On a long drive I stopped to top up my electric car... Thought I'd pop in for a double Big Mac as it was busy. I'd wait and eat it in the car, I got to my car and discovered I only had a normal Big Mac in the double Big Mac box with a sticker on top saying no pickles... When I went back to complain I got told that I had eaten one patty from each side of the Big Mac and brought it back just to scam them.... Outrageous

Every time I have breakfast here I have a cheesy bacon flatbread,no bacon and a side whereas recently for the past few months the cheese has been not melted and the flatbread was COLD. MELT YOUR CHEESE LIKE I WANTED!!!

Got a kids meal and a Big Mac for my grand children. They love them

Ordered 2 double sausage and egg McMuffin’s with extra bacon for delivery and they both arrived without egg.

Very cold food is like from yesterday, I wait 12 minutes for my breakfast and was only 2 customer inside

When u come bk from skegness and macdonalds is what u need then u walk in an the have an exersize bike near counter why not gwt some exersize whilst in there should be installed in everyone x staff were fab too

Never have anything ready. Everytime, 10 min que at drive though to then wait in the car park. Avoid and go to the one in Thorne.

Pretty good, it was fresh but not as much care as you’d expect on the burger assembly. Also more scrotes than you’d like but guess that comes with the area. Not bad though and wouldn’t put me off returning.

Ordered Quarter pounder and received cheesburger with onions and ketchup

Ordered through the app and used drive through for collection on July 6th. The service was slow and waiting time took about 15 mins. Error occured as I ordered the McFlurry on the app but it turned out there's no ice cream available in this branch so the staff at the speaker said it would be refunded (which it hasn't happened). When I opened the bag and saw a screwed up tissue inside on top of the food. That's disgusting! This will be reported to the Food Standards Agency. Also, there's no ketchup inside the hamburgers this time.

McDonald's is McDonald's but today's visit was a real disappointment, we took our grandchildren so they could have their Happy Meal but there was no juice and they only offered tap water. The tables were dirty when we arrived and sat down even though it was not particularly busy. The serving staff were completely fed up and not bothered but the lady who was cleaning the tables was very nice and working very hard, she helped us once she got time to visit our table.

It's is what it is .. by the time my daughter got her food it was cold .. I don't like McDonald's & would never eat there myself unless I was starving

Only wanted mcflurry 😋. But machine wasn't on apparently, no reason why given.

Terrible service. The worst McDonalds in doncaster. Every time they forgot items from the order or it is made incorrectly. Rude staff, and they say, ‘ this is how we make the burgers now’. If they cant make the food correctly then take it off the menu or take items out the burgers which they can never seem to add how it is suppose to be. You pay extra for extra cheese or onions and it is never added. I dont know what the staff do in the job.

car got rammed into the building, ruined my meal

Absolutely manic went today man drove through building 🫣glad I’d already collected my order xx

ordered food over an hour ago still not here!!! 😡

Excellent service using modern ordering screens allowing for choice from the menue without any rushed orders which is an extra positive to our experience.

Drive throw used & had to walk in after receiving the order totally wrong plenty staff busy talking to each other ordering there own food stood there 5minutes before I was asked if I needed help - very poor piss poor going down hill McDonald's.

Absolutely rubbish. Staff forgot our chicken selects and chicken. Burgers were dry. Fries were undercooked and this isn’t the first time. How they still have customers is beyond me!

Nacho cheese bites are off the chain real talk Update: they're not on the menu anymore so - 3 points for this

HOW HARD IS IT TO DO YOUR JOB PROPERLY

They saide they didn't have no milkshake s they should have put a sigh out saying that because they normally say there. Is no milk shakes but don't go to this one it never has milk shakes

Asked for Mcflurry at Drive through. Told "There's no Mcflurry" no reason given. Asked again at collection window and I asked again - Why isn't there any ice cream. Reply was an awkward shrugging of the shoulders with "I don't know"??? 60-70% of the time now there's never any ice cream. I give up!!

Nice McDonald's just very busy!!

Had a bacon n cheese flatbread could only taste cheese no nice at all and a happy meal

Perfect meal. Everything we ordered piping hot. Thank You

Chicken Big Mac colder than a otters pocket from the artic n fries looked like cold and uncooked On a positive at least my springer enjoyed it Poor

Food cold, chips uneatable very pale and cold no straw with drinks. Not worth it

The shops around are fine good atmosphere. But the food is cold and the manager has been very unkind when we asked for a refund and the the teacakes were stale and freezing

Appalling. Out of quater pounders. Big mac cold. Chicken big mac tasted like it had been stood for hours, dry and tough. Chips Luke warm at best. Cold drinks? No, warm oasis and milkshake. Just horrible. Worst macdonalds experience ever.

Ordered a double quarter pounder meal and took it to works car park just before I got into work to eat it, lifted the bun to take the pickles off and some scruffy ******* has taken a bite out of one of the patties, never coming here again! Dirty as ****!

Advertised as 24 hours however won’t take orders between 12-1 large old women in cap very rude

Absolutely diabolical. Worst mcdonalds in doncaster by far. Waited 15-20 mins for 2 simple burgers and chicken for them to come out like this black, burnt and crisp. Every single time I have received food from this restaurant its either been wrong, missing items, stone cold or very poor quality. It was only for the convenience of passing through the area that I ordered. Never again. Disappointment after Disappointment. I mean I know it's a fast food restaurant but you can barely call it fast or food. Sure letting the "brand standard" down.

AVOID AVOID AVOID. This is absolutely the most disorganised McDonald’s I have been too. I now only stop here if desperate as it’s actually quicker to drive to another McDonald’s 10 mins away that is an actual “Fast food” restaurant. Today, No one took my order at the speaker, 4 cars went through the other lane whilst I waited. I ordered Bigmac meal and double cheeseburger meal. Simple!! Errrrrr no. I was asked to wait in a bay, after 10 mins I went in to complain. My food was sat on the table waiting to be put in a bag and fetched out. Manager was inept and rude!! Next time I ABSOLUTELY WILL NOT MOVE AWAY GROM THE WINDOW UNTIL I HAVE MY FOOD. I stop at a fast food restaurant because well, it’s supposed to be fast. In all it took 25mins to go through the drive through which made me 10 mins late at my destination. The usual trick here is they get the order wrong!! CHECK BEFORE YOU DRIVE AWAY! AVOID AVOID AVOID.

Very, very slow service. When you enquire about why you're still parked up waiting after over 10 minutes, the manager becomes rude, evasive and abusive. Clearly not managing very well at all! Some staff training is badly needed. Eventually the food came (20 mins later) and was massively undercooked, soggy, cold and inedible. One to avoid at all costs. Perhaps the worse Macdonalds I've ever had the misfortune to visit and will avoid in future.

The dining area was very unclean. Service was fast. Food was freshly cooked.

Really handy. Good wifi, good coffee and food options are easily customised for those on low carb regime. Staff always friendly. Better than many places twice the price.

Absolute chaos tonight. Only ordered a single Big Mac from the Drive Thru, got parked up and forgotten about for 30 minutes. Cars queuing out onto the road. Kitchen clearly completely unprepared. Young girl eventually came out and apologised for wait. Manager nowhere to be seen, should be sacked and replaced with someone who knows what they're doing!

The manager is vile and the way he speaks and treats staff in public is disgusting. Left not ordering after hearing it. If talking down to the staff in front of customers is how you roll then you need to re train management on how it does not look good for the company as whole. Seriously if you don’t like the job then leave but don’t take it out on the younger staff members.

Can't get served on a night after work then staff don't wanna serve you they ignore you for 30mins and 2 trips through the drive through

The 3 times we have been here they have had no milkshakes or mcflurrys, and said they have cleaned the machine! Frustrating

We decided to partake in an ice cream

Wouldn't even give 1 star review if I could. The last 2 times ordered for delivery and had whole meals missing, items missing and took ages to arrive. Just eat are no help and don't refund any missing items. The store suggests just driving to 'collect your missing items'. Do not order from here, waste of money. 0 star review.

Had to wait 30 mins for a sweet chilli wrap. Whilst some old bird who looks liked a manager was dieing with a daft in her mouth at the front door

Ordered at the self service, just one triple cheese with no pickle and extra cheese. Machine gave me no receipt. The order came quick but now I’m 10 minutes away from the branch and checking, the burger has extra pickle and no cheese. Says on the sticker exactly the order I placed though.

Quality, always is from a fast food chain

Probably the slowest McDonald's in the UK! Waited over half an hour for a £6 breakfast!!! How about that for service???

Went for breakfast, ordered through app and click and collect. After 15 minutes of waiting at click and collect point I ended up going in to find out what was happening. Food was lukewarm. Not a good McDonald's experience, won't be in a hurry to use this particular restaurant again in a hurry.

Disgusting attitude from drive trough staff . Stay away from this place , other decent places in Donny

Order always incorrect, tried to make a complaint which was shut down immedielty. Wait times at drive thru speaker can be 5 mintues long even when no cars infront. Chips always undercooked and look anemic. We drive the extra distance to Thorne for such a better service!

This store obviously never checks the orders for mcdelivery as it's always wrong in some way, last couple of times 1 of 2 sandwiches are missing, else it's wrong drinks, wrong size drinks 9r just missing sauces but without fail there is something wrong every single time it's infuriating

When did you start having a time limit of how long you can park there while your in there having food. £50 PARKING FINE

Met a friend here who not seen for over a year . We ordered food and ate inside the restaurant. Didn’t realise there was a time limit on the car park amd now have got a £100 fine . Won’t be meeting anyone or eating in there again . I think if your using the restaurant there should be a way of been able to park without getting a ticket

Good speedy service, always very clean, presentation of food good

£4 Chicken sandwich was tiny like a 99p

Ordered my food, however delivery was cancelled for some strange reason, then they have TAKEN money out of my bank and are refusing a refund! But yet we got no food in return. Rang the shop up and it was “oh we closed at 10” so why was you preparing my order?? Absolutely disgusting that you take peoples money but don’t give them their food! Vile service

Large sign saying ‘please check order before leaving’ Given wrong order, shock

Burgers seem to be getting better. Service was bang on, and the waitress was very polite and helpful.

I have the worst chips and missing bugers

Ordered through the McDonald's app, didn't get all items. Even though the bags were still sealed on delivery McDonald's blamed delivery company, delivery company blamed McDonald's. Even though McDonald's were clearly at fault for not putting the complete order in the bag. On calling the restaurant, staff were arrogant and rude and had no customer service skills.

Good food but service was slowest mcds I've b been in

McDonald's is always consistent, but the self ordering machines never give tickets as they are always empty and most of the time the screen to let you know your order is ready never works. it's minor, but can be a pain when busy.

Nice place ,clean and friendly staff

Great food and always available. Can't complain :)

Worst coffee I have ever had, tasted like dishwater

Friendliest staff I've encountered in a McDonald's. Food was ok as expected.

Like every other McDonald's I've been to they're seemingly incapable of getting an order right first time. This is especially infuriating when it's from the drive through, and you don't realise the order is wrong until you're miles away.

Typical fast food place with a drive through. You can dine in if you wish & they also deliver, I believe. They have a small outdoor play area & an alfresco eating area too. The parking area is shared with the other stores that are close by, but there is plenty if you are willing to walk a few paces.

Drive thru was closed so parked up in the collection bay as I am disabled and that service is easier for me especially when I had my young son with me. I waited ages as people came and went until after 25mins I went in and asked about where it was, when I first got there the manager/ supervisor said is anyone taking number 4 out and pointed at my order. No one answered her. I got the attention of someone and asked where my order was and they got the order that was just pointed at. They said how long have we been searching for you? I said you haven't, I have been watching everyone, every car and had my window open and no one came out with my order. Obviously the food was cold so my son ate cold food as he was too hungry to wait for it to be warmed up. Not a good experience at all.

No table service, trash bin full had to push the trash down with my hand.

Staff are always eager to please, all areas clean and good parking.

It's OK apart from the coffee machine being out of order

We had an almost 2 year old with us and ordered him a happy meal, we were given a book instead of the request toy and told they were out of toys which was fine. As we finished our meals the man behind us who came in afterwards came back to his table and gave his daughter a toy, saying the manager had given him it and it was the last one. She had three with her one meal, we couldn't even get one for a kid who cant read.

This place has an unfortunate habit of being unable to provide hot food, almost every visit the food is cold The staff are awesome though.

McDonald's staff are their strength. Well trained and customer focused. Orders are ready within reasonable amount of time anytime of the day.

2023. Had to pop in on way home with eldest from work. Staff are above useless and indicated that I cannot read. I really try and avoid this branch as much as possible as the culture is wrong. 2022. They literally can't boil water. Staff with attitude. Useless

Triple cheeseburger large fries no fries 12 chicken nuggets and one coffee

Always just OK as I'd never expect anything different. It's cheap and you get what you pay for.

Just visited took 30mins for a chicken wrap and a small coke. Too busy focusing on drive thro and collections from just eat and uber eats. Totally ignoring customers in the restaurant. Manager with attitude telling customers can't you see I'm busy. Will never visit again one of the worst McDonald's I have ever visited.

If you want to waste your money, buy from this shop. Awful food, missing items, wrong items. No recommended. never order again.

The hot chocolate was like water, the BBQ sauce was spicy which is not what it said on the pot. No napkins in the bag, the strawberry lemonade was sickly with the amount of syrup in it.

I ordered an oreo mcflurry and got absolutely scammed. I was ROBBED of my oreos. I had abut 15-20 oreo pieces. Absolutely fuming. SMH.

Visited during the cleaning hour