McDonald's in Harlow

My kids were waiting ages for their happy meals and when they turned up they were cold.

wrong drinks cold burgers AGAIN. wont be ordering again.

Where did you deliver this because it wasn’t to my address

Food was cold and chips tasted nasty

Still not arrived, said it ws delivered at 17:48... its now 18:30. Will recieve email in a few days.. cool.. and for food tonight?? Joke, absolute joke

Food was not satisfying cooked poorly

Drive rood and my food was stone cold

Order was cold and no straws for drinks

the delivery driver showed me the bag he carried them in on his bike. the drinks had slopped out and ruined the burger and fries. one cup was almost empty and the other was half empty.

food was cold had missing items

No dips 5 and no straw for milkshake phoned Mc and told will send them next time I order

we paid for sweet and sour sauce and none arrived with our food

cold. no way the driver came direct as its a 10 min drive and he had cool bag

turned up late food was wrong order full of kids meals and anything else was stone cold so couldn't make a meal out of it. Stop giving drivers loads of orders when on a blooming push bike!!!

We have not had are food delivery at are addresses which is 200 milwards cm19 4sj you are telling me it's been delivered but I have known give not code to anyone because no one has knocked on the door

Didn’t come it is my daughters 10th birthday an her an her friends have no dinner because of you I’m so upset am so are the kids

The food was cold I live 5 minutes down the road so I don’t understand how it can be cold

did not get eggs in the muffins

Received the wrong food items, asked for no bacon and received bacon.

Delivery driver was lovely and patient, I’m not sure why the app pinned the drop off down the road

The driver last internet connection and was knocking on all the neighbours doors and I had to go out to find him, as he didn’t have the address then I had to give him my internet information so he could logon and close the job then give me my order which by this time was stone cold. Paid over £27 and was only offed just over £4 so wrong.

horrible service, half the order is missing

Took over 40 minutes to arrive, after predicted time. When arrived was freezing cold.

Delivery Driver nice and friendly. Shame the food was cold and very squashed. looked like someone had sat on it. Disappointed..

Driver was in the wrong place, ringing me, shouting at me to come collect it and yet he wasn’t where I lived. I want to make a formal complaint about the driver

My drink was all over the floor before I got it, and the hash brown were mashed!!

I ordered extra sauces and there's none in the bag

Chips were cold, & half emptied into the bag, brownie wasnt received & driver delivered food upside-down

Our chicken was fine, but our 4 portions of large fries were most disappointing! All of them were only 1/4 filled! Not impressed

Why is it always the weekend I get disappointed at this mc Donald’s ?? Everything was warm, and the HOT DRINKS WELL , WE just DRUNK DOWN IN ONE GO, THEY WERE THAT LUKEWARM.

Ok drive thru, food wasnt overly impressive,

order didn't turn up, when it did only the drinks turned up, very unsatisfied with thi order as I had to go to the restaurant myself and get my food

Awful delivery service. 45 mins from leaving the store. Delivery driver was rude and aggressive

I ordered this food at 17.37 its arrived at 18.37 stone cold we have to now cook dinner as this food is freezing i would like my money back in full not £2.87 which was offered

received someone else's order, absolutely poor service

Stone cold does not help where the weather has got cold and the driver delivers to more than one person before they get to you

Delivery driver was very polite and friendly

food stone cold everytime and it's not even 2 miles away

why are the dips always missing, apart from that food good

Ordered a double Big Mac and got a normal one, chips were half full and my drink was half spilt in the bag quite honestly the level of service offered by Mc’ds and just eat is getting worse and worse.

Got the chicken select meal for my wife but I forgot to ask the sauces, and they didn't ask customer service is zero very disappointed as the chicken strips by its self a very dry meal

I was missing 2 x hash browns and food was cold.

The delivery driver, i loved him just sounded kind and nice, the food was hot which is weird for McDonalds

food took too long to come and was cold when arrived

No signal on delivery phone so couldn’t add my code and took ages. This is a problem that shouldn’t be put on the customer. It delayed me at the door for over 5min it’s.

i spent £18 nearly 19 quid on a maccers and i didnt evem get the right order there for i would like a refund

Food was terribly cold and not eatable the delivery driver drove around before coming to my property I took the food back to McDonald’s and was told I have to contact just eat which I have done and I can guarantee they won’t do anything…

Driver did not turn up or deliver the food and Just Eat are refusing to refund. Will not order from Just Eat again.

marked as delivered and not delivered

Cold courier put cold drinks in with hot food in same bag = cold food wish i could retrieve tip cold mcdonalds is horrible threw it awsy. Will get it myself at least i have common sense not to put both bags together.

Brilliant service and lovely food. Thank you!

very Nice guy and professional

That was a five star McDonald’s, nicely done!

Disgraceful! Promised my two little girls mcds I’ve had to now throw it in the big it’s freezing cold and my daughters will now go to bed late delivery started off 640 and ended up 720 what a joke!

Had some missing items on my order but apart from that everything was good the driver was polite

food was cold. burgers not even hot enough to melt the cheese. Haven't had a McDonald's for years now I remember why

Grandchildren love an occasional McDonald's. Food comes quickly and is hot.

My order was left on the doorstep. I live in a flat so the buzzer wasn’t buzzed and there was no knock on my door. I didn’t realise until I went on the app a while later to see where it was to see it had been delivered twenty minutes previously and was stone cold.

Very slow drive through especially in the morning. One lane always dealt with late due to staff having multiple tasks to compete. When reported to manager the attitude was “if you want quicker service come and be served inside” how pointless is that? The whole point why I come to drive through is being served quick without parking and walking etc. I think McDonals needs to educate its staff to better level. I won’t be using them again. I do not recommend to anyone to be treated that way unprofessional and rude!!!

The number one fast food outlet on the world,and it's not surprising,a perfect variety of tasty well cooked food available 24 hours a day ,no other burger outlet can even begin to compare.

we were missing all the dips, those for the chicken selects and the extra ones paid for

drinks spilt in the bag AGAIN and missing an item

By the time the man had delivered my food, the food was cold and the milkshakes had melted. So clearly he decided to take his time for whatever reason.

My order has not been delivered. All i received was a hot chocolate!!

Orders are nearly always wrong or something missing

Ordered over 2 hrs ago and still not received my order

Never got was whaiitng sinse 18.00

got an order completely wrong adding cheese when it says bacon

the fries was barely fried , and basically almost cold

I didn’t even get my order and still not yet received my refund so all a bad review so far but will update the review once my refund or food gets sorted out kind regards

all burger boxes were broken and bent, and one of the drinks was crushed causing a leak in the bag ruing the napkins and staws

Great! First time I’ve had a maccy for a while and it was lush. So happy you deliver to us now! Thank you x

my drink had been dropped as the bag was soaking wet and my food was cold I was unable to eat it so I would like a refund please

food was cold. if you charge everyone for a delivery you should get your food hot. the driver obviously took out more just my order with him. its wrong!!!

It pretty much does what it says on the tin.

Forgot my straws and most importantly my ketchup

As per normal I always find the food nearly cold even though it's probably a 10 minute drive to me.

food never was delivered even though is said it was no call from the driver to say he was here absolute joke will never use this again

O ordered plain Big Mac and it was again with onion. The cheeseburger from Happy Meal had pickles when I asked to have them removed. Not to mention the fries were cold.

much prefer using the staple tye one out of all the macdonalds in Harlow. never had a problem. had to use the delivery hub last time and that was an absolute joke. Well done Staple Tye.

The drinks came spilled all over my food and dripping all over my house.

Food was all cold because delivery driver is doing more than one delivery won’t be ordering again

Food was cold and drinks spilt as cyclist appeared to take 2 orders to deliver, as could see on map they went over other side of town to deliver first and then ours, hence why ours was cold. The delivery time kept increasing. No apology from the cyclist over our drinks spilt. Think cyclists should only be allowed to accept one order at a time to prevent a paying customers food getting cold. Therefore zero stars if I could.

Cleaning Staff are amazing, friendly, happy, always ready to help🥰 , as for the management get the bloody aircon working because your staff are melting and have to put water on there heads to cool down 😡

all the food was cold and it took an hour to deliver. some of the order was crushed and I could not belive that the chips were undercooked. really poorly made food.... and it's really difficult to ruin a Maccers. 1 out of 10..... you need to take a little bit of pride in your work. it does not matter that you work in a fast food resterrount. what matters is how you work in a fast food resterrount.

I order coke no ice but come with ice in

Staff very polite and helpful,.level of service excellent

Good food and nice staff helpful for everything,hot food,quick service

Got served by a specky guy with a dead trim and he spat in my food. 10/10 service would recommend!

Its missed two mayo chicken on orders!!

Strawberry Milkshake not delivered!!

It was alright, fast service, only there wasn't any one on floor clear to some trays also changed to bin.

I ordered chicken select and received cheese bites and freezing cold chips

DRIVER TO THE LONG ROUTE BY THE TIME IT ARRIVED EVERYTHING COLD - ORDERED MILKSHAKE RECEIVED COKE

I didn’t receive my order, I tried to call, the options got me nowhere. I need my refund

Food was stone cold, bags was squashed meaning burgers was squashed, drinks was split and only half full

Drink spilt over all the food, food was completely soggy and freezing cold! Not good

This was my first order and it was good all my friends use it and recommended it

Debbie's always very helpful when I come in (I'm a pensioner)

I always order from here but this time was shocking. No drinks delivered, the food is freezing cold and had to wait so long for delivery. Terrible