McDonald's in Wiltshire - Phone Number, Reservations, Reviews

Says open 24 hours but it was shut before 11pm.

Worst McDonald's we've ever been to sadly. Grumpy staff. Lengthy wait for food and chaotic queuing. And then the drinks came only two thirds full and they said they couldn't fill them up because it was an automated machine. Oh yes, and the toilets were out of order. All together very poor.

Very good service and lovely hot fresh food

The service was unbelievably poor waited over an half hour for food and there was not a single hair net in sight, including the managers.

Worst mcd's I've been to ,twice been and ordered things to be told when paying they don't have it 🫣

Supposed to be open 24hrs, wasn’t open just now. No Maccys for us then. Come on guys if you are not open 24hrs then change your listing.

It's horrible as do not eat burgers,but others do

Always heaving, you often cannot get in the door. The car park is badly laid out and way too small.

Is not 24 hours like google says

The sign said 24 hours and i went there at 12:30pm and they were closed due to a shortage of staff, very disappointed

Sign said 24h, went there and worker said it was shut. Cause of shortage of staff. Had to walk through drive through to get awnsers.

Still not open 24 hrs Worker outside smoking but not open and drive-thru conned off and all lights still on?

Food was hot and tasty, kids loved the face painting

Just a simple breakfast. Love the caramel latte

false advertising online and on the big sign outside says open 24 hours it never is open past 10 aclock even though staff are visbaly past in the restaurant if you can call it that

When I spoke with the employee at the register to replace a coke that tasted off. I was given a long excessive chat about no one else complaining about it, the flawless machine process and aparantely no employee would ever mistakenly not mark the top to a diet coke (which is what it tasted like to me). She kept telling me she could replace it, and when I stated 'yes that would be helpful' the employee once again repeated her excessive chat. This process was repeated 3 times until I finally walked away and dumped my coke in the bin in frsutration as that was easier than getting the coke I paid for. It shouldnt take 10 min of repetitive statements to resolve this type of issue. It made for a sour finish to what was otherwise a good experience. The food was fresh and well presented, it looked magazine perfect. The cooking staff should be proud! The people who were serving the tables were also lovely and helpful. As was the manager when I took the time to mention the experience before I left. I hope the employee is provided the necessary training to improve her customer service skills. And perhaps have your soft drink machine checked. If you insist there is no possible user error, it could be that the carbonation is off, or the machine needs to be cleaned. Something made that coke not taste right.

Lovely atmosphere. The lady who served was really nice, offered colorings, Mentioned table order facilities. Very professional 🌸

Says they are open 24 hours, but they aren’t.

Excellent service in a very busy McDonald’s Well done

"24 hrs" but its not. Extremely rude staff. I wouldn't eat there, because they will most likely tamper with your food. Avoid

Long drive from the north and wanted some food being so late maccies was the only option it says 24 hours but was closed at 1am

The best McDonald’s I’ve ever had. That’s no exaggeration

Nice restaurant, great service, and good food. I had the bacon double cheeseburger and medium coke

Even tho it says open 24/7, this McDonald’s is not !!!!!! I’ve made a detour to go there and it was closed…. You should change the opening hours on google maps cause it’s really misleading! Shame on you

It's a McDonald's but a good stop halfway home!

Says 24 hours. Not always open at night

Slow service with all fizzy drinks under poured.

Claims 24hrs on the sign and internet…closed at 4pm, told to come back at 6pm…

Great place for a pit stop on A303. Nice loos. Friendly. Cheap food. They are not open 24/7 though that is o ky the drive thru

Poor service, we ordered and went for table service after waiting a while as did another table we asked where our food, the server checked and came with our warm food the large Coke was flat and my Big Mac was missing as was the sauces that we had payed for too. The server duly sorted out the missing items and apologised for the mix up. All in all a pretty poor performance from McDonald's Amesbury as priority seemed to be towards the drive through customer..

The place says its 24 hours but it isnt they cone off the drive through to stop people ordering and if you knock on the glass they ignore you.

Same old food. You know what to expect from Macdonalds . Time to upgrade their burgers . Not as good as Five guys. Unfortunately there are no Five Guys around. However drive through was convenient

Very busy with large queues to order. Staff were polite and professional. Worked through this well

Pretty good and there was a time portal to Stonehenge 6000 years ago

Always ques and often understaffed but good food

Someone needs to manage this branch properly, came for drive-through which is supposed to be 24h only to find they had shut for a 2h block cause they were understaffed. Should remove the 24h label!

Ordered on the app for collection but closed despite saying open 24/7. Disappointing as it's the only thing meant to open late at night for the car charging station.

never open 24/7. been here two days in a row at 10:30pm and been closed both days. fuming.

Says open 24 hours but it was closed

Saturday, 23:00, Closed to walk in ! There is no way to place any order over the app or over the counter if you walk in (NS manager told me that) ! As an LGV driver, I would stay hungry as I couldn't fit with my lorry to place my order. Not good at all !!! I'm very disappointed !!!

McDonalds at solstice park services, stopped on monday and again today (friday) the service is very slow. Today was just drinks, 2 milkshakes and a coke,took about 15 mins.... staff did apologise for delay Nice food etc but not if you're in a hurry

The food at McDonald's is always good, but the staff speaks in a racist tone and are very rude. Even after I clearly apologized, she kept on pestering and sarcastically said this isn't a picnic spot and to take my food outside.

A convenient stop while driving from London to Exeter. Fast service, great for children, little improvement to the bathrooms suggested.

Placed an online order at this restaurant which is supposed to be open 24 hours. Had code for drive thru as restaurant closed. Everything shut down - two staff in kitchen ignored me at window. No explanation why closed. After travelling an hour and a half on our route this was infuriating.

Drive-thru is quite tight so watch your turning angle or you'll scuff those expensive alloys all too easily. Reasonably quick on the drive-thru section. Be warned, their milkshake machine always seems to have been unavailable/out-of-service on my last 3 or 4 visits.

Fast and efficient service. Parking could be better though

Probably the Slowest McDonald's ever.... but it is Amesbury, so you have to take that into account

Basingstoke, London Road The food was ok today, but my review isn’t about that. It’s about an amazing staff member, and his exceptional customer service. I’m currently sat eating and watching him at work. I’m in complete admiration for his love of the job, he’s literally treating everyone like he’s known them for years. He’s complimenting, kind, jolly and really positive. Most of the customers are just there for food, and quite miserable about it too, but this isn’t phasing him…McDonald’s should be very proud to have him on the team! Wish he worked with me. Who is this man!! Sean and here’s a picture! I hope he gets the feedback and acknowledgment he clearly deserves. 12 years of service!!!!

We stopped here on our journey home from Cornwall it was quiet 🤫 because it was late at night so only food through the drive through. The food was delicious and chips so fresh and hot. Highly recommend

Don't know where this came from as I Do Not frequent McDonalds

It's fairly quick and the food is good as always, prices have gone up but it's good apart from that

Pretty much the same as any other maccies, was nice and clean and service was quick despite being busy.

Took ages the food was good but service horrid and was anooying watch out for ginger guys scammed us

For years been able to get take away till midnight now it's only possible on the drive though truck drivers keep this country alive we can't take a truck though uk mc Donald's trucks work 24 hrs a day all truckers avoid

Milkshake machine perpetually has “technical issues”.

NOT 24 hour despite sign and google opening hours . Drive through and indoor closed . Very frustrating . Very hangry.

Not open 24 hours as advertised, yet another site lying to customers every day

Not actually 24 hrs despite still very clearly showing it is online and in person

Food was served quick and hot. Clean toilets.

Located in the retail park at the Amesbury East junction off the A303. Plenty of parking if you want to eat in. Drive through is available. Seating inside and out. Ordering is via digital screens and orders via service window. Food is as good and just as per any McDonald's restaurant.

Clean restaurant with fast service. Polite staff and food exactly as expected

4th time I’ve ordered and it’s wrong or something is missing, this time an entire meal, a few of us order together and every time we’re all having to give a bloke some food from our meal because they’re left out, I’ve never seen anyone else order from that place and it be correct, once or twice is fair but this is absolutely mental , what needs to happen before an order actual comes through correct. Only reason there’s two stars is because food actually arrived.

Awful service I ordered a drink and my mates ordered food, I ordered before them and they got their stuff before me!!! I ordered an oasis and am number 65 but number 72 has been called out

Had to wait in carpark for food ,took ages and was cold

asked for a cheeseburger and wad told they arnt doing them at the moment as they have no cheese but I can order a quarter pounder with cheese instead.

Not open 24hrs - closed Sunday evenings, drive thru and restaurant both blocked off.

Took my child there yesterday, so impressed with the helpfulness of the staff (who gave my daughter a flag and activity bag upon arrival), cleanliness of the entire restaurant inc toilets and freshly cooked food. I’ve never reviewed a fast food restaurant before, but was so impressed with my recent experience, great team.

So slow and no ice-cream or milkshakes !!!!!

one of the best but it isn't always open past 10pm. You can always use the facilities in Asda store after hours so it isn't that bad.

Best McDonald’s ever! Came in with the family today and my experience was fabulous! Customer service was the best I’ve had anywhere food was amazing everyone really made my visit so easy and cheerful! WELLDONE AMESBURY MCDONALDS #1418

Don’t very often go for a ‘cheeky macca’s’ but thought we’d treat ourselves and wish we hadn’t bothered. Going through the drive through we had to practically shout at the speaker and when we requested a chicken legend was told ‘that hasn’t been on the menu for ages’ well sorry I’m not a regular here 🤦🏼‍♀️ half the actual menu was missing anyway and, surprise, surprise there were no milkshakes! No ice in the fantas and then told to find a space to park to wait for food when there are no spaces available. When it finally came out it was cold and there was no BBQ sauce or salt on chips. Bitterly disappointing. Rubbish customer service and food.

So so so slow And my coffee was cold, not even as if it has been sitting. Just cold…

We done the drive through as no spaces outside. Ordered and got told to wait near the store as our food will be a little longer, had to park towards Costa as was so busy, plus we were in a big van so was difficult to park easily anyway- waited nearly 15 minutes, I then went into store to ask where our food was and was given our food straight away. It was all cold and my mc crispy deluxe only had the chicken mayo and lettuce in. Not happy at all had to leave as we were on break and our lunch time was running thin

Shocking service. Terrible staff. Avoid.

The cues was long but the food was hot and tasty, the car park was to busy to sit and eat.

I ordered Mc spicy burger with fries and drinks but i have not got my main thing while i got the order. the mcspicy burger was missing. I tried to contact both delivery driver and the Mc donalds team as well. The response i got from MC donalds was unexpected. she told we cant do anything try for refund. I have been trying to contact them to know how we can do the refunds but they are not answering the calls. Its very frustrating, isn’t it? The main thing is missing. Who worked there is very irresponsible. I am unhappy and unsatisfied with this franchise. I haven’t got my refund. Wasted my money on Mc donalds

It's OK, you know what you're getting.

Consistently Maccies... Food is exactly as you would expect. Service is average and I have found it to be slow.

Not actually 24hrs. Long night drive, needed a coffee, staff inside but wouldn’t serve. Crap.

NOT 24 HOURS I went with my friend vulnerable at 2am. All we wanted was some chips n stuff and 24 hour advertised maccies was shut. It needs to update on google or just open Bye

Terrible. Toilets not available. Dine in not available.

Popped into this mc D for breakfast this morning. As it was not open, the staff were extremely helpful. As I don’t like the eggs I usually customise my wrap by ordering extra bits and making it up myself. As only the drive thru was open, the chap made up my wrap just how I like it. They even put the coffee into my reusable cup. It’s not often that you can get a service like this as they follow rules, but as it was quiet they were very accommodating to my needs.

Put an order in for 2 McFlurrys to be told to wait at the third window for 15 mins to go by to be told we can’t do your McFlurrys asked why and they said “it’s broken” it’s 9pm stop acting like it’s broken when u just can’t be bothered to do it cuz it’s been “cleaned”

Got my entire order wrong and it was cold chips tasted like they had been soaked in dishwater

Burger was well put together Good amount of chips Very friendly staff Best mc Ds in a long time

Thay are not andstding people problem s so McDonald’s is not good for working experience

Chicken and lettuce were very fresh. I just didn't like potatoes. There is no atmosphere.

Clean, bright and friendly service.

I know it was breakfast time and busy but the service time was absolutely ridiculously slow.

Always missing at least one item when I get delivery, foods mostly cold and when I get in touch for help they say they can't help. Worst mcdonald's store I've been to

Only came here because Home Bargains was shut. Food dry and bland - service/atmosphere soulless and parking awkward.

Not 24 hours, staff seem to shut the branch when ever they want

Standard McDonald's set your standards low and you'll be ok

Took the kids to breakfast. They enjoyed the experience.

Staff nice...just food was cold.

Closed at 00:35 despite being advertised as open 24hrs. Misleading and disappointing.

OK if you take a small person for happy meal

Isn’t 24hrs as advertised. We checked opening times online before driving to location and ordered via the app which was accepting orders. Arrived to be told they were closed for 1.5 hours as staff were on break.

Popped in for an early breakfast, it was hot, filling and did the job, good coffee to!

What a joke. This is the slowest fast food in the history of human kind. Go to Taco Bell opposite if you need to eat quickly.