McDonald's in Doncaster

Every time you order from here there are things missing from the order, whether it’s for delivery or click and collect. They staff are so unhelpful and refuse to rectify their mistakes. They also never have the milkshakes available.

Diabolical service, rude, mannerless staff who have no concept of customer service, kept waiting for 10 minutes for a cheese burger, absolute joke of a place

Luke warm stale 🍟 fries and a burger that looked as though someone had sat on it. Not great

Rating updated as McDonald's can no longer be classed as fast food - after 20 minutes of waiting, still no sign of any food being served. I am unable to comment on quality of food as I have yet to try it.

Possibly the slowest McDonalds in the country even when there’s little people in the building or drive through. No self awareness of how bad they are as a team.

The milkshakes seem to have changed and don't have any ice cream in it was horrible wouldn't give it a dog the burgers are alright but don't look anything like the pictures in store also can be a gamble sometimes to get right items in order as ordered plain burgers and had all the crap I didn't Want

Tried to order McDonald's tonight through Uber. There's are several reviews saying you treat the drivers really poorly and considering a driver arrived at McDonald's and then cancelled the collection 3 TIMES!!! I think it's pretty evident they're not exaggerating. What the hell are you doing to them?!?!? After nearly an hour and a half of watching 3 delivery drivers drive to McDonald's and then disappear my order was cancelled. I will not be ordering from this McDonald's again. And to think I was already wondering if it was a good idea to order because you never get the order right and it always turns up cold.

Always busy but never an overlong wait. Much more efficient since refurbishment

Best mcdonalds around. Food is always right and not too long waiting times

Called at 3am for food and they turn grills for cleaning for breakfast that starts at 5am. 2hours to clean grills seems very excessive

Ordered via macdonalds app. Didn't send my sons milkshake with his happy meal, diet coke had not been secured properly and tipped over putting coke in my sons mcflurry. We tried the mcrib for the first time and it was disgusting. The meat was mushy and not very tasty. The raw chunky onions, gerkin and dob of bbq sauce made it all sickly and gave a sick feeling in the stomach.

Had the £5 meal deal. Very good value for money.

The meal looks like they have been put together by a two year old, flat bread was rock hard and egg muffins half was missing

First meal from a McDonald’s in over 7 years. The server was stressed and disinterested, my order was missing the fries, which I didn't discover until I'd driven a couple of miles to my friends house. The burger and vanilla shake were fine. Its McDonald’s... Will I go again, probably not unless I am out of other options like today.

I put in the wrong address by accident the driver said he was going to sort it to get to the right address but instead of sorting it he took my food and ate it would not order from these as they are very unprofessional with handling situations.

Very quiet on a Monday morning, very clean, and efficient service.

What can I say it's just another Mac, Donald

Drive Thru took what felt like forever. I’m not sure inside was any better as the car park was also rammed with some cars on the paving. The food was okay, nothing out of the ordinary for McDonald’s.

Ordered from here an hour ago to find no chicken select box in the bag, how difficult is it to read a piece of paper with the order on and place it in a bag. Absolutely outrageous.

The mcrib is terrible took one bite and binned it. Rest of the food was nice

Hand driers wasn't working when visited

The manager of kitchen provoking drivers and making insults that they have no manners because they want to pick the order up. Also teaming up with other staff workers to jump on you and gaslight you that you were shouting at them even that there were 3 different drivers that would confirm nobody shouted at them. Rude staff and management. They think they are above you so they can teach you manners while lacking any manners themselves.

Food takes ages, because the staff are laughing and joking behind the counter. Bit rude when the que is out the door. Food not hot enough, took chips back to swap for hot ones, new ones were the same. Not good enough

Lovely staff. Very friendly lady wiping the tables

Spot of breakfast in my break time

Arrived at 4.39am for some food after work to be told I can't have beef burgers because they switched the grill off for breakfast! They are not supposed to stop selling burgers until 5am this is what's advertised and they shouldn't be allowed to waste people's time switching off this early before advertised time.

25 minutes wait for a fkin coffee and a cookie with only two orders before, what a joke!!

Would give zero stars, if I could, food is either burnt or undercooked, service is slow and always incorrect and management are not bothered about correcting the order

Always seem to provide good customer service here Ellie the manager on greeted me with a smile an sorted my order out was excellent service.

Food could have been warmer Car park very cramped. Outherwise OK

Its basically McDonalds so nothing special. However I've found the speed of the service has slowed down and I've had a few issues with the drivthru so recommend sitting down inside.

Terrible getting worse by the day..gone are the days when you pay at 1 window and collect at another..20 min wait for food last time I used this place only go now because of kids..theres too many just eat deliveroo ect ect orders .why not just build a place specifically for these type of orders....would solve the problem

This place is a total joke machines always mess up orders half the time you got get your full order an staff are hopeless I will never be going there again an wasting money on a rubbish place

If I could give it zero I would! I ordered delivery eta 25-40 minutes at 10am for a breakfast. Kept getting delayed until 12pm became the eta, I finally just cancelled the order after already waiting an hour for a basic breakfast meal. Since it has been ‘done up’ the service is shocking both in store and delivery. EXTREMELY slow, poor quality food and usually the wrong order. Take your money elsewhere would be my advice

Supposed to be open 24/7, staff outside having a party at 5am saying they're shut until 6am.

This branch has just been altered. This seems to be to accommodate all the Uber and Just eats people and at the expense of customer seating. Not an improvement.

Over priced utterly crap junk food thrown together in a box and swimming with grease. Even worse when I checked ingredients to my chicken selects they only contain 50% chicken...what is the other 50%?

Went to McDonalds Redhouse interchange. Looks like just refurbished. Very clean and the staff really happy and pleasant. Won ice cream on monopoly power play. Very nice, too. Thanks.

Charged incorrectly for the food I ordered, they forgot to put the cheese on our sausage and egg muffins, and they are a lot smaller than they used to be . I won't be going again, I would rather do without breakfast.

Awful place after renovations. Restaurant now half the size. Tables crammed closer together. Food like warm at best. Burgers look like they assembled by a blind man via catapult from across the kitchen. Staff not bothered at all.

Best stop off the A1 in west Yorkshire for a wee and a real meat burger. But it is getting too popular and the queues are getting longer slowing down service. This is not helped by the fact that they prioritise deliveroo orders over customers at the branch.

Gave me the completely wrong take out order and when I emailed them about it they said I could come back (I live over an hour away) …

Slightly tucked away but close to the A1. Friendly staff and quick service.

Gone mass downhill since it reopened! Service is so slowwwwwww

It lost its soul after the chield-friendly disaign was replaced with the new, repulsive look. It's probably what they wanted to achieve so that people don't feel welcome to stay, but just eat and go away.

Its gone downhill even with the refurbishment my food was like cardboard not a place I'll be going back to

Queued half hour in drive through just for them to get my order wrong, again. Ordered breakfast wrap and muffin with no egg they both had egg in, don't know why i’m shocked. Wont be using this McDonald’s again centurion way all the way.

Food's great, service is good, atmosphere is good.

Since the new refurbishment I don't know what's happened to the service but you only ever see one member of staff at the counter and the meals take forever.

We ordered for four people. One has a dairy allergy one has an egg allergy. We ordered a plain burger and it came with extra pickles and onions and sauce and a bite out of the bread bun. We ordered two chicken nuggets x6 and they didn't even get put in. Instead we had a chicken burger with mayo on (egg allergy) We had a vegan burger and it was burnt, looked like it had been on the hot plate all day and the bread bun was burnt. We ordered two sprites and they came as soda water?? How? as I wasn't even aware they sold soda water?! One chip wasn't cooked and I still can't work out how just one chip weren't cooked out of the whole pack. I can't work out how they can get so much if the order wrong. I've had one or two things wrong before and thought its not worth the petrol to go back but the whole order was disgusting and inedible

Food is obviously identical to every other McDonald's but they are so slow.

mate what a scamm we ordered a delivery with the most simple things so tell me why our fries being 2 regulars and one large the portions were the size of a small fry. tell me why they were FREEZING when they arrived. and tell me why a sharing box of garlic dippers was missing. and a cookie. thats nearly a tenner weve spent and havent got the things. and we dont even get a refund we only get a code to get those things next time were in?? like i ever wanna go back in?? sort it out mate

If I could go lower on reviews I would. I work at maccies and the area i work in doesnt do this. This is just disgusting. 1st of I ordered thru the mcdelivery app I had 2 orders come to my partners house. Both I have no words the food that I ordered were stone cold, the ice creams look old and melted, I ordered strawberry shake got either a banana or vanilla, the banana shake I bought for myself tasted like mold it doesn't even have a slight banana taste it's disgusting. I know have to to thru the user app to get my money back because this is not what I've asked for. My partner is putting a review up to because he's not happy with what he ordered. Not ordering from this place again it's shocking.

we prefer red houses as 2 staff member always goes above and beyond for customers and is always polite courteous and cant do enough for you...tracy and mandy are the best staff there .

Got exactly what I ordered - great 👍🏻

Ordered breakfast from drive thru. Food was above average, there was a bit of a delay getting the order taken at the drive through but nothing serious

Good breakfast, fast service and friendly staff.

One of the worst McDonald's I have ever used, never get your order right and charged me for a order I never received and it's been 3 week so far trying to get my money back.

Recently stopped here for lunch while visiting the region. Friendly service amd staff. Food was fresh and warm. Recommended!

Cold burger and took too long serving us probably why it was cold only one girl taking orders at the machine not her fault but no napkins in the bag and cold burgers it has not happened to us there beforebefore or

Food average, iced coffee only half filled the cup, was told that it is how the machine is set. New raspberry and chocolate pie only had the tiniest amount of filling.

I was expecting a bigger macdonalds

Pretty confident this is one of the worst McDonald's in the country. Eternal queues at the drive throughs. Barely any drinks available. Giving you half the items, sending you to the waiting area so you can have the rest once everything else has gone cold or melted. Once has a big mac where they didn't bother with the bread, which was impressive above all else. Seems to get progressively worse. Sadly this is the only local option for it. To top it all off the prices now are probably more than a decent pub lunch. Although the pub lunch would be quicker I think.

Absolutely shocking with my food order. I wanted to try the new hat trick burger and order a spicy chicken wrap meal . I went to order and before long got to the drinks section, nothing but milkshakes, only ever time I wanted a normal drink typically the milkshake machine was working, first time in a decade. So collected my order and got going, 2 mins in and started with the frys, stone cold, what a great start, opened the chicken warp and to my surprise, more bread than actually anything inside to what I could assume was a pinch of can't be bothered lettuce, splat of spicy sauce of have it, and a small piece of cut back chicken. 1 small piece, not worth putting in the bin. The hat trick burger was something I could of got from a burger van for half the price and better quality. Waste of time and money. Will not be going back

Not had a McDonald's for years. Well what a disappointment, that's £24 I'll not get back. Food was cold, tasteless. There was no salt on the fries. I honestly can not see what the attraction is. I can definitely say that I will not be returning anytime soon.

Cheap and cheerful it is what it is

Slowest mcdonalds I have ever been to to busy talking to each other behind the till and getting all just eat orders out

DONT COME TO THIS MCDONALDS I suffer from food allergies dairy. Everytime I come here I order food my food order either arrives completely wrong or they covet the whole meal with cheese specifically after the fact I ask for no cheese as I am allergic. Absolute disgrace of a establishment. Constantly getting orders wrong. You don't even get what you paid for abosutly shocking 😡😡😡

Staff need training. App didn't work. 1st time I've visited for a Yr not any better.

Forgot my coke, delivery driver asked if there was meant to be another bag, They said no and I never received my drink

Only had a milkshake was nice but straws don't last as long as the drinks

Been here twice. 1st time, ordered triple burgers but was given double burgers. 2nd time today, food was terribly over cooked.

Rubbish..cold, looked like it had been hours, incorrect order as usual..

Normally good food but for the last few weeks absolutely disgusting we got caramel frappes and they and was filled upto rim of ice 🧊 and the food was ice cold fuming worst food from here yet 😡

Lovely welcome and exceptional customer service from Tracy , nothing to much trouble. First time visiting here in a long time, but definitely be back 😍

Poor service. Wanted to complain to head office about the managers attitude. Requested the managers name but he refused to give it so I couldn’t quote name for complaint. Never using this brand again. If I could I would give 0 stars.

Shocking delivery service, half of our delivery did not turn up so we rang you and you told us to contact uber eats. Uber eats told us we are not getting a refund, you lot are a joke.

How can you get so many orders wrong? How on earth do you forget to put a single slice of bloody cheese on a big mac!? Every single time, the people who clearly have room temperature IQ and are being paid far too much cannot read simple orders. No lettuce, extra pickle. Its not hard, its not complicated, its not brain surgery; its a big mac with cheese, sauce, burgers and extra pickle.

Very good location, convenient transportation, restaurant service is very good

Ordered take away- they put it on a tray to dine in. 5 drinks with 3 straws. Ordered 3 strawberry milkshake - gave us banana. It's true about McDonald's employing staff with the intelligence of a plant pot.

Numbered disabled bays so they can bring your food out which no others seem to have.

Wouldn’t eat that muck if you gave it away. More like MUCKDONALDS

onions on burger, asked for plain

Fed up of different Macdonalds not having Milkshakes in general , However , the lady did tell me that the machine was being cleaned and once it was back up and running she let me know . Maybe an idea to clean machines on a night .

rood staff here but typical mcdonalds - tepid food if you're lucky and gut ache the nxt day - can't wait for kids to start liking other places - watch your change if paying with money as they will give you ripped notes that don't look real then refuse to change them !!!!!

Give this place a zero rating if I could ordered for a Mcdelivery bearing in mind they are not cheap with this and over charge for everything... long story short I ordered and then got this delivered to my address only to have stone cold food that wasn't even edible. They had missed sauces which i had spent over £2 on because they charge you for sauces also on mcdelivery. Disappointed isnt the word for someone who doesnt get a take away a lot, it is awful to receive food of this quality. Stay far away if I was you.

The lady who cleans the restaurant is excellent. Very friendly and helpful

Always check your order at the drive through they always always always forget at least one item

Went inside to order as the drive-through was very busy. There was one till on, and she was serving as I got there. When she finished serving the gent in front of me. She told me she'd be a few minutes as she prepared drinks for the orders on the screen. Then she took my order and from ordering to receiving it was 16 minutes. My suggestion to McDonald's is that at peak times, there should be plenty of staff to do all jobs required, and you should have cooking areas for drive-through orders and instore orders. As the system you have at all stores isn't working as waiting times are ridiculous for a FAST FOOD RESTAURANT

It's a McDonald's, pretty much the same as every other McDonald's but the staff are friendly and helpful,

This is no longer fast food. It took 25 minutes to be served and the order was missing several items.

All a bit average really. My first time here and just passing through. I used the drive through and was waiting quite a bit for someone to serve me, had to tell them my order 3 times. After getting the food the fries were soggy.

Bit slow on service but it was busy to be fair. Typical Maccy Ds really

Waited 15 mins altogether for food to arrive after ordering from drive thru. And they got my order wrong, and the hot chocolate I got god knows what they put in there it was rank tasted of washing up liquid. Staff not friendly here either won't be going back.

Went today for a takeaway. Got it home and my sons happy meal box had no food in it. Tried ringing and no answer, left with a screaming child.

Speedy service, good quality of food and very clean

McDonald’s Redhouse, always friendly and welcoming, Tracy is an asset, very chatty and helpful

Went to drive thru was ABIT busy but wasn't to bad

I ordered at the drive through and paid for Coffee, fries and cheeseburger. First window service was quick. I waited a long time at the second window. I pulled into a parking bay to open my food, the fries were cold and chewy, the cheeseburger too cold to melt the cheese slice. I returned to the shop but doors locked so went to the windows, nobody about, so in my frustration I threw the wrapped food onto the servery and left. Totally shocking, I won't be returning there again.

They never have milkshakes. And they never give us napkins. We have to go in and ask for them every time. Plus, some of the staff are rude. But some are lovely. Its a hit and miss. But mostly miss because they never have milkshakes. Machine is always broken. It has been broken for 5 years now.