McDonald's in Harlow

Cleaning Staff are amazing, friendly, happy, always ready to help🥰 , as for the management get the bloody aircon working because your staff are melting and have to put water on there heads to cool down 😡

Good food and nice staff helpful for everything,hot food,quick service

Staff very polite and helpful,.level of service excellent

Got served by a specky guy with a dead trim and he spat in my food. 10/10 service would recommend!

It was alright, fast service, only there wasn't any one on floor clear to some trays also changed to bin.

Really nice but they had no milkshakes and no ice creams

Debbie's always very helpful when I come in (I'm a pensioner)

Best McDonald's staff here, Cleaners and service staff very friendly 👍🏻

Burgers had that nice greasy taste that we all miss

paid extra for sauce pots but was not delivered

Food was stone cold. Driver clearly delivered elsewhere before coning here

Awful - my delivery never turnt up so had to drive and buy the whole meal again .

It’s was bad I need a new mcchiken please they gave me a spicy one

We have been given wrong order!!!!

Very rude delivery Driver. Rang to day he went to 68 knocked no one answered, i live at 67. Had to call 6 timrs. Dropped food.

Ordered through Uber eats many times, recently, somebody doesn’t know how to do their job of putting lids on drinks, therefore spilling all over my purchases, over the 3rd time this has happened, a joke.

Just eat employee, stole my food

Something was wrong last night no refund and now something esle was wrong if I get no refund again I am not using just eat ever I am a regular customer as. Well

Original delivery time was 18:15 to 18:35. They kept changing the time ended up delivering at 18:53. An hour and twenty minutes after I ordered. What on earth is going on ?

They did not let me get a Big Mac and was very rude

It's McDonald's. You get what u pay for

never arrived. was delivered elsewhere

Did not recieve order and then i go to the mcdonalds to then be told that the driver had already took my order and must of eaten it !! Not happy atall

there is no egg with my McMuffin, WHY?@

Lovely breakfast. Here within MINUTES. GOING AGAIN…

Vanilla milkshake tastes VERY odd

Original said 35 minutes, was well over an hour and was stone cold! No apology for being late… nothing!!

food was hot and all ordered was there

Could ask what the delivery number is so its the right person getting the food they ordered by the way mine was 8827

My first order was cancelled with no explanation. My second order was 25 minutes late.

Food never turned up again how many times does this have to happen before they sort there drivers out guy came to my area and never came to my house once again seems to only happen with just eat drivers

Incredibly slow on fast food, too many times it has taken ridiculously long and lots of mistakes. I had been going to this McDonald's for 20 years but now things have got so bad I will have to go elsewhere for my 6am breakfast.

my order was cold the chips was soggy only had half filled drinks and the burgers was all squashed had to throw all the chips and 2 of the burgers aswel and the nuggets was all soggy aswel so not good at all

Delivered as ordered, on time and arrived hot

The food is always on time I can’t fault that at all, the one thing that is getting to me recently is that fries are half full and drinks are not filled to the top! If I order a large fries I want a large amount of fries! If I order a large drink I don’t want it half full! I think this really needs to be sorted out.

I order McDonald's through Uber eats. And the delivery drivers are very excellent. And the food is always excellent 👍

Coke spilled all over food and food was cold

Everything good and fast delivery well done

The drinks whrre half filled and the chips where missong loads on each order

The vanilla milkshake tasted awful like a chemical taste. Have requested refund.

It was cold and the drink was flat

we had 3 drinks delivered (of of which we didn't order) and no food!

Food cold missing items yet again

Food was late, drink was spilt and food come so cold I couldn’t even eat it

the food arrived lukewarm and the hot drinks split in the bag over the contents.

On time and nice and hot as usual

Order wasn't complete had cheese missing from one of the muffins and another muffin was missing the extra item that was added

My food never arrived!!! It said it was delivered. I have had to pay out for another order. This is poor.

driver left food on door step didn't knock or ring door bell or try to call. so food was left outside for over 10 mins making everything cold

thank you so much the food was lovely and fresh

food was good but got my order wrong, ordered 9 chicken selects and received 20 nuggets. the box they came in was for selects as well!

bag was half open with the food being freezing cold and chips was half empty.

Ordered a couple of meals that arrived with no fries at all. Only offered a refund which was not what we wanted. We ordered a full meal and wanted a full meal. Not happy!

Food portions are getting smaller all the time. What's up with the choices below??? Unhygienic double quarter pounder with cheese???? I won't bother eating here again then lol.

Forgot 1 Big Mac which was for my mum, maybe have a bit of pride in your work.

was on time but drinks were spilt in the bag ruing the straws and napkins

food was tipped all over the place mcflurry covered everything

Ordered a chicken Big Mac and they gave me beef. Food was cold, no ice in the drinks. I also put a note asking for a couple of sauces and surprise surprise .. no sauce.

Used drive through. Very busy but still good service

Was stone cold when our food was delivered

Was late, delivery time kept increasing. Arrived stone cold so the dog had a feast. Second time this has happened. Learnt my lesson and won't be ordering to be delivered again.

this Time I recive the correct order

Terrible... always get our orders wrong! Poor service.

Not bad for a fast food joint even though chips are rarely hot . Can't complain too much it's maccy D's after all

Food was cold and I asked for no lettuce and got lettuce

Food come missing and my kids had to go with out and had too cook and they ain’t giving me a refund

Delivery was to the wrong address which wasn’t the drivers fault

I recive someone else order ...and they are not answering on the phone

There was no spoons, the flurries were like water. and i ordered a brownie and got a muffin….?

Staring at my breasts not appropriate

Horrible. Came here 5 minutes to go to order a medium strawberry milkshake. We ordered through drive- thru and when I got the milkshake it wasn't even mixed. And also why is it completely white. Aren't they meant to be pink? I mixed it and then when I tried it it just tasted like vanilla. I am very disappointed as I love a strawberry milkshake. Worst experience ever

Food is always delivered cold & times of delivery keeps changing 👎

Food amount was small, milkshake was melting.

Poor all round more worried about sorting delivery orders than foot or car customers..and the delivery drivers and riders are sitting around outside smoking and spitting so that you have to step over them to enter the restaurant..delivery drivers parked in the waiting grill order spaces to so you have to park outside the carpark..its trashy and third world..avoid

My food was cold, and I didn’t receive all milkshakes that I had ordered!!

Order all the time from Macs as the we all love it. It is hit or miss though. Nuggets were cold and stuck together and fries needed reheating and were cold and dry. I don’t understand it as the delivery was fast but some of the food tasted like it had been cooked ages ago.

Last 3 orders I got one had 5 selects missing and the food have been arriving cold chips especially cold and rubbery.

never even turned up and it said it had been delivered !

Don't bother ordering online, 9/10 your order will be wrong, or cold and not worth paying the extra fee on top to have it delivered. You can call them to explain you have a missing item or so which ends up leaving you with 2 choices, get the item refunded and be satisfied with half a meal or as they suggest, go to the store to pick up your missing items as "the drivers don't work for them". Which makes paying for the delivery service completely pointless. On many occasions my order has been incorrect or missing items, and I have had to go down a refund route through just-eat. However after a number of times now I cannot give the benefit of the doubt and have had to leave a review addressing the issues I've had previously when ordering from this McDonald's. Quality control and careful order checking needs to be improved if you are relying on a 3rd party delivery service as many people like myself are not going to be best pleased when they receive half a meal and have to go collect the rest of it.

As McDonald's go, this one is fine

Received a completely different order.

My order wasn’t delivered the driver was rude and refused to deliver to me expecting me to walk and meet him defeats the purpose of a delivery normally use Uber eats over just eat and never have any issues with them won’t be using this service again!!!

not the first time! the order in the bags did not contain any if the food I ordered, just drinks, the receipt on the bag had all the items I ordered on it but only had drinks inside. I called the store from where my order came from but to no resolution. so no food and no money to order more. McDonalds are disgusting!!

Driver collected my food then sat at the restaurant for 20 minutes after collecting it, when he finally arrived he told me his car had broke down and it wasn’t his problem that my food was completely cold.

Won’t tip ever again! Why is there a note to communicate with the courier if they don’t read it !! Pointless!! Never enough sugar!!!

no orange juice and NO SAUSAGE IN SAUSAGE MCMUFFIN. £5.50 refund… i cant reorder anything with that

Fine with delivery just a shame McDonald’s has a habit of not putting in items you paid for such as sauces, cucumber sticks in previous order but this time no straws.

Flat squashed food. It was so squashed we threw it away.

When visiting in person, staff are usually moody. When ordering off of UberEats, their orders always come through cold and wrong. They ignore allergy notes and need to be trained on this as it's so important. Today, I made two orders with Uber for a burger, and both times, the orders were messed up. I had to go in-house to discuss the situation. It was eventually handled by the manager, which I appreciated. I won't be ordering from here again, and the customer service and quality of food lacks.

Food is generally cold when it gets here. It's ok but could be better.

On the 15/8/24 my eldest order from the staple the store, the app glitched and sent his order to the town store, they made him goto the town store to get his food as that’s where the app sent it Today 16/8/24 I placed a order for my family and used the click and serve, when I got home I was missing a wrap, they then refused to answer the phone so I was forced to go back, was only one manager on shop floor with the other clearly struggling. Spoke to someone who went to get the manager, took him a few minutes so guessing he was oblivious to the orders that had been messed up, as mine wasn’t the only one. Got a refund on that meal as my youngest was to upset to eat at this point, while it was dealt with, there is clearly issues at salaried management level at this store.

The food was warm and delivered ontime.

not delivered to me, no point in having a CODE to give to the driver as they dont use it obviously.this is not the first time this has happened either.

Its always cold lately because it shows them going to two other places 1st

The first order I placed was cancelled with no explanation. Retried and all went through. Fries were of poor quality. Brown and stale. And we had no dips arrive.

Food never turned up when talking to the driver wasn’t helpful at all when I was giving him directions and then put the phone down on me and didn’t answer the phone when tried calling back then sat in a car park no where near my address I put in and then refused to deliver my food should be fired

No sauces delivered with meal even though requested. Burgers not wrapped properly and fallen out of paper so now inedible. Poorly packaged and missing sauces.

Breakfast wrap and a McMuffin, delivery time was 09:05 when I ordered, then changed several times and finally got delivered over 30 minutes after the original time. On top of that, the wrap is falling apart and the McMuffin is soggy. Pathetic.

Absolutely disgusting food missing food cold food missing from the burger like the onions pickles just disgusting

A+ transaction, food was still nice and hot.